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Not receiving 2FA verification emails

I am completely locked out of my personal Microsoft account because i do not receive two-factor authentication (2FA) verification emails. The strange part is that password-reset emails arrive immediately and without any problems. It is specifically the…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-11T15:39:07.3433333+00:00
STARWRON 0 Reputation points
answered 2026-11-11T20:06:41.46+00:00
Virginia M 42,505 Reputation points Independent Advisor
1 answer

co pilot upload file issue

hi every one i am facing another issue in copilot uploading file when i am clicking on upload file button after that nothing happening the box of choosing file is not opening click again and again but the box is not opening to select files i tried…

Microsoft Copilot | Windows Copilot | App
asked 2026-11-10T09:50:40.3333333+00:00
usman khan 0 Reputation points
commented 2026-11-11T20:02:33.5466667+00:00
HPH 0 Reputation points
1 answer One of the answers was accepted by the question author.

Account Hacked, desperate for assistance

Hello! My Microsoft account was recently compromised and I was able to log back in after resetting the password and verifying my identity. At first I was unable to even log in as Microsoft did not recognize my email (the hacker had changed it to…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-10T23:51:56.1566667+00:00
Damian 20 Reputation points
commented 2026-11-11T19:56:53.2766667+00:00
Jonathan Moret Torres 0 Reputation points
2 answers

I'm trying to login to my 365 subscription on my Mac

It is giving me an unknown error code OxO when I try to login to my activated and paid account. I need to be able to used my paid for subscriptions to run our business.

Microsoft 365 and Office | Install, redeem, activate | For business | MacOS
asked 2026-11-11T19:33:31.2033333+00:00
Danessa Mortenson 0 Reputation points
edited an answer 2026-11-11T19:54:20.2666667+00:00
Lin V 1,970 Reputation points Independent Advisor
1 answer

Microsoft Store company account - Employment verification stuck "Under review" since Oct 29

Our Microsoft Store company developer account (publisher "DoubleHash", South Korea) shows Email verification and Business verification as Verified, but Employment verification has been "Under review" since October 29, 2026 - well past…

Microsoft Partner Center | Other
asked 2026-11-10T09:32:27.5833333+00:00
Dongpil Lim 0 Reputation points
commented 2026-11-11T19:53:15.9733333+00:00
Samson Ajayi 0 Reputation points
3 answers One of the answers was accepted by the question author.

Unable to log in to email account due to sms issue at your end.

I have a couple of outlook accounts. This one I am using I can log in to my email just fine. However because I have not used the other for a while I cannot log in. I went through all the steps first tried the password which wanted to send an sms code. I…

Outlook | Web | Outlook.com | Email
asked 2026-11-11T11:16:09.0533333+00:00
George Fsadni 0 Reputation points
commented 2026-11-11T19:52:38.17+00:00
Virginia M 42,505 Reputation points Independent Advisor
2 answers

camera went blackish

got a brand new american megatrends laptop and the camera went blank after couple shots

Microsoft Edge | Other | Windows 11
asked 2026-11-11T19:14:59.42+00:00
Oliver Kane 0 Reputation points
answered 2026-11-11T19:50:55.8433333+00:00
John Jefferson Doyon 90,835 Reputation points Independent Advisor
2 answers

protection

How do I know if my computer is protected from a virus etc.

Windows for home | Other | Security and privacy
asked 2026-11-11T19:28:53.2166667+00:00
Ann Martyn 0 Reputation points
edited an answer 2026-11-11T19:47:49.3966667+00:00
Marcin Policht 113K Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Laptop Never updates.

My laptop (Fujitsu Lifebook a series) running version 1709 never ever updates. Windows 10. Can anyone help.

Windows for home | Windows 10 | Windows update
asked 2026-11-11T16:41:53.7033333+00:00
thomas powys-keck 0 Reputation points
accepted 2026-11-11T19:40:44.7866667+00:00
thomas powys-keck 0 Reputation points
1 answer

How to get "Edge" blue dot off of google docs

I am having the floating blue edge dot on my google docs documents. I really want it removed/disabled. How can I do that?

