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I lost my phone and MFA app with it and cannot login to azure portal now

Hi All, Can you help as i cannot login to my personal azure subscription after i lost my phone as it is only asking for mfa code.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-08T17:31:58.66+00:00
Arvind Kumar 0 Reputation points
0 answers

Microsoft Advertising Account Suspended – AIV Failed Due to Locked Incorrect Legal Business Name – Appeal Disabled – Support Cannot Correct

I need assistance escalating a Microsoft Advertising account suspension that I can no longer resolve through the normal support or appeal process. Microsoft Advertising account: G1****AT Manager account: K1*****2 Existing Support Request: 7109785750 I…

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2026-10-08T16:28:19.39+00:00
justin sutton 0 Reputation points
edited the question 2026-10-08T17:20:05.6433333+00:00
MS Advertising - Chris 0 Reputation points Microsoft External Staff Moderator
0 answers

Erro PI-ValidationFailed ao tentar realizar pagamento na Microsoft

Estou tentando realizar uma compra/assinar o Game Pass na Microsoft/Xbox, mas recebo constantemente o erro PI-ValidationFailed. Já testei vários cartões de crédito, físicos e virtuais, conferi os dados e o endereço de cobrança e tentei em diferentes…

System Center Service Manager
asked 2026-10-08T16:51:49.3933333+00:00
Darlan Caldeira 0 Reputation points
0 answers

How to restore my account and id after 2FM accidentally logged ofg?

I am extremely concerned that I have had to open a support ticket for what should be a fundamental account recovery and identity verification process within Microsoft Azure. For the past 45 minutes, I have been attempting to recover access to my existing…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-08T16:36:19.8166667+00:00
André Dornelles 0 Reputation points
0 answers

Can Official Brand Kits be used directly in Copilot Chat within the Microsoft 365 Copilot app, or are they only supported when generating content through PowerPoint?

I have created and published an Official Brand Kit and have been assigned the Brand Manager policy. Microsoft documentation explains how to select a Brand Kit in PowerPoint to generate on-brand content with Copilot, but it's unclear whether published…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-10-08T15:47:55.36+00:00
AVM 15 Reputation points
edited the question 2026-10-08T16:28:25.54+00:00
AVM 15 Reputation points
0 answers

Microsoft for Startups verification failed — Preview provides no Program Support or manual review option

I am requesting assistance reaching Microsoft for Startups Program Support for a manual startup-verification review. I applied to Microsoft for Startups for Municipal Centre, a Canadian civic technology startup. My account received the initial $200 Azure…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,899 questions
asked 2026-10-04T18:32:43.04+00:00
Ivan 5 Reputation points
commented 2026-10-08T15:27:08.4066667+00:00
Ivan 5 Reputation points
0 answers

Cuenta de azure deshabilitada

uno de mis usuarios tiene este error al tratar de ingresar a los servicios AZURE: necesito ayuda para volver a habilitarlo....

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-08T15:14:58.8966667+00:00
AlfredoV 5 Reputation points
edited the question 2026-10-08T15:17:11.5833333+00:00
AlfredoV 5 Reputation points
0 answers

lost access of account by converting user as internal user

I created a new azure free account ($200) and while setting the profiles I accidentally converted my only user as internal user and lost all the access it says sign in again and when i sign in can’t see my credits ,subscription or users how can i get my…

Azure Role-based access control
Azure Role-based access control

An Azure service that provides fine-grained access management for Azure resources, enabling you to grant users only the rights they need to perform their jobs.

1,208 questions
asked 2026-10-08T15:01:46.0333333+00:00
Sushant Patil 0 Reputation points
0 answers

Azure Database for PostgreSQL: Creation Failures in East US 2 Region — Capacity Restrictions

Problem description I am unable to create new Azure Database for PostgreSQL flexible servers in the East US 2 region since October 6, 2026. Despite a similar server successfully created on September 28, 2026, and SKU listings indicating availability, all…

Azure Database for PostgreSQL
asked 2026-10-08T13:45:43.62+00:00
Hunter-8548 0 Reputation points
0 answers

Is Active Call Transfer (move a call between devices) planned for the Android/iOS Calling SDKs for Teams users?

The Web Calling SDK supports Active Call Transfer for Teams users: callAgent.feature(Features.ActiveCallTransfer) with getActiveCallDetails() and activeCallTransfer(call, { isTransfer: true, joinCallOptions }), so a Teams user can move a call they're in…

Azure Communication Services
Azure Communication Services

An Azure communication platform for deploying applications across devices and platforms.

