2,831 questions with Microsoft 365 and Office | Install, redeem, activate | For home | MacOS tags

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how to transfer MS 365 to new email account

I had to open a new email account and need to transfer my MS 365 to the new account. How do I do that? I also need to verify my new account but am having trouble accomplishing it. Your help is appreciated. Steve

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-04T22:26:47.15+00:00
barfinkl6 0 Reputation points
answered 2026-10-04T23:07:49.3533333+00:00
EmilyS726 270.5K Reputation points Independent Advisor
0 answers

Word for Mac sign-in error 4ut0z, code 105—active Microsoft 365 subscription purchased through Apple

I cannot activate Word on my Mac despite having an active personal Microsoft 365 subscription purchased through Apple. Apple shows it renews May 17, 2027, and the subscription appears in my Microsoft account. Word works on my desktop at work, and I can…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-04T21:48:48.7133333+00:00
Abby Jones 0 Reputation points
0 answers

office 2024 for mac installation fails to recognise my microsoft account

I have migrated Office365 from a work laptop to a personal laptop and uninstalled office 365 and then installed Office for mac 2024. I have used the remove license tool to uninstall Office365 but now when i launch Office2024 for Mac the sign in refuses…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-04T21:12:51.8533333+00:00
RomanT 0 Reputation points
edited the question 2026-10-04T21:15:36.6966667+00:00
RomanT 0 Reputation points
3 answers One of the answers was accepted by the question author.

Office 2016 for the Mac

I understand that this version is no longer supported. However, my Mac was recently repaired and all non-Apple applications were deleted. I own this application and have the original product key. I also have the installer on my Mac. I must find a way to…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-03T00:02:14.9866667+00:00
Dr Giora Hadar 20 Reputation points
answered 2026-10-04T09:58:17.8966667+00:00
Stefan Blom 353.7K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Licence update

I recently bought Office Home 2024 and have it downloaded. When I try and create a document in Word, it says: "Activate Microsoft 365 to Create and Edit. Your Office 2019 licence is not supported with this version of the application." This is a…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-04T09:06:36.19+00:00
Charles Griffin 0 Reputation points
commented 2026-10-04T09:56:27.34+00:00
Charles Griffin 0 Reputation points
1 answer

cannot open 2021 Office installed with old email address, MacBookPro, 2023

cannot open 2021 Office installed with old email address, MacBookPro, 2023

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-03T00:57:28.33+00:00
frje Echeverria 20 Reputation points
commented 2026-10-03T01:30:09.8366667+00:00
EmilyS726 270.5K Reputation points Independent Advisor
2 answers

Microsoft Office Home 2024 won't install on my Mac Air

I purchased Home Office 2024 on Microsoft site today (Oct 2, 2024). I cannot install it on my Mac Air, and I have tried all the steps outlined including all deleting existing versions and installer. It just keeps installing Office Home and Student 2021.…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-02T15:55:12.94+00:00
Cindy Miller 0 Reputation points
answered 2026-10-02T16:29:22.3833333+00:00
DaveM121 936.6K Reputation points Independent Advisor
1 answer

activate my office home and student 2019 version that i licensed to a new macbook i bought after reinstall from PC

i want to activate my office home and student 2019 version that i licensed to a new macbook i bought . However even though my license is shown in the subscription page , microsoft still says it cant find my activation key and not able to activate my word…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-02T12:43:28.6+00:00
Chandrasekaran J 0 Reputation points
answered 2026-10-02T13:25:31.5266667+00:00
DaveM121 (2) 16,640 Reputation points Volunteer Moderator
2 answers

Repeatedly asked for 365 activation, and then activation does not work and goes round in multiple circles

Repeatedly asked for 365 activation, and then activation does not work and goes round in multiple circles

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-02T10:31:42.2733333+00:00
Mick D 0 Reputation points
commented 2026-10-02T13:04:05.6766667+00:00
DaveM121 936.6K Reputation points Independent Advisor
1 answer

How to fix the issue I described below

I installed the new 365 microsoft family subscription to my mac laptop. Everything went okay until I go to set up the annual recurring billing to receive the 3-month for free. I clicked the redeem now, pay later and The error message below popped up. …

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-01T21:32:39.59+00:00
Nhon Tran 0 Reputation points
edited the question 2026-10-02T03:20:50.2366667+00:00
Xavier-D 13,745 Reputation points Microsoft External Staff Moderator
1 answer

What happens to the one time Office purchase if I buy a new computer?

