Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Moved country an existing subscription is past due
My existing Microsoft 365 subscription is past due but it was bought in another country. I now want to continue my subscription in my new country and Pay with my new bank card
Microsoft 365 and Office | Subscription, account, billing | For home | Other
The SecurityHealthSystray.exe - Bad Image error
Error: The SecurityHealthSystray.exe - Bad Image error (error status 0xc000012F) Summary: I have tried plenty of different fixes and none seem to work. I noticed when I was trying to open Windows Security, the screen would be a plain black screen or…
Windows for home | Windows 11 | Performance and system failures
How to get Edge to forget accounts (Sign in to Sync Data)
Hi all, I can see from some previous tickets that I think other people have had the same issue, though can't seem to find an actual fix for the problem. I have recently gone through the process of setting up a large amount of browser profiles…
Microsoft Edge | Microsoft Edge development
Developing and testing features or extensions for Microsoft Edge
Windows 11 Insider Preview Feature Update (26220.9022) Failed to install on 8/14/2026 - 0x800700b7
I have attempted to update my Windows Insider Beta Preview Feature Update 5 times, and it failed with the same result every time. Now, Windows is reporting to me that the version on my computer is about to expire. How do I fix this. When I go the…
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
ACCESS TO ONE NOTE
I have been using myn account for University using OneNote. I have tried to sign in today, whilst able to sign in I am unable to open and access my OneNote Notebook. When I click to open, an error comes up saying: 'You can't access this item You -insert…
Microsoft 365 and Office | OneNote | For education | Other
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
The Microsoft Rewards points store account has been suspended, and [rewards.bing.com/support](https://rewards.bing.com/support) cannot submit a ticket. Please transfer to the Rewards team for manual review
The Microsoft Rewards points store account has been suspended, and rewards.bing.com/support cannot submit a ticket. Please transfer to the Rewards team for manual review
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
when i am working on Microsoft excel or Microsoft word, it will bring up a dialogue box that says repair and immediately i say repair, it will close the package without letting me save my work
when i am working on Microsoft excel or Microsoft word, it will bring up a dialogue box that says repair and immediately i say repair, it will close the package without letting me save my work
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
Microsoft Defender for Cloud CSPM Plan 2
For customers already subscribed to Microsoft Defender CSPM Plan 2, our understanding is that enabling Agentless Scanning for Machines does not incur additional licensing or usage costs. Could you confirm whether this feature is fully included in the…
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
A cloud-native solution that protects workloads across hybrid and multi-cloud environments with threat detection and security recommendations
PPT on iPad slideshow projection problem after update to 2.115.2 Nov 3 2026
Since PowerPoint for iPad updated automatically to 2.115.2 on 3 November 2026, slide shows no longer project correctly over a wired HDMI connection. Instead of a full-screen slide, the projector mirrors the entire iPad screen, and thus the slide is…
Microsoft 365 and Office | PowerPoint | Other | iOS
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
Azure Extension for SQL Server (WindowsAgent.SqlServer) stuck in Creating for more than 5 hours on Azure Arc-enabled SQL Server 2025
We are experiencing an issue deploying the Azure Extension for SQL Server (WindowsAgent.SqlServer) on an Azure Arc-enabled machine running SQL Server 2025. Environment Arc-enabled machine: U-GWGQ654 Resource group: rg-itajibabezerra-9239 Azure region:…
Azure Arc
A Microsoft cloud service that enables deployment of Azure services across hybrid and multicloud environments.
Azure DevOps Deployment Groups stuck loading – ReactRootAdapter.js returns 404 BlobNotFound
Issue description We are experiencing an issue with Azure DevOps Services where the Pipelines → Deployment groups page remains indefinitely on "Loading..." and never displays the deployment groups. Our Azure DevOps organisation is hosted in…
Azure DevOps
LAGGING AUDIO WINDOWS 11
The audio is lagging , I'm using a wireless JBK TUNE520BT
Windows for home | Windows 11 | Performance and system failures
i cant play multiplayer even though i have set the boxes to allow
i cant play multiplayer on minecraft or roblox and they both direct me to the xbox website and tell me to allow multiplayer but it is already set to allow
Windows for home | Windows 11 | Family and online safety
Sole Global Admin locked out of MFA (error 500121) – need Data Protection ticket for Partner Center account
I’m the only Global Administrator for my company’s Microsoft Entra tenant, which is linked to our Microsoft Partner Center account. I can no longer complete Microsoft Authenticator verification, and every sign-in attempt fails with error code 500121. I…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Read-only Word: Text selection triggers the Office pop-up
该窗口显示“使用 Office 连接体验”,并有一个“隐私首选项”按钮,大概是用来启用或禁用此功能(从而消除这个非常烦人的弹出窗口)。 我目前关闭所有的链接,要求也是必须保持关闭,开启就会让我的文件蚀刻保存在云端,很卡,我会利用onedrive同步而不是office同步。 一万个问什么??就是选中要复制粘贴,都会弹窗,太烦人了,关闭了所有的copilot/辅助功能/朗读等,依然解决不了问题。 Word displays “Use Office connected experiences”…
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
Ms office license not activated
Microsoft cannot verify the license for this product .you should repair the office program by using control panel.
Microsoft 365 and Office | Install, redeem, activate | For education | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
My Microsoft Office 2024 says "This product unavailable in your market".
My Microsoft Office 2024 says "This product is unavailable in your market.". It was ordered as United States which is correct. What does this mean? I already had 365 from the laptop purchase which I didn't realize. Is this creating the…
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
authentication fails with the following error: Error code: AADSTS50020
Dear Microsoft Support Team, I am providing IT support to a client who is experiencing an authentication issue with Microsoft Outlook following an upgrade from Microsoft 365 Personal to Microsoft 365 Family. Affected email address:…
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
AI answer
Azure Key Vault API 2026-03-01-preview retirement notice – Impacted subscription but no impacted resources
My team received the Azure Key Vault API 2026-03-01-preview retirement notice, and the message states that we received it because one or more of the Azure subscriptions we are associated with use an Azure Key Vault API 2026-03-01-preview. However, when…
Azure Key Vault
An Azure service that is used to manage and protect cryptographic keys and other secrets used by cloud apps and services.
Summary of my situation - PL-300 exam restriction - request to retake without additional payment
Hello, I am writing to summarize my situation, as I have received no concrete progress despite several contacts with both Microsoft and Pearson VUE. Where things stand: I opened an incident with Microsoft (support request 2610290050001702) and another…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.