1,890,936 questions

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cant' open my email

When I press the email icon it just open a blank page without any content.

Outlook | Web | Outlook.com | Email
asked 2026-11-10T19:58:05.5933333+00:00
Ricardo Longueira 0 Reputation points
answered 2026-11-10T20:40:02.1633333+00:00
John Jefferson Doyon 90,730 Reputation points Independent Advisor
1 answer

Account hacked and stolen

About two weeks ago, my Microsoft account (including my Game Pass subscription) was stolen. After spending two hours figuring out how to reach a human representative, I waited several days only to be told that the personal information I provided was…

Windows for home | Windows 11 | Gaming
asked 2026-11-10T19:57:46.8366667+00:00
Vittorio D'Alterio 0 Reputation points
answered 2026-11-10T20:08:59.9966667+00:00
CrazyKats 20,305 Reputation points Volunteer Moderator
2 answers

I lost my trash folder in outlook

I can't get my trash folder back in outlook. It's in every other email folder

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-10T19:57:03.63+00:00
judy zuckert 0 Reputation points
answered 2026-11-11T06:54:56.28+00:00
Hendrix-V 20,825 Reputation points Microsoft External Staff Moderator
2 answers

Double, erratic cursor

Why does my mouse have two cursors on the screen, that move erratically? Everytime I go to any site, a second cursor pops up, and I am unable to control either cursor.

Windows for home | Other | Search, touch, and mouse
asked 2026-11-10T19:49:51.6033333+00:00
Brenda Stokes 0 Reputation points
answered 2026-11-11T06:46:32.95+00:00
Hendrix-V 20,825 Reputation points Microsoft External Staff Moderator
2 answers

microsoft security intelligence and defender

is it normal to get "Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.463.210.0) - Current Channel (Broad) for several consecutive days" that always says successfully installed?

Windows for home | Windows 11 | Windows update
asked 2026-11-10T19:44:45.5566667+00:00
jan mueller 0 Reputation points
answered 2026-11-10T20:12:05.95+00:00
CrazyKats 20,305 Reputation points Volunteer Moderator
1 answer

Unable to send Internet traffic through Point to Site VPN on vpn gateway

We have a VPN Gateway hub in our US Gov tenant. There are six connected Site to Site VPN tunnels established. We created a Point to Site connection as well. The P2S client can reach our Azure resources as well as those across these VPNs ok. But despite…

Azure Virtual Network
Azure Virtual Network

An Azure networking service that is used to provision private networks and optionally to connect to on-premises datacenters.

3,188 questions
asked 2026-11-10T19:42:07.28+00:00
Neal Zimmerman 0 Reputation points
answered 2026-11-10T19:43:44.8266667+00:00

AI answer

1 answer

OneNote for Mac desktop and iPad Layout & Syncing Issues

Hello, I have been an avid OneNote user for the past 8 years but recently in 2026 I've been discovering numerous OneNote syncing issues b/w mac desktop app and iPad, as well as changing (not for the better) layout issues on both platforms. The…

Microsoft 365 and Office | OneNote | For education | MacOS
asked 2026-11-10T19:38:54.4266667+00:00
KG 0 Reputation points
answered 2026-11-10T19:53:00.52+00:00
Ryan-N 16,945 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Authenicator

Unable to get the new I phone 18 to work with the Authenticator app

Microsoft Security | Microsoft Authenticator
asked 2026-11-10T19:35:35.54+00:00
Brock, Michael 0 Reputation points
answered 2026-11-10T19:35:52.3333333+00:00

AI answer

2 answers

Microsoft Authenticator app on iphone

i changed iphone and now dont have access to authentificator account. when i try to login it says confirm identity using the app but i cant ever login, i know the password but there arent any other login methods. i dont know the it administrator that i…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-10T19:33:15.4333333+00:00
boaideia web 0 Reputation points
answered 2026-11-10T20:06:34.57+00:00
Kai-L 21,185 Reputation points Microsoft External Staff Moderator
1 answer

cannot access my Microsoft 365 Premium subscription; I can only log in to basic

MY ******@gmail.com--is linked to Microsoft Basic AND Microsoft 365 premium. I am paying for both subscriptions. I cannot access my premium subscription. If i am unable to access premium, I should be refunded what I paid. Microsoft…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-10T19:32:18.7766667+00:00
James Eisenberg 0 Reputation points
answered 2026-11-10T19:33:07.2733333+00:00

AI answer

2 answers

All my emails

All my emails are going to Trash or Junk how do i fix

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-10T19:30:05.0733333+00:00
JoAnn Sandberg 0 Reputation points
answered 2026-11-10T20:14:34.52+00:00
paulr0511 49,755 Reputation points Independent Advisor
0 answers

Supported Entra-only bootstrap for a locked BYPASSRLS role on Azure PostgreSQL 16

On a disposable, private Azure Database for PostgreSQL Flexible Server 16 with Microsoft Entra-only authentication, the sole VM managed identity is the authenticated database owner and has CREATEROLE. CREATE ROLE for a NOINHERIT NOLOGIN BYPASSRLS role…

Azure Database for PostgreSQL
asked 2026-11-10T19:27:56.11+00:00
Faheem hoosen 0 Reputation points
1 answer

Deleted Web App names still reserved in my subscription — how can the soft-deleted site records be released before the 30-day retention?

