1,873,003 questions

Sort by: Created
2 answers

how do i speak to someone regarding a billing issue

I have received an invoice and a possible cancellation and I need to speak to a human

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-10-05T22:30:24.36+00:00
Juanita Treadway 0 Reputation points
answered 2026-10-05T23:07:23.36+00:00
Estrella721 46,540 Reputation points Independent Advisor
1 answer

PRODUCT KEY NOT GIVEN

I have the windows but I dont know the product key of my windows

System Center Service Manager
asked 2026-10-05T22:30:03.6133333+00:00
Victor Ewesit 0 Reputation points
answered 2026-10-05T22:30:19.5533333+00:00

AI answer

1 answer

Error message saving to D Drive

I am trying to save a file to a D drive on my computer, and I am getting the following error message: "A required privilege is not held by the client." The computer is mine. It has always been mine. I have backed up the majority of everything,…

Windows for home | Windows 10 | Files, folders, and storage
asked 2026-10-05T22:27:54.4533333+00:00
Shawna Webb 0 Reputation points
commented 2026-10-06T03:02:29.9266667+00:00
Ramesh 182K Reputation points Volunteer Moderator
1 answer

OneDrive signing-in issue and failing of syncing of data with OneDrive cloud folder

Sir, I am having serious issues with signing-in on One Drive and syncing the data with One Drive cloud folder. Every time it says "Sorry, there was a problem with OneDrive -- Please restart your computer. If the problem persists, please reinstall…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-05T22:26:11.8666667+00:00
ALOK CHANDRA SINGH 0 Reputation points
answered 2026-10-05T22:59:29.36+00:00
Manoel Barros 22,055 Reputation points Independent Advisor
2 answers

Microsoft account hacked and hacker has changed mail and access key, makes it impossible to even ask to get my account back.

Hello, as seen in the title i was hacked the 4th October 2026. I don't exactly know how the hacker got access to my microsoft account without the password or my access key but he did. The 5th October I immediatly realized something was wrong because of a…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-05T22:25:19.4+00:00
Voidment 0 Reputation points
answered 2026-10-05T23:01:33.55+00:00
Jeronimo Fuerte 46,730 Reputation points Independent Advisor
1 answer

MS Word - The margins set for the templates are being ignored

I've been using Word 365 "Windows 11 Home" templates for many years - 0.5 inch on top / bottom and 1 inch on both sides. Now the 0.5 inch on top has been set to 0 inches. I disabled Copilot to no avail. How do I get back to normal? BTW I've…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-05T22:22:12.4566667+00:00
bhs67 96 Reputation points
edited an answer 2026-10-06T02:00:02.5466667+00:00
Bob Jones AKA CyberTaz MVP 437.8K Reputation points
1 answer

renewal option for an Azure non-profit grant

I have gotten a Azure grant for $2000 for the last 2 years, but there is no renewal button when I go to Non-profit/nonprofit grant. Is there a way to see that renew option.

Azure Advisor
Azure Advisor

An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.

768 questions
asked 2026-10-05T22:20:43.2366667+00:00
Patricia Frischer 0 Reputation points
answered 2026-10-05T22:20:55.5033333+00:00

AI answer

1 answer

Microsoft Defender app (Windows 11 26H2): crashes on launch with access violation in OneAuthInterop.dll, no window appears

The Microsoft Defender app on my Windows 11 PC crashes about 2 seconds after every launch. No window ever appears. It started on Oct 5, 2026, after repeated "sign back in" errors in the app the same day. Steps to reproduce: Install Microsoft…

Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
asked 2026-10-05T22:18:25.2233333+00:00
Richard Hammers 70 Reputation points
answered 2026-10-05T23:00:03.6533333+00:00
Richard Hammers 70 Reputation points
2 answers

Looking for cheaper option

I am 73. I do not need the 365 family. Looking for a cheaper option for very light use.

Microsoft 365 and Office | Other
asked 2026-10-05T22:16:05.9333333+00:00
Wayne Nemecek 0 Reputation points
answered 2026-10-05T22:59:45.7733333+00:00
John Jefferson Doyon 88,935 Reputation points Independent Advisor
2 answers

MS Word - The margins set for the templates are being ignored

I've been using Word 365 "Windows 11 Home" templates for many years - 0.5 inch on top / bottom and 1 inch on both sides. Now the 0.5 inch on top has been set to 0 inches. I disabled Copilot to no avail. How do I get back to normal?

