Our Microsoft Store company developer account (publisher "DoubleHash", South Korea) shows Email verification and Business verification as Verified, but Employment verification has been "Under review" since October 29, 2026 - well past the stated 5 business days. We have not received any request for more documents. We tried to open a support case, but: Partner Center Help + support shows no Workspace to choose (account not approved yet) Partner Center AI assistant says it doesn't support Microsoft Accounts "Create support case (MSA)" and "(Entra ID)" both open Engage Center, which signs in but spins forever (Chrome and Edge) Could a moderator check the verification status or escalate it? We have 6 Windows apps ready to publish. Thank you.

Microsoft Store company account - Employment verification stuck "Under review" since Oct 29

Dongpil Lim 0

Our Microsoft Store company developer account (publisher "DoubleHash", South Korea) shows Email verification and Business verification as Verified, but Employment verification has been "Under review" since October 29, 2026 - well past the stated 5 business days. We have not received any request for more documents.

We tried to open a support case, but:

Partner Center Help + support shows no Workspace to choose (account not approved yet)
Partner Center AI assistant says it doesn't support Microsoft Accounts
"Create support case (MSA)" and "(Entra ID)" both open Engage Center, which signs in but spins forever (Chrome and Edge)

Could a moderator check the verification status or escalate it? We have 6 Windows apps ready to publish. Thank you.

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Microsoft Store company account - Employment verification stuck "Under review" since Oct 29

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