Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,562 questions
3 answers
Support Live Contact for Office 365
Contact a live technician in regards to fixing Microsoft Office 365
Microsoft 365 and Office | Other
asked
2026-11-06T13:49:37.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 25%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jan Svarc
0
Reputation points
answered
2026-11-06T21:51:43.9233333+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
2 answers
How to fix Kernel-Power event ID 42 reason 4
My system has randomly been entering sleep while in use, and I am getting zero clues to why this is happening. Here is the Details of the error <Event xmlns="__http://schemas.microsoft.com/win/2004/08/events/event__"> <System> …
Windows for home | Other | Performance and system failures
2,907 questions
asked
2026-11-04T22:57:33.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 5%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
aosiaoihfwaoihfsoaihfaw
0
Reputation points
commented
2026-11-06T21:50:18.6933333+00:00
aosiaoihfwaoihfsoaihfaw
0
Reputation points
1 answer
Bitlocker Key -- I keep receiving a wrong single use code when trying to get the key
Hello :) I'm speaking on behalf of another person that is unable currently to get the recovery Bitlocker key. We already know which link to follow to get it; however, we are stuck because everytime that we ask for a new single use code (which is sent to…
Windows for home | Other | Recovery and backup
711 questions
asked
2026-11-06T21:33:26.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 32%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Juan Pablo De La Rosa - Zalamea
0
Reputation points
edited an answer
2026-11-06T21:50:04.6066667+00:00
Juan Pablo De La Rosa - Zalamea
0
Reputation points
2 answers
PROBLEM WITH LOG IN
Good evening, I need some help. This morning, when I tried to access my Microsoft account, I was told that the email address (ciccobullo ) was not linked to any Microsoft account. I discovered that it has been changed to coccobello20.f1xv0z6," along…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,606 questions
asked
2026-11-06T21:16:11.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 83%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Cocco Bello
0
Reputation points
answered
2026-11-06T21:48:59.8966667+00:00
EmilyS726
278.3K
Reputation points
Independent Advisor
1 answer
Surface Laptop for Business 7th Edition unexpectedly reboots during Modern Standby
I have a Surface Laptop for Business 7th Edition with Intel running Windows 11. The laptop periodically reboots by itself, usually when I am not actively using it. This normally happens while the computer is sleeping or when the lid is closed. For…
Windows for home | Windows 11 | Sleep and Power on, off
2,212 questions
asked
2026-11-06T21:45:28.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 43%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
Leonid Frolov
20
Reputation points
answered
2026-11-06T21:46:38.6733333+00:00
Leonid Frolov
20
Reputation points
2 answers
PUBLISHER cancellation
Hi, You have cancelled the support for PUBLISHER.. I have a CD which I purchased some time ago. You will not let me install it. I paid for this program, separately from Office 365, which I pay annually. Since I own the CD, I wonder is it even legal for…
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,134 questions
asked
2026-11-06T05:01:54.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 97%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Paulien George
0
Reputation points
answered
2026-11-06T21:45:41.7+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
0 answers
Surface Laptop for Business 7th Edition – all microphones disappear after Intel Smart Sound Technology OED / DSP crash
have a Surface Laptop for Business 7th Edition with Intel running Windows 11. Intermittently, the entire microphone/input audio subsystem disappears. Typical symptoms: Bluetooth headphones remain connected. Audio playback may initially stop and later…
Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked
2026-11-06T21:42:24.54+00:00
Leonid Frolov
20
Reputation points
asked
2026-11-06T21:42:24.54+00:00
Leonid Frolov
20
Reputation points
0 answers
Office Home & Business 2019
I've purchased this Office Home & Business 2019 and it's in my account. When I click to install it, it reroutes me to 365 but I don't want 365. How do I download Office Home & Business 2019?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,562 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 82%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKO%3C/text%3E%3C/svg%3E)
0 answers
problems adding an outlook account to my new macbook
I have tried over the last few days to add an existing outlook account to my new Mac book air. There are no drop down menus which allow me to do this.Either via mail or via my outlook account.
