1,318,753 questions

Sort by: Updated
2 answers

Need help replacing Ppblisher

I do not have access to my publisher docs. How can I get them and what program can I work on them with

Microsoft 365 and Office | Development | Microsoft 365 Publishing
asked 2026-11-11T19:26:46.89+00:00
Linda Wolf 0 Reputation points
answered 2026-11-11T19:28:28.4333333+00:00
Linda Wolf 0 Reputation points
2 answers

Outlook in Macbook doesn't send internal emails

I have an user with a Macbook that's trying to send an email to a coworker but he can't do it. When selecting 'Send' a small red alert inform that there was an error, followed by an option to 'Open" and that option just takes us back to the failed…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-11-11T19:18:56.7133333+00:00
Román Balboa Catalán 20 Reputation points
answered 2026-11-11T19:28:03.7833333+00:00
Ryan-N 16,950 Reputation points Microsoft External Staff Moderator
1 answer

I accidentally removed Facebook account from the Authenticator

I accidentally removed Facebook from my Authenticator and Now I no longer able to login to Facebook and I am not able to retrieve back Facebook authentication on the app.. I contacted Meta and they said I should contact Microsoft and ask them to…

Microsoft Security | Microsoft Authenticator
asked 2024-12-03T11:59:53.5833333+00:00
Mohamed Atef 10 Reputation points
commented 2026-11-11T19:25:48.2066667+00:00
Rob Koch 26,205 Reputation points Volunteer Moderator
1 answer

Account locked, forms sent and never received anything in the 24 hours after that. It's been 15 days since the account was locked and I don't know if the case is been reviewed and I have to wait longer or not.

The forms have been sent and I never received anything in the 24 hours after that. It's been 15 days since the account was locked and I don't know if the case is been reviewed or not and I have to wait longer. The option to the recovery form for the…

Outlook | Web | Outlook.com | Email
asked 2026-11-11T18:46:34.5433333+00:00
Camilo Vargas Ramos 0 Reputation points
answered 2026-11-11T19:22:31.5233333+00:00
Jonathan Deives 83,575 Reputation points Independent Advisor
2 answers

Cannot access Documents

We are unable to open any of our word or excel documents. A documents title will appear in recents and when we click on it, it says the Directory Name isn't valid. Help We have Microsoft 2021.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-03T16:44:21.98+00:00
Kay Weeks 0 Reputation points
commented 2026-11-11T19:22:00.86+00:00
Kay Weeks 0 Reputation points
2 answers

Multiple BEX64 crashes, reboots from bugcheck, Blue screens, VSTs causing black screens....

I have been attempting to get a VST update to work properly and have started investigating Event viewer and Reliability Monitor and seen multiple BEX64 shutdown, application failures, windows failures and warnings as well as information. I do not see…

Windows for home | Windows 11 | Performance and system failures
asked 2026-11-10T00:35:07.6766667+00:00
Derek b 0 Reputation points
commented 2026-11-11T19:20:42.3+00:00
Derek b 0 Reputation points
2 answers

add owner to a team

Hi. I can't add an owner to a listed team. Followed all the instructions, but to no avail. Please advise.

Microsoft Teams | Microsoft Teams for business | Teams and channels | Manage a team or channel
asked 2026-11-10T17:14:12.9733333+00:00
Maryanne Ditter 0 Reputation points
commented 2026-11-11T19:20:13.8333333+00:00
Didier 5 Reputation points Independent Advisor
1 answer

Try to get artifact signing

Hi, My identity/organization validation has been “In Progress” for approximately three weeks. Could someone from the support team please check why the validation is taking so long and advise whether there is anything missing or anything I need to do? I’m…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,791 questions
asked 2026-11-11T19:17:45.8633333+00:00
israel alush 0 Reputation points
answered 2026-11-11T19:19:54.8533333+00:00

AI answer

2 answers

Microsoft 365 Business Standard – Sole Administrator Locked Out After Uninstalling Authenticator – Need MFA Recovery

I need help recovering access to my existing Microsoft 365 Business Standard business tenant. Company name: JB Generator Business domain: JBGenerator.onmicrosoft.com Subscription: Microsoft 365 Business Standard Renewal date: July 20, 2027 I originally…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-11T18:53:35.8233333+00:00
Rachel Boehlen 0 Reputation points
answered 2026-11-11T19:18:49.79+00:00
Didier 5 Reputation points Independent Advisor
3 answers

I am not receiving my emails

I am not receiving emails. I have not received any emails since last night.

