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8 answers

Microsoft Copilot: Chat history disappeared after update – “Chats and content couldn’t finish syncing”

After today’s Microsoft Copilot app update, all of my previous Copilot conversations disappeared from one of my Microsoft accounts. The issue occurs across multiple devices and platforms: Acer Aspire 3 – Copilot app Tablet – Copilot app Copilot on…

Microsoft Copilot | Windows Copilot | App
asked 2026-09-08T21:55:15.1633333+00:00
TH 90 Reputation points
commented 2026-11-12T04:59:51.3+00:00
catblack - 0 Reputation points
2 answers

How do you downgrade Windows 11 IoT Enterprise LTSC 2024 CSP to Windows 10 Enterprise 2016 LTSB?

How do you downgrade Windows 11 IoT Enterprise LTSC 2024 CSP to Windows 10 Enterprise 2016 LTSB?How do you downgrade Windows 11 IoT Enterprise LTSC 2024 CSP to Windows 10 Enterprise 2016 LTSB?

Windows for business | Windows for IoT
asked 2026-11-12T03:41:19.27+00:00
K1-yuansilee(李沅羲) 0 Reputation points
answered 2026-11-12T04:58:51.1466667+00:00
Chen Tran 13,700 Reputation points Independent Advisor
2 answers

Certificate CRL issue

Configuring Horizon TrueSSO to use certificates for SSO login - getting a message attempting to login: "client certificate for the user is not valid and resulted in a failed smartcard login" and "the revocation function was unable to check…

Windows for business | Windows Server | Directory services | Certificates and public key infrastructure (PKI)
asked 2026-11-12T03:34:42.02+00:00
Ken West 0 Reputation points
answered 2026-11-12T04:57:35.9333333+00:00
MUCYO Emmanuel 320 Reputation points Independent Advisor
1 answer

Artifact Signing: can a Polish sole proprietorship pass Public Trust organization validation?

I run a sole proprietorship registered in Poland (CEIDG business register, with NIP tax number and REGON statistical number). I want to sign a commercial Windows desktop application with Artifact Signing (Public Trust). The quickstart says that…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,798 questions
asked 2026-11-12T04:50:21.52+00:00
Piotr Zalewa 0 Reputation points
answered 2026-11-12T04:52:07.3766667+00:00

AI answer

1 answer

My one drive folders images got permanently deleted automatically!

I am facing a serious issue with my personal OneDrive account. Approximately 100–200 photos have disappeared from 2–3 specific folders. The folders themselves are still present, but most of the photos inside them are missing. I have checked my OneDrive…

Windows for home | Windows 10 | Recovery and backup
asked 2026-11-12T04:43:30.38+00:00
Mohd Abubakar 0 Reputation points
answered 2026-11-12T04:45:31.5133333+00:00

AI answer

3 answers

Microsoft Word error prevents it from working properly.

Clicking “Repair Now” does not respond or initiate the repair process.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-12T04:08:05.8133333+00:00
Amalia Ahmad 0 Reputation points
answered 2026-11-12T04:44:43.6733333+00:00
Estrella721 47,875 Reputation points Independent Advisor
2 answers

MS Office 2019 is not working

Showing this error when opening any of the MS office product. Facing this problem after installation of following windows update "2026-11 Security Update (KB5132061) (26300.9974)"

Microsoft 365 and Office | Other
asked 2026-11-12T04:42:21.6033333+00:00
Mukesh Yadav 0 Reputation points
commented 2026-11-12T04:44:26.3466667+00:00
Mukesh Yadav 0 Reputation points
3 answers

Touchpad and mouse issues

My cursor does not show on the screen. My touchpad does not work. How can I fix them? How can I update the drivers also.

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-08T17:59:04.88+00:00
Melanie Smith 0 Reputation points
commented 2026-11-12T04:42:14.75+00:00
Emma1-N 14,925 Reputation points Microsoft External Staff Moderator
3 answers

Why does my computer keep freezing whenever I don't have any games or youtube open?

During Windows 10, I never had any freezing problems whenever it comes to opening or keeping my computer open. But, the moment I upgraded to Windows 11, my computer started freezing whenever I don't leave an app open or game open. I've tried using…

Windows for home | Windows 11 | Performance and system failures
asked 2026-11-08T19:23:14.0633333+00:00
REHH 0 Reputation points
commented 2026-11-12T04:41:51.21+00:00
Emma1-N 14,925 Reputation points Microsoft External Staff Moderator
3 answers

no mouse disappeared

My mouse indicator has disappeared so i need help please ?

Windows for home | Windows 11 | Settings
asked 2026-11-08T22:20:21.2633333+00:00
Valerie Barbara Garton 0 Reputation points
commented 2026-11-12T04:41:32.16+00:00
Emma1-N 14,925 Reputation points Microsoft External Staff Moderator
3 answers

Clicking in my sound.

