Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,637 questions
2 answers
Items moved automatically from Inbox to Deleted Items
Hi, 2-3h ago most likely, ALL the emails in my Inbox were moved, without exception, to the 'Deleted Items' folder without me doing anything, neither purposely nor inadvertently. Nothing. I had no reason to move 283 items of in my personal Inbox do the…
Outlook | Web | Outlook.com | Account management, security, and privacy
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 74%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGN%3C/text%3E%3C/svg%3E)
2 answers
How to stop spam that says it is sent from my own email address??
Everyday I get spam to my junk mail box thats says it's from my own email @. It won't let me block it because it says it's from me. I tried to make a rule to automatically delete them and that did not work. What other way can I stop this?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,588 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 78%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERV%3C/text%3E%3C/svg%3E)
2 answers
How can I unlink a microsoft and windows account when i can't access the windows account
I recently replaced the CPU in my computer which has caused me to loose access to my windows account on this computer. I made a new account but I can't sign into my microsoft account because it is still linked to the old one. So how do I unlink the two…
Windows for home | Windows 11 | Accounts, profiles, and login
10,505 questions
asked
2026-11-03T22:06:06.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 20%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
sean hicks
0
Reputation points
commented
2026-11-08T18:27:35.5066667+00:00
sean hicks
0
Reputation points
2 answers
When i want to check for updates it said that my Insider account settings needs attention,after follwing yhe promts it gave me this. Any leads on this would be super
When i want to check for updates it said that my Insider account settings needs attention,after follwing the promts it gave me this. Any leads on this would be super
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked
2026-11-08T18:16:34.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 20%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFK%3C/text%3E%3C/svg%3E)
Franswa Kroukamp
0
Reputation points
answered
2026-11-08T18:24:30.1966667+00:00
CrazyKats
20,295
Reputation points
Volunteer Moderator
2 answers
read aloud is not working
MY READ ALOUD TEXT IS NOT WORKING DO I HAVE TO UPGRADE OR BUY A PROGRAM FOR THIS
Microsoft Edge | Read PDFs | Windows 11
Microsoft Edge | Read PDFs | Windows 11
Opening and reading PDF files in Microsoft Edge on Windows 11
379 questions
asked
2026-10-22T15:43:38.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 1%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDJ%3C/text%3E%3C/svg%3E)
DERRICK JOSHUA
0
Reputation points
edited a comment
2026-11-08T18:22:34.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 89%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Andromeda Navarre
0
Reputation points
1 answer
We have a charge on our Capital One/Discover card that I do not recognize - $138.76 acct ending in 1071
This charge is on my husband's account - Ross Holden. Description is "Microsoft*Microsoft 36 MSBILL.INFO WA" I have no idea what this is and we never use Ross' account for this type of purchase. Can you find out what this is? I can only…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,731 questions
asked
2026-11-08T17:53:47.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 55.00000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Mary Holden
0
Reputation points
edited the question
2026-11-08T18:22:15.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 45%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED2%3C/text%3E%3C/svg%3E)
DaveM121 (2)
17,800
Reputation points
Volunteer Moderator
2 answers
purchase phone support
a thousand issues; want to pay for phone support; I may have to get a business office 365. I now have home 365. Do I have to get a business office 365 account to purchase phone support. If so how do I switch. I do have a business as well.
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,248 questions
asked
2026-11-08T18:12:05.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 23%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECJ%3C/text%3E%3C/svg%3E)
Craig Jensen
0
Reputation points
edited an answer
2026-11-08T18:20:03.91+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
2 answers
Entra ID prereq Netbios question
Using on-premises forests or domains by using "dotted" (name contains a period ".") NetBIOS names isn't supported. My domain name is contoso.local. Using powershell, it says my Netbios name is contoso (Get-ADDomain).NetBIOSName I…
Windows for business | Windows Server | Directory services | Active Directory
asked
2026-11-08T17:54:41.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 7.000000000000001%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Susan Dodds
441
Reputation points
answered
2026-11-08T18:18:51.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
112.6K
Reputation points MVP
Volunteer Moderator
2 answers
order 5997978876 has been paid in full on october 18 2026.
