8,765 questions with Windows for home | Windows 11 | Security and privacy tags

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After Windows 11 26H2 update: apps lose saved logins, WhatsApp won't open (DPAPI "Could not get the master key") - cause and fix

Environment: Windows 11 Pro for Workstations, version 26H2 (build 26300.9457), signed in with a Microsoft account and a Windows Hello PIN. Right after the feature update to 26H2 was installed, I had these symptoms: WhatsApp Desktop (Store app) would…

Windows for home | Windows 11 | Security and privacy
asked 2026-10-05T11:46:24.5233333+00:00
Apolônio Serafim 0 Reputation points
commented 2026-10-05T11:47:07.8366667+00:00
Apolônio Serafim 0 Reputation points
1 answer

Recurring Startup Errors: "AI_Cub64.exe - Bad Image" (Error 0xc0e90007) and Suspicious C:\ProgramData processes

Hello Microsoft Community, I am facing two recurring error popups immediately after starting my Windows 11 laptop. These started appearing after a system reboot, and standard system repairs have not fixed them. Here are the exact errors I am…

Windows for home | Windows 11 | Security and privacy
asked 2026-10-05T08:00:07.7533333+00:00
Samadhan Erande 0 Reputation points
answered 2026-10-05T08:19:09.26+00:00
Ramesh 182K Reputation points Volunteer Moderator
3 answers

Windows Hello Face not working

my windows hello face feature is not working. Says there is no camera available yet both types of camaras are up and running in my Lenovo idea centre computer model F0DJ0050UK Windows 11. What can I do to make it work again as it did before?

Windows for home | Windows 11 | Security and privacy
asked 2026-09-30T21:57:34.8433333+00:00
Isabel Manrara Diaz 0 Reputation points
edited a comment 2026-10-05T07:08:21.1066667+00:00
DaveM121 (2) 16,640 Reputation points Volunteer Moderator
1 answer

How can I verify that it was WIndows Defender that asked me to allow sending a file about Brave update?

I am using Windows 11 Home on my pc. Yesterday, some time after updating Brave browser, Windows Defender asked me to allow a file to be sent. The name of the file had something like the words 'brave' and 'update' so I allowed it. Now I think this was the…

Windows for home | Windows 11 | Security and privacy
asked 2026-10-04T07:17:00.91+00:00
Anonym0us 0 Reputation points
edited an answer 2026-10-05T06:36:47.18+00:00
Ian-T 13,200 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Lockscreen that requires PIN every time it "locks"

Not sure why this should be so difficult to set up, but I want my screen set to lock out access when there is no activity for several minutes. To me, that's what "Screenlock" means. I've tried following the instructions and I can get the screen…

Windows for home | Windows 11 | Security and privacy
asked 2025-08-25T01:28:38.32+00:00
Ali 25 Reputation points
commented 2026-10-04T16:57:27.5433333+00:00
JuliaMarvin 23,010 Reputation points Volunteer Moderator
1 answer

I think my microsoft account got hacked and this is my alt account

I tried to login to my microsoft account but it says that it doesnt exist and when i tried to recover, it also says that it cant recognize the microsoft account. This happened after I join a discord server and do the verfication with my microsoft account…

Windows for home | Windows 11 | Security and privacy
asked 2026-10-04T13:17:52.9166667+00:00
Knightoro 0 Reputation points
commented 2026-10-04T14:49:58.05+00:00
DaveM121 937K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

I keep getting popups about viruses

I clicked on a website on chrome that I didn't know (stupid, I know, lesson well learned) and now I keep getting popups in the corner of my screen about viruses. I'm currently running a full scan with windows protection and have run three quick scans,…

Windows for home | Windows 11 | Security and privacy
asked 2025-12-24T12:39:59.4433333+00:00
Natasha TRELOAR 25 Reputation points
commented 2026-10-04T10:25:46.4466667+00:00
EDWARD BUSSEY 0 Reputation points
2 answers

how fix windows security issues my laptop windows security has not been operational

I need to bring my windows security it has not been operational; it does not open when click on its icon

Windows for home | Windows 11 | Security and privacy
asked 2026-10-04T08:30:07.6766667+00:00
Moussa Doukoure 0 Reputation points
answered 2026-10-04T09:06:39.7533333+00:00
Estrella721 46,525 Reputation points Independent Advisor
2 answers

Windows Smart App Control broken

Hello, It often happens that windows Smart App Control block some of my application and then after one or multiple reboot of my pc the app isn't blocked or sometimes after a reinstall of the same exe. But what annoys me, is that sometime the apps (like…

Windows for home | Windows 11 | Security and privacy
asked 2026-10-03T11:41:12.31+00:00
Auquier Cyril 35 Reputation points
edited an answer 2026-10-03T23:56:12.69+00:00
Hendrix-V 19,650 Reputation points Microsoft External Staff Moderator
2 answers

constant windows 11 login

why just recently now do I only have a minute and windows 11 goes back to original screen and sign on and I mean in the middle of anything if you stop typing or mouse you are back for another sign on which is super annoying when dealing with a…

Windows for home | Windows 11 | Security and privacy
asked 2026-10-03T13:36:23.4933333+00:00
Thomas Neville 0 Reputation points
answered 2026-10-03T23:51:56.5933333+00:00
Hendrix-V 19,650 Reputation points Microsoft External Staff Moderator
1 answer

