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why can't I edit and save an excel spreadsheet

I have opened an excel spreadsheet I want to edit and save. The save icon is greyed out so I can't save. I am using a MacBook Neo

Microsoft 365 and Office | Excel | Other | MacOS
asked 2026-11-07T13:11:56.0333333+00:00
Forbes 0 Reputation points
answered 2026-11-07T13:45:53.32+00:00
Marcin Policht 112.5K Reputation points MVP Volunteer Moderator
1 answer

Azure free tier

when i am trying to get the free tier it appear to me this message We couldn't load your credit info

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-07T13:41:44.5366667+00:00
Karim Aboelata 0 Reputation points
answered 2026-11-07T13:42:30.8433333+00:00

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2 answers

Feature Request: Display Newest Responses First in Microsoft Forms – Individual Results

Dear Microsoft Forms Support Team, I am a Microsoft Forms user, and I would like to request an important improvement to the Individual Results feature. Currently, when I open Responses → Check Individual Results, submissions are displayed from oldest to…

Microsoft 365 and Office | Microsoft Forms | For home
asked 2026-11-07T00:51:24.2166667+00:00
Imran Khan 0 Reputation points
edited the question 2026-11-07T13:35:07.9233333+00:00
Vikki-T 13,480 Reputation points Microsoft External Staff Moderator
2 answers

Publisher Documents

I have thousands of documents created in publisher, will I still be able to print them.

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2026-11-07T12:59:09.14+00:00
Robert McFarlane 0 Reputation points
answered 2026-11-07T13:34:51.0533333+00:00
DaveM121 946.3K Reputation points Independent Advisor
5 answers

On Xbox (or PC) console: Detecting programmatically, in-title (title's client code) when your local user sent an invite, via the Xbox console shell?

Is there any system event callback for Detecting programmatically, in-title (title's client code) when your local user sent an invite, via the Xbox console shell? As well, who the user sent the invite to?

Windows for home | Windows 11 | Gaming
asked 2026-10-29T18:55:50.9366667+00:00
Sze, Ben 0 Reputation points
answered 2026-11-07T13:33:50.0133333+00:00
Carl-L 24,825 Reputation points Microsoft External Staff Moderator
2 answers

outlook folder gone

I can enter Outlook, but resently I cannot find a specific folder named "bolig". I chatted with your support, and tried the suggestions, but with no help, and then I was cut off, and conversation seemed deleted by support. Is it possible to…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-06T16:47:51.3033333+00:00
bo bervig 0 Reputation points
edited the question 2026-11-07T13:32:44.7666667+00:00
Vikki-T 13,480 Reputation points Microsoft External Staff Moderator
2 answers

is the virus gone

so recently i had an accidental virus installed called Trojan:Script/Wacatac.H!ml but my microsoft defender antivirus doesnt dec

Windows for home | Windows 10 | Security and privacy
asked 2026-11-07T12:55:00.4433333+00:00
Jakub Góral 0 Reputation points
answered 2026-11-07T13:29:25.8633333+00:00
TaoLi 119.7K Reputation points Independent Advisor
2 answers

OneNote on IPhone and IPad syncing issues.

There are older articles that talk about this. I am looking for a newer article that can help with this issue

Microsoft 365 and Office | OneNote | For business | iOS
asked 2026-11-06T12:43:38.8733333+00:00
Higgins, Jennifer 0 Reputation points
commented 2026-11-07T13:27:40.83+00:00
Demi Nguyen 3,030 Reputation points Independent Advisor
3 answers

Select Multiple

Why do I no longer have the option to select multiple emails at the same time? For example, I used to be able to click the select multiple button, then selected morning emails that I no longer needed, then delete them all at once. Now I do not have the…

Outlook | Web | Outlook.com | Email
asked 2026-11-05T14:16:38.5966667+00:00
Grizzle, Jessica (VADOC) 0 Reputation points
answered 2026-11-07T13:23:14.22+00:00
Stefan Blom 357.3K Reputation points MVP Volunteer Moderator
2 answers

Unable to sign in to new Copilot iPhone app with personal account after migrating from old Copilot app

I have been a happy user of copilot on my pc and on my phone. i use it with a personal m365 subscription. recently, when i went to use the app on my phone, it said I needed to download the new copilot app.  I did.  and now i cannot login to the new app. …

Microsoft Copilot | Other
asked 2026-11-06T02:35:19.0033333+00:00
davjav 0 Reputation points
commented 2026-11-07T13:22:40.37+00:00
Carl-L 24,825 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Is there a way to connect my WH-1000XM6 without the sound connect app