order 5997978876 is paid in full on october, 18 2026. why was it cancelled. the payment method was updated on october 18, 2026. card ending 4483. charge was deducted from the bank on ocotber 18, 2026. please correct payment history and restore…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,731 questions
asked
2026-11-08T17:40:59.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 78%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Cynthia Albrecht
0
Reputation points
answered
2026-11-08T18:17:51.1166667+00:00
DaveM121
946.5K
Reputation points
Independent Advisor
3 answers
extended security updates error
I have a Windows 10 computer successfully enrolled in Microsoft's Extended Security Updates (ESU) program. Windows Update repeatedly fails with error 0x80070643. This problem has persisted for months despite extensive troubleshooting, including Windows…
Windows for home | Windows 10 | Extended Security Update (ESU)
asked
2026-11-07T15:54:44.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 94%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
John Hale
0
Reputation points
answered
2026-11-08T18:17:32.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Virginia M
42,495
Reputation points
Independent Advisor
2 answers
AI-103 Exam Booking and Payment Issue
I attempted to schedule my AI-103 certification exam, and the payment of $58 was successfully deducted from my account. However, after clicking on "Agree and Process," the page redirected me to enter my card details again. When I refreshed the…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,772 questions
asked
2026-11-08T17:03:32.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 76%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Asad Khursheed
0
Reputation points
answered
2026-11-08T18:15:34.2866667+00:00
Julian Sharp
47,791
Reputation points
2 answers
Unable to reactivate Windows 11 after hardware change
Hello. I recently had a hardware failure on my desktop PC (the motherboard and/or the CPU) and I ended up getting new motherboard + CPU + RAM. Everything else is carried over - the storage drives and the installation. I haven't done a clean install, just…
Windows for home | Windows 11 | Licensing and activation
5,520 questions
asked
2026-11-08T15:49:30.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 52%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK7%3C/text%3E%3C/svg%3E)
kamen-7690
0
Reputation points
commented
2026-11-08T18:14:46.7033333+00:00
EmilyS726
279.1K
Reputation points
Independent Advisor
2 answers
Printer is paused and nothing I do will allow it to print.
Printer is paused and I have tried everything to allow it to print. The scanner works and is connected to my laptop. The internet is working and connected to both my laptop (Dell) and ET-2850.
Windows for home | Windows 11 | Devices and drivers
24,955 questions
asked
2026-11-08T17:36:50.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 66%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Susan Lardie
0
Reputation points
answered
2026-11-08T18:14:00.3966667+00:00
DaveM121
946.5K
Reputation points
Independent Advisor
2 answers
[ISSUE] Broken Windows 11 IoT hashes PDF link
Hi, On this page: https://www.microsoft.com/en-us/evalcenter/download-windows-11-iot-enterprise-ltsc-eval The link titled Windows11IOTEnterpriseLTSCHashValues.pdf is broken and goes to a generic Evaluation Center website. In fact, I met similar subject…
Windows for business | Windows for IoT
721 questions
asked
2025-02-23T10:10:37.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 26%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAE%3C/text%3E%3C/svg%3E)
Abdelaziz Elrashed
0
Reputation points
commented
2026-11-08T18:08:26.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 83%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
易佐 沈
0
Reputation points
2 answers
account hacked and lost all emails
My account was hacked on October 17th. My email was completely lost - all inbox, deleted, sent and junk emails were gone. My text messages were hacked. Several money accounts and online shopping accounts were hacked and purchases were made without my…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,588 questions
asked
2026-11-08T15:58:41.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 15%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHA%3C/text%3E%3C/svg%3E)
HEATHER AHERN
0
Reputation points
answered
2026-11-08T18:07:56.42+00:00
Virginia M
42,495
Reputation points
Independent Advisor
1 answer
unable to install Microsoft office Home & business 2024
i install the software and when i login to word give error show in attached screen shot. what i can do at that stage.
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,216 questions
asked
2026-10-31T08:34:56.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 99%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
saad iqbal
0
Reputation points
commented
2026-11-08T18:04:17.87+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
1 answer
e. go how to remove family settings on Xbox 360
I bought a secondhand Xbox 360 slim and I don't know the passcode and security question on family settings
Windows for home | Other | Gaming
4,527 questions
asked
2026-11-08T10:21:00.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 76%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Siya Biue
0
Reputation points
edited the question
2026-11-08T18:03:22.94+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
1 answer
2 accounts/ paying twice
Hello I am paying for 2 subscriptions - 1 - Via my hotmail that has now been closed down. This one is an annual subscription and because i cannot log in to veryify the cancellation, i cannot cancel it and the payment keeps coming out. 2 - Via my new…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,755 questions
asked
2026-11-08T17:23:29.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 75%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENH%3C/text%3E%3C/svg%3E)
Nicole Horne
0
Reputation points
commented
2026-11-08T18:01:28.14+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
1 answer
Disappeared Google authenticator code
I cannot see code sent to my Google authenticator from Facebook ,
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,828 questions
asked
2026-11-08T15:09:55.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 16%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
kizito Tochukwu
0
Reputation points
answered
2026-11-08T17:58:31.2833333+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
2 answers
Subject: Incoming Emails Rejected by Outlook.com/MSN — Error 550 5.7.23 (SPF Validation Failure)
Hello Microsoft Support, Over the past few days, I have been experiencing an issue with my MSN email account where emails from multiple unrelated business contacts are being rejected. These senders have been emailing me successfully for years, and the…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,107 questions
asked
2026-11-08T17:44:50.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 86%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIP%3C/text%3E%3C/svg%3E)
Inbar Plachinsky
0
Reputation points
answered
2026-11-08T17:54:42.26+00:00
GTS-NJ
1,250
Reputation points
Volunteer Moderator