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It won't let me access a document that is mine.

I have been trying to get into a document on microsoft word, and it keeps denying me. Its under the right email it just wont let me, and its kind of urgent. has this happened to anyone before?

Microsoft 365 and Office | Word | For home | Other
asked 2026-11-03T05:01:08.6233333+00:00
Adrianna Alvarez 0 Reputation points
commented 2026-11-08T08:02:29.28+00:00
Kai-H 30,565 Reputation points Microsoft External Staff Moderator
3 answers

Phone Link on my windows 11 pro pc does not receive messages from my Samsung S24 phone. However Win11/Phone Link does successfully SEND messages to my S24

Phone Link on my windows 11 pro pc does not receive messages from my Samsung S24 phone. However Win11/Phone Link does successfully SEND messages to my S24. This is a recent issue as Phone Link had been working fine for exchanging messages with my S24…

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-11-05T20:00:15.4333333+00:00
Bob Alston 126 Reputation points
commented 2026-11-08T08:02:26.92+00:00
Thomas4-N 23,170 Reputation points Microsoft External Staff Moderator
2 answers

Reached daily limit message

I have a work account paid by me as a sole trader, and I've been using copilot online all year and all of a sudden this morning after half a dozen requests I get a message that I used my daily chat limit and to try again later. Then it says to upgrade. …

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-11-05T20:41:36.5366667+00:00
Maria Shaw 0 Reputation points
commented 2026-11-08T08:02:12.05+00:00
Thomas4-N 23,170 Reputation points Microsoft External Staff Moderator
2 answers

Paying for microsoft 365, but can't find the account.

I am paying monthly for microsoft 365 office, but on the 2 email addresses I have, it says I do not have any paid membership. I cannot remember on which account I did the membership years ago. What do I do to cancel it? I have already cancelled it on…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-08T07:23:32.9966667+00:00
Lene Pedersen 0 Reputation points
edited an answer 2026-11-08T08:01:48.75+00:00
DaveM121 946.7K Reputation points Independent Advisor
2 answers

What do I do to fix the error message “you’re connected using a virtual network adapter that we can’t test”

I do not have an option to turn wifi on and off it just disappeared and the get help thing is telling me that i’m using a virtual network adapter that they can’t trust. I don’t know why this happened I was using my computer earlier in the day with no…

Windows for home | Windows 11 | Internet and connectivity
asked 2025-12-15T01:44:05.25+00:00
Henry Hughes 10 Reputation points
commented 2026-11-08T08:00:43.64+00:00
JuliaMarvin 23,995 Reputation points Volunteer Moderator
2 answers

I finished my quests for the super duolingo but i cant redeem it

i dont know why but the same thing happens with the spotify offer is it because of my coupon? idk why please somebody help i need this super duolingo and yes i checked my order history but its not there

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,691 questions
asked 2026-10-28T14:52:19.2333333+00:00
TheRegularGuy 5 Reputation points
edited the question 2026-11-08T07:58:53.8733333+00:00
JuliaMarvin 23,995 Reputation points Volunteer Moderator
1 answer

I CANNOT ACTIVATE MY MICROSOFT 365 SUBSCRIPTION

I CANNOT ACTIVATE MY MICROSOFT 365 PERSONAL SUBSCRIPTION

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-08-02T15:34:37.0166667+00:00
Patricia Weddington 0 Reputation points
edited a comment 2026-11-08T07:57:40.75+00:00
Kai-H 30,565 Reputation points Microsoft External Staff Moderator
1 answer

Copilot Notebook OneDrive File Picker Shows "This item might not exist or is no longer available"

I'm experiencing an issue with OneDrive references in Copilot Notebooks and would like to know if anyone else has seen this. Problem In a Notebook, when I click Add Reference → OneDrive, the file picker opens but does not display any files. Instead, it…

Microsoft Copilot | Other
asked 2026-10-31T16:51:21.1866667+00:00
VTA_88 0 Reputation points
commented 2026-11-08T07:56:53.86+00:00
Kai-H 30,565 Reputation points Microsoft External Staff Moderator
3 answers

Windows Explorer is slow to select files, preview, or navigate on limited account but not admin

For the last couple months, trying to navigate in Windows Explorer with the keyboard has been slow. Each file takes a while to highlight if I press an arrow key. I'm using Windows 10 Pro 64-bit. Also if I try to select a bunch of files at once to move…

Windows for home | Windows 10 | Files, folders, and storage
asked 2026-10-24T04:38:51.27+00:00
Slick RCBD 116 Reputation points
commented 2026-11-08T07:56:37.6266667+00:00
Thomas4-N 23,170 Reputation points Microsoft External Staff Moderator
2 answers

hacker changed everything how to recover my account , recovery form not working it to be frustrated