How do I know if it is microsoft tech or scammer

I've been dealing with who I thought was Microsoft tech support. Now i'm wondering if it is real or a scammer

Windows for home | Windows 11 | Security and privacy
asked 2026-10-03T15:44:06.6966667+00:00
melanie wilcher 0 Reputation points
answered 2026-10-03T16:18:48.2533333+00:00
EmilyS726 270.7K Reputation points Independent Advisor
1 answer

Intel Alder Lake PTT AIK Enrollment Failure – HTTP 400 (0x80190190) Blocking RICOCHET Secure Attestation

Hello, I am experiencing a reproducible TPM/AIK attestation problem on Windows 11 using Intel Alder Lake Platform Trust Technology (PTT). The main symptom is that Windows is unable to complete AIK certificate enrollment. As a result, Call of Duty…

Windows for home | Windows 11 | Security and privacy
asked 2026-10-03T01:54:22.3233333+00:00
Lucas Kimura 5 Reputation points
commented 2026-10-03T12:33:52.2266667+00:00
Lucas Kimura 5 Reputation points
2 answers One of the answers was accepted by the question author.

Can not find the TPM on me motherboard

Were is the TPM in me Motherboard? i have looking every were in the BIOS but is not were to be see, me Printer not working

Windows for home | Windows 11 | Security and privacy
asked 2026-10-03T03:49:24.98+00:00
Florentino Otero Rodriguez 40 Reputation points
accepted 2026-10-03T05:14:56.62+00:00
Florentino Otero Rodriguez 40 Reputation points
2 answers One of the answers was accepted by the question author.

Malware Notification

I just got this pop-up tonight on my Microsoft Edge Browser; how do I get rid of it, and what harm can come from this notification? Also, how can it be deleted completely from my system? https://davsgn7p3sis73ajps9g.txqj-adguard.co.in

Windows for home | Windows 11 | Security and privacy
asked 2026-10-03T02:09:55.6266667+00:00
Arthur 20 Reputation points
commented 2026-10-03T04:09:28.28+00:00
Arthur 20 Reputation points
2 answers

Trying to clear pop up trojan virus windows

I'm getting multiple pop up claiming a Trojan virus has been detected. I ran MS safety scanner in quick mode and it found an infected file, but still the oopo ups persisted. Ran a full scan and it found 18 infected files, but still persisted. A…

Windows for home | Windows 11 | Security and privacy
asked 2026-03-05T12:52:54.38+00:00
james farrow 0 Reputation points
commented 2026-10-02T18:14:27.7433333+00:00
Liam Sullivan 0 Reputation points
2 answers

Hacked by AGTA BAckup malware and can't fix it

I was hacked, and my computer has AGTA Backup malware. I cannot get into the BIOS to boot into Safe Mode, and my power button only shows the Lock option. I have tried to boot with a Recovery Disk, but it didn't help

Windows for home | Windows 11 | Security and privacy
asked 2026-09-27T04:15:28.2633333+00:00
Duncan R. Olney 0 Reputation points
commented 2026-10-02T14:37:35.1266667+00:00
Thomas4-N 22,380 Reputation points Microsoft External Staff Moderator
2 answers

My computer security defers to my wife's account and has for years

Any time I go into a program, Ebay, Amazon etc., for years I have to completely go through a complete security questionnaire, (what items need to be in a refrigerator, etc.), after answering, it then says somebody unauthorized is signed into my…

Windows for home | Windows 11 | Security and privacy
asked 2026-09-30T18:02:01.76+00:00
Jim Beucler 0 Reputation points
commented 2026-10-02T08:44:02.79+00:00
Clary-N 16,565 Reputation points Microsoft External Staff Moderator
2 answers

Can't Disable Passkeys, even though the option is there!

Can someone explain WHY I am unable to disable 'Save Passkeys to this Windows device?' I don't use passkeys. I will never use passkeys. And I'm tired of Windows asking me EVERY SINGLE TIME to add a prompt key everytime I log into something! And its not a…

Windows for home | Windows 11 | Security and privacy
asked 2026-10-02T04:49:34.7266667+00:00
Chris Bondie - Tails230 20 Reputation points
answered 2026-10-02T06:01:39.2233333+00:00
Paulo GM 72,675 Reputation points Independent Advisor
1 answer

Windows Hello hardware attestation

I need help diagnosing Windows Hello hardware attestation without resetting or compromising my existing Windows profile or credentials. Environment: HP OmniBook X Flip Laptop 16-as0xxx Windows 11 Home 25H2, build 26200.9457 Intel TPM 2.0, firmware…

Windows for home | Windows 11 | Security and privacy
asked 2026-10-01T17:01:28.5066667+00:00
M M 0 Reputation points
answered 2026-10-02T04:40:47.3933333+00:00
Hendrix-V 19,650 Reputation points Microsoft External Staff Moderator
2 answers

correct location

How can I get windows to accurately indicate my location?

Windows for home | Windows 11 | Security and privacy
asked 2026-09-30T21:04:44.9+00:00
Terri Freeman 0 Reputation points
commented 2026-10-01T19:46:48.6333333+00:00
John Jefferson Doyon 88,925 Reputation points Independent Advisor