Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,774 questions
2 answers
unauthorized internet charge
My credit card was charged $129.99 today. I did not authorize this and I am going to dispute it. What or who made this charge?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked
2026-11-10T21:01:40.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 98%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jerry Pickens
0
Reputation points
answered
2026-11-10T21:36:09.5966667+00:00
EmilyS726
279.7K
Reputation points
Independent Advisor
2 answers
I got billed twice .
On 10/30/2026 I was billed twice from Microsoft for $99.99. Can u please credit my Capital One Credit card for this? Thank You
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,774 questions
asked
2026-11-10T21:00:34.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 44%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGO%3C/text%3E%3C/svg%3E)
Gayle Olson
0
Reputation points
answered
2026-11-10T21:35:14.58+00:00
EmilyS726
279.7K
Reputation points
Independent Advisor
3 answers
fingerprint driver
fingerprint driver got uninstalled for HP spectre, where can I download it?
Windows for home | Windows 11 | Devices and drivers
24,979 questions
asked
2026-06-12T02:55:09.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 25%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
saurav rajkarnicar
5
Reputation points
answered
2026-11-10T21:34:25.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 57.00000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEO%3C/text%3E%3C/svg%3E)
EMMANUEL OWUSU AGYEMANG
0
Reputation points
1 answer
Excel deleted my saved edits on a spreadsheet (twice).
How can I retrieve edits I made to a spreadsheet? I saved all my edits on a spreadsheet to the downloads file on my computer. Twice I have opened the file to find the worksheet reverted to its original form (but still with the new name). The second time…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
21,111 questions
asked
2026-11-10T20:54:10.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 84%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Caroline Gold
0
Reputation points
answered
2026-11-10T21:32:45.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 56.00000000000001%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Hendrix
2,770
Reputation points
Independent Advisor
1 answer
Azure for Students verification fails: "email domain is not currently registered" (astust.edu.et)
I'm a student at Adama Science and Technology University (ASTU), Ethiopia, an accredited degree-granting university. When I try to activate Azure for Students, verification fails with: "Your email domain is not currently registered with us. You can…
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,614 questions
asked
2026-11-10T21:29:38.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 84%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EED%3C/text%3E%3C/svg%3E)
Eyosiyas Desta
0
Reputation points
edited the question
2026-11-10T21:32:26.7933333+00:00
Eyosiyas Desta
0
Reputation points
1 answer
Foundry conversations return 404 after ~60 days even though we never deleted them. Is there automatic expiration?
Hi all. We run a production chatbot on the Foundry project endpoint (conversations + responses). We only delete a conversation when the user deletes the chat, but lately a lot of old conversations started returning 404 on GET…
Foundry Agent Service
Foundry Agent Service
A fully managed platform in Microsoft Foundry for hosting, scaling, and securing AI agents built with any supported framework or model
141 questions
asked
2026-11-10T21:29:00.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 79%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAF%3C/text%3E%3C/svg%3E)
Andres Felipe Moncada Florez
0
Reputation points
answered
2026-11-10T21:30:03.9633333+00:00
AI answer
3 answers
my total editing time is showing zero
i have been working on a document on word, and i just realised my total editing time is showing zero on properties, how do i fix it.
Microsoft 365 and Office | Word | For education | Windows
Microsoft 365 and Office | Word | For education | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,306 questions
asked
2026-11-09T16:58:08.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 63%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Adewumi James
0
Reputation points
commented
2026-11-10T21:22:48.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 32%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Jay1 Tran
1,915
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
some emails not being delivered to our Inboxes
Hello Support Team, I have an issue with receiving emails. Two emails, sent on November 5 and November 10, did not arrive in either my inbox or my colleague's inbox. The sender informed me that the emails keep bouncing and are not reaching our…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,299 questions
asked
2026-11-10T20:51:42.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 98%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Julia Palova
0
Reputation points
accepted
2026-11-10T21:21:17.0766667+00:00
Julia Palova
0
Reputation points
2 answers
I cannot leave an external organization in Teams
Hi, I cannot leave an external organization in Teams: the query to Authenticator does not arrive, the code is not accepted, and no other option to validate is available that does not include Authenticator. According to other posts…
Microsoft Teams | Microsoft Teams for business | Other
Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
21,230 questions
asked
2026-11-07T18:53:52.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 34%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Sergio Gomez
0
Reputation points
commented
2026-11-10T21:17:34.94+00:00
Jay1 Tran
1,915
Reputation points
Independent Advisor
3 answers
Disconnected during Tech Support. Need to speak LIVE
I need to speak LIVE with a Tech as it appears we were disconnected and they have not called me back
Windows for business | Windows Server | Performance | Other
asked
2026-05-28T15:16:33.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 43%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Paul Gittel