Microsoft Edge | Website issues | Windows 11
asked 2026-11-08T16:48:51.9666667+00:00
Ava Eden 0 Reputation points
commented 2026-11-11T19:39:15.82+00:00
JD 0 Reputation points
3 answers

Windows 10 ESU not installing updates

Previously being enrolled in ESU after having computer problems i replaced my HDD and did a fresh install of windows 10 I asked the question on the 10 forum how did i get back into the ESU. I was told it was attached to the computer not the HDD and after…

Windows for home | Windows 10 | Extended Security Update (ESU)
asked 2026-10-24T09:54:56.15+00:00
David Smith 0 Reputation points
commented 2026-11-11T19:37:25.67+00:00
Ramesh Srinivasan 90,040 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

How do I check for updates to SSMS

I was instructed my our IT person to update SQL Server or SSMS by opening SSMS > Help > Check for Updates. But I can't find the "Check for Updates" prompt. Do I have to sign into SSMS in order to see the "Check for Updates"?

SQL Server | Other
SQL Server | Other

Additional SQL Server features and topics not covered by specific categories

14,836 questions
asked 2026-11-11T18:51:29.72+00:00
Loretta Berardi 0 Reputation points
commented 2026-11-11T19:37:01.6033333+00:00
Loretta Berardi 0 Reputation points
1 answer One of the answers was accepted by the question author.

i am unable to connect data from website in power bi desktop

Details: "Web.Contents failed to get contents from 'https://www.investopedia.com/terms/d/data-analytics.asp' (402): Payment Required"

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-11-11T19:26:34.0666667+00:00
Ujwala Desai 20 Reputation points
accepted 2026-11-11T19:33:28.3133333+00:00
Ujwala Desai 20 Reputation points
3 answers

Payment glitch even though i have the funds to pay it.

Hello, I have pre ordered a game in June and it said that it would automatically charge me 10 before it releases. The day before it automatically charges me, I had to buy something so I didn't have enough for it when it would charge to my account. So,…

Windows for home | Other | Gaming
asked 2026-11-11T02:29:11.2766667+00:00
Enzo 0 Reputation points
commented 2026-11-11T19:29:57.98+00:00
paulr0511 49,755 Reputation points Independent Advisor
1 answer

Date Picker Content Control in Word document table cell

Want to force date entries to be consistent by adding a control content 'field' in a Word doc table cell. Click cell to select Developer tab > Date picker content control icon Select Developer > Properties > Set up properties as such All…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-08T06:13:45.2366667+00:00
Dale Webb 15 Reputation points
commented 2026-11-11T19:29:32.9233333+00:00
Dale Webb 15 Reputation points
1 answer

Account locked, forms sent and never received anything in the 24 hours after that. It's been 15 days since the account was locked and I don't know if the case is been reviewed and I have to wait longer or not.

The forms have been sent and I never received anything in the 24 hours after that. It's been 15 days since the account was locked and I don't know if the case is been reviewed or not and I have to wait longer. The option to the recovery form for the…

Outlook | Web | Outlook.com | Email
asked 2026-11-11T18:46:34.5433333+00:00
Camilo Vargas Ramos 0 Reputation points
answered 2026-11-11T19:22:31.5233333+00:00
Jonathan Deives 83,575 Reputation points Independent Advisor
2 answers

Cannot access Documents

We are unable to open any of our word or excel documents. A documents title will appear in recents and when we click on it, it says the Directory Name isn't valid. Help We have Microsoft 2021.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-03T16:44:21.98+00:00
Kay Weeks 0 Reputation points
commented 2026-11-11T19:22:00.86+00:00
Kay Weeks 0 Reputation points
2 answers

Multiple BEX64 crashes, reboots from bugcheck, Blue screens, VSTs causing black screens....

I have been attempting to get a VST update to work properly and have started investigating Event viewer and Reliability Monitor and seen multiple BEX64 shutdown, application failures, windows failures and warnings as well as information. I do not see…

Windows for home | Windows 11 | Performance and system failures
asked 2026-11-10T00:35:07.6766667+00:00
Derek b 0 Reputation points
commented 2026-11-11T19:20:42.3+00:00
Derek b 0 Reputation points
2 answers

add owner to a team

Hi. I can't add an owner to a listed team. Followed all the instructions, but to no avail. Please advise.

Microsoft Teams | Microsoft Teams for business | Teams and channels | Manage a team or channel
asked 2026-11-10T17:14:12.9733333+00:00
Maryanne Ditter 0 Reputation points
commented 2026-11-11T19:20:13.8333333+00:00
Didier 5 Reputation points Independent Advisor
1 answer

Try to get artifact signing

Hi, My identity/organization validation has been “In Progress” for approximately three weeks. Could someone from the support team please check why the validation is taking so long and advise whether there is anything missing or anything I need to do? I’m…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,792 questions
asked 2026-11-11T19:17:45.8633333+00:00
israel alush 0 Reputation points
answered 2026-11-11T19:19:54.8533333+00:00

AI answer