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2 answers One of the answers was accepted by the question author.

Word transcriptions stopped working

I have used the transcribe option in Word but today when I click "upload file" it doesn't do anything. At the bottom is says I only used 8/300 minutes. Need help.

Microsoft 365 and Office | Word | For business | Windows
asked 2026-11-10T17:18:38.04+00:00
Kevin Corcoran 20 Reputation points
accepted 2026-11-11T14:40:56.84+00:00
Kevin Corcoran 20 Reputation points
2 answers

my Authenticator app got uninstalled from phone now everywhere asking code even i install new app it is asking security code i want to install teams and outlook in new phone but still everywhere asking old app code

my Authenticator app got uninstalled from phone now everywhere asking code even i install new app it is asking security code i want to install teams and outlook in new phone but still everywhere asking old app code, Even in laptop click on security info…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-11-11T13:27:23.9033333+00:00
Snehal Kulkarni 0 Reputation points
edited an answer 2026-11-11T14:40:44.6333333+00:00
Liora 3,610 Reputation points Independent Advisor
2 answers

Outlook Classic Issue with Barracuda

We have noticed a recent issue with Outlook Classic and Barracuda Archive addin. The issue that was happening was when you were using the Barracuda Archive addin, it would search for the archived email but fail to open it. This was happening on Outlook…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-10T13:35:00.4466667+00:00
Andrew Sweebe 0 Reputation points
commented 2026-11-11T14:40:13.19+00:00
Ana Le 2,965 Reputation points Independent Advisor
2 answers

I open computer and message "Your Windows license will expire soon" - license renewed

Tag I open computer and message "Your Windows license will expire soon" - license renewed I renewed Microsoft 365 on Nov. 3 2926. Got email from Microsoft with "Your subscription to Microsoft ... has been renewed" "Renewal…

Windows for home | Windows 10 | Licensing and activation
asked 2026-11-11T14:04:39.8633333+00:00
Kurt Schlichting 0 Reputation points
answered 2026-11-11T14:39:48.8633333+00:00
DaveM121 947.5K Reputation points Independent Advisor
2 answers

Communities

After the end of December 2026 which subscription still has the Communities function? I need this to continue the work of our action group.

Microsoft Teams | Microsoft Teams Free | Communities
asked 2026-11-06T03:05:32.4366667+00:00
Karen Kerslake 0 Reputation points
commented 2026-11-11T14:39:10.0133333+00:00
Karen Kerslake 0 Reputation points
2 answers

Reinstalling Office 2016 after computer crash

With help from Copilot... "I purchased Office Professional Plus 2016 through my employer about 10 years ago, paid for it personally, and still have the original product key. My computer crashed and I no longer have the installer. I'd like to know…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-08T22:03:16.6166667+00:00
Bruce Mol 0 Reputation points
commented 2026-11-11T14:37:36.9133333+00:00
Bruce Mol 0 Reputation points
2 answers

Microsoft 365 activation

I have an active Microsoft 365 subscription. I am using a MacBook Air 2017 running macOS Monterey 12.7.6. The latest Microsoft 365 installer requires a newer version of macOS, so I installed Office 16.89.1, which installs successfully. When I sign into…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-11-11T14:00:10.9133333+00:00
tim gunn 0 Reputation points
answered 2026-11-11T14:36:37.4133333+00:00
DaveM121 947.5K Reputation points Independent Advisor
2 answers

Surface Pro 9 Tablet - will not start at all

I have surface 9 pro tablet. During good day time, it was working fine and could be used. But, after some time, the screen went blank. The LCD is showing blue/grey glow. but, no logo, no picture etc. Tried all the force start up tips on Microsoft…

Surface | Surface Pro | Performance and maintenance
asked 2026-11-11T05:33:29.9933333+00:00
B Patel 0 Reputation points
answered 2026-11-11T14:35:19.3133333+00:00
Vikki-T 13,945 Reputation points Microsoft External Staff Moderator
1 answer

Need to cancel the Azure service I am being charged for but can't log into my account

I have a monthly bill for an Azure service I no longer use but can't remove because I am locked out of my account. It is a personal Azure account, but I have lost my corresponding (6 digit) authenticator account which was not backed up and can't be…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-11-11T14:32:05.3133333+00:00
Kia Manouchehri 0 Reputation points
answered 2026-11-11T14:32:59.51+00:00

AI answer

2 answers

Please fix Issue with multiday time off in MS bookings

https://techcommunity.microsoft.com/discussions/microsoft-365/multi-day-all-day-event-in-bookings-calendar-does-not-block-staff-availability-s/4532669 This is a common issue. Any plans on fixing it??? Original question in the community Multi-day all-day…

Outlook | Web | Outlook on the web for business | Email
asked 2026-11-11T13:03:45.3433333+00:00
Thomas Falck 0 Reputation points
answered 2026-11-11T14:32:06.8866667+00:00
Demi Nguyen 3,045 Reputation points Independent Advisor
2 answers

when moving junk mail to inbox it disappears

When I am trying to move junk mail to inbox the email disappears

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-11T07:02:39.4833333+00:00
Colleen Lewis 0 Reputation points
answered 2026-11-11T14:32:01.4933333+00:00
Vikki-T 13,945 Reputation points Microsoft External Staff Moderator
3 answers

How can I fix performance issues when running heavy games on Windows 10/11?

