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I had an email of hotmail.com, but I forget my password.

dear Sir/Madam, I had an email of hotmail.com, but I forget my password. I can not get back my password because the security email @yahoo.com.cn, which has been stopped many years ago. to be worse, I am not able to correctly provide information such as…

Outlook | Web | Outlook.com | Email
asked 2026-10-03T14:54:27.29+00:00
mxzou 0 Reputation points
answered 2026-10-03T14:58:31.3133333+00:00
mxzou 0 Reputation points
2 answers

How to get live help?

I need live help. I've had it before, less than a year ago. I'll take live chat or phone. Right after I got my new laptop I started on the process below but stalled out. I had 2 live online chats and one by phone. The support rep on the phone even…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-30T20:17:28.0166667+00:00
Eddie X Dobelstein 0 Reputation points
answered 2026-10-03T14:58:30.2866667+00:00
Eddie X Dobelstein 0 Reputation points
2 answers

Use Company Email in Teams Only on My Personal Laptop Without Linking It to Windows

Hi, I need help using my company email in Microsoft Teams on my personal laptop without linking the company account to Windows. Email A: My company/work email — I want to use this account only inside Microsoft Teams. Email B: My personal Microsoft…

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2026-09-05T11:50:04.5266667+00:00
Francis Vuong 0 Reputation points
answered 2026-10-03T14:58:27.17+00:00
Francis Vuong 0 Reputation points
1 answer

Text or letters are light on my display everywhere in Word

Not sure what is happening but in Word after using Chat GPT I started having issues with the lightness of the display words

Windows for home | Windows 11 | Display and graphics
asked 2026-10-03T14:58:01.4766667+00:00
peter hofmann1 20 Reputation points
answered 2026-10-03T14:58:15.3366667+00:00

AI answer

2 answers One of the answers was accepted by the question author.

on my personal win 11 laptop, need admin

on my personal win 11 pro laptop, I have a user acct but I can't access the admin account. Did I miss something on the setup? How can I make an admin acct to add printers, scanners etc?

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-02T21:27:59.92+00:00
Don Dziubakowski 20 Reputation points
accepted 2026-10-03T14:53:58.34+00:00
Don Dziubakowski 20 Reputation points
2 answers

kaspersy file

i have kaspersky file in my computer and it wont delete it says i need permission i dont know what to do to get rid of it

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-10-03T12:09:54.01+00:00
kathy danielkebir 0 Reputation points
edited an answer 2026-10-03T14:47:26.03+00:00
ApexNáV 380 Reputation points
2 answers

I am having issues uninstalling Microsoft office completely

I want to clean office off my laptop so I can install a newer version, but it is not letting me remove everything.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-03T12:43:38.2966667+00:00
Paul DeVita 0 Reputation points
answered 2026-10-03T14:46:21.2766667+00:00
John Korchok 236.4K Reputation points Volunteer Moderator
2 answers

Word 2007 start up problem

When I click on my MS Word 2007 program to open it, it starts trying to re-install the program. I have to cancel the install and then it will open up the program after a long period. This happens everytime I try to open the program. Is there a fix or…

Windows for home | Windows 10 | Performance and system failures
asked 2026-10-03T11:10:26.54+00:00
DALE PITTMAN 0 Reputation points
answered 2026-10-03T14:44:13.1833333+00:00
ApexNáV 380 Reputation points
2 answers

Transfer saved Minecraft & Dungeons Xbox data from one Profile to another

My son has been using my wife's account for many years for Xbox games including Minecraft and Minecraft Dungeons. He has his own account now, which we are ok with re-purchasing old games on, but is it possible to transfer the game data itself?

Windows for home | Other | Gaming
asked 2026-09-27T19:01:29.97+00:00
DaveE123 0 Reputation points
commented 2026-10-03T14:41:54.3133333+00:00
Thomas4-N 22,380 Reputation points Microsoft External Staff Moderator
2 answers

Syncing across devices

Error Code: 70044 Request Id: <PII removed> Correlation Id: <PII removed> Timestamp: <PII removed> every time I try and sync across my devices , it keeps telling me to log in Once I logged in, it will take about 2 mins to verify…

Microsoft 365 and Office | OneNote | For home | Windows
asked 2026-09-27T19:08:04.33+00:00
(s) Ugochi 0 Reputation points
commented 2026-10-03T14:41:38.94+00:00
Thomas4-N 22,380 Reputation points Microsoft External Staff Moderator
2 answers

how to install WSL on my computer

here is everything i've tried WSL Detection Ran Get-AppxPackage *WindowsSubsystemForLinux* Result: No output → WSL package not installed WSL Install Attempt Ran wsl --install Result: The system cannot find the path specified Enabled Required Windows…

