Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,874 questions
3 answers
Installing MS 365 Office on a second device
how to install MS 365 Office on a second computer not for business, but for home
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked
2026-11-06T17:36:59.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 67%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMO%3C/text%3E%3C/svg%3E)
Mike Olsem
0
Reputation points
answered
2026-11-06T20:58:36.14+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
1 answer
SUBSCRIPTION WRONGLY IDENTIFIED AS NOT PAID
(because of computer issues at the time of renewal) my subscription was paid using my wife's email address and i have (in theory) installed that on (our) machine but microsoft365 personal is now closed to me as it says the subscription hasn't been…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,733 questions
asked
2026-11-06T20:56:35.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 2%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
David Willis
0
Reputation points
answered
2026-11-06T20:56:53.2166667+00:00
AI answer
2 answers
my account was hacked
hello my account PII ******@outlook.com was hacked and now its asking for the email PII ******@outlook.com and PII ******@msaccountsafety.com
Windows for home | Windows 11 | Security and privacy
8,898 questions
asked
2026-11-06T18:39:45.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 53%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
micah rogerson
0
Reputation points
edited the question
2026-11-06T20:56:21.17+00:00
CrazyKats
20,295
Reputation points
Volunteer Moderator
1 answer
Restoring deleted files
I did not realize microsoft could remotely delete files that were saved onto my own computer- now I know. I deleted files from onedrive in order to use my email (storage was full but I don't use onedrive, it was just automatically taking all my stuff). …
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,412 questions
asked
2026-11-06T20:55:42.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 42%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENU%3C/text%3E%3C/svg%3E)
Nicola Urquhart
0
Reputation points
answered
2026-11-06T20:55:59.7833333+00:00
AI answer
1 answer
One of the answers was accepted by the question author.
Sharing an active CAD file
I want to conduct an on-line class on the preparation of a CAD file from the beginning of a project to its completion. Will the Share feature allow me to do this?
Microsoft Teams | Microsoft Teams for education | Meetings and calls | Screen sharing
Microsoft Teams | Microsoft Teams for education | Meetings and calls | Screen sharing
Displaying your screen content to others during a Teams meeting or call
219 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 44%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
1 answer
Word Web App fails to open specific files for one user only, but works for other users and Desktop App
Hello, We are encountering a strange issue where a specific user cannot open certain Word files online via shared email links using the Word Web Application. Here are the key facts regarding the environment and behavior: File Status: The files are…
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,290 questions
asked
2026-11-04T16:32:46.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Sandeep Boudh
0
Reputation points
edited a comment
2026-11-06T20:53:22.9333333+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Cannot recover hacked account because all 2FA methods were changed!
Hi... I had (a different) live.ca account, and it was hacked a couple of days ago by a fake login page being presented (through the Minecraft launcher on Windows). It asked me to enter a login code which was sent to my secondary email address. …
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,603 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 70%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGF%3C/text%3E%3C/svg%3E)
0 answers
Enabling a device
I am the admin for my organization but i cant enable a device that i disabled
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,460 questions
asked
2026-11-06T15:50:11.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 46%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Manny Agahi
0
Reputation points
commented
2026-11-06T20:50:49.0566667+00:00
Manny Agahi
0
Reputation points
1 answer
I tried to reinstall Office 2013 again. I have a product key
I tried to reinstall Office 2013 again. · I don’t have a MS Office CD, only a product key
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,134 questions
asked
2026-11-06T20:42:01.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 61%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
Dennis Klein
0
Reputation points
edited the question
2026-11-06T20:47:32.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Clover-L
110
Reputation points Microsoft External Staff
Moderator
1 answer
How to activate copilot in outlook to assist with drafting email responses or drafting new emails
How to activate copilot in outlook to assist with drafting email responses or drafting new emails
Microsoft Copilot | Other
2,393 questions
asked
2026-04-29T10:01:55.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 85%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Charl Clark
0
Reputation points
commented
2026-11-06T20:45:22.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 52%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEM%3C/text%3E%3C/svg%3E)
Engy Mohamed
0
Reputation points
0 answers
help my minecraft java is scamming me
so i bought minecraft java i already had bedrock and it didnt say i bought it and it says buy now or do demo i looked as i only have 1 account can someone help as it charged me but it didnt send it to my luancher i loged out and in and it still dont work…
Windows for home | Other | Gaming
4,517 questions
asked
2026-11-06T20:41:49.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 40%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
lorrie lortiz
0
Reputation points
asked
2026-11-06T20:41:49.8+00:00
lorrie lortiz
0
Reputation points
0 answers
My account has been accessed and the email has been changed and i dont have access anymore.