I’ve been noticing some lag and frame drops while running basketball simulation games on my Windows 10 laptop. I’ve already updated my GPU drivers and cleared temporary files, but the issue still persists. Are there specific Windows settings (like…

Windows for home | Windows 10 | Apps
asked 2025-08-19T10:21:25.4233333+00:00
Ryan Ali 10 Reputation points
answered 2026-11-11T14:30:54.4166667+00:00
Neelansh Kashyap 0 Reputation points
1 answer

Deleted Email Notification popup and sound

When I delete an email from my main folder, a notification pop up and sound activates as if I received a new email.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-11T14:03:32.3766667+00:00
Lamboy-Caraballo, Rocio 0 Reputation points
edited an answer 2026-11-11T14:29:23.0133333+00:00
Darren Bruce 2,530 Reputation points Independent Advisor
1 answer

My account got hacked.

The hacker changed my password, backupmail, made a two factor authentiification and I've tried microsoft's method to possibly get your account back but it didn't work. I am still in control of the GMAIL that I used as identification for my Microsoft…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-11T09:18:46.0266667+00:00
Rafael Bakkes 0 Reputation points
answered 2026-11-11T14:28:50.0933333+00:00
Vikki-T 13,945 Reputation points Microsoft External Staff Moderator
2 answers

WHY WHY WHY is OUTLOOK CHANGING ALL MY FONTS when SENDING NOW, TOO!!!! GRRRRRR I hate APTOS

WHY WHY WHY is OUTLOOK CHANGING ALL MY FONTS when receiving emails???? WHAT CAN I DO????  NOW, it has started to SEND all my emails in APTOS 12pt!! GRRR!!!!!! It is creating line spaces between every line, making emails 10 times LONGER, AND changing the…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-04T23:12:31.7166667+00:00
Jane Dahl 0 Reputation points
commented 2026-11-11T14:28:47.13+00:00
Jane Dahl 0 Reputation points
2 answers

NEED TO RUN TROUBLESHOOTER FOR WINDOWS 10 SO THAT I CAN UPGRADE TO WINDOWS 11

That is actually the most revealing result yet. If Windows shows update policies are active, but when you open Group Policy Editor everything says "Not Configured", then the policies are probably not coming from Local Group Policy anymore. They…

Windows for home | Windows 10 | Windows update
asked 2026-11-11T14:16:57.0566667+00:00
Ron Oliver 0 Reputation points
answered 2026-11-11T14:28:39.5+00:00
Ramesh 183.6K Reputation points Volunteer Moderator
2 answers

Microsoft 365 Business tenant lockout — no accessible Global Administrator and self-service password reset is not configured

Hi All, A friend setup my email address for me and we cannot find the admin logins and I am trying to provide access to Claude. Does anyone know how I can find the admin email to the account?! We have exhausted all options, we have DNS access so can…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-11T13:48:05.05+00:00
Tara Heppell 0 Reputation points
answered 2026-11-11T14:27:56.7833333+00:00
Julie Huynh 4,350 Reputation points Independent Advisor
1 answer

DOCUMENT TO HANDBRAKE TO CONVERT

How do I upload a DOCUMENT TO HANDBRAKE TO CONVERT

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-11T05:26:16.8433333+00:00
Jonathan Bricklin 0 Reputation points
answered 2026-11-11T14:27:41.25+00:00
Lychee-Ng 30,565 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

I WANT TO DELETE BUNNIE EXE

I WANT TO DELETE BUNNIE EXE IT HAS TAKEN OVER MY LAPTOP WHEN EVER I OPEN MY LAPTOP IT SAYS MULTIPLE TIMES THIS APP WANTS TO MAKE CHANGES IN UR DEVICE PLS FIX THIS

Windows for home | Windows 11 | Security and privacy
asked 2026-11-11T14:16:52.13+00:00
User 1 0 Reputation points
accepted 2026-11-11T14:25:19.9033333+00:00
User 1 0 Reputation points
2 answers

Request for Assistance – BitLocker Recovery Key for My Device

Dear Microsoft Support TeamI am writing to request your assistance regarding a BitLocker recovery issue with my laptop. Recently, my device unexpectedly entered BitLocker Recovery Mode and prompted me to enter a 48-digit BitLocker Recovery Key to unlock…

Windows for home | Windows 10 | Recovery and backup
asked 2026-11-11T06:36:28.5833333+00:00
SNEHA JISSY 0 Reputation points
edited the question 2026-11-11T14:20:21.5966667+00:00
Vikki-T 13,945 Reputation points Microsoft External Staff Moderator