In subscription "Azure subscription 1" (bd0447c0-cfba-4b68-adb9-5807612accba), resource group rg-hunt-proof (West US 3), two Web Apps were deleted on 2026-11-10: ninesapp-app-service (deletedSiteId 1438212, deleted 2026-11-10T17:46:44Z) and…

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

10,148 questions
asked 2026-11-10T19:26:37.1733333+00:00
Anthony Maestas 0 Reputation points
answered 2026-11-10T19:27:54.7466667+00:00

AI answer

1 answer

Azure Database for PostgreSQL: SkuNotAvailable Error in East US 2 When Scaling to Burstable Servers

Problem description I am trying to scale my Azure Database for PostgreSQL flexible server in East US 2 from a General Purpose tier (Standard_D2ds_v5) to a Burstable tier (Standard_B1ms). However, all attempts to use Burstable sizes result in a…

Azure Database for PostgreSQL
asked 2026-11-10T19:25:54.6566667+00:00
TomislavMarkovski-3799 0 Reputation points
edited an answer 2026-11-10T19:34:03.83+00:00
TP 165.4K Reputation points Volunteer Moderator
3 answers

How to reset the log in from a laptop I have already sold so the buyer can use the laptop?

I just sold a laptop that has Microsoft S on it. But the buyer can't use it because the log in is still under my account. However, that laptop doesn't show in my devices in my account, so I can't remove it that way. My current log in on my desktop now…

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-11-10T19:19:00.1833333+00:00
Sandra B 0 Reputation points
answered 2026-11-10T19:54:46.9433333+00:00
EmilyS726 279.6K Reputation points Independent Advisor
2 answers

Outlook syncing with iPhone

Unable to sync emails in Outlook for iPhone 16 with laptop Outlook. iPhone 16 Outlook does not organize emails properly, and has everything in the inbox

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-11-10T19:13:26.5333333+00:00
Cindy Johnson 0 Reputation points
answered 2026-11-11T06:41:01.3833333+00:00
Hendrix-V 20,825 Reputation points Microsoft External Staff Moderator
1 answer

Need to cancel a subscription asap

I can't reach a human, only AI. Need to cancel my subscription which I'm not sure how I ended up with an invoice for $300 Provide a phone number where there will be a human answering and not AI Thank you

Microsoft 365 and Office | Other
asked 2026-11-10T19:11:38.1566667+00:00
Lisa Chen 0 Reputation points
commented 2026-11-10T20:49:10.6933333+00:00
Stefan Blom 357.4K Reputation points MVP Volunteer Moderator
1 answer

Cod erro : 0x904 carimbo de data/hora (UTC) 11/10/2026 05:32:46 PM

Ao entrar no Programa de conexão de area de trabalho Remota apresenta o erro : Cod erro : 0x904 carimbo de data/hora (UTC) 11/10/2026 05:32:46 PM e não consigo acessar o windows server 2016 Preciso de ajuda. Att. Edson Menezes

Windows for business | Windows Server | Networking | Other
asked 2026-11-10T19:09:31.1+00:00
Mario Zupo 0 Reputation points
answered 2026-11-10T19:59:45.93+00:00
MUCYO Emmanuel 240 Reputation points Independent Advisor
0 answers

Bot Service Channels: Data showing 'Error retrieving bot data' — Portal-side retrieval issue

Problem description I am experiencing an issue where the Azure Portal's Bot Service 'Channels' blade displays 'Error retrieving bot data' for multiple bots. The bots continue to operate normally, but I cannot view or configure their channel settings, and…

Azure AI Bot Service
Azure AI Bot Service

An Azure service that provides an integrated environment for bot development.

1,158 questions
asked 2026-11-10T19:07:24.8+00:00
Pete-8982 0 Reputation points
commented 2026-11-10T20:49:30.2533333+00:00
SAI JAGADEESH KUDIPUDI 3,650 Reputation points Microsoft External Staff Moderator
1 answer

Logged out and dont know password

I recently got logged out of my other account and now I dont remember the password. All the steps require being logged into the account like send a code to the email but I do not have access to the account. Is there a way to get the password changed…

Windows for home | Other | Recovery and backup
asked 2026-11-10T19:07:19.9+00:00
Anonymous 201 0 Reputation points
answered 2026-11-10T19:59:29.0933333+00:00
Onyx Is here 5,615 Reputation points Independent Advisor