Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,804 questions
2 answers
Purchasing PDF X
I am trying to purchase PDF X but when I click to purchase it is asking me to log into my Microsoft account. When I tried to enter my credentials there, it wouldn't recognize it.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked
2026-11-12T15:48:31.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 78%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Dr. Muhammad Ubaidulhaq
0
Reputation points
answered
2026-11-12T16:27:03.7433333+00:00
Manoel Barros
23,390
Reputation points
Independent Advisor
1 answer
Sudden Network issues !
Hi Since last week or so I started having Network issues on my Desktop PC. No problem on any other device connected, but the PC started crashing the network of my router. I did everything I could to identify the issue on the network/ dns/dhcp/firewall…
Windows for business | Windows Client for IT Pros | Networking | Network connectivity and file sharing
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 99%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 81%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECT%3C/text%3E%3C/svg%3E)
1 answer
Login keeps saying password is wrong.
I've changed my password like 20 times now and no matter what whenever I try to log into something with a password it says incorrect. I can get into some things with passkeys but nothing where a password is required. I've deleted caches and entered…
Windows for home | Windows 11 | Accounts, profiles, and login
10,543 questions
asked
2026-11-12T15:45:53.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 12%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
Cal Potter
0
Reputation points
answered
2026-11-12T15:50:34.8933333+00:00
AI answer
1 answer
LOG IN ISSUE
Hello, I need help recovering access to my Microsoft account. I no longer have access to my old security email. I successfully verified my identity and changed my password. However, my security information replacement was later canceled. I still have…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,722 questions
asked
2026-11-12T15:45:27.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 36%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Angel Jimenez
0
Reputation points
answered
2026-11-12T16:45:18.8766667+00:00
GsN5034 - IA
79,595
Reputation points
Independent Advisor
0 answers
Microsoft Foundry: Delay in AI Quota Allocation — Need Clarification and Assistance
Problem description I am experiencing a delay in the allocation of additional Azure AI Foundry quota after completing the vetting process. Despite confirmation on September 7, 2026, the requested quota has not appeared in my subscription over two months…
Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
4,919 questions
asked
2026-11-12T15:45:20.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 81%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Dan Vladoiu
0
Reputation points
commented
2026-11-12T22:30:46.74+00:00
Dan Vladoiu
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Does New Outlook have the functionality to NOT require responses on new event invites?
I need to send an event to about 75 people, but it's just a save the date and does not require a response. However, I can't find the option to not require responses on the New Outlook - my ribbon no longer includes it (screenshot attached). Can I get…
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,634 questions
asked
2026-11-12T15:44:02.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 81%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETW%3C/text%3E%3C/svg%3E)
Teal Woodard
20
Reputation points
accepted
2026-11-12T15:47:08.7666667+00:00
Teal Woodard
20
Reputation points
2 answers
I'm being billed annually in October for a Microsoft 365 account
I'm seeing that I'm being invoiced annually in October for a Office 365 invoice. I think it may be for an account that is no longer needed. On the description on my credit card bill it reads as Microsoft*Microsoft 365 (PII Removed by Moderator) WA. …
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,055 questions
asked
2026-11-12T15:44:01.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 57.00000000000001%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Derek Smith
0
Reputation points
edited the question
2026-11-12T16:19:15.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 45%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED2%3C/text%3E%3C/svg%3E)
DaveM121 (2)
18,080
Reputation points
Volunteer Moderator
1 answer
GoPhish Phishing simulation and Suspected Microsoft 365 URL Detonation
I am conducting a third-party phishing simulation and reports that the simulation URLs are being accessed before the intended recipients interact with the test messages. These automated accesses are affecting the accuracy of the phishing-training…
Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
Protection against phishing, malware, and other threats targeting email and collaboration tools in Microsoft 365
254 questions
asked
2026-11-12T15:42:52.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 51%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jonathan Mwizerwa
0
Reputation points
answered
2026-11-12T15:45:38.3933333+00:00
AI answer
1 answer
Requesting a wider variety of Windows background pictures
The randomized background pictures on Windows never have pictures of Africa, unless it's a picture of an animal. Africa has some beautiful scenery. Can you all begin to include pictures from the continent?
Windows for home | Windows 11 | Display and graphics
5,433 questions
asked
2026-11-12T15:42:39.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 18%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
KW
0
Reputation points
answered
2026-11-12T15:43:46.4133333+00:00
AI answer
2 answers
How do I reach a live technical support agent?