Windows for home | Other | Install and upgrade
asked 2026-09-28T17:53:08.62+00:00
Evva Morrissey 0 Reputation points
commented 2026-10-03T14:41:22.4066667+00:00
Thomas4-N 22,380 Reputation points Microsoft External Staff Moderator
2 answers

I cancelled 365 because of trouble signing in to my account

Each time I attempt to sign in with phone # I am rejected When I try and add my number there is no place to add it should I delete my account and start over again?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-28T19:31:17.6033333+00:00
Kenneth Hale 0 Reputation points
commented 2026-10-03T14:41:04.64+00:00
Thomas4-N 22,380 Reputation points Microsoft External Staff Moderator
2 answers

windows insider program error 0x7ffffff

i am getting the error 0x7ffffff when trying to open the windows insider program setting i have already tried checking for windows updates but the issue persists can you help me fix this

Windows Insider program | Windows Insider preview | Repair and recovery
asked 2026-09-27T22:12:56.9633333+00:00
muhammad mujakkir 0 Reputation points
commented 2026-10-03T14:40:53.5066667+00:00
Thomas4-N 22,380 Reputation points Microsoft External Staff Moderator
3 answers

Unable to control display brightness

The brightness option is greyed out , i am unable to control the brightness of my laptop

Windows for home | Windows 11 | Display and graphics
asked 2026-10-03T09:37:07.3866667+00:00
Jadhav, Ankit 0 Reputation points
edited an answer 2026-10-03T14:40:39.89+00:00
ApexNáV 380 Reputation points
3 answers

Personal account locked and not letting me unlock

I have done the verification steps multiple times with no success Email account disappeared from phone inbox and seems to be no way to log in

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-28T09:15:10.5333333+00:00
Ben 0 Reputation points
commented 2026-10-03T14:40:32.3433333+00:00
Thomas4-N 22,380 Reputation points Microsoft External Staff Moderator
2 answers

unable to log on with PIN since backup phone number is a now non-existent land line

My elderly mother is locked out of her desktop as she received a message saying she must reset her pin. The 2FA is linked to a now non-existent landline (she has been with MS for decades). We have tried her password and even did the ACSR reset. MS sent…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-09-28T19:36:38.76+00:00
KristiB 0 Reputation points
commented 2026-10-03T14:40:09.2733333+00:00
Thomas4-N 22,380 Reputation points Microsoft External Staff Moderator
3 answers

Want to perform transcribe only (without video)

In my team session I want to perform transcription only without video recording but it does not give me the option to do so. Is there a way to make this happen with the personal premium subscription service I have ?

Microsoft Teams | Microsoft Teams Free | Settings | Other
asked 2026-09-28T23:15:49.4166667+00:00
Kevin Johnson 0 Reputation points
commented 2026-10-03T14:39:48.6733333+00:00
Thomas4-N 22,380 Reputation points Microsoft External Staff Moderator
3 answers

Excel formula

How can I obtain updated NAV of my mutual fund in Excel sheet whenever I open it?

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-28T23:50:48.2033333+00:00
Surinder Singh 0 Reputation points
commented 2026-10-03T14:39:20.9433333+00:00
Thomas4-N 22,380 Reputation points Microsoft External Staff Moderator
2 answers

I am not receiving Discord support emails since my email and Discord got hacked

I already tried every way from what discord support and another person who has the same problem with me said Check junk email for ******@discord.com remove ******@discord.com from "Blocked senders and domain" add ******@discord.com ,…

Outlook | Web | Outlook.com | Email
asked 2026-09-29T04:42:09.1333333+00:00
Tinn Plangpongpan 0 Reputation points
commented 2026-10-03T14:39:08.1733333+00:00
Thomas4-N 22,380 Reputation points Microsoft External Staff Moderator
2 answers

Problem mapping crawled properties to managed properties in Search Schema

Since a couple of days, I have not been able to map specific crawled properties to managed properties like RefinableString80. I can reproduce the issue consistently. I open the Search Schema (either on tenant or site collection level), search for the…

Microsoft 365 and Office | SharePoint | For business | Other
asked 2026-10-02T08:57:56.4533333+00:00
Andries den Haan 0 Reputation points
answered 2026-10-03T14:36:30.2866667+00:00
Andries den Haan 0 Reputation points