Outlook | Web | Outlook.com | Email
asked 2025-11-12T19:54:38.09+00:00
Chris Duncanson 10 Reputation points
commented 2026-11-11T19:18:33.6733333+00:00
Hornblower409 18,970 Reputation points
2 answers

Emails that I am sending to myself (copied) are going to Delete folders automatically

Hello, Emails I send to myself at <removed PII>@outlook.com arrive in my inbox and then move to Deleted Items within about 10 seconds. Sometimes they go straight to Deleted Items. Here's what I've already tried: I checked my rules. There are only…

Outlook | Web | Outlook.com | Email
asked 2026-10-30T16:35:23.8433333+00:00
Naveed Mahmood 0 Reputation points
edited the question 2026-11-11T19:17:58.1466667+00:00
Alexandra T 0 Reputation points Microsoft External Staff Moderator
1 answer

wrong phone number added

how to fix wrong phone number in my account . I have two emails registered with microsoft

Windows for home | Other | Security and privacy
asked 2026-11-11T18:28:38.52+00:00
Narinder Sangha 0 Reputation points
answered 2026-11-11T19:16:10.95+00:00
Jonathan Deives 83,575 Reputation points Independent Advisor
1 answer

Contact UI is missing field boxes

When I open up the Contacts tab in Classic Outlook for Windows 11, then use "People" in "Current View" then double-click on a contact, when the windows comes up, it looks fine. You can see each form field (left side in the picture…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-10T17:45:54.2166667+00:00
Jay 40 Reputation points
commented 2026-11-11T19:13:25.0866667+00:00
Lin V 1,970 Reputation points Independent Advisor
6 answers

all my photos and files have been moved off my computers hard drive to one drive. AL

ALL MY PHOTOS THAT WERE ON MY HARD DRIVE HAVE BEEN MOVED TO "ONE DRIVE" AND COMPETELY RE-ORDERED. I WANT TO GET THEM BACK IN ORDER. THE SAME WITH MY FILES

Windows for home | Windows 10 | Devices and drivers
asked 2025-07-07T13:11:38.82+00:00
David Wolsey 5 Reputation points
commented 2026-11-11T19:13:23.8866667+00:00
Linux is coming 0 Reputation points
2 answers

Reinstalled windows 11 on a Dell tablet. Can't activate Error Code 0xC004C003

PC is a Dell Tablet, Latitude 7200, i5-8365U Windows 11 was reinstalled from System -> Recovery -> Reset PC Chose Remove Everything Option Chose to use the local recovery Error Message: We can't activate Windows on this device because you don't…

Windows for home | Windows 11 | Licensing and activation
asked 2026-11-09T22:28:50.16+00:00
Steven Riccitelli 0 Reputation points
commented 2026-11-11T19:12:13.65+00:00
Neil D 34,755 Reputation points Volunteer Moderator
2 answers

Hotmail Rules coming back/turning back on after I delete them or disable them Post my account getting hacked and securing it

My Hotmail account got zapped. I secured by resetting the password multiple times, signing all devices out of the account, turning on 2 factor auth, adding a different backup email. Now there is a Rule stuck in there that forwards all mail to the hackers…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-09T18:20:27.8866667+00:00
Daniel Hess 5 Reputation points
commented 2026-11-11T19:10:46.4833333+00:00
Hornblower409 18,970 Reputation points
3 answers

HOW TO REDUCE JUNK EMAILS

My email address appears to have been compromised. I have had it for 20+ years with no problems. I have my spam filters high, and various rules set to get rid of dating, gambling, medical spam but these only work if I click “run rule now in Junk”. I…

Outlook | Web | Outlook.com | Email
asked 2026-11-10T08:53:00.2633333+00:00
SMW 0 Reputation points
answered 2026-11-11T19:07:13.4633333+00:00
Hornblower409 18,970 Reputation points
2 answers

Is Microsoft making choices on users' behalf without telling us?

After a recent update, I discovered that my emails were looking odd, because the "immersive reader" setting had been turned on. I shut it off, but each time I install new updates, it gets turned back on. I feel pretty certain that I didn't…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-11T18:54:21.45+00:00
Scott McMeekin 0 Reputation points
answered 2026-11-11T19:03:58.3233333+00:00
Ryan-N 16,950 Reputation points Microsoft External Staff Moderator
2 answers

User does not have access privileges

I have Microsoft Word for Mac Version 16.113.4, Office Home 2024. It's up to date. I can't open some of my docx. I get the popup "Additional permissions are required to access the following files." I select the file to grant permission and get…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-11-11T17:26:32.5333333+00:00
AP 30 Reputation points
answered 2026-11-11T19:03:53.37+00:00
paulr0511 49,755 Reputation points Independent Advisor
2 answers

Paid Microsoft 365 business subscription — administrator account inaccessible

Paid Microsoft 365 business subscription — administrator account inaccessible I purchased Microsoft 365 Apps for Business directly from Microsoft on November 6, 2026, for $120. I cannot activate Word or access the Microsoft 365 admin center. The admin…

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
asked 2026-11-11T18:43:33.79+00:00
Jody Gold 0 Reputation points
edited an answer 2026-11-11T18:57:01.11+00:00
Jay1 Tran 1,995 Reputation points Independent Advisor