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-05T22:12:48.3733333+00:00
bhs67 96 Reputation points
commented 2026-10-06T00:51:01.4633333+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
1 answer

Clarification Needed: Are MySQL Major Version Upgrades on Azure Database for MySQL - Flexible Server Manual or Automatic

Hi Team, I would like to confirm the process for major MySQL version upgrades on Azure Database for MySQL – Flexible Server. Specifically, I need clarification on whether major version upgrades (for example, from MySQL 8.0 to 8.4) are performed…

Azure Database for MySQL
Azure Database for MySQL

An Azure managed MySQL database service for app development and deployment.

1,283 questions
asked 2026-10-05T22:12:22.22+00:00
Priya Shanmugiah 0 Reputation points
commented 2026-10-05T23:07:33.8433333+00:00
Maraiah Kasetti (Wipro Limited) 85 Reputation points Microsoft External Staff Moderator
0 answers

Azure Local deployment fails at "Validate Active Directory Configuration" (TestClusterAD): some nodes cannot reach a writable DC

Environment Azure Local, 4 nodes, ARM Deployment(Custom storage IPs) Problem Deployment fails at step "Create the cluster" (0.16.4 - TestClusterAD) with: "Cluster Validation failed in following tests: Validate Active Directory…

Azure Local
asked 2026-10-05T22:10:56.46+00:00
2 answers

Bulk Quiz Response Download

Is it possible to download results from multiple quiz's at once, without opening every quiz and downloading to excel individually? I have about 20 I need to view the results for.

Microsoft 365 and Office | Microsoft Forms | Other
asked 2026-10-05T22:10:32.2733333+00:00
Tracey L 0 Reputation points
answered 2026-10-05T22:21:53.5333333+00:00
Jay1 Tran 1,620 Reputation points Independent Advisor
2 answers

CANNOT CHANGE ADDRESS

I am trying to reclaim unused credit from Skype, but am told to reactivate that I have to update my billing/shipping address. No matter how many times I try over a period of WEEKS, I keep getting the same 'it's not you, it's us' error. The site has zero…

Microsoft Teams | Microsoft Teams Free | Other
asked 2026-10-05T22:02:35.5866667+00:00
Jeffrey Willett 0 Reputation points
answered 2026-10-06T01:08:49.33+00:00
EmilyS_726 30,360 Reputation points Volunteer Moderator
2 answers

Account reactivations

I have two accounts and mistakenly reactivated my subscription on the wrong account. I need help cancelling the subscription and reactivating onthe correct account.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-05T21:59:14.0733333+00:00
L S 0 Reputation points
answered 2026-10-05T22:37:07.4433333+00:00
Estrella721 46,540 Reputation points Independent Advisor
2 answers

Fixing inbound emails going to Deleted folder

All of a sudden all of my incoming Outlook emails are going into my Deleted file.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-05T21:59:09.6533333+00:00
Robert Wells 0 Reputation points
answered 2026-10-05T22:37:09.3533333+00:00
EmilyS726 270.7K Reputation points Independent Advisor
1 answer

Problem with account error

I was working on a report in school today and to open another one it was loading very slowly. I decided to shut down the app on my MacBook in hopes it would run more smoothly. When I got it back up and running I was no longer able to edit any of my…

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
asked 2026-10-05T21:59:04.53+00:00
Madelynn M 0 Reputation points
edited an answer 2026-10-05T22:42:35.53+00:00
Lin v 1,545 Reputation points Independent Advisor
2 answers

Unauthorized yearly payment

I need someone to call me back I canceled this service two years ago I didn’t realize that you charged me last year You’re about to charge me again this year I don’t have this computer Your system is extremely frustrating Getting to talk to a live person…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-05T21:53:40.5433333+00:00
Youth Pastor 0 Reputation points
answered 2026-10-05T22:27:31.81+00:00
EmilyS726 270.7K Reputation points Independent Advisor
0 answers

Azure for Students: "You're not eligible for an Azure free account" after successful academic verification

Body: Scenario I am trying to activate the Azure for Students offer with a personal Microsoft account. Academic verification completed successfully (the page showed "Verification complete!" and I received the verification email), but the…

Community Center | Not monitored
asked 2026-10-05T21:43:29.48+00:00
Asmar Aliyeva 0 Reputation points
edited the question 2026-10-05T21:47:43.86+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
2 answers

my camera is not working

My camera worked last week but it doesn't this week.

Windows for home | Windows 10 | Devices and drivers
asked 2026-10-05T21:42:51.4233333+00:00
Jacob Aitken 0 Reputation points
answered 2026-10-05T22:17:55.2933333+00:00
EmilyS726 270.7K Reputation points Independent Advisor