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Stuck in Sign Out - One Drive

My One Drive is stuck in "signing out" and will not sync or do anything. I have done everything I can think of to do. I cannot do anything with One Drive. I need the ability to go from home to work without having to save everything to a…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-07T21:16:38.34+00:00
Misty Cronsell 0 Reputation points
commented 2026-10-14T01:23:03.6333333+00:00
FA 0 Reputation points
1 answer

Double Billing

I was billed $21.38 two times, how do I get a refund? ******@gmail.com ******@theremoteestimator.com

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-14T00:45:39.26+00:00
Paul Shown 0 Reputation points
answered 2026-10-14T01:21:25.04+00:00
Estrella721 47,025 Reputation points Independent Advisor
3 answers

Billing Issue

I've paid for my yearly subscription, but I still get pop ups saying I have a billing issue. Please help. I have confirmed in my account settings my subscription is current and up to date.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-03T15:38:10.44+00:00
Keri Fletcher 0 Reputation points
answered 2026-10-14T01:21:00.9833333+00:00
Jason Ross 0 Reputation points
1 answer

Outlook (Classic) - Cannot Send New Emails from a Shared Mailbox

Hi everyone, I'm experiencing an issue with a mapped shared mailbox that appears to be specific to Outlook (Classic). The affected user can successfully: Send, receive, forward from the shared mailbox using Outlook on the Web (OWA) Send, receive,…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-12T23:57:08.39+00:00
Nadir Hasan 0 Reputation points
edited an answer 2026-10-14T01:20:11.1533333+00:00
Michelle Nguyen 2,200 Reputation points Independent Advisor
1 answer

Windows Server IoT Disk Defragementation Schedule task

Hi , I would like to check with Microsoft following issue: Defragmentation trigger criteria You previously recommended considering 10–15% fragmentation, less than 20–25% free space, and sustained disk latency. For our custom defragmentation trigger,…

Windows for business | Windows Server | Performance | System performance
asked 2026-10-12T08:17:55.2566667+00:00
Koh Jun Hao 0 Reputation points
commented 2026-10-14T01:17:24.4766667+00:00
Koh Jun Hao 0 Reputation points
1 answer

Adding line breaks in Microsoft form questions

Hi there, I'm using Micosoft forms for coding quizzes and I need to add line breaks to multiple choice answers. It doesn't seem like this is possible, which is quite limiting. Thanks, Connon

Microsoft 365 and Office | Microsoft Forms | For education
asked 2026-06-21T22:20:54.2733333+00:00
Connon MacRae 0 Reputation points
commented 2026-10-14T01:17:11.1433333+00:00
bui tai 0 Reputation points
1 answer

Microsoft Hesabım Çalındı

Microsoft hesabım çalındı; hesap kurtarma formunu defalarca doldurdum ancak her seferinde reddedildi. Destek ekibiyle de iletişime geçtim ama oradan da olumsuz yanıt aldım; bana defalarca ulaşmaya çalıştıklarını iddia eden bir e-posta gönderip yanıt…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-13T12:12:07.5733333+00:00
YARDIMMMMM 0 Reputation points
answered 2026-10-14T01:16:51.4266667+00:00
Hornblower409 16,760 Reputation points
1 answer

Stopped receiving e-mails from yahoo account in Outlook 2013 Desktop edition

Hello, Two days ago, I suddenly stopped receiving emails from my yahoo account in Outlook 2013. I can still send e-mails without a problem, but I receive the following error during the receive process: Receiving' reported error (0x80004005) : 'The…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-12T21:57:59.24+00:00
John S 0 Reputation points
commented 2026-10-14T01:16:02.7433333+00:00
John S 0 Reputation points
2 answers

The TCP connection drops after quickly unplugging and replugging the Ethernet cable

My PC is running Windows 10, acting as a TCP client that communicates with a controller functioning as the TCP server. After I quickly unplugged and reconnected the Ethernet cable, the TCP connection was already disconnected, and the system could no…

Windows for business | Windows Client for IT Pros | Networking | Other
asked 2026-10-13T12:18:52.1633333+00:00
YS P 0 Reputation points
commented 2026-10-14T01:11:45.1533333+00:00
YS P 0 Reputation points
0 answers

Microsoft Word Draw Pens Randomly Stop Working

Hi, I'm having an issue with the built-in pens in Microsoft Word's Draw tab (not a physical stylus). The drawing tools randomly stop working, usually after a few seconds. Turning my computer screen off and back on temporarily fixes the issue, but it…

Windows for home | Windows 10 | Windows ink and touch
asked 2026-10-14T01:08:48.1966667+00:00
Ben Shaines 0 Reputation points
1 answer

Outlook (Windows) - one IMAP account permanently stuck on "Waiting for your email provider"

