Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,925 questions
1 answer
office home & student
hello. i have office home & student and after the last update, when i open any microsoft software it says view only. how can i fix this issues?
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked
2026-10-24T17:02:09.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 32%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mr. A
0
Reputation points
edited a comment
2026-10-24T17:11:52.0633333+00:00
Stefan Blom
357.7K
Reputation points MVP
Volunteer Moderator
1 answer
Copilot conversation appears in history but opens as a blank page
PLEASE HELP ME! I am unable to access a specific Copilot conversation that still appears in my chat history. It's called "Original Chat." The conversation title remains visible in my history list and has never disappeared, but clicking it does…
Microsoft Copilot | Other
2,437 questions
asked
2026-10-24T16:51:47.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 13%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Judy Carney
0
Reputation points
answered
2026-10-24T16:53:01.56+00:00
AI answer
1 answer
Get refund for cancelled 365 subscription
I want to get a refund for my cancelled 365 subscription, I didn't even know I still had the subscription because when I was on my laptop a couple of months ago it said then my subscription was cancelled because the payment could not be processed, and i…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,792 questions
asked
2026-10-24T16:48:36.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 0%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
PAMELA STITT
0
Reputation points
answered
2026-10-24T16:49:06.0766667+00:00
AI answer
1 answer
Wow64SuspendThread fails with ERROR_INVALID_PARAMETER (87) when called from an x64 process on Windows 11 ARM64 (BUG)
On Windows 11 ARM64 (build 26300.9711), Wow64SuspendThread called from an x64 (emulated) app on a thread of an x86 app returns -1 with GetLastError() = 87, and the thread is not suspended. The same code built for ARM64 works. Wow64GetThreadContext…
Windows development
Windows development
A set of tools and technologies that enable developers to build, optimize, and deploy applications and services within the Windows ecosystem.
9 questions
asked
2026-10-24T16:10:54.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 9%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Swiftsoft DEV
0
Reputation points
answered
2026-10-24T16:12:13.5866667+00:00
AI answer
1 answer
Cannot log into or use copilot app on android.
Copilot. I am a microsoft 365 copilot subscriber. I cannot start or use copilot on my android. I tap the app button and it takes me to the app store.
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,891 questions
asked
2026-10-24T16:10:40.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 17%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Roy Davis III
0
Reputation points
answered
2026-10-24T16:11:30.8833333+00:00
AI answer
1 answer
Microsoft Rewards | 500 Points Not Coming
i just recently downloaded the bing app for the 500 points offer but when i did it the quest just disappeared and i did not earn my 500 points
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,713 questions
asked
2026-10-24T15:03:08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 14.000000000000002%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZP%3C/text%3E%3C/svg%3E)
Zion policard
0
Reputation points
answered
2026-10-24T15:03:39.53+00:00
AI answer
1 answer
I cancelled my subscription, downloaded my onedrive, and now my "free" hotmail stopped working.
I recently made the move from OneDrive (pay every month to put my data on someone else's server) to personal storage (just store my data on my own devices) and stopped syncing. This is something I thought I could easily do to help build my…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,897 questions
asked
2026-10-24T14:58:08.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 43%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Ronald Althenn
0
Reputation points
answered
2026-10-24T14:58:48.3+00:00
AI answer
1 answer
Microsoft for Startups (Founders Hub) sponsorship credits not applying to running subscription — Invoices overdue & Support ticket pending
Hi Microsoft Community & Azure Support Team, We are facing an urgent billing and subscription issue regarding our Microsoft for Startups Founders Hub (Azure Sponsorship) account and need guidance/escalation. Problem Summary: Startup Credits Active:…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,898 questions
asked
2026-10-24T14:33:13.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
AMAN PATEL
0
Reputation points
commented
2026-10-24T14:37:26.62+00:00
AMAN PATEL
0
Reputation points
1 answer
Error Code: 0x80070424 - Windows Defender doesn't update
My Windows Defender is not updating. See attached picture. Error code is: 0x80070424.
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
850 questions
asked
2026-10-24T14:29:42.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 33%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAO%3C/text%3E%3C/svg%3E)
Akachukwu Okafor
0
Reputation points
answered
2026-10-24T14:30:29.48+00:00
AI answer
1 answer
"Subscription ID: 504197a7-5891-4c9a-a0b1-2cbf00743cab" disabled showing 0 balance despite remaining ~16K credits
My subscription suddenly shows 0 balance and has been disabled, but I still have active credits. Please verify the billing backend profile and manually sync the control plane. so far i have more than Rs. 16000 credits and remaining balance till…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,168 questions
asked
2026-10-24T13:02:16.63+00:00
Pradeep Kumar Patra
0
Reputation points
edited the question
2026-10-24T14:02:29.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
8,170
Reputation points Microsoft External Staff
Moderator
1 answer
i accidently bought minecraft on the wrong account
after i bought it i went to go refund it because i wanted it on a different account and it denied my refund and now i have a game on a account i don't even use. what do i do
Windows for home | Other | Gaming
4,549 questions
asked
2026-10-24T13:42:38.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 54%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
coopa
0
Reputation points
answered
2026-10-24T13:43:06.64+00:00
AI answer
1 answer
Cannot change the card for my subscription due to "missing address". The address is there and correct.