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
3,056 questions
asked
2026-11-06T15:33:33.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 1%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jenny Wheeldon
0
Reputation points
commented
2026-11-06T21:39:28.9333333+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
3 answers
Supported termination while the initial CREATE_PROCESS_DEBUG_EVENT remains pending
I am reviewing a hypothetical Windows launcher design. No implementation or debugging experiment is being reported. Assume the following state: CreateProcessW created a new process using DEBUG_ONLY_THIS_PROCESS. The creating/debugger thread received…
Windows development | Windows API - Win32
3,144 questions
asked
2026-10-31T07:10:33.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 5%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Rodrigo Lozano Marroquin
0
Reputation points
commented
2026-11-06T21:39:24.9566667+00:00
Rodrigo Lozano Marroquin
0
Reputation points
2 answers
OneNote freezes and is "not responding" when I am annotating over PDFs
I am using OneNote over 7 years. Never had issues. I have a tried 2 new laptops, I have latest issue of OneNote. I want to be able to annotate over my PDF notes in OneNote like I have been doing for the past number of years. Now OneNote freezes,…
Microsoft 365 and Office | OneNote | For education | Windows
Microsoft 365 and Office | OneNote | For education | Windows
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
757 questions
asked
2026-11-05T19:52:29.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 54%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJO%3C/text%3E%3C/svg%3E)
Joe O'Connor
0
Reputation points
commented
2026-11-06T21:38:23.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 25%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
Ivory
2,610
Reputation points
Independent Advisor
2 answers
I need LIVE SUPPORT!! // Excel files are being listed multiple time
Your AI assistant isn't able to solve my problem. I need to speak to a live person
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,734 questions
asked
2026-11-06T15:06:38.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 54%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Cindy Murray-Desmaretz
0
Reputation points
edited the question
2026-11-06T21:37:57.8633333+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
1 answer
Windows App for iPad – WebAuthn/YubiKey Redirection Stopped Working, No Passkey Permission Prompt
I'm experiencing an issue with WebAuthn/FIDO2 security-key redirection in Microsoft Windows App for iPadOS. The same configuration works correctly on my iPhone but fails on my iPad. This functionality previously worked correctly on my iPad but stopped…
Windows for business | Windows Client for IT Pros | User experience | Remote desktop clients
asked
2026-10-27T20:59:57.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 12%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Smith, Travis W
0
Reputation points
edited a comment
2026-11-06T21:37:56.3566667+00:00
Chance Maurice Niyonzima
825
Reputation points
Independent Advisor
3 answers
Classic RD Web Access XSLT deprecation — permanent fix and release timeline for Windows Server 2022?
We operate customer-facing classic RD Web Access portals (/RDWeb/Pages) on Windows Server 2022. Customers sign in to access published applications and desktops, download .rdp files, and launch sessions using the native Windows Remote Desktop client…
Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked
2026-10-20T12:47:14.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 41%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Joel Taylor
0
Reputation points
answered
2026-11-06T21:37:38.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 99%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Stein Langlie
0
Reputation points
2 answers
How do I create a VM in Azure?
I get the following error, "This size is currently unavailable in eastus for this subscription: NotAvailableForSubscription." What should I do?
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
10,469 questions
asked
2026-11-06T18:31:45.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 54%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFM%3C/text%3E%3C/svg%3E)
Fred Massa
0
Reputation points
answered
2026-11-06T21:36:41.0266667+00:00
Andreas Baumgarten
133.1K
Reputation points MVP
Volunteer Moderator
1 answer
need to install ms office onto a new macbook
The original MacBook which had ms office 2024 was damaged and cannot be used how can I install that ms office into a new MacBook?
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
3,056 questions
asked
2026-11-06T21:24:26.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 94%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHA%3C/text%3E%3C/svg%3E)
Hayashibara, Alvin
0
Reputation points
edited the question
2026-11-06T21:35:23.2566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Clover-L
110
Reputation points Microsoft External Staff
Moderator
2 answers
We bought microsoft 365 for two computers
We bought microsoft 365 got two computers. Micosoft is wanting us to buy it again. I thought when we bought microsoft it was for the life of both of our computers. One is license under CherylRobbinsCityofSouthShore the other is under…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,562 questions
asked
2026-11-06T17:14:39.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 73%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
Cheryl Robbins
0
Reputation points
answered
2026-11-06T21:32:01.4933333+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
2 answers
need to change my "from" email name when I'm sending emails in New Outlook for my google account
I need to update my current sender name in New Outlook for a google account. I made the changes in GMAIL but those are not reflected in my "new" outlook account. What are the steps to update my sender name?
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,597 questions
asked
2026-11-05T22:14:08.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 28.000000000000004%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Alex Kukurudz
0
Reputation points
commented
2026-11-06T21:30:14.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kai-L
21,095
Reputation points Microsoft External Staff
Moderator
1 answer
SMS in Teams
I am not sure I'm missing it but the documentation doesn't seem to clearly state if the recipient of an SMS sent FROM Teams has to be in my tenant. Please advise
Microsoft Teams | Microsoft Teams for business | Chats | Other
Microsoft Teams | Microsoft Teams for business | Chats | Other
Additional chat-related features and issues within Microsoft Teams for business
1,301 questions
asked
2026-11-05T19:02:05.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 79%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Sabine Harrison
0
Reputation points
commented
2026-11-06T21:29:57.6+00:00
Kai-L
21,095
Reputation points Microsoft External Staff
Moderator
3 answers
COMO DESCARGAR MI FACTURA DE COMPRA MICROSFOT 365
Compre la suscripcion de Microsoft 365 familia y no hay link para descargar la factura.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,734 questions
asked
2026-08-24T15:51:49.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 77%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
DAGOBERTO RUIZ ARI
0
Reputation points
commented
2026-11-06T21:27:16.26+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator