1,235 questions with Microsoft 365 and Office | OneDrive | For home | MacOS tags

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OneDrive folder not found after upgrading to macOS 27

Hi everyone, I recently upgraded my Mac to macOS 27 (Golden Gate), and ever since the upgrade I’ve been getting an error from OneDrive that I can’t seem to resolve. The exact error message is: We couldn’t find your “OneDrive (2026-09-13 05:36:04 +0000)”…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-19T22:20:33.67+00:00
Nik Andric 0 Reputation points
1 answer

OneDrive not syncing

OneDrive is not syncing because it cannot fine a specific file. I cannot get to the help & preference functions. I have tried opening OneDrive from the icon and from Spotlight. I have delete the keychain cache and nothing has made a difference

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-19T20:44:37.7666667+00:00
Adeola Oludemi 0 Reputation points
answered 2026-09-19T20:58:36.75+00:00
Adeola Oludemi 0 Reputation points
1 answer

OneDrive app not working on MacBook

This entire week I've had an issue with using OneDrive—the issue being that I can't open the app on my Macbook! For the past six or seven years, I've exclusively used MS Word because of it's cloud syncing with OneDrive. Support says they’re experiencing…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-18T21:11:50.0966667+00:00
TS 0 Reputation points
answered 2026-09-18T21:12:11.7333333+00:00

AI answer

3 answers

OneDrive stopped working on my Mac Mini

This morning it asked me to locate the folder for OneDrive on my Mac Mini, and when I chose "OneDrive," then it started giving me the message: We couldn't find your "OneDrive (2026-09-15 13:07:50 +0000)" folder in…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-18T19:01:02.6+00:00
mark dudley 0 Reputation points
answered 2026-09-18T19:42:00.6166667+00:00
EmilyS726 267.8K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Word on MacOS, reopening a file I just created shows "Read Only" - issue with file locks?

When I create a new document on OneDrive from within Word Desktop app on macOS, or edit an existing document, when I close the document and reopen it in Word, maybe a minute to two minutes later, it shows the message "Read Only To save a copy of…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-17T13:31:59.4966667+00:00
Mark Lenahan 20 Reputation points
accepted 2026-09-17T13:39:33.37+00:00
Mark Lenahan 20 Reputation points
2 answers One of the answers was accepted by the question author.

Codes d’erreur : FilterStatus::-93 (0xffffffa3) [Permanent] [SyncRootManagerTools.cpp:128 `Odfs::Fs::CommonPlaceholders::CommonSyncRootRegisterVnop`]

Codes d’erreur : FilterStatus::-93 (0xffffffa3) [Permanent] [SyncRootManagerTools.cpp:128 Odfs::Fs::CommonPlaceholders::CommonSyncRootRegisterVnop] m'empêche d'accéder à l'application OneDrive sur mon Mac à jour

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-08-18T20:39:28.5966667+00:00
Y Chaoyou 20 Reputation points
commented 2026-09-17T09:52:37.1733333+00:00
Matt Jones 0 Reputation points
2 answers

Missing OneDrive icon on MacOS

My boss invited me to share the ms365 and OneDrive accounts. I uploaded all MacOS files to the OneDrive for the company OneDrive. I had to create my own login and it seemed all out of sync. I have tried fixing it on my own and now I have a bigger mess.…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-16T00:17:17.0133333+00:00
Todd Bruening 0 Reputation points
answered 2026-09-16T07:17:37.7366667+00:00
Alvise Cervellati 6,625 Reputation points Independent Advisor
1 answer

Downgrade OneDrive macOS Ventura 13.7.8 without losing unsynched data

On a MacBook pro i5 2017 with MacOS Ventura 13.7.8 a unscheduled update to OneDrive (downloaded via Appstore) resulted in the app not being able to open and operate properly. The issue has already been described in different threads here and on other…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-14T15:45:45.43+00:00
Wiliam 0 Reputation points
commented 2026-09-15T23:58:48.7533333+00:00
Xavier-D 13,105 Reputation points Microsoft External Staff Moderator
2 answers

I can't get into my onedrive personal vault on my laptop

My personal OneDrive works normally, but Personal Vault is stuck in a browser authentication loop. When I click Personal Vault, I’m told to sign in; after successful sign-in, I am returned to the locked Personal Vault screen. I have already tried private…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-04T22:27:27.7633333+00:00
Yuri Yoshizawa 0 Reputation points
commented 2026-09-15T00:03:51.76+00:00
Xavier-D 13,105 Reputation points Microsoft External Staff Moderator
2 answers