I recently changed my bank and my previous card was declined for my Xbox subscription. I got a notification to renew my payment details, which i did. (which was also problematic, since the country/region menu for the card details was greyed out and the…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,792 questions
asked
2026-10-24T13:10:24.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 3%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Taavi Turk
0
Reputation points
answered
2026-10-24T13:10:40.9566667+00:00
AI answer
1 answer
some i saved some video to exchange exel to video el format and cant get back to them
how do i change my exel sheet back to videosome i saved some video to exchange exel to video el format and cant get back to them
Windows for home | Previous Windows versions | Music, photos, and video
asked
2026-10-24T13:02:13.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 15%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Roberto Clark
0
Reputation points
answered
2026-10-24T13:06:44.03+00:00
AI answer
1 answer
My email was hacked, I changed the password, but I am not receiving emails.
Hello, My email was hacked and it forwarded a document to all of my contacts. I did not know I had sent anything until my husband asked what was the document I was sending. I immediately changed my password. Since then, I have not received a single…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,556 questions
asked
2026-10-24T12:48:55.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 60%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENR%3C/text%3E%3C/svg%3E)
Nadia R
0
Reputation points
answered
2026-10-24T12:49:09.7233333+00:00
AI answer
1 answer
Recover Azure SQL Database After Free Trial Expiration
Title: Azure SQL database inaccessible after Azure Free Trial subscription was disabled My Azure subscription was disabled after my Free Trial expired. My database DigitalHeroesDb on server digitalheroes-sql-ci-2026 is still visible in the Azure portal,…
Azure SQL Database
Azure SQL Database
An Azure relational database service.
6,842 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 77%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKR%3C/text%3E%3C/svg%3E)
1 answer
High Billing
Hi , By mistake I created API resource in Azure which is expensive. The billing has shot very high. Can someone guide how to waive off it?It's first time.
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,168 questions
asked
2026-10-24T07:44:40.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 32%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIK%3C/text%3E%3C/svg%3E)
Irfan Kumte
0
Reputation points
commented
2026-10-24T11:38:21.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 11%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Megha Ramakrishnan
500
Reputation points
1 answer
Fix access to Microsoft Publisher
I have already put one book our using Publisher but now I can't edit my second copy as I am told that I have an unlicensed Product. Please help
Microsoft 365 and Office | Publisher | For home
Microsoft 365 and Office | Publisher | For home
A desktop publishing application from Microsoft that focuses on page layout and graphic design.
1,136 questions
asked
2026-10-22T17:41:05.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 36%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPW%3C/text%3E%3C/svg%3E)
Petra Wall
5
Reputation points
commented
2026-10-24T10:16:26.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 22%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
TonyinSomerset
5
Reputation points
1 answer
Account hacked!
My Hotmail account (******@hotmail.com) appears to have been hacked. My original email address is no longer recognized by Microsoft, and I received a notification that the account was renamed to ******@outlook.com, an email address I do not recognize.…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,713 questions
asked
2026-10-24T10:10:03.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 5%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Adi Shaiak
0
Reputation points
answered
2026-10-24T10:10:52.3933333+00:00
AI answer
1 answer
DRC Azure free
Hello. I am preparing for the AZ-104 exam, but I have noticed that my country is not listed among the regions for the "Azure for Students" free account. How can I resolve this issue?
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,371 questions
asked
2026-10-24T10:01:57.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 10%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Alain Mashant
0
Reputation points
answered
2026-10-24T10:02:51.24+00:00
AI answer
1 answer
Microsoft Engage Center stuck loading after selecting Support for Business workspace
Hello Microsoft Support Community, I am experiencing an access and loading issue with Microsoft Engage Center when attempting to access the "Support for Business" workspace. Problem description I sign in to Microsoft Engage Center using my…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,775 questions
asked
2026-10-24T08:45:13.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 57.99999999999999%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
mehdi ravan
0
Reputation points
commented
2026-10-24T08:58:48.2333333+00:00
mehdi ravan
0
Reputation points