WhatsApp Image 2026-11-08 at 12.47.06 PM.jpeg

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-08T07:22:23.86+00:00
Mohamed Luqmaan 0 Reputation points
answered 2026-11-08T07:54:38.6533333+00:00
DaveM121 946.7K Reputation points Independent Advisor
2 answers

OneDrive Excel Embed Broken Probably After CDN Update – odsp.react.lib 404 Error

I have two Excel workbooks stored in OneDrive Personal and embedded on my WordPress website using Excel's official Embed feature. Both worked perfectly for years, but over the past few days, they started loading slowly and eventually stopped displaying…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-02T16:28:35.8233333+00:00
Sasa Obradovic 5 Reputation points
commented 2026-11-08T07:46:41.43+00:00
Kai-H 30,565 Reputation points Microsoft External Staff Moderator
2 answers

Communication Services: Unable to Acquire Phone Number — Tenant Eligibility or Configuration Issue

Problem description I am trying to acquire a phone number for my Azure Communication Services (ACS) resource, but the Azure portal shows the message: "Phone Numbers are not available to your Azure tenant." I want to understand why this…

Azure Communication Services
Azure Communication Services

An Azure communication platform for deploying applications across devices and platforms.

1,842 questions
asked 2026-11-06T12:48:01.3933333+00:00
Balasubramani K 0 Reputation points
answered 2026-11-08T07:41:26.48+00:00
kagiyama yutaka 5,740 Reputation points
1 answer

StartMenu.dll null-pointer crash (0xc0000005) when dragging an app out of the Start menu — Windows 11 26H2 26300.9711

Environment Windows 11 26H2, build 26300.9711 (Pro, AMD64, zh-CN), latest cumulative update 26100.9711 installed. Using the built-in Start menu (new "All apps" page). No third-party Start menu software. Symptom Press and drag any app icon in…

Windows for home | Windows 11 | Desktop, Start, and personalization | Start Menu
asked 2026-10-28T16:26:14.32+00:00
寒笺落 85 Reputation points
commented 2026-11-08T07:35:08.2166667+00:00
Kai-H 30,565 Reputation points Microsoft External Staff Moderator
1 answer

Web client ignores settings and loads images and tracking pixels in junk emails

As title says. I have option to use Outlook service proxy to load image, as well as block attachment/images for anyone not in safe sender list. That is the one place I especially don't want images to be loaded automatically, or without proxy. It's been…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-05T04:16:48.95+00:00
Namjies 5 Reputation points
commented 2026-11-08T07:33:32.47+00:00
Kai-H 30,565 Reputation points Microsoft External Staff Moderator
4 answers

Microsoft Photos wont install

I am unable to install Microsoft photos, it suddenly stopped working. Now when I download it from Microsoft Store I am getting an error download.

Windows for home | Other | Apps
asked 2026-03-17T05:46:17.8466667+00:00
Arnel Perez 5 Reputation points
commented 2026-11-08T07:29:53.0233333+00:00
JuliaMarvin 23,995 Reputation points Volunteer Moderator
2 answers

Not receiving some emails on Outlook Client/Outlook online

For about the past two weeks I have been aware that I am not receiving some emails sent to my .live.co.uk account These are from different people but the ones that I know about are all people I regularly correspond with/get mails from. They include…

Outlook | Web | Outlook.com | Email
asked 2026-11-06T18:33:42.3333333+00:00
Tim091 0 Reputation points
commented 2026-11-08T07:28:38.3+00:00
Tim091 0 Reputation points
2 answers

slideshow background

I am trying to set my background picture toa slideshow

Windows for home | Windows 11 | Desktop, Start, and personalization | Themes
asked 2025-12-11T16:38:17.48+00:00
Charles 0 Reputation points
commented 2026-11-08T07:27:24.55+00:00
JuliaMarvin 23,995 Reputation points Volunteer Moderator
1 answer

Wie kann ich mein Abbuchungskonto ändern

Wie kann ich mein Microsoft Abbuchungskonto ändern?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-07-17T08:43:03.04+00:00
Hans-Georg Dr. Lüdecke 0 Reputation points
commented 2026-11-08T07:22:16.2733333+00:00
JuliaMarvin 23,995 Reputation points Volunteer Moderator
1 answer

Copilot M365 chat history does not download correctly

When I try to export my Copilot Chat history, conversations that were created in the former Copilot M365 don't export correctly. Only user queries are exported, but AI responses come out as blank rows - no data. Please advise how to solve the problem.

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-11-08T07:15:28.89+00:00
Lucy Busija 0 Reputation points
answered 2026-11-08T07:16:47.0666667+00:00

AI answer

2 answers

How to acitvite bluetooth in my pc

I can not able to connect my pc bluetooth with my bluetooth neck band. I cann't able to turn on my bluetooth in my pc

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-08T06:39:27.8633333+00:00
Mabinkumar Lingaraj 5 Reputation points
answered 2026-11-08T07:12:50.1+00:00
DaveM121 946.7K Reputation points Independent Advisor