488 questions
2 answers
create recovery program for a different computer
my other windows 10 computer will not boot. i need a recovery program to start it again
Windows for home | Windows 10 | Recovery and backup
asked
2026-11-05T19:18:22.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 3%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Dennis Babbitt
0
Reputation points
answered
2026-11-05T19:52:15.6333333+00:00
Ferdinand Nanalig
33,820
Reputation points
Independent Advisor
2 answers
how to fix freeimage.dll on windows 10, 64-bit
how to fix freeimage.dll on windows 10, 64-bit, this makes my computer fail to read my external hard drive with important data
Windows for home | Windows 10 | Recovery and backup
488 questions
asked
2026-11-05T10:11:15.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 52%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENA%3C/text%3E%3C/svg%3E)
Nawa Architects
0
Reputation points
answered
2026-11-05T10:46:09.9+00:00
DaveM121
946.1K
Reputation points
Independent Advisor
1 answer
How to obtain bitlocker recovery key from Windows 10
I have a laptop on Windows 10 that is connected to my Microsoft account. It recently crashed, and I am seeking my bitlocker recovery key to recovery my files. When I log into my Microsoft account and look at Devices, it shows this laptop but says that…
Windows for home | Windows 10 | Recovery and backup
488 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 1%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
2 answers
need to restore windows
I need to restore my windows, Can you help me, Thanks Bobby Headley
Windows for home | Windows 10 | Recovery and backup
488 questions
asked
2026-11-04T12:04:43.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 30%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBH%3C/text%3E%3C/svg%3E)
bobby headley
0
Reputation points
answered
2026-11-04T12:41:29.9466667+00:00
Ferdinand Nanalig
33,820
Reputation points
Independent Advisor
2 answers
how to encrypted my drive
My lenovo laptop's D drive is encrypted, and I need to find the 48-digit recovery key. The problem is that I unlinked the device about three years ago, so it no longer appears in my Microsoft account. How can I resolve this?
Windows for home | Windows 10 | Recovery and backup
488 questions
asked
2026-10-26T01:24:36.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 74%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Pustu Bofuwer
0
Reputation points
answered
2026-10-26T02:04:32.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
182.5K
Reputation points
Independent Advisor
1 answer
Windows 10 64-bit computer (under ESU) with a recurring VSS failure affecting backup program.
I have a Windows 10 64-bit computer with ESU with a recurring VSS failure affecting my backup program, Acronis True Image. I have already restarted and collected vssadmin list writers, vssadmin list providers, vssadmin list shadows, vssadmin list…
Windows for home | Windows 10 | Recovery and backup
488 questions
asked
2026-09-29T01:38:03.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 77%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Steve Rankine
0
Reputation points
commented
2026-10-24T13:32:46.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
24,820
Reputation points Microsoft External Staff
Moderator
1 answer
how do i unlock my files WITH .pfx?
im having trouble unlocking my partially encrypted stuff through my HDD, and surely enough, BOTH of my laptops lost of its keys after OS reinstall... and the bad thing is.. the HDD is in exFAT which is impossible to recover any fixes???
Windows for home | Windows 10 | Recovery and backup
488 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 92%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
2 answers
I'm locked out of my HP laptop
I tried to factory reset my laptop and and it popped up and says clean up storage where windows are... What can I do now????
Windows for home | Windows 10 | Recovery and backup
488 questions
asked
2026-10-21T19:46:12.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 55.00000000000001%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kathey Hughes
0
Reputation points
answered
2026-10-21T20:18:15.63+00:00
EmilyS726
278.3K
Reputation points
Independent Advisor
4 answers
ssd hard disc p
Sir, I purchased a laptop in 2023 oct Lenovo Yoga .The installation of ms office and configuration was done by the store . Now my laptop has crashed with mother board not working . I tried to copy from ssd to other laptop all the data it is asking …
Windows for home | Windows 10 | Recovery and backup
488 questions
asked
2026-10-20T06:03:35.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 30%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIS%3C/text%3E%3C/svg%3E)
IQBAL SAYED
0
Reputation points
answered
2026-10-20T06:38:37.8133333+00:00
DaveM121
946.1K
Reputation points
Independent Advisor
1 answer
Requested system device cannot be identified after trying to repair my boot
Ive booted my pc from a windows 10 setup iso so I can access the command prompt and Ive searched almost every article possible about this issue but I cannot repair this at all it seems. Ive been in diskpart and on my main windows drive C: I only have two…
Windows for home | Windows 10 | Recovery and backup
488 questions
asked
2025-10-26T12:54:12.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 34%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFH%3C/text%3E%3C/svg%3E)
Freddie Harvey
0
Reputation points
commented
2026-10-17T20:39:59.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 35%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Homayoon
0
Reputation points
2 answers
Reinstall disk/usb
I have an active microsoft subscription and need a bootable USB. My computer is caught in Recovery Repair loop and i have tried all the 'hacks' I do not have another computer to create a bootable usb. How can I get one attached to my current…
Windows for home | Windows 10 | Recovery and backup
488 questions
asked
2026-10-16T21:35:01.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 64%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
Debbie Williams
0
Reputation points
answered
2026-10-17T06:24:49.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
20,785
Reputation points Microsoft External Staff
Moderator
2 answers
Windows 11 update
You updated my pc to windows 11 and I didn't not want to update to windows 11. None of my tabs, favorites moved over and I want windows 10 restored but it won't let me go back. I need to know what I can do.