0
Reputation points
commented
2026-11-10T21:17:10.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 44%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHW%3C/text%3E%3C/svg%3E)
Hazel Whippler
0
Reputation points
1 answer
How to stop being billed for a resource I have no access to
Hi, I've attempted to reach billing at Microsoft but I can't because I do not have a support contract. The AI tells me that my errant charge is due to: The charge is associated with a Marketplace billing resource, which matches a subscription purchase…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,173 questions
asked
2026-11-10T21:16:02.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 91%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Brian
0
Reputation points
answered
2026-11-10T21:16:56.7333333+00:00
AI answer
1 answer
Upgrade to premium from business basic
I'm trying to upgrade from business basic to premium. the portal gets stuck and grays out
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,318 questions
asked
2026-11-09T19:09:40.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 92%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
David Moser
0
Reputation points
commented
2026-11-10T21:13:51.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 36%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Didier
5
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Hijacked browser
My Bing search page has been hijacked by something called Hubmere.com. I am not sure when it happened but it is only on my Edge browser not my Chrome browser where I have set Bing as my preferred search engine. I really need to get this off of my…
Windows for home | Windows 10 | Security and privacy
17,619 questions
asked
2026-11-10T02:18:18.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 0%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
S. Abshire
20
Reputation points
accepted
2026-11-10T21:09:31.2733333+00:00
S. Abshire
20
Reputation points
1 answer
Artifact Signing organization identity validation stuck "In Progress" since October 27
Our Artifact Signing organization identity validation (Public, United States) has been In Progress since October 27, 2026. Identity validation ID: 9d6804e9-0e10-4a09-be86-11d27df52e7d Organization: ClearPath Innovative Solutions LLC Region: East US The…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,778 questions
asked
2026-11-10T21:05:27.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 93%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Taevin Bellamy
0
Reputation points
answered
2026-11-10T21:06:24.23+00:00
AI answer
2 answers
want to chat about upgrade
Would like to upgrade my Microsoft 365 to include Copilot; however, the options are not being presented to me. I'm also having problems updating applications.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,774 questions
asked
2026-11-10T20:17:37.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 8%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jeremy Daniels
0
Reputation points
answered
2026-11-10T20:58:37.9633333+00:00
EmilyS726
279.7K
Reputation points
Independent Advisor
1 answer
Jobbkonto på mail
Hei Jeg får ikke logget inn med jobbkonto, dette har virket fint før men nå virker det ikke, kan dere hjelpe meg slik at jeg kan logge inn med min jobb konto? Får ikke til auteniticator
Outlook | Web | Outlook on the web for business | Sign in
Outlook | Web | Outlook on the web for business | Sign in
Accessing Outlook on the web for business using organizational credentials.
429 questions
asked
2026-11-10T20:21:53.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 43%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Anette Steffensen
0
Reputation points
answered
2026-11-10T20:56:12.9533333+00:00
Didier
5
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Pages white in Dark Mode, cannot figure out why
I have my Word and my Mac set to Dark Mode, but I recently downloaded a file that I'm working on with a publisher that refuses to comply with Dark Mode. I open the doc and the pages are white and the text is that gray color that indicates that it's in…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,927 questions
asked
2026-11-10T20:40:46.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 12%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOB%3C/text%3E%3C/svg%3E)
Olivia Bennett
0
Reputation points
answered
2026-11-10T20:53:39.5166667+00:00
Bob Jones AKA CyberTaz MVP
438.6K
Reputation points
2 answers
reddit, facebook and other apps do not load
Most apps on Windows 11 have leads for an interesting response but never will load the pictures. using google, Microsoft Edge or other ones
Windows for home | Windows 11 | Apps
2,485 questions
asked
2026-11-09T21:00:34.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 7.000000000000001%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETF%3C/text%3E%3C/svg%3E)
Tom Farney
20
Reputation points
commented
2026-11-10T20:52:25.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
90,730
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Legal Size paper option is missing from dropdown
Hello. I have always had the option to change my paper size to "legal" from the Layout>Size drop down box. Legal size has gone missing and I don't know how to get it back. Letter and Legal have always been my top two choices, and now it…
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,298 questions
asked
2026-11-10T19:58:22.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 10%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Diane Bruno
0
Reputation points
accepted
2026-11-10T20:51:51.1266667+00:00
Diane Bruno
0
Reputation points
0 answers
Unable to activate pay as you go on Azure
After adding my card, and in the last step, i get this error. I've tried repeatedly but keep getting the same error. And I've used multiple cards. Please help. Thanks
Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
10,148 questions
asked
2026-11-10T20:50:27.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 21%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWK%3C/text%3E%3C/svg%3E)
Waqas Khan
0
Reputation points
asked
2026-11-10T20:50:27.4566667+00:00
Waqas Khan
0
Reputation points