I have settings that block any apps so I need a way to connect my headphones without the app

Surface | Surface Headphones | Setup and pairing | iOS
asked 2026-11-01T02:17:19.8633333+00:00
Ceci :) 20 Reputation points
accepted 2026-11-07T13:20:56.69+00:00
Ceci :) 20 Reputation points
2 answers

Request for Live Technical Support – Microsoft Teams Login Issue

Hello, I would like to request assistance from a live support representative, if possible, regarding an issue I am experiencing when trying to log in to Microsoft Teams on my iPhone 17 Pro Max. I initially contacted Apple Support for assistance, and they…

Microsoft Teams | Microsoft Teams Free | Sign up and Sign in | Sign in
asked 2026-11-07T08:10:21.3566667+00:00
Elsa Contreras 0 Reputation points
edited the question 2026-11-07T13:19:44.6266667+00:00
Vikki-T 13,480 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Cannot delete contacts from Outlook web but they are deleted in Outlook Classic

I have some Duplicate contacts which may have been synced from WhatsApp via iPhone contact sync appear in outlook.live.com > People > All contacts and in New Outlook. Deleting them (single or bulk) returns “Couldn’t delete contact.” Editing shows…

Outlook | Web | Outlook.com | Contacts
asked 2026-11-05T22:43:24.7+00:00
Butch 20 Reputation points
edited the question 2026-11-07T13:18:35.14+00:00
Stefan Blom 357.3K Reputation points MVP Volunteer Moderator
1 answer

Dell OptiPlex 5090: 3.5 mm headphones work at boot, but reinsertion stays "unplugged" (Windows 11 25H2)

I am troubleshooting a reproducible front 3.5 mm headphone detection failure across eight Dell OptiPlex 5090 desktops. Similar symptoms occur on some other Dell desktops, but those have not been confirmed to share the same cause. The failures were…

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-02T16:29:11.95+00:00
David Atnip 0 Reputation points
commented 2026-11-07T13:18:11.4633333+00:00
Carl-L 24,825 Reputation points Microsoft External Staff Moderator
1 answer

Wrong Device location

In my profile, you have the wrong device location. You have me on Ottawa street. I live on Sixth st. How do I change the device location?

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-07T13:15:00.3833333+00:00
Jacques Brunet 0 Reputation points
answered 2026-11-07T13:16:15.57+00:00

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1 answer

locked email on my mobile -please unlock

MY HOTMAIL ACCOUNT HAS BE FROZEN i CAN RECEIVE EMAILS ON MY LAPTOP BUT CANNOT RECEIVE OR SEND EMAILS THROUGH MY MOBILE. I have tried all the microsoft information-guidence but without any success.Please unlock my phone as Microsoft locked my phone…

Outlook | Web | Outlook.com | Email
asked 2026-11-07T12:47:08.1166667+00:00
John Senior 0 Reputation points
edited the question 2026-11-07T13:15:30.7533333+00:00
Stefan Blom 357.3K Reputation points MVP Volunteer Moderator
2 answers

Overcharge on MS365 Subscription

I work for a company that gets a discount on MS365 Family Classic subscription. I received an email on 22Sep2026 advising the amount to be charged would be $125.30. On 28Sep2026 I received an email stating I was charged $139. I have tried getting in…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-07T06:55:12.7833333+00:00
Roger E 0 Reputation points
answered 2026-11-07T13:14:31.42+00:00
Vikki-T 13,480 Reputation points Microsoft External Staff Moderator
3 answers

How do I delete my Microsoft email accounts?

How do I delete my Microsoft email accounts? Outlook on the web

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-05T16:31:43.79+00:00
harry smeekly 0 Reputation points
answered 2026-11-07T13:14:06.28+00:00
Stefan Blom 357.3K Reputation points MVP Volunteer Moderator
2 answers

change address

I have changed my email address and so you would not be able to contact on my old email address although I went onto Microsoft 365 and manage and was able to advise it the new address there I just dont know what to do

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-07T06:59:07.9633333+00:00
Margaret Johnson 0 Reputation points
answered 2026-11-07T13:09:43.05+00:00
Vikki-T 13,480 Reputation points Microsoft External Staff Moderator
1 answer

Scratched off Xbox card code

I mistakenly scratched off some codes on my Xbox card and please I need a new picture of the card code

Windows for home | Windows 10 | Microsoft Store
asked 2026-11-07T13:08:27.2466667+00:00
Julius Omoloye 0 Reputation points
answered 2026-11-07T13:09:09.88+00:00

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