I only need Excel and Word for a Mac laptop. If I buy a new computer, what happens to the $179 Office Suite?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-02T02:02:15.7833333+00:00
L Green 0 Reputation points
edited an answer 2026-10-02T02:39:25.1266667+00:00
Ivan B 124.8K Reputation points Independent Advisor
2 answers

macOS Monterey to install the new Microsoft 365

I have a macOS Monterey 12.76, how do I install the new Microsoft 365?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-20T01:57:04.2666667+00:00
Maggie Wong 0 Reputation points
edited a comment 2026-10-02T01:10:52.2733333+00:00
Stephane Nzounkeu 0 Reputation points
2 answers

how to download office 365 for older Mac OS 12.7.6

I am getting an error message that I need Mac OS14 or greater to download and and install office 365. How can I install a version that is compatible with Mac OS 12.7.6

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-06-10T02:02:39.0033333+00:00
Jaymee Moreno 0 Reputation points
commented 2026-10-02T01:04:42.4166667+00:00
Stephane Nzounkeu 0 Reputation points
2 answers

Office 365 licence no longer works

I am running Monterey on a Macbook 14 in Pro 2021. I can no longer get into excel or word. I have a licence that does not expire until Feb. Your email to me said Monterey should be ok for the OS. I can not update excel or word. There is no check for…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-22T20:28:11.34+00:00
Tonya Kragelj 0 Reputation points
commented 2026-10-01T18:08:23.3866667+00:00
Tonya Kragelj 0 Reputation points
1 answer

How to install Office 2024 Home. I've already redeemed product key but unable to download

Please help me install Office 2024 Home on my new MacBook Air - I have redeemed the product key but unable to download

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-01T15:35:58.84+00:00
Kimberly A Rose 0 Reputation points
answered 2026-10-01T16:12:52.6433333+00:00
DaveM121 936.6K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Can't update or reactivate office

Suddenly I am no longer able to use Word, Excel, ect. The notification bars say i need to activate my subscription (I double checked its active) and install the latest update. Whenever I run the update I get an error message for all the apps. Error…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-28T18:06:01.93+00:00
jess jamison 20 Reputation points
accepted 2026-10-01T16:12:24.91+00:00
jess jamison 20 Reputation points
1 answer

Installed a ofice home 2024.today and installed on mac. excel app doen't work.

Bought Office Home 2024 for my MAC machine today. Installed iit on MAC. Install completed successfully. BUt excel doesn't save files at all. I think that the incorrect software was installed. <PII removed> phone for contacting me.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-01T15:01:16.3066667+00:00
Thomas Hayes 0 Reputation points
edited the question 2026-10-01T15:35:07.1666667+00:00
EmilyS_726 30,350 Reputation points Volunteer Moderator
2 answers

Microsoft Word for Mac shows “Unknown Error 0x0” even after updating to the latest version

I am using Microsoft Word, excel & powerpoint on a Mac, and Word is not opening/activating properly. Whenever I try to open Word, I get the following message: Unknown Error An unknown error has occurred. The error code is: 0x0 I have already: …

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-01T11:51:13.94+00:00
Palash Samadhiya 0 Reputation points
answered 2026-10-01T12:25:08.9766667+00:00
DaveM121 936.6K Reputation points Independent Advisor
1 answer

Office 2019 for Mac – Perpetual License Cannot Be Activated

I have a valid Office 2019 for Mac perpetual license linked to my Microsoft account. I installed the last Office 2019-compatible Mac version (16.78.3 / Build 23102801), signed in with the correct Microsoft account, used the official Microsoft Office…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-28T18:28:18.97+00:00
Bihter Koçan 0 Reputation points
commented 2026-10-01T09:01:08.7966667+00:00
Gérard Oomens 132.6K Reputation points Volunteer Moderator
1 answer

Microsoft 365 Premium and Mac version 11.7.11 compatible

My Mac is version 11.7.11 and I purchased Microsoft 365 premium, which I now learned is not compatible, what can I do?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-01T02:38:19.7666667+00:00
Richard Kilmon 0 Reputation points
edited an answer 2026-10-01T03:23:16.36+00:00
GsN5034 - IA 77,990 Reputation points Independent Advisor