There sounds like there is clicking in the sound. I don't know how to make it stop. I don't know what made it start doing it and it seems to be getting louder. I was listening to music through headphones. What should I do to make it stop clicking??

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-08T22:38:30.0933333+00:00
Lisa Atkins 0 Reputation points
commented 2026-11-12T04:41:06.6466667+00:00
Emma1-N 14,925 Reputation points Microsoft External Staff Moderator
3 answers

my connection to my boom 4 is glitchy it has a glitch every 15 seconds

my connection to my boom 4 speaker has a cut out after 15 seconds it keeps going but it is like a glitch and my speaker is right next to it

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-09T01:49:04.2266667+00:00
steven turnbull 0 Reputation points
commented 2026-11-12T04:40:41.0233333+00:00
Emma1-N 14,925 Reputation points Microsoft External Staff Moderator
4 answers

My mouse can pair and scroll but when I click, it does nothing and makes no clicking sound as well. Only when I press really hard it will do something.

My mouse can pair and scroll but when I click, it does nothing and makes no clicking sound as well. Only when I press really hard it will do something.

Windows for home | Other | Search, touch, and mouse
asked 2026-11-09T02:26:59.48+00:00
Max Chung 0 Reputation points
commented 2026-11-12T04:40:19.28+00:00
Emma1-N 14,925 Reputation points Microsoft External Staff Moderator
2 answers

I was double charged

I already have home microsoft 360 and got a notification for adding extra room on my computer. The notification stated I would be charged the new fee when my subscription renews but I was immediately charged AGAINST WHAT WAS TOLD TO ME! I need a refund…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-11T22:23:08.8133333+00:00
New Beginnings 0 Reputation points
answered 2026-11-12T04:35:57.3466667+00:00
Norah-L 13,605 Reputation points Microsoft External Staff Moderator
1 answer

Supported Windows DNS Client instrumentation for caller-to-result correlation

On supported Windows 11 releases, is there a documented extension point or provider contract that lets a diagnostic tool correlate a DNS request from an existing desktop process with the result returned through the shared Windows DNS Client resolver? Is…

Windows development | Windows API - Win32
asked 2026-11-04T16:22:48.5366667+00:00
落合 卓也 0 Reputation points
commented 2026-11-12T04:35:31.7333333+00:00
Gatlin Le (WICLOUD CORPORATION) 1,470 Reputation points Microsoft External Staff Moderator
7 answers

Windows 11 Update will not install

I keep getting this failed install. Is there a straightforward solution. Windows help is inscrutable. Thanks Reg

Windows for home | Windows 11 | Windows update
asked 2026-11-11T02:52:30.9866667+00:00
Reg Curry 0 Reputation points
answered 2026-11-12T04:34:41.12+00:00
Ramesh 183.6K Reputation points Volunteer Moderator
1 answer

Windows Server Experiences Inconsistent Application Performance Due to NUMA Memory Allocation

Hi everyone I'm experiencing an issue on a Windows Server system with multiple physical processors and a Non-Uniform Memory Access (NUMA) architecture, where an application shows inconsistent performance despite having sufficient available CPU and memory…

Windows for business | Windows Server | Performance | System performance
asked 2026-11-12T01:54:10.5+00:00
Aisyah 25 Reputation points
answered 2026-11-12T04:33:51.27+00:00
Domic Vo 37,000 Reputation points Independent Advisor
2 answers

pin change

I CANT CHANGE MY PIN FROM THE SETTING OR ON THE LOCKSCREEN WHAT TO DO

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-11-12T03:42:53.4433333+00:00
manasvi patel 0 Reputation points
answered 2026-11-12T04:32:13.63+00:00
GsN5034 - IA 80,095 Reputation points Independent Advisor
1 answer

How to fix microsoft authenticator

Trying to log into teams account Switching to authenticator app, authenticator app claims i need to come back later. came back later, and still showing the same issue, please help

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
asked 2026-11-11T22:27:13.3966667+00:00
albert jovanovic 0 Reputation points
answered 2026-11-12T04:30:32.05+00:00
Teddie Dang 2,155 Reputation points Independent Advisor
1 answer

can't log into Microsoft word

when I go to activate my account in word, it says "unknown error has occurred. The error code is: 0x0" I press ok and then it says "unable to activate Microsoft 365- we were unable to activate Microsoft 365. Please try again later." I…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-11-12T03:55:01.07+00:00
Olivia Whitford-Adams 0 Reputation points
commented 2026-11-12T04:29:15.53+00:00
Estrella721 47,875 Reputation points Independent Advisor