I lost my windows 10 when i did a recovery, which reverted to windows 8. how can i get my windows 10 back

Monique Menoutis 0 Reputation points
2026-10-04T16:31:35.6566667+00:00

I lost my windows 10 when i did a recovery, which reverted to windows 8. how can i get my windows 10 back

Windows for home | Windows 10 | Recovery and backup

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  1. DaveM121 937K Reputation points Independent Advisor
    2026-10-05T05:06:18.73+00:00

    Just checking in with you, how are you proceeding with this problem.

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  2. DaveM121 937K Reputation points Independent Advisor
    2026-10-04T17:08:19.27+00:00

    1

    If you previously upgraded to Windows 10, you can perform an in-place upgrade with the Windows 10 ISO using the steps below, however, due to changes made to the licensing rules a while ago by Microsoft, Windows 10 may not automatically activate automatically, you may need to purchase a new Windows 10 licence.

    Please ensure you download the ISO in the same language as you use for the Windows UI, follow the steps, this is then not like re-installing Windows, it is just like an update and your personal files, settings and installed software will not be affected.

    Click this link:

    https://www.microsoft.com/software-download/windows10

    to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), then choose ISO, not USB

    When the ISO file completes downloading

    Disconnect from the Internet

    Disconnect all external devices with the exception of a mouse or keyboard.

    Temporarily disable any 3rd party Anti-virus you may have installed

    Then, in Windows File Explorer, double click the ISO and then run Setup.exe and select the Install option.

    Very Important - ensure you select the option to keep your files and apps.

    2

    For the other problems you are experiencing like WiFi not working, you need to go to the support page for your system to download and install a full set of device drivers they provide for your system model.

    If you have any difficulty locating that support page, click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.

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  3. Monique Menoutis 0 Reputation points
    2026-10-04T16:37:43.3766667+00:00

    i am the one asking the question. how can i answer my question if i am asking an answer?

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