42,920 questions
2 answers
I Turned Off the IP Helper in Windows 10
I was mucking about in the Services menu and Disabled the IP Helper, thinking it had something to do with Internet Provider stuff. It turns out I was way wrong, and now I lost all communication with my computer. It turns on, but the monitor receives no…
Windows for home | Windows 10 | Performance and system failures
asked
2026-11-08T21:22:25.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
curtis cancino
0
Reputation points
commented
2026-11-10T19:59:26.3933333+00:00
curtis cancino
0
Reputation points
1 answer
I lost my trash folder in outlook
I can't get my trash folder back in outlook. It's in every other email folder
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,126 questions
asked
2026-11-10T19:57:03.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 16%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJZ%3C/text%3E%3C/svg%3E)
judy zuckert
0
Reputation points
answered
2026-11-10T19:58:03.8+00:00
AI answer
2 answers
t account hacked – Recovery repeatedly rejected despite evidence, and no way to reach a human support agent
Microsoft account hacked – Recovery repeatedly rejected despite evidence, and no way to reach a human support agent Hello Microsoft Community, I'm writing here because we have exhausted all the official Microsoft account recovery and support options, and…
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
849 questions
asked
2026-11-10T14:09:12.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 80%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDF%3C/text%3E%3C/svg%3E)
Daniel Fiala
0
Reputation points
answered
2026-11-10T19:56:57.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 69%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Rob Koch
26,205
Reputation points
Volunteer Moderator
3 answers
How to reset the log in from a laptop I have already sold so the buyer can use the laptop?
I just sold a laptop that has Microsoft S on it. But the buyer can't use it because the log in is still under my account. However, that laptop doesn't show in my devices in my account, so I can't remove it that way. My current log in on my desktop now…
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 46%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
1 answer
OneNote for Mac desktop and iPad Layout & Syncing Issues
Hello, I have been an avid OneNote user for the past 8 years but recently in 2026 I've been discovering numerous OneNote syncing issues b/w mac desktop app and iPad, as well as changing (not for the better) layout issues on both platforms. The…
Microsoft 365 and Office | OneNote | For education | MacOS
Microsoft 365 and Office | OneNote | For education | MacOS
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
342 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 59%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
1 answer
Double, erratic cursor
Why does my mouse have two cursors on the screen, that move erratically? Everytime I go to any site, a second cursor pops up, and I am unable to control either cursor.
Windows for home | Other | Search, touch, and mouse
227 questions
asked
2026-11-10T19:49:51.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 34%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Brenda Stokes
0
Reputation points
answered
2026-11-10T19:50:48.0533333+00:00
AI answer
2 answers
I can't sign in to my Microsoft / Xbox account i need help to recover it!
Hello Microsoft, I can't sign in to my account: Moderator note: PII ******@outlook.sa and i want to recover it and it says my password is wrong. i don't know if iam hacked or not because i need to change my password, but it is linked to my old phone…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,676 questions
asked
2026-11-09T17:23:56.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 57.00000000000001%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Abdelrahman Shaker
0
Reputation points
answered
2026-11-10T19:50:11.6433333+00:00
Abdelrahman Shaker
0
Reputation points
1 answer
Unable to send Internet traffic through Point to Site VPN on vpn gateway
We have a VPN Gateway hub in our US Gov tenant. There are six connected Site to Site VPN tunnels established. We created a Point to Site connection as well. The P2S client can reach our Azure resources as well as those across these VPNs ok. But despite…
Azure Virtual Network
Azure Virtual Network
An Azure networking service that is used to provision private networks and optionally to connect to on-premises datacenters.
3,188 questions
asked
2026-11-10T19:42:07.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 69%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENZ%3C/text%3E%3C/svg%3E)
Neal Zimmerman
0
Reputation points
answered
2026-11-10T19:43:44.8266667+00:00
AI answer
2 answers
Request a refund on digital game
I have a unexpected purchase for a digital game I did not make. I am requesting a refund
Windows for home | Other | Gaming
4,537 questions
asked
2026-11-10T17:03:21.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 28.000000000000004%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Martha Torres
0
Reputation points
edited the question
2026-11-10T19:40:35.1366667+00:00
Stefan Blom
357.4K
Reputation points MVP
Volunteer Moderator
2 answers
unable to transfer Office 2016 to another computer
Hi. I have a problem transferring Office 2016 to another computer. Technical support couldn't help me due to the exceeded number of activations. I bought the program legally in 2019, installed it on my computer and it works. I want to transfer the…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,600 questions
asked
2026-02-05T18:18:00.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 28.999999999999996%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETU%3C/text%3E%3C/svg%3E)
Tomasz Łuczak
0
Reputation points
edited a comment
2026-11-10T19:38:33.3466667+00:00
Stefan Blom
357.4K
Reputation points MVP
Volunteer Moderator
1 answer
Excel android and onedrive fail constantly
I have OneDrive logged in and it works, i can save and edit files on my desktop and on my Z Fold 7. I have MS Office logged in on the same credentials as one drive, and i have a paid version of Office. All logged into the same account...... the problem…
Microsoft 365 and Office | Excel | For home | Android
Microsoft 365 and Office | Excel | For home | Android
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
348 questions
asked
2026-11-08T03:52:26.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 65%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Born Confused
0
Reputation points
commented
2026-11-10T19:37:24.5566667+00:00
Born Confused
0
Reputation points
1 answer
Inability to Activate Windows 11 on a Parallels virtual PC once the Parallels licence is renewed.
