496,490 questions with Microsoft 365 and Office-related tags

Sort by: Updated
0 answers

"I created the document myself in Word Online yesterday, it appears in Recent under my own account, but I cannot open it or access sharing permissions."

I have been using word on-line. I am unable to open it, I see in recent but not in files. I have done eveything and still get this error. I have used this account and see all my last documents from back in March 2026. This is a huge project which I…

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-10-08T14:01:29.77+00:00
Kathy Kloehn 0 Reputation points
0 answers

how to fix product code for Microsoft365

I received a message with error code tooManyRequests. I have waited 48 hours and tried again only to receive the message again. need to check the product key to make sure it is ok How do I do this?

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-10-08T14:00:44.2033333+00:00
John McBride 0 Reputation points
3 answers

I am not able to download score transcript

I have given Microsoft 365 administration exam on june till then i am trying to download transcript but getting invalid input issue again and again srutitranscript.png

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

202 questions
asked 2026-10-08T04:39:43.9433333+00:00
Sruti-2373 0 Reputation points
answered 2026-10-08T13:52:46.11+00:00
Alex-L 12,995 Reputation points Microsoft External Staff Moderator
0 answers

Sole Global Admin locked out due to broken phone (MFA/Authenticator Reset Needed)

I am facing a very specific problem regarding a Tenant Lockout. I created a business account for work with the email ******@clartebi.onmicrosoft.com, which is linked to the personal account I am using to write this message. I configured the Microsoft…

Microsoft 365 and Office | Other
asked 2026-10-08T13:52:10.7133333+00:00
Henrique Gabriel dos Santos 0 Reputation points
0 answers

Azure for Students eligibility issue – UK FE college delivering LJMU-validated Foundation Degrees

We are seeking assistance with an institutional eligibility verification issue affecting students attempting to register for Microsoft Azure for Students. Institution details Current institution: East Lancashire Learning Formerly: Nelson and Colne…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-10-08T13:51:47.25+00:00
Stewart Cunliffe 0 Reputation points
2 answers

Why is a credit card required to activate the Microsoft 365 Developer E5 subscription?

I’m trying to activate the Microsoft 365 Developer Program / E5 developer subscription because I want to explore and test integrations with Microsoft Graph, Teams, SharePoint, and related Microsoft 365 services. The subscription is explicitly described…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-09-04T12:07:41.23+00:00
Agus Umriadi 0 Reputation points
commented 2026-10-08T13:46:45.4133333+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
0 answers

access One Drive in 365 Family

in Microsoft 365 Family how do I access One Drive?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-08T13:45:00.9233333+00:00
Biddy O'Connor 0 Reputation points
1 answer

can't log into my account

Hello, i would like to change my subscription so i can start using copilot, however i am not able to log into my admin environment. it keeps asking for my authenticator app code, but the authenticator it not working on my new phone. i do not have access…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-08T13:03:18.54+00:00
Rachel van Schendel 0 Reputation points
edited the question 2026-10-08T13:41:19.7833333+00:00
Daniel-Vo 6,695 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft Designer iOS App Fails to Generate Images (“Content couldn’t be generated”)

I’m experiencing a persistent issue with the Microsoft Designer app on my iPhone. When I enter any prompt, the app begins generating, shows the progress animation, and then fails with the message: “Content couldn’t be generated. Something went wrong.”…

Microsoft 365 and Office | Other
asked 2026-10-06T14:23:56.75+00:00
Al Elms 0 Reputation points
commented 2026-10-08T13:40:57.42+00:00
Al Elms 0 Reputation points
2 answers

How to restrict the subfolder in one drive

Hello, Good Day! I'm trying to restrict access to a subfolder, but it's still not working. For the parent folder, I shared a link that allows anyone with the link to access it. I already stopped inheriting permissions for the subfolder, so it currently…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-10-06T07:57:10.8933333+00:00
Maria Bernadette M. Rubi 0 Reputation points
commented 2026-10-08T13:40:16.8+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
1 answer

how to fix my Microsoft word, MS excel and power point

when i started the MS word or excel or even power point they suddenly close immediately when i started typing anything

Microsoft 365 and Office | PowerPoint | Other | Windows
asked 2026-10-08T13:39:24.28+00:00
ABUBAKAR OUMA 0 Reputation points
answered 2026-10-08T13:39:41.7466667+00:00

AI answer

1 answer

No one is helping me with my compromised account.