Windows for home | Windows 10 | Recovery and backup
488 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 92%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Imagem de instalação do Windows 10
Estou tendo alguns problemas no meu notebook. Por isso quero reinstalar o Windows 10 mas não consigo baixar a imagem usando a ferramenta oficial pois sempre da erro. Tem alguma forma de baixar a imagem sem precisar da ferramenta? De preferencia usando o…
Windows for home | Windows 10 | Recovery and backup
488 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 71%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJO%3C/text%3E%3C/svg%3E)
2 answers
BitLocker code
You gave me the BitLocker key, but I need the code. I will tell you what Staple stated: the BitLocker key provided by logging into the Microsoft website and confirming a match with the identifying code does not unlock the BitLocker-protected drive. I…
Windows for home | Windows 10 | Recovery and backup
488 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 71%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
3 answers
One of the answers was accepted by the question author.
How can i replace Chrome bookmarks file with a different one.
I upgraded my system 2 years ago, cloning from a Hard Drive to SSD. Recently, it failed (long story). I was able to recover all the user files, including files in the AppData\Local folders. I then booted the 2-year-old hard drive, and rebuild my system…
Windows for home | Windows 10 | Recovery and backup
488 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 4%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 20%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
1 answer
Can Someone Help Me With Notpad To Bring Back Texts That I Save In Notpade But Not There Anymore
I write Text In notepad And Than Saved It And After I Restart My Pc And Com Back To It, It Didnt Just Not Save My Texts And Half Of The Text That Was Already There Gone Too. Can I Do Something About It Or The Text That Was There With My Saved text Gone…
Windows for home | Windows 10 | Recovery and backup
488 questions
asked
2026-10-11T03:39:55.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 98%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Mohammad Jafarian
0
Reputation points
commented
2026-10-12T08:49:36.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
30,480
Reputation points Microsoft External Staff
Moderator
1 answer
Windows reset my desktop and my files for a still good Microsoft Account
My desktop still good and brand new, few hours later i check back and it reset back to normal new screen. 1 Star how could i repair 😭😭😭?
Windows for home | Windows 10 | Recovery and backup
488 questions
asked
2026-10-09T14:39:50.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 91%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
VodGamerCCD
0
Reputation points
answered
2026-10-09T15:14:14.4166667+00:00
DaveM121
946.1K
Reputation points
Independent Advisor
2 answers
I went to fix my BIOS and now I’m in this and everytime I tried to leave it would say error and bring me back
F39D6AF1-824E-4EDA-A740-BBED1EE660A3.png
Windows for home | Windows 10 | Recovery and backup
488 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 87%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
3 answers
I lost my windows 10 when i did a recovery, which reverted to windows 8. how can i get my windows 10 back
I lost my windows 10 when i did a recovery, which reverted to windows 8. how can i get my windows 10 back
Windows for home | Windows 10 | Recovery and backup
488 questions
asked
2026-10-04T16:31:35.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 3%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Monique Menoutis
5
Reputation points
answered
2026-10-06T20:27:08.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 19%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVZ%3C/text%3E%3C/svg%3E)
Volume Z
1,770
Reputation points
Volunteer Moderator
2 answers
Unable to find my old device under my account
My first laptop disappeared from my device list after logging to the 2nd laptop using same account. Now all of a sudden first laptop is asking for bitlocker recovery key and I am unable to find it under my device list. Where can I find my first laptop so…
Windows for home | Windows 10 | Recovery and backup
488 questions
asked
2026-10-06T11:12:08.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 1%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYV%3C/text%3E%3C/svg%3E)
YASH VERMA
0
Reputation points
answered
2026-10-06T11:45:15.93+00:00
DaveM121
946.1K
Reputation points
Independent Advisor