Confirming business identity to meet advertising transparency and compliance standards
Suspended for advertiser identity, appeal upheld, Support says final. How do I get a policy re-review?
My Microsoft Advertising manager account (K12****PMH, sub G12****CQ) was suspended on 2026-08-10 for misrepresentation of advertiser identity, with no specific URL given. The appeal was upheld on 2026-08-18. On 2026-11-04, live chat Support told me the…
Microsoft Advertising | Advertiser identity verification | Verify as a business
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Bing’s old direct PIN-entry link now redirects to the main dashboard---can't verify even with PIN
Bing’s old direct PIN-entry link now redirects to the main dashboard, so there is now no place to enter the PIN once we get one. We have a PIN and still cannot verify business b/c the page with the PIN entry field is now redirected to main dashboard. …
Microsoft Advertising | Advertiser identity verification | Verify as a business
Confirming business identity to meet advertising transparency and compliance standards
Is using a registered DBA okay to pass the advertiser identity verification
Hi, I am new and trying to setup my microsoft bing ads account. Im in real estate and signed up the account with the name, The Frano Group. I have an LLC registered with the state of florida that is called, Peter Frano Real Estate LLC and I would be…
Microsoft Advertising | Advertiser identity verification | Verify as a business
Confirming business identity to meet advertising transparency and compliance standards
Bing Places listing manually verified but reverted to “Verification required”
Hello, I need help with a Bing Places listing that appears to be stuck in an incorrect verification state. Our business listing was manually verified by Bing Places Support, and we received written confirmation that the listing had been successfully…
Microsoft Advertising | Advertiser identity verification | Verify as a business
Confirming business identity to meet advertising transparency and compliance standards
Bing places locks out enterprise email
Issue Type: Sign-in / Authentication Problem Product: Bing Places for Business Business Name: Sky******************* Email Address: n*****@sk****************nce.com Description of Issue: I am unable to sign in to Bing Places for Business using my…
Microsoft Advertising | Advertiser identity verification | Verify as a business
Confirming business identity to meet advertising transparency and compliance standards
Microsoft Advertising Account Suspended – AIV Failed Due to Locked Incorrect Legal Business Name – Appeal Disabled – Support Cannot Correct
I need assistance escalating a Microsoft Advertising account suspension that I can no longer resolve through the normal support or appeal process. Microsoft Advertising account: G1****AT Manager account: K1*****2 Existing Support Request: 7109785750 I…
Microsoft Advertising | Advertiser identity verification | Verify as a business
Confirming business identity to meet advertising transparency and compliance standards
Two verified business listings stuck in Pending
Hello, We manage Bing Places listings for several small businesses in Germany. Two fully verified listings have been stuck in "Pending Publication" status well past the stated 7-12 day window: Briese Reinigung & Service (Berlin) Dream…
Microsoft Advertising | Advertiser identity verification | Verify as a business
Confirming business identity to meet advertising transparency and compliance standards
Microsoft Advertising account suspended – Individual verification blocked by incorrect Legal Business Name
My Microsoft Advertising account was suspended shortly after I created it and added prepaid funds. I am an individual advertiser in Hong Kong operating an unregistered brand. During Advertiser Identity Verification, I correctly selected…
Microsoft Advertising | Advertiser identity verification | Verify as a business
Confirming business identity to meet advertising transparency and compliance standards
Manager account closed after AIV failure - two contradictory support determinations on the same day, decision date withheld
I am requesting a human review of a manager account closure. Two Microsoft Advertising support representatives gave me directly contradictory determinations about the same account on the same day, and support has declined to provide the decision date…
Microsoft Advertising | Advertiser identity verification | Verify as a business
Confirming business identity to meet advertising transparency and compliance standards
Onboarding and Support Issues in Microsoft Advertising — Feedback and Suggested Fixes
As a (still early-stage) user of Microsoft Advertising, I need to flag several problems I ran into, both during the onboarding flow and while trying to resolve issues, and suggest fixes for them. When trying to create an account on Microsoft Advertising,…
Microsoft Advertising | Advertiser identity verification | Verify as a business
Confirming business identity to meet advertising transparency and compliance standards
HELP!! Microsoft Advertising Account Suspended After Verification-Reinstated then resuspended again!