I cannot activate Windows 11 on my Parallels VM - I get an error saying that the licence is in use on another machine. I have recently renewed my Parallels Licence. There is no part of the technical support pages or systems which now gives you access to…
Windows for home | Windows 11 | Licensing and activation
5,530 questions
asked
2026-11-10T17:54:18.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 17%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
adrien herbert
0
Reputation points
edited an answer
2026-11-10T19:36:17.94+00:00
Neil D
34,755
Reputation points
Volunteer Moderator
1 answer
Microsoft Authenicator
Unable to get the new I phone 18 to work with the Authenticator app
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,852 questions
asked
2026-11-10T19:35:35.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 55.00000000000001%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Brock, Michael
0
Reputation points
answered
2026-11-10T19:35:52.3333333+00:00
AI answer
2 answers
How to remove and expired credit card
I see this card expired on my personal account but it can't be removed. It says it might be used with something else like Azure. I've already replaced it with a regular card, but would still like to remove it.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,770 questions
asked
2026-11-10T16:42:18.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 47%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Scott Rudenstein
0
Reputation points
answered
2026-11-10T19:34:41.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 64%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Christine Luna
27,805
Reputation points
Independent Advisor
1 answer
Azure Database for PostgreSQL: SkuNotAvailable Error in East US 2 When Scaling to Burstable Servers
Problem description I am trying to scale my Azure Database for PostgreSQL flexible server in East US 2 from a General Purpose tier (Standard_D2ds_v5) to a Burstable tier (Standard_B1ms). However, all attempts to use Burstable sizes result in a…
Azure Database for PostgreSQL
Azure Database for PostgreSQL
An Azure managed PostgreSQL database service for app development and deployment.
2,115 questions
asked
2026-11-10T19:25:54.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 72%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET3%3C/text%3E%3C/svg%3E)
TomislavMarkovski-3799
0
Reputation points
edited an answer
2026-11-10T19:34:03.83+00:00
TP
165.2K
Reputation points
Volunteer Moderator
1 answer
Publisher is not included in Office 365 Personal subscription anymore?
I cannot access to Publisher functionalities that should be enabled by my yearly Personal subscription at Office365. I can see my account logged in in the top right corner, but it says I have no licence! Even if I can normally use the other tools of…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,785 questions
asked
2026-11-10T18:08:26.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 48%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Maria Rita
0
Reputation points
answered
2026-11-10T19:33:16.06+00:00
Stefan Blom
357.4K
Reputation points MVP
Volunteer Moderator
1 answer
cannot access my Microsoft 365 Premium subscription; I can only log in to basic
MY ******@gmail.com--is linked to Microsoft Basic AND Microsoft 365 premium. I am paying for both subscriptions. I cannot access my premium subscription. If i am unable to access premium, I should be refunded what I paid. Microsoft…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,785 questions
asked
2026-11-10T19:32:18.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 75%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
James Eisenberg
0
Reputation points
answered
2026-11-10T19:33:07.2733333+00:00
AI answer
2 answers
Table of Contents for Word for the Web
I am using Word for the Web. When I create a table of contents, all the page numbers are the same (page 1). I have change headings and updated, but still the same page number. If you hover the cursor over any given section of the table of contents and…
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,296 questions
asked
2026-11-10T18:00:16.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 7.000000000000001%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
Margaret England
0
Reputation points
edited a comment
2026-11-10T19:30:01.2366667+00:00
Stefan Blom
357.4K
Reputation points MVP
Volunteer Moderator
1 answer
Emails not being received
I have,no problem opening Outlook but since October I have not received any emails .
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,625 questions
asked
2026-11-10T17:26:55.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 66%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIH%3C/text%3E%3C/svg%3E)
Ingrid Hunt
0
Reputation points
answered
2026-11-10T19:28:52.45+00:00
Christine Luna
27,805
Reputation points
Independent Advisor
1 answer
Deleted Web App names still reserved in my subscription — how can the soft-deleted site records be released before the 30-day retention?
In subscription "Azure subscription 1" (bd0447c0-cfba-4b68-adb9-5807612accba), resource group rg-hunt-proof (West US 3), two Web Apps were deleted on 2026-11-10: ninesapp-app-service (deletedSiteId 1438212, deleted 2026-11-10T17:46:44Z) and…
Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
10,148 questions
asked
2026-11-10T19:26:37.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 4%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Anthony Maestas
0
Reputation points
answered
2026-11-10T19:27:54.7466667+00:00
AI answer