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2 answers

I upgraded my account but it was installed on the wrong account.

I needed more 1 Drive space so I upgraded the account, but for some reason, it was installed on an alternate account I have.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-10T18:33:06.43+00:00
Beth Akers 0 Reputation points
answered 2026-11-10T19:10:46.6933333+00:00
EmilyS726 279.7K Reputation points Independent Advisor
2 answers

deleting my files from onedrive

I went to one drive recently to upload a file to share with a friend. All went well. I want to remove everything that is there as I do not want it on there. I followed the help and highlighted all of the files and folder. No menu or delete option…

Windows for home | Windows 10 | Files, folders, and storage
asked 2026-11-10T18:32:00.6166667+00:00
Steven Maguire 366 Reputation points
answered 2026-11-10T19:15:40.8266667+00:00
Ron Ryan Arambulo 330 Reputation points Independent Advisor
2 answers

OneNote sync fails due to persistent account sign-in hangs (Error Code: 657rx)

I am experiencing a persistent sign-in and synchronization issue with my Microsoft account, which is preventing OneNote from syncing my latest content

Microsoft 365 and Office | OneNote | For education | Windows
asked 2026-11-10T18:31:52.1966667+00:00
Eddy 0 Reputation points
commented 2026-11-11T08:42:01.7666667+00:00
Jayden-P 4,305 Reputation points Independent Advisor
2 answers

No Check box next to emails

Check box my next to email has disappeared and been replaced with a blue line. Want to eliminate the blue line

Outlook | Web | Outlook.com | Email
asked 2026-11-10T18:29:51.3033333+00:00
Mary Ann Fearer 0 Reputation points
answered 2026-11-10T23:50:42.0733333+00:00
Emma1-N 14,920 Reputation points Microsoft External Staff Moderator
2 answers

Had to order two Visual Studio subscription renewals, neither works

I've ordered Visual Studio subscription renewal twice and neither works

Developer technologies | Visual Studio | Other
Developer technologies | Visual Studio | Other

A family of Microsoft suites of integrated development tools for building applications for Windows, the web, mobile devices and many other platforms. Miscellaneous topics that do not fit into specific categories.

5,859 questions
asked 2026-11-10T18:28:32.61+00:00
John Palmer 0 Reputation points
answered 2026-11-11T05:57:00.92+00:00
HelpfulTech 0 Reputation points
2 answers

Users can access the file but cannot access the library

My colleagues can open a SharePoint file when I send them a direct link, but they don’t see the document library when they browse that SharePoint site. Do you know what might be causing this?

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-11-10T18:23:57.1133333+00:00
James Scot 0 Reputation points
edited an answer 2026-11-10T18:40:31.4033333+00:00
Hani-Ng 2,835 Reputation points Independent Advisor
2 answers

New Outlook Deleted All my Signatures and Won't let me Add Them Back

I upgraded to the newest Outlook about 6 months ago. I didn't realize upgrading would cause me to lose my old signatures. Despite that happening I still proceeded using the newest Outlook. I created new signature templates and have been adjusting to the…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-10T18:22:25.0733333+00:00
answered 2026-11-10T18:48:56.6366667+00:00
Ivory 2,625 Reputation points Independent Advisor
0 answers

Azure Artifact Signing – Organization Identity Validation Failed After Successful ID Verification

My Azure Artifact Signing organization identity validation changed to "Validation Failed." I successfully completed the requested government ID verification, but received no explanation for the failure. How can I request a review or find out…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,778 questions
asked 2026-11-10T18:20:05.5333333+00:00
Danny 0 Reputation points
1 answer

how to create a desktop shortcut that appears on top of my wallpaper

i have tried everything to create shortcut appear. updated all windows updates and graphics drivers. tried just the rmb new shortcut (nothing appears on my actual desktop) i can create a shortcut file in my desktop file manager but it doesn't actually…

Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
asked 2026-11-10T18:19:27.3866667+00:00
omr 0 Reputation points
answered 2026-11-10T18:57:03.6633333+00:00
Paulo GM 74,055 Reputation points Independent Advisor
1 answer

purchased office home 2024 for Mac OS. won't take the code

5 hours and counting trying to get office 2024 installed on my Mac. It shows a message that my office 2019 is out of date and I have to update to office 365. it will not allow me to enter the purchase code for 2024. This is back end issue and MS…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-11-10T18:15:26.3666667+00:00
lincoln rowley 0 Reputation points
answered 2026-11-10T18:53:04.79+00:00
EmilyS726 279.7K Reputation points Independent Advisor
2 answers

how do i get a copy of my annual renewal for microsoft 365

How do I get a copy of my annual renewal payment for microsoft 365

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-10T18:14:03.8666667+00:00
Brian Gissings 0 Reputation points
answered 2026-11-11T06:28:35.5733333+00:00
Vikki-T 13,945 Reputation points Microsoft External Staff Moderator
0 answers

Build 28000.3501 out to RP Channel

Live in W.U. https://support.microsoft.com/en-us/servicing/os/windows-11/2026/11/kb5132059-windows-11-26h1-security-update

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-11-10T18:13:48.0466667+00:00
CrazyKats 20,305 Reputation points Volunteer Moderator
edited the question 2026-11-10T19:48:12.93+00:00
CrazyKats 20,305 Reputation points Volunteer Moderator
0 answers

Builds 26200 & 26300.9974 out to RP Channels

Live in W.U. https://support.microsoft.com/en-us/servicing/os/windows-11/2026/09/windows-11-version-26h2-update-history

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-11-10T18:11:33.8666667+00:00
CrazyKats 20,305 Reputation points Volunteer Moderator
edited the question 2026-11-10T19:46:46.1366667+00:00
CrazyKats 20,305 Reputation points Volunteer Moderator
2 answers

help with zoom extension for outlook

I am trying to log in so I can get the Zoom extension for outlook, but when i am sent to connect with outlook, it stops me at log in.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-11-10T18:11:05.0066667+00:00
answered 2026-11-10T18:26:03.07+00:00
2 answers

lost microsoft office

after reinstalling computer, lost microsoft office...

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-11-10T18:10:22.96+00:00
Jack Lin 0 Reputation points
answered 2026-11-11T06:46:41.5066667+00:00
Vikki-T 13,945 Reputation points Microsoft External Staff Moderator
2 answers

Publisher is not included in Office 365 Personal subscription anymore?

I cannot access to Publisher functionalities that should be enabled by my yearly Personal subscription at Office365. I can see my account logged in in the top right corner, but it says I have no licence! Even if I can normally use the other tools of…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-10T18:08:26.0333333+00:00
Maria Rita 0 Reputation points
edited an answer 2026-11-11T08:43:35.12+00:00
WordWizzard 1,245 Reputation points
2 answers

Office Home & Student 2019 License (one-time purchase) no longer working

I purchased Office Home & Student 2019 and have been using it until today. The unsupported version of Word specifically stopped working, but when I redownload the last version of Office that this license works with (16.78.3), I still can't use Word.…

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-11-10T18:06:08.57+00:00
Maren Kuether 0 Reputation points
answered 2026-11-10T22:59:24.1+00:00
Bob Jones AKA CyberTaz MVP 438.6K Reputation points
0 answers

Microsoft Entra ID bloqueou convites de usuários externos devido a atividades suspeitas

Olá, comunidade Microsoft. Estamos enfrentando um problema no Microsoft 365 ao tentar convidar usuários externos (Guest Users) para acessar os recursos da nossa organização. Ao realizar um convite pelo Microsoft Entra ID, recebemos a seguinte…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-11-10T18:03:29.01+00:00
Gabriel Celada 0 Reputation points
1 answer

Currently have Window 11 Home Insider Preview Copy.

having a hard time updating my pc. I try resorting to previous version but keeps failing. It wont even allow me to update keeps failing.

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-11-10T18:03:25.98+00:00
Crystal 0 Reputation points
answered 2026-11-10T18:20:06.8666667+00:00
CrazyKats 20,305 Reputation points Volunteer Moderator
0 answers

Marketing consent is mandatory during registration at Microsoft Community Center

There is no possibility to accept the Privaty statement without agreeing on marketing consent. Is it allowed in EU?

Community Center | Discuss the Q&A site | Get started on Q&A
asked 2026-11-10T18:02:19.9033333+00:00
Maria Rita 0 Reputation points