I am seeking assistance with a Microsoft Advertising account that appears to be caught in a suspension and appeal loop. The account belongs to a legitimate small business operating as a sole proprietorship under a registered DBA/FBN. The business owner…
Microsoft Advertising | Advertiser identity verification | Verify as a business
Confirming business identity to meet advertising transparency and compliance standards
Verification in progress
My Bing Places listing for The Joy Triplett Team is stuck on “Verification in progress.” When I click Verify Now, Phone, SMS/Text and Mail are available, but the Request PIN button remains disabled/gray regardless of which option I select. Please reset…
Microsoft Advertising | Advertiser identity verification | Verify as a business
Confirming business identity to meet advertising transparency and compliance standards
Bing Places listing stuck in "Pending publish" for 3+ weeks, no response from placesfeedback
Hello, My business listing has been stuck in "Pending publish" status for over 3 weeks, well past the stated 7-12 day ETA. The listing is fully verified and synced with Google Business Profile. I contacted [email protected] on August…
Microsoft Advertising | Advertiser identity verification | Verify as a business
Confirming business identity to meet advertising transparency and compliance standards
Unable to request verification PIN – listing published but verification blocked
Hello Bing Places Support, I need your help with my Bing Places business listing. I have already received an email stating that my business is live on Bing. In the Bing Places dashboard, I also see the message: "Your business listing has been…
Microsoft Advertising | Advertiser identity verification | Verify as a business
Confirming business identity to meet advertising transparency and compliance standards
Business verification pending. Never received a postcard, what now?
Hello! I tried to list my business on Bing. I don't even remember how long ago I started the process! I don't think I ever got the postcard. We have had a lot of issued with mail delivery in our building, and I'm not sure it allowed me to put a box…
Microsoft Advertising | Advertiser identity verification | Verify as a business
Confirming business identity to meet advertising transparency and compliance standards
Kan de vermelding van Bing Places niet verifiëren vanwege foutief adres
Mijn bedrijf is automatisch geïmporteerd in Bing Places. Ik krijg de melding dat het fysieke adres onvolledig is, maar ik kan het adres niet aanpassen omdat verificatie verplicht is. De beschikbare verificatiemethoden werken niet. Kan mijn…
Microsoft Advertising | Advertiser identity verification | Verify as a business
Confirming business identity to meet advertising transparency and compliance standards
New account blocked before I could even use it ?
So I recently tried to sign up for a Bing and Ads account because I was hoping to use it to run some ads to get more business, yet my account immediately got suspended and blocked. The email even said for "egregious violations" which seems…
Microsoft Advertising | Advertiser identity verification | Verify as a business
Confirming business identity to meet advertising transparency and compliance standards
New account suspended within about a day of a Google Ads import, before any ad ran. Would appreciate a human review.
Hello, I recently created my first Microsoft Advertising account and could use some help understanding what happened. I set it up in late June 2026 using the Import from Google Ads option. I signed in with Google, imported my existing campaigns, set the…
Microsoft Advertising | Advertiser identity verification | Verify as a business
Confirming business identity to meet advertising transparency and compliance standards
how to prove domain ownership with AWS DNS TXT for Microsoft advertising?
We are asked to provide proof of advertiser identification with a document like an invoice for our domain purchase, but through AWS, we have DNS TXT ownership confirmation. How are we supposed to fulfill the required element here to proceed?
Microsoft Advertising | Advertiser identity verification | Verify as a business
Confirming business identity to meet advertising transparency and compliance standards
Account suspended on Merchant Centre
Within a few days of setting up a new shopping website, my domain was blocked in Merchant Centre without reason given other than some fraud allegation . I need to verify myself in order to launch an appeal but I stupidly set up the account with the…
Microsoft Advertising | Advertiser identity verification | Verify as a business
Confirming business identity to meet advertising transparency and compliance standards