But i have proof of this happening and they have taken my account but i have a minecraft java edition order email to show proof of me purchasing it so if i can be able to get java back because i got hacked that would be really good Thank you,
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
838 questions
asked
2026-11-06T20:39:40.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 16%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECE%3C/text%3E%3C/svg%3E)
Camil El Khabbaz
0
Reputation points
asked
2026-11-06T20:39:40.79+00:00
Camil El Khabbaz
0
Reputation points
0 answers
Unusual sign in alerts I cannot check because my account is locked now
I received an unusual sign-in alert regarding my Microsoft account. I am concerned that someone may have gained unauthorized access. I would like a security specialist to review my account, check recent sign-in activity, and verify that nobody has…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,603 questions
asked
2026-11-06T20:00:19.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 1%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETO%3C/text%3E%3C/svg%3E)
tamara ostraszewski
0
Reputation points
commented
2026-11-06T20:38:41.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
90,560
Reputation points
Independent Advisor
2 answers
live email account gone
my live.com email account disappeared (******@live.com)
Microsoft Edge | Other | Windows 11
Microsoft Edge | Other | Windows 11
Other issues or features related to Microsoft Edge on Windows 11
3,699 questions
asked
2026-11-06T19:55:04.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 79%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Al Mount
0
Reputation points
answered
2026-11-06T20:36:29.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Virginia M
42,480
Reputation points
Independent Advisor
2 answers
Update your recovery method to keep signing in
I keep getting a pop up saying "update your recovery method to keep signing in"
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,603 questions
asked
2026-11-06T18:52:15.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 35%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Rif Rafson
20
Reputation points
answered
2026-11-06T20:32:58.7366667+00:00
Virginia M
42,480
Reputation points
Independent Advisor
1 answer
Email hacked
Hello, my main email since like 2010 was hacked and when i try to get it back, it says the account no longer exists, but when i try to create a new one with the same adress it says the adress is already in use, what should i do?
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,122 questions
asked
2026-11-06T19:52:31.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 90%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
José Ruivo
0
Reputation points
answered
2026-11-06T20:31:20.0633333+00:00
Jonathan Deives
83,490
Reputation points
Independent Advisor
1 answer
How to make a different Calendar be the default?
I have two calendars ( under my calendars in outlook), my calendar that is connected to my email, and then the calendar I manage for someone else. I am trying to make the latter calendar the default, so I don't have to keep unchecking mine, and…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,276 questions
asked
2026-08-07T13:32:15.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 70%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
Van Sistine, Caroline
0
Reputation points
commented
2026-11-06T20:31:13.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 3%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Rain Dotzler
0
Reputation points
1 answer
TEAMS Meeting Issues
I have a group set up in Outlook that has members within our company and others outside the company. When I send them a TEAMS meeting invite only about 1/3 of them actually receive it - including many within my organization. Do I have to manually type…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,276 questions
asked
2026-11-06T19:28:11.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 96%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Tim Stewart
0
Reputation points
answered
2026-11-06T20:31:13.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kai-L
21,095
Reputation points Microsoft External Staff
Moderator
0 answers
how to fix "threats"
Every time, Microsoft defender disrupts my work with a notification; "Microsoft defender has found threats, please take the recommended action" Yes, I've taken the action, scan, quick scan, deep scan, removal, clean threats...... but nothing…
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
838 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 90%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
2 answers
I CANT LOG IN IN MY MICROSOFT ACCOUNT
Good evening, I need some help. This morning, when I tried to access my Microsoft account, I was told that the email address ([Moderator note: PII removed]@gmail.com) was not linked to any Microsoft account. I discovered that it has been changed to…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,603 questions
asked
2026-11-03T21:15:25.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 83%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Cocco Bello
0
Reputation points
commented
2026-11-06T20:29:36.43+00:00
Cocco Bello
0
Reputation points