How do I reach a live technical support agent? Need help!!!!
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,679 questions
asked
2026-11-12T15:42:28.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 84%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Craig Degeyter
5
Reputation points
answered
2026-11-12T16:16:47.0633333+00:00
DaveM121
949.2K
Reputation points
Independent Advisor
2 answers
not receiving emails despite trying everything
I am not receiving all my emails but some do go into junk. I then say 'not junk' and they go to my inbox but then when the next one comes it goes into junk again. I've tried all the remedies on Google with no success. I don't know how many I should…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,679 questions
asked
2026-11-12T15:42:18.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 95%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Alison Holder
5
Reputation points
commented
2026-11-14T07:58:21.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
15,165
Reputation points Microsoft External Staff
Moderator
3 answers
WSUS server repeatedly runs out of disk space every 1-2 months despite cleanup - what evidence should be collected before expanding storage?
We are investigating a recurring disk space issue on a Windows Server Update Services (WSUS) server. The current situation is: WSUS content is stored locally on the server. Disk utilization reaches critical levels approximately every 1-2 months. The…
Windows for business | Windows Server | Devices and deployment | Install Windows updates, features, or roles
asked
2026-11-12T15:41:39.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 74%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Abdullah Al Mehedy
0
Reputation points
answered
2026-11-13T20:14:39.97+00:00
Adam J. Marshall
11,031
Reputation points MVP
2 answers
word not working. i have the product key
how to install word 365? i have the product key can someone call me? what is the live agent phone number?
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,934 questions
asked
2026-11-12T15:41:09.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 0%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVK%3C/text%3E%3C/svg%3E)
vandana khurana
0
Reputation points
answered
2026-11-12T16:09:42.5966667+00:00
Stefan Blom
357.7K
Reputation points MVP
Volunteer Moderator
1 answer
reoccurring credit card charge
I am receiving a reoccurring charge on my credit card for $24.37. It is showing on my bill as MICROSOFT Z73ZY1MW1VQR98053. I do not know what this charge is for.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,679 questions
asked
2026-11-12T15:36:57.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 6%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Gina Rajchel
0
Reputation points
answered
2026-11-12T15:38:44.2966667+00:00
AI answer
1 answer
One drive, Microsoft teams, Domain issues, spending 3 days could not solve
Good day, Requesting online support for the past three days i was unable to sorted out the issues. I kindly request you to please assign a online agent to support and help with business and family plans. Thanks
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,373 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 15%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
1 answer
Billing error
I have received notice of a past due bill for 3 months. I have no knowledge of what this is and am unable to access any of the 3 invoices. I will not pay for anything that does not apply to me. I have reached out several times for assistance with a…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,055 questions
asked
2026-11-12T15:35:28.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 57.99999999999999%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
Laura Ross
0
Reputation points
answered
2026-11-12T17:06:40.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
paulr0511
49,755
Reputation points
Independent Advisor
1 answer
Azure portal need to mass change tier on a directory within container
How to change tier on every item in the directory within Container in Storage
Azure Blob Storage
Azure Blob Storage
An Azure service that stores unstructured data in the cloud as blobs.
3,350 questions
asked
2026-11-12T15:34:47.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 92%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELI%3C/text%3E%3C/svg%3E)
Leon, Irene
0
Reputation points
answered
2026-11-12T15:37:52.25+00:00
AI answer
1 answer
Signing in to outlook & 365
How do you sign in using just your email & password? Bypassing verification process.
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,722 questions
asked
2026-11-12T15:33:45.09+00:00
Craig Degeyter
5
Reputation points
answered
2026-11-12T16:28:45.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
183.2K
Reputation points
Independent Advisor
1 answer
Payment problem about the renew sunscription
很抱歉，發生錯誤 我們這邊發生問題。請稍候片刻。 PaymentInstrumentNotFound/00-db6a1cb4586345e6ace4a70affdea933-0000000000000000-01 2026年11月12日 下午3:28:47 [UTC] Please help investigate the issue. Thank you.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,804 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 78%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
1 answer
masalah menggunakan Copilot sejak petang tadi
saya menghadapi masalah menggunakan Copilot sejak petang tadi
Microsoft Copilot | Other
2,442 questions
asked
2026-11-12T15:30:18.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 16%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
shamsul jamaluddin
0
Reputation points
edited an answer
2026-11-13T02:31:28.4666667+00:00
Emma1-N
15,165
Reputation points Microsoft External Staff
Moderator