A tool for managing user identities, credentials, and access across on-premises and cloud environments
Where to contact or get help from Microsoft
My Microsoft account has been hacked and the attacker has changed the Email, so I have no way of getting back in and when I try to submit the recovery form it tells me, that my email doesn't exist. I have replied to an email, which I got typing with a…
Microsoft Security | Microsoft Identity Manager
AI answer
Microsoft Forms is not sending notifications
Disregard- it was an IT issue with my company that I was not aware of. I have 2 separate forms that are not sending notifications to my team when responses are submitted. Is this a widespread issue at this time?
Microsoft 365 and Office | Microsoft Forms | Other
A web-based tool in Microsoft 365 that enables users to quickly create surveys, quizzes, polls, and feedback forms.
where is the option to download official patch: Microsoft Easy Fix 51044
Where is the option to download official patch: Microsoft Easy Fix 51044
Windows for home | Previous Windows versions | Windows update
AI answer
Why did my coupon dissappear?
I had a 200-point coupon that was valid until November 1, but I checked today to redeem my points and found out my coupon is gone. I checked mt order history and no, I didn't use it.
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Authenticator app
My authenticator app is not setting a pop notification to verify . I had deleted the app , now I have reinstalled it it no longer works
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Locked out of my Microsoft account due to missing 2FA method
I am completely locked out of my Microsoft account and urgently need help. My two‑factor authentication method was tied to a device/contact method I no longer have access to. Every time I try to sign in, the system forces me to send a verification code…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
Model Restrictions
where can I see for foundry model provided by azure, the details on data retention, training, sharing etc
Azure OpenAI in Foundry Models
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
I am trying to locate my legacy MCID
Hello, I am trying to locate my legacy MCID (Microsoft Certification ID) and merge my historical records into my current Microsoft Learn profile. I successfully earned my MCSE certification in the year 2000. I have the physical certificate in my…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
AI answer
Windows 10 Activation
I had a PSU failure take out my motherboard on my prebuilt CyberPower PC. I've since replaced it and Windows is requesting I activate Windows 10. I tried to use the "I've recently changed hardware." However it doesn't work and paying full price…
Windows for home | Windows 10 | Licensing and activation
where do I find my training modules
I chose #MS365, #sharepoint, #teams, in Microsoft Learn. Where do I go now to find the training modules and complete the training?
Community Center | Not monitored
Tag not monitored by Microsoft.
Can I please communicate with a live person either via phone or chat?
My 2021 Home & Office Word program has frozen. I've been working with your AI for 3.5 hours trying to resolve this. PLEASE help me resolve this.
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
AVD host pools getting sxs 1.0.2607.31750 this morning
AVD host pools getting sxs 1.0.2607.31750 this morning and is causing major performance issues for users. Everything lagging terribly. Digging in, i can see that there are now 2 versions of sxs installed, 1.0.2605.19825 and 1.0.2607.31750. Insights shows…
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
AI answer
Couple of functions not executing after upgrade
after upgrading from inprocess to Isolated couple of functions not executing throwing error Failed indexing and will be disabled
Azure Functions
An Azure service that provides an event-driven serverless compute platform.
Windows Spotlight no longer working
Running on desktop PC: - Windows Insider Preview 64-bit, professional Edition, Build 26300.9550, Processor AMD Ryzen 5 9600X, Ram 32Gb my associated windows security system is BitDefender Premium Security (Individual Plan) New PC build, system running…
Windows Insider program | Apps on Insider preview
AI answer
How to get FIDO key working within an Azure Virtual Desktop sessionhost?
I have an Azure Virtual Desktop environment with personal assigned VMs, running Windows 11 25H2. The hostpool is configured with an RDP policy to redirect WebAuthn requests to the local device and map any USB devices that are not yet mapped by another…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Chat with live agent
Chat with live agent on billing issue on getting access to invoice
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Decades‑Old File Explorer Bug: Folder View Settings Still Reset Automatically
I have been using Microsoft operating systems for more than 30 years — from MS‑DOS to every version of Windows since 1995. After three decades, File Explorer still cannot reliably remember custom column settings in Details View. This is not a minor UI…
Windows for home | Previous Windows versions | Files, folders, and storage
New Azure AI Foundry Search Service DNS issues with Network Isolation and Private Endpoints.
We have been using Azure AI foundry for a couple years now and have not had any issues with connectivity to our resources like search service that are setup to use private endpoint. Now that we are trying to create an agent in the new foundry…
Foundry Agent Service
A fully managed platform in Microsoft Foundry for hosting, scaling, and securing AI agents built with any supported framework or model
AI answer
Artifact Signing public identity validation failed - no reason given
Our Artifact Signing public identity validation failed and the notification email does not state a reason. Identity Validation ID: 6eec3b92-d971-4d65-8851-a885a6097ad6 Country: Portugal We suspect the organization name was outdated (the company has since…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
AI answer
Can't delete azure object
Trying to remove an old resource group from azure but it has a lock on it. If I try to delete the lock i get: Lock Deletion Failure. The lock named xxxx was unable to be deleted for the following reasons: %s. The the log also has: The Resource…
Azure Storage
Globally unique resources that provide access to data management services and serve as the parent namespace for the services.
AI answer