Help me find lost or missing files in OneDrive

Please help Help me find lost or missing files in OneDrive Help me find lost or missing files in OneDrive Help me find lost or missing files in OneDrive

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-11T01:11:18.07+00:00
Paras Sanket 5 Reputation points
commented 2026-09-14T23:41:49.0033333+00:00
Xavier-D 13,105 Reputation points Microsoft External Staff Moderator
2 answers

How to remove leftover OneDrive folders from Finder on Mac after unlinking the accounts

I’ve already unlinked my previous work OneDrive accounts, and I no longer have access to log in or relink those accounts. However, some folders from those old OneDrive accounts are still appearing in my Finder/sidebar as leftover folders. I can’t move,…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-11T10:37:12.3733333+00:00
Rejina Marie 0 Reputation points
answered 2026-09-11T11:29:54.8+00:00
Jhun Buala 5,720 Reputation points Independent Advisor
4 answers

OneDrive for Mac: new-file uploads loop forever after a quiet period; editing any existing synced file clears it

Environment: OneDrive for Mac (App Store version), macOS 26.6.2, Apple Silicon MacBook Pro, personal account. Symptom: After OneDrive has had no edits to existing files for a while (observed at about 14 and 21 minutes), the next new file added to…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-11T02:21:04.02+00:00
Ulvi Yurtsever 0 Reputation points
answered 2026-09-11T03:46:45.54+00:00
Zahid Barrera Ramirez 275 Reputation points
2 answers

One drive app for Big Sur

Wondering if anyone has this and I can download it?

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-10T21:28:39.71+00:00
Emma Gibson 0 Reputation points
answered 2026-09-10T22:05:03.7333333+00:00
EmilyS726 267.8K Reputation points Independent Advisor
2 answers

I can't access my Vault files on my Mac

I can't access my Vault files on my Mac. I keep getting the same error. Which you will not allow me to upload.

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-07-26T18:20:55.67+00:00
Razzman79 20 Reputation points
commented 2026-09-09T07:49:41.9833333+00:00
Norah-L 10,660 Reputation points Microsoft External Staff Moderator
1 answer

I can't unlock my OneDrive vault on my Laptop

I can't unlock my OneDrive vault on my Laptop. I can do it on my phone.

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-07T14:16:34.2466667+00:00
Pedro Oliveira 0 Reputation points
commented 2026-09-09T03:23:33.14+00:00
Harvey Modlin 5 Reputation points
1 answer

Personal Vault on Onedrive not opening

Hi - I'm locked out of my Onedrive personal vault on my computer.. It says unknown render failure. I can login on my phone. Any ideas? Thanks !

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-09-07T19:44:39.67+00:00
Aaron Reilly 0 Reputation points
answered 2026-09-08T00:14:24.8633333+00:00
Xavier-D 13,105 Reputation points Microsoft External Staff Moderator
5 answers

I cannot open Personal Vault in my MS 360

I tried several way to open my "Personal Vault" and it keeps asking for sign in. I use Mac mini Safari. I can open OneDrive on my iPhone and see all the files in Personal Vault but I can't see it (won't display or open any files)on my Mac…

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-08-29T20:11:11.4033333+00:00
Reza Kompany 0 Reputation points
answered 2026-09-05T01:12:34.98+00:00
Manoel Barros 21,815 Reputation points Independent Advisor
2 answers

upload file copilot

How do I turn file upload on for copilot using Microsoft 365 on a mac

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-08-31T17:43:29.7966667+00:00
jenn chesney 0 Reputation points
commented 2026-08-31T23:20:42.21+00:00
Jennifer Chesney 0 Reputation points
2 answers

My Mac will not sync Folders saved to my Onedrive so how can I cancel the action

My Mac will not sync Folders I have tried to save to my Onedrive so how can I cancel the action

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-08-31T12:43:03.0466667+00:00
Steve Nicholson 0 Reputation points
answered 2026-08-31T13:27:40.9766667+00:00
DYARI BARHAM 37,661 Reputation points Independent Advisor
2 answers

How can I open my documents after purchasing 100 GB storate in one drive

My documents is not opening in may MacBook Air. Some sync issues were detected and apparently the storage was full in my one drive. I purchased 100 GB plan last evening. Still I am having problem with opening the accounts

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-08-31T04:20:56.27+00:00
Subhankar Bhattacharya 0 Reputation points
answered 2026-08-31T05:15:54.54+00:00
John Jefferson Doyon 87,640 Reputation points Independent Advisor