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reoccurring credit card charge

I am receiving a reoccurring charge on my credit card for $24.37. It is showing on my bill as MICROSOFT Z73ZY1MW1VQR98053. I do not know what this charge is for.

Microsoft 365 and Office | Other
asked 2026-11-12T15:36:57.3966667+00:00
Gina Rajchel 0 Reputation points
answered 2026-11-12T15:38:44.2966667+00:00

AI answer

1 answer

One drive, Microsoft teams, Domain issues, spending 3 days could not solve

Good day, Requesting online support for the past three days i was unable to sorted out the issues. I kindly request you to please assign a online agent to support and help with business and family plans. Thanks

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-12T15:35:30.44+00:00
Haleemi 0 Reputation points
answered 2026-11-12T16:12:22.23+00:00
Ryan-N 16,960 Reputation points Microsoft External Staff Moderator
1 answer

Billing error

I have received notice of a past due bill for 3 months. I have no knowledge of what this is and am unable to access any of the 3 invoices. I will not pay for anything that does not apply to me. I have reached out several times for assistance with a…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-11-12T15:35:28.98+00:00
Laura Ross 0 Reputation points
answered 2026-11-12T17:06:40.8433333+00:00
paulr0511 49,755 Reputation points Independent Advisor
1 answer

Azure portal need to mass change tier on a directory within container

How to change tier on every item in the directory within Container in Storage

Azure Blob Storage
Azure Blob Storage

An Azure service that stores unstructured data in the cloud as blobs.

3,350 questions
asked 2026-11-12T15:34:47.08+00:00
Leon, Irene 0 Reputation points
answered 2026-11-12T15:37:52.25+00:00

AI answer

1 answer

Signing in to outlook & 365

How do you sign in using just your email & password? Bypassing verification process.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-12T15:33:45.09+00:00
Craig Degeyter 5 Reputation points
answered 2026-11-12T16:28:45.77+00:00
SD - IA 183.2K Reputation points Independent Advisor
1 answer

Payment problem about the renew sunscription

很抱歉,發生錯誤 我們這邊發生問題。請稍候片刻。 PaymentInstrumentNotFound/00-db6a1cb4586345e6ace4a70affdea933-0000000000000000-01 2026年11月12日 下午3:28:47 [UTC] Please help investigate the issue. Thank you.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-12T15:32:03.03+00:00
Happy 0 Reputation points
answered 2026-11-12T16:11:50.24+00:00
TaoLi 120.6K Reputation points Independent Advisor
1 answer

masalah menggunakan Copilot sejak petang tadi

saya menghadapi masalah menggunakan Copilot sejak petang tadi

Microsoft Copilot | Other
asked 2026-11-12T15:30:18.5533333+00:00
shamsul jamaluddin 0 Reputation points
edited an answer 2026-11-13T02:31:28.4666667+00:00
Emma1-N 15,165 Reputation points Microsoft External Staff Moderator
1 answer

Learning Lab: Programmatic Advertising Learning Path badge not awarded after 100% completion (skill shows 3 of 5 credits)

Hi Microsoft Advertising team, I completed the Programmatic Advertising Learning Path in Learning Lab on 10 November 2026. All 5 courses show "Completed" and the path shows 100%, but the Programmatic Advertising skill badge still shows "In…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

446 questions
asked 2026-11-12T15:27:55.5733333+00:00
Muhammad Saad Arslan Sadiq 0 Reputation points
answered 2026-11-12T15:56:43.1833333+00:00
MS Advertising - Chris 0 Reputation points Microsoft External Staff Moderator
1 answer

What are the meanings of the various Icons/tags that appear on the title/preview heading of my email.

What are the meanings of the various Icons/tags that appear on the title/preview heading of my email. The Reply icon, preceded by a red exclamation mark are showing up on an email that I recently replied to. What do they mean?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-12T15:24:55.1833333+00:00
David DeWitt 0 Reputation points
answered 2026-11-12T15:36:45.99+00:00
Lin V 2,055 Reputation points Independent Advisor
1 answer

How to add phone number to account if there is no option to add phone number

When I followed all the steps to add phone number to account I had no option to add a phone number i can add a email address. My phone number has recently changed for the first time in 10 years. My account literally has no option to add a phone number…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-12T15:20:49.93+00:00
Tabitha Mulkey 0 Reputation points
answered 2026-11-12T16:02:51.2033333+00:00
EmilyS726 280.7K Reputation points Independent Advisor
2 answers

Live Power BI reporting without manual Excel exports.

