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Microsoft Q&A
Discover questions that will help you on every step of your technical journey.
I have been billed for an account which I do not have. I have a personal account and have paid the annual fee . I have now been billed for a Family subscription as well. I wish to have a refund of $179 please
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 89%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
My co- pilot account was suspended for a violation of policy. I don't know which policy I violated.
An application or feature powered by Windows Copilot to assist users with tasks and productivity
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 51%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEP%3C/text%3E%3C/svg%3E)
Me robaron la cuenta hace varios dias que quiero ingresar a microsoft store pero me pide verificar mi correo con otro que no es mio ademas mi contraseña no funciona
Additional Microsoft Entra services and features related to identity, access, and network security
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 97%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
where is my achievements located on here as i am confused where to take a screeenshot of my module trophies This question is related to the following Learning Module
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AI answer
The audio bar on my computer does not work and won't go up past 0. It will only work when I am connected to a Bluetooth device and then audio will play. When I disconnect the volume immediately goes back to 0 and stops working. I have done some of the…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 64%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Hello Microsoft Hyper-V Support, I am evaluating a security design using an ordinary VMMS-managed Hyper-V VM on Windows 11 Pro and need clarification on the supported AF_HYPERV security and authorization model. This is a design/documentation question…
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My office 365 family plan shows i only have 5gb of OneDrive capacity when i should have 1TB of capacity. How does this get fixed?
A Microsoft file hosting and synchronization service.
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We use card view to enter data using the numeric keyboard. Following a recent update, the numeric keyboard will not save the data entered. Normal process is to click in the numeric keyboard symbol to the right of the cell you wish to edit, enter the…
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Have tried all options trying to install Microsoft 365. None seem to work.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 34%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWM%3C/text%3E%3C/svg%3E)
Delete music soundtrack on the PPT, how to remove all music and start over
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 41%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHH%3C/text%3E%3C/svg%3E)
AI answer
Dear Microsoft Support Team, I am unable to add my work email account, [****@g-wcs.com]**, to Outlook for Windows. The error states that the licence provided by my organisation does not enable access to Outlook for Windows and advises me to use Outlook…
Using New Outlook on Windows for professional communication and productivity
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My Microsoft for Startups business verification for Stroctus AI Inc. failed with “We couldn't verify your startup.” I am using the new Microsoft for Startups Preview experience in Azure Portal. My account currently shows $1,000 of $150,000 credits…
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
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Office 2024 product key accepted but redemption ends with Service Unavailable and license does not appear in my account
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 78%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
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I’ve been experiencing a strange issue since last night. I can deny the PIM request, but I’m unable to approve it successfully. Although the approval shows as successful, the PIM request appears again afterward.
A cloud-based identity and access management service for securing user authentication and resource access
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 66%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKA%3C/text%3E%3C/svg%3E)
AI answer
Hello, around 3 months ago I join the Microsoft for Startup program for my AI based startup. I was currently on the $5000 milestone with $3500 remaining this morning. This evening I decided to check my credit balance as due to my usage I should have…
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 95%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
It is as the title says, Microsoft Edge is taking up 35gb of storage space. As someone with limited space, this is far too much. I do not know why it is doing this, nor how to stop it.
Other issues or features related to Microsoft Edge on Windows 11
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I just tried to instal Microsoft Designer and was advised it is not available in this region. Is there any way around that? if not, what recommendations do you have for a replacement for Publisher? I've tried several options but not yet found one I like…
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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Price change below will be affected if we have valid Azure VM Reservation or the new price will be applied when reservation was expired?
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
WE Have been in four, long chat sessions about this already. Before our last break, you left me with the following text to use in order to resume our last session: Tonight we accomplished something important: ✅ Confirmed your Microsoft account is…
A Microsoft file hosting and synchronization service.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 90%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC2%3C/text%3E%3C/svg%3E)
The screen to select my info to sign in comes up, but then a screen pops up (like it would be signing in) and then disappear. I would keep doing this over and over and nothing happening. I even selected new sign in and still same thing. Because of this,…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 62%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
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