1,843 questions
asked 2026-10-07T17:55:33.8833333+00:00
Christian Gan 0 Reputation points
commented 2026-10-08T13:44:29.6566667+00:00
Christian Gan 0 Reputation points
0 answers

Need an ATO (Account Takeover Investigation) Ticket submitted or addressed by an enginneer

All I have been trying to do is get my OneDrive back from someone who hacked it. There has been no response from Microsoft and I have submitted the approval form. I need to be able to connect with someone or takes screenshots so my identity is not hacked…

Microsoft Security | Microsoft Authenticator
asked 2026-10-08T13:42:49.8+00:00
Martin Kennedy Carter 0 Reputation points
0 answers

I was hacked , had an address added to my account, and I can not erase the address???

How can someone open my account, make a fake address, open my e mails and you can not erase the account?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-07T19:13:01.6466667+00:00
Thomas Russell 0 Reputation points
commented 2026-10-08T13:18:12.7633333+00:00
sayead raza 0 Reputation points
0 answers

Account Suspended Upon Registration and Upheld for 3 Months Despite Completed AVS

Hello Microsoft Advertising Support and Community Moderators. We are posting here to urgently request a manual review and escalation for our Microsoft Advertising account, which has remained incorrectly suspended for three months despite successfully…

Microsoft Advertising | Billing and payments | Billing queries
asked 2026-10-08T12:27:27.5333333+00:00
F2fMarket 0 Reputation points
0 answers

Request for manual review: existing Azure subscription used only for code signing

Hello Microsoft/Azure Support, My Microsoft for Startups application is marked as ineligible because I have an existing Azure subscription. The existing subscription was created only for Azure Artifact Signing/electronic code signing of my Android…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,899 questions
asked 2026-10-08T11:39:03.8633333+00:00
Marko Ćuća 0 Reputation points
0 answers

Partner Center account still deactivated after vetting status changed to Authorized - cannot access Hardware Developer Program or open a support request

My Windows Hardware Developer Program enrollment was deactivated on 2 September 2026 while account verification was in progress. Verification has since completed successfully, but account access is still blocked, and I cannot open a support request to…

Microsoft Partner Center | Other
asked 2026-10-04T02:46:57.6366667+00:00
Andrew Baker 0 Reputation points
commented 2026-10-08T11:31:50.13+00:00
Andrew Baker 0 Reputation points
0 answers

How to Report an Issue with Microsoft's Websites?

Microsoft websites have a whole collection of issues, one being there is no formal route to report an issue with most of them (or at least not a clear one). To name a few: Inconsistency Why is learn in dark mode but all the other sites in light…

Community Center | Discuss the Q&A site | Other feedback
asked 2026-10-08T10:03:35.65+00:00
Joe Curry 0 Reputation points
0 answers

Artifact Signing organization representative validation: matching Microsoft account alias still receives "You need permission"

We need help restoring access to an existing Public Trust organization identity-validation request. The signing account is in East US on an active paid Azure subscription. The request is in Action Required and its portal banner says to complete…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,797 questions
asked 2026-10-08T07:51:32.25+00:00
GlobalVillager-2416 0 Reputation points
0 answers

Can pre-generated MAI-Voice-2.1 (public preview) audio be published as static files on a live website?

Hello, I would like to get a written answer on whether audio generated with MAI-Voice-2.1 while it is in public preview may be published on the site(language course in my case), and on one related question about content credentials. How we use Azure AI…

Azure Speech in Foundry Tools
asked 2026-10-07T11:35:31.8433333+00:00
Alexey Mayer 0 Reputation points
edited the question 2026-10-08T07:45:10.4233333+00:00
Alexey Mayer 0 Reputation points
0 answers

Unable to add MPN ID in app registration

I have tried multiple times, hours and days apart to add a MPN ID to one of my apps to get the app verified. I have a valid partner center ID, but every time I get an error message saying "There's a temporary problem with the service. Please try…

Microsoft Partner Center | Other
asked 2026-10-05T16:56:50.1633333+00:00
K 0 Reputation points
commented 2026-10-08T07:43:44.4133333+00:00
Harm 0 Reputation points
0 answers

Is Microsoft Remove Amazone Voucher?

Respected Sir/Ma'am, Will Our Microsoft Point calculated or not? Will We get Amazon Voucher? Please Clarify that Microsoft removed this voucher for indian users so they stop using your web browser Thanks Kalpavriksha Books' Team

System Center Service Manager
asked 2026-10-08T07:02:19.3066667+00:00
Kalpavriksha Books 0 Reputation points