We are using Microsoft Planner Premium (Project Plan 1). The plan contains custom task fields such as: Scope (Category) Skill Code (Shop) Task Reference Description Remarks Day Wise Tracking We connected Power BI to Dataverse and can access…

Microsoft 365 and Office | Project | For business | Other
asked 2026-11-12T15:19:52.33+00:00
Krishna Teja Dinavahi 0 Reputation points
edited the question 2026-11-12T17:23:04.89+00:00
Kai-L 21,455 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Excel Default Date Entries

I'm having an issue with my work computer for excel. On every copy of excel I have ever used, if I were to enter the month and day as such: mmm d --------------> apr 4 ----------------------> April 4, 2026 (i understand cell formatting changes this…

Microsoft 365 and Office | Excel | For education | Windows
asked 2026-11-12T15:16:21.6666667+00:00
Martin C 20 Reputation points
commented 2026-11-12T15:48:30.3133333+00:00
Martin C 20 Reputation points
2 answers

I need to update my legal name in Microsoft Portal

I am not able to contact or raise ticket with credential Team

Community Center | Not monitored
asked 2026-11-12T15:16:03.9166667+00:00
Shankrappa C Navalgund 0 Reputation points
edited an answer 2026-11-12T16:27:24.0266667+00:00
Gérard Oomens 133.8K Reputation points Volunteer Moderator
2 answers

Excel scripts not working on browser

The automation tab is broken for our Microsoft account on the web version of excel. It works fine on the desktop app, but on browser, the scripts we have saved do not load, and when trying to create a new script it has the following error: "An…

Microsoft 365 and Office | Excel | For home | Other
asked 2026-11-12T15:14:02.8233333+00:00
Jack Scales 0 Reputation points
answered 2026-11-14T08:05:31.9566667+00:00
Thomas4-N 23,670 Reputation points Microsoft External Staff Moderator
3 answers

Transfer OneDrive personal account that is over the 5GB limit to a OneDrive Family Plan

My personal OneDrive account has expired and has 22GB. I want to trans fer the data to my wife's Family Plan. I seem to be unable to download my personal One Drive to File Explorer because it is more than 5GB

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-12T15:12:15.2366667+00:00
Yancey Brame 0 Reputation points
answered 2026-11-12T15:55:07.4066667+00:00
Manoel Barros 23,390 Reputation points Independent Advisor
1 answer

UI layout glitch: "People" header overlaps "Moments" in Photos sidebar

In the brand new OneDrive Photos program, navigating to the People tab causes the large "People" page heading to overlap directly on top of the "Moments" tab in the left navigation pane.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-12T15:09:50.9466667+00:00
Tyler Hall 0 Reputation points
commented 2026-11-13T12:17:03.2466667+00:00
Tyler Hall 0 Reputation points
0 answers

Persistent IMAP OAuth authentication failure (AADSTS7000 / User is authenticated but not connected) on Outlook personal accounts in FairEmail

Hello, ​I am experiencing a persistent authentication issue with my personal Microsoft Outlook account ([email protected]) in FairEmail, and I've exhausted standard troubleshooting steps. Symptoms: When trying to set up or refresh the account, the OAuth…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-12T15:07:15.0933333+00:00
Paweł Kurpiel 20 Reputation points
0 answers

Pay-As-You-Go sign-up fails, support ticket wizard loops

Sign-up at signup.azure.com fails with "We couldn't complete your sign-up". The $1 card verification succeeded (US card, country United States). The portal says my account needs Account Review, but the support request wizard loops at…

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

1,095 questions
asked 2026-11-12T15:06:49.8766667+00:00
Yury Gry 0 Reputation points
1 answer

My profile no longer shows my exam details

My profile no longer shows my exam details. This includes my exam history and upcoming exams. My company recently changed their 365 tenant. I believe this is the reason. Can my profile be moved to the new tenant?

Community Center | Not monitored
asked 2026-11-12T15:06:48.58+00:00
David Conely 0 Reputation points
edited the question 2026-11-12T15:14:27.85+00:00
Clover-L 110 Reputation points Microsoft External Staff Moderator
1 answer

subscription

was prompted that subscription expired. renewed on 11/3 - have bank transaction - but keep getting renewal notices and still do not have access to edit word excel docs

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-12T15:04:30.7033333+00:00
James Armagost 0 Reputation points
answered 2026-11-12T15:39:41.9566667+00:00
DaveM121 949.2K Reputation points Independent Advisor