All I have been trying to do is get my OneDrive back from someone who hacked it. There has been no response from Microsoft and I have submitted the approval form. I need to be able to connect with someone or takes screenshots so my identity is not hacked…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-08T13:19:19.5866667+00:00
Martin Kennedy Carter 0 Reputation points
commented 2026-10-08T13:34:32.8333333+00:00
Martin Kennedy Carter 0 Reputation points
1 answer

SharePoint SE KB5002908: The workflow does not start automatically

Symptoms We have migrated SharePoint site collections from legacy environments (SharePoint 2013 / 2016 / 2019) to SharePoint Server Subscription Edition (SE). Everything was running smoothly until we installed a recent Cumulative Update (CU). Following…

Microsoft 365 and Office | SharePoint Server | For business
asked 2026-09-15T17:28:51.7033333+00:00
Thomas Östreich 61 Reputation points
commented 2026-10-08T13:32:19.01+00:00
Stanisław Jesiak 0 Reputation points
1 answer One of the answers was accepted by the question author.

How do I stop autoupdate from constantly turning on Mac

Autoupdate literally interupts every 5 minutes or so. How can I change the interval or do I need to just turn it off

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-10-08T13:12:53.34+00:00
John Burton 0 Reputation points
accepted 2026-10-08T13:32:01.3133333+00:00
John Burton 0 Reputation points
0 answers

Unable to access 'Install Office' screen on Work account

Hi, I am having an issue where I sign into my work account to gain access to the 'Install desktop apps' page, however, when I do this it takes me to portal . microsoft . com (I left spaces in case it causes issues), but the page doesn't load correctly…

Microsoft 365 and Office | Install, redeem, activate | For education | Windows
asked 2026-10-08T13:30:42.5733333+00:00
Daniel Morris 0 Reputation points
2 answers

I cannot add a new payment method

Hi, i want to make payment for my subscription for MS 365. But when i want to add new payment method, i was told i need to fill all the detail or try new card. I have tried several of my cards and get the same method.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-10-08T12:54:29.89+00:00
Steve Waszak 0 Reputation points
answered 2026-10-08T13:29:36.5833333+00:00
EmilyS726 271.4K Reputation points Independent Advisor
1 answer

New Exchange Online (Plan 1) subscription — administrator account not recognised after purchase

Title: New Exchange Online (Plan 1) subscription — administrator account not recognised after purchase Hello Microsoft Support Team, I purchased a new Exchange Online (Plan 1) subscription on 8 October 2026 for my company, Eointec Solutions, based in…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-08T12:01:52.7266667+00:00
James McGloin 0 Reputation points
edited an answer 2026-10-08T13:23:10.17+00:00
Heimerdinger 795 Reputation points Independent Advisor
0 answers

How to share Microsoft 365 resources (in our case meeting rooms) with external domain?

Hello. We have 2 meeting rooms in the Microsoft 365 admin center -> resources -> rooms&equipments. We want to share them with other company's users, whith whom we do not have any trust relationships, so they can see which rooms are available…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-08T13:09:54.05+00:00
Aydin Yusifov 0 Reputation points
edited the question 2026-10-08T13:16:14.69+00:00
Daniel-Vo 6,695 Reputation points Microsoft External Staff Moderator
3 answers

MS Sway insists on refreshing every few minutes

Microsoft Windows [Version 10.0.26100.9448] Edge Version 154.0.4258.62 (Official build) (64-bit) I am continually getting: "Uh oh... it looks like something went wrong. Don't worry, though – we've made a note of the error and will investigate it.…

Microsoft 365 and Office | Sway | For business
asked 2026-10-07T11:34:46.3366667+00:00
Derek Bradshaw 0 Reputation points
commented 2026-10-08T13:12:53.3433333+00:00
clifford beaman 0 Reputation points
2 answers

OneDrive in Microsoft 365 Developer Program limited to 10 GB instead of 1 TB

Hello, I am using a Microsoft 365 Developer Program tenant and I am experiencing an unexpected OneDrive storage quota issue with one of my user accounts. The account receives daily emails stating: Your OneDrive is out of storage space and You've…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-09-27T15:16:19.7833333+00:00
Hugo Plácido 5 Reputation points
commented 2026-10-08T13:09:49.5766667+00:00
Hugo Plácido 5 Reputation points