I'm having problems with a single IMAP account that never finishes setup in New Outlook for Windows, while everything else about it checks out fine. Setup: self-hosted IMAP/SMTP mailbox (docker-mailserver, not Microsoft 365/Exchange/Google Workspace),…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-08-18T15:09:52.4333333+00:00
Kočica, Sinja 5 Reputation points
commented 2026-10-14T01:08:17.96+00:00
Hornblower409 16,760 Reputation points
2 answers

user is unable to open the calender app inside the teams

User is unable to open the Calendar in both Microsoft Teams desktop app and Teams web and receives an error. PFA screenshot. User is a cloud user, and the mailbox is hosted in Exchange Online. Ran the Microsoft Remote Connectivity Analyzer - Teams…

Microsoft Teams | Microsoft Teams for business | Calendar | Manage calendars
asked 2026-10-14T00:45:24.03+00:00
Dustin 0 Reputation points
edited an answer 2026-10-14T01:07:28.9733333+00:00
Teddie Dang 1,540 Reputation points Independent Advisor
2 answers

Emails Hacked

My email was hacked tonight and I received notification regarding suspicious activity so I logged onto my account and they had changed the language to Vietnamese. I can see that within a few minutes my account was logged into in 4 separate countries. I…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-13T20:55:37.9966667+00:00
Natalie 0 Reputation points
answered 2026-10-14T01:04:38.1733333+00:00
Jeronimo Fuerte 46,760 Reputation points Independent Advisor
1 answer

Why are Windows 8.1 and Windows 7 on the Microsoft download page, yet not able to be downloaded, and before you tell me, yes, I know support ended a long time ago.

They are each shown but when I try to download the media files, there is no download?

Windows for home | Previous Windows versions | Licensing and activation
asked 2026-10-14T01:02:51.2866667+00:00
Mason L. Morris 0 Reputation points
answered 2026-10-14T01:03:37.8333333+00:00

AI answer

1 answer

refund my yearly IAP that i just canceled on 10/8/2026

I just canceled my yearly IAP on 10/8 and I am requesting a refund

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-10-13T20:29:58.7966667+00:00
Jeff Pohl 0 Reputation points
edited an answer 2026-10-14T01:02:47.2733333+00:00
Xavier-D 13,880 Reputation points Microsoft External Staff Moderator
3 answers

"Efficiency Mode" Unnecessarily Slows Download to a Crawl

In Windows 11 Pro (26H2) on a new PC with plenty of power I recently requested a large download via Chrome. Although Task Manager showed no resource issues with other tasks, "Efficiency Mode" was turned on for Chrome (and two other programs)…

Windows for home | Windows 11 | Performance and system failures
asked 2026-10-13T23:16:03.5+00:00
JcW32 290 Reputation points
answered 2026-10-14T01:00:50.1166667+00:00
Jeronimo Fuerte 46,760 Reputation points Independent Advisor
3 answers

PLEASE CAN I HAVE CONTROL OF MY BASIC COMPUTER BACK?

I have for about 4 months now been enduring start up problems on my old tower desktop computer bought in 2019 and built in 2019. This computer was built as a windows 10 with internal upgrade to windows 11. I updated to Windows 11 Pro. All has been…

Windows for home | Windows 11 | Performance and system failures
asked 2026-10-11T14:45:59.17+00:00
Rosemary Anne Sladden 0 Reputation points
commented 2026-10-14T00:49:36.3233333+00:00
Ian-T 14,020 Reputation points Microsoft External Staff Moderator
1 answer

Need my MFA reset

New phone cannot get authenticated. Can't turn on backup on old phone. Per online help, I need my MFA reset, so I can register it on the new phone

Microsoft Security | Microsoft Authenticator
asked 2026-10-12T16:59:58.2733333+00:00
Cheryl Umlauf 5 Reputation points
answered 2026-10-14T00:48:46.5466667+00:00
Kai-Ex 1,745 Reputation points Microsoft External Staff Moderator
1 answer

Sharepoint Kalender

Ich habe einen Gruppenkalender erstellt. Ich wollte denn in Sharepoint einfügen aber wenn ich das eingefügt habe bekomm ich zurück nur "Es konnte keine Verbindung mit dem Gruppenkalender hergestellt werden." Ich weis nicht ob ich noch was in…

Microsoft 365 and Office | SharePoint | Other | Other
asked 2026-10-13T04:50:23.9133333+00:00
Mou67 0 Reputation points
commented 2026-10-14T00:45:13.3033333+00:00
Teddie Dang 1,540 Reputation points Independent Advisor
0 answers

Defender App out of Microsoft App Store not starting

Toepassingsnaam met fout: MicrosoftSecurityApp.exe, versie: 1.2.2608.18002, tijdstempel: 0xd39afd62 Naam van foutmodule: unknown, versie: 0.0.0.0, tijdstempel: 0x00000000 Uitzonderingscode: 0xc0000005 Foutoffset: 0x00000000 Foutproces-id:…

Microsoft Security | Microsoft Defender | Other
asked 2026-10-14T00:44:37.93+00:00
ansjovis 0 Reputation points