1,626,623 questions

Sort by: Created
0 answers

Cancelled my subscription last month, but this month was charged again.

Is there any one that I can talk to or email with to help me get this resolved once and for all? In April I signed up for an account, paid for the first month, but decided that day to not use Azure. So, I cancelled the subscription. I'm ashamed…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-11-11T20:56:05.8533333+00:00
Christian Buckner 0 Reputation points
2 answers

How to fix error code- podzol and inability to connect ms account on minecraft for switch 2

I’ve been having this persistent issue for a while now and haven’t seen anything on reddit or other social media posts. I have minecraft on multiple platforms including switch 2, xbox, and windows. Have been trying to connect my account and do all of the…

Windows for home | Other | Gaming
asked 2026-11-11T20:56:01.0633333+00:00
OGNeonPhoenix 0 Reputation points
answered 2026-11-12T06:32:00.7966667+00:00
OGNeonPhoenix 0 Reputation points
2 answers

CANNOT ACCESS SUBSCRIPTIONS - NOT AUTHORIZED

CANNOT ACCESS SUBSCRIPTIONS - NOT AUTHORIZED [Moderator note: personally identifiable Information removed]@MAINEAA.ORG IS THE ACCOUNT THAT PAYS THE BILLS BUT CANNOT ACCESS INVOICES MICROSOFT 365 AND OFFICE

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-11T20:51:22.59+00:00
P76A28Treasurer 0 Reputation points
edited the question 2026-11-11T23:05:45.4266667+00:00
Jack-Bu 7,310 Reputation points Microsoft External Staff Moderator
2 answers

Office 2016 OneDrive

I'm using the free 5 Gb OneDrive from when I purchased Office 2016. I've recently be unable to get to my old business spreadsheets I had stored there. What I've found so far is because I don't have the 365 Office I can't recover my OneDrive. Who can I…

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-11-11T20:49:44.1733333+00:00
Randie Andrews 0 Reputation points
answered 2026-11-12T08:26:46.2233333+00:00
Vikki-T 14,115 Reputation points Microsoft External Staff Moderator
2 answers

Windows 11 Pro Activation Loop

My Windows Pro Retail digital license is linked to Microsoft account. It was originally a Windows 10/11 VM Pro on Intel Mac. I have recently migrated to Windows 11 Pro ARM VM on Apple Silicon Mac. Original VM remains activated and appears under Devices…

Windows for home | Windows 11 | Licensing and activation
asked 2026-11-11T20:49:25.9566667+00:00
Tarun Kundhi 0 Reputation points
answered 2026-11-12T04:16:22.74+00:00
Matthew J. Moore 85 Reputation points
3 answers

Cannot connect digital camera to computer

I have a Canon Powershot ELPH 360 HS A camera that, up until yesterday, seamlessly connected wirelessly to my Windows 11 computer in order to download photos. Suddenly, it returned an error "Cannot connect to server" and no longer connects to…

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-11T20:44:46.0033333+00:00
James Close 0 Reputation points
answered 2026-11-12T01:53:32.0066667+00:00
James Close 0 Reputation points
2 answers

Win 11 PC Audio-Video Out Of Sync On Only One Webpage

All streaming audio-video on my Win 11 PC is in sync but one website. How do I fix this?

Windows for home | Windows 11 | Internet and connectivity
asked 2026-11-11T20:43:02.05+00:00
p s 40 Reputation points
answered 2026-11-11T21:21:59.5166667+00:00
John Jefferson Doyon 90,835 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

How do I cancel Microsoft 365 Family now so I can install Microsoft 365 Personal

I have a current subscription to Microsoft 365 Family that I don't need anymore. I want to cancel it so I can install the personal version of the product. How do I do that?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-11T20:36:30.8366667+00:00
Sue Haack 0 Reputation points
accepted 2026-11-11T20:42:15.4866667+00:00
Sue Haack 0 Reputation points
2 answers

Outlook mail initial bubble and contact name have changed

When I compose an outgoing email from my online outlook the initial bubble and the contact name have been changed to my mothers name and initials. I did not change anything on my account and she is not at all associated with my account. Please advise…

Outlook | Web | Outlook.com | Contacts
asked 2026-11-11T20:32:27.0066667+00:00
Kim Kirker 0 Reputation points
answered 2026-11-12T03:07:03.84+00:00
Emma1-N 14,925 Reputation points Microsoft External Staff Moderator
2 answers

removed from the exam environment in the middle of the DP-900 exam

why did my exam close in the middle of it? Sent • 1:00 PM Pearson Customer Support joined • 1:00 PM Thank you for contacting Pearson VUE Candidate Services. My name is Samanta. I will be happy to help with your request. I am sorry to read that. I…

Community Center | Not monitored
asked 2026-11-11T20:26:57.8133333+00:00
Matt H 0 Reputation points
answered 2026-11-12T07:37:44.1433333+00:00
Julian Sharp 48,061 Reputation points
2 answers

Outlook not downloading

I use outlook for email and my internet provider is Spectrum. Over the last couple of weeks, I am having trouble with my email downloading. What can I do to fix this?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-11T20:26:02.23+00:00
George Bozonier 0 Reputation points
answered 2026-11-11T21:07:20.6466667+00:00
Alvise Cervellati 7,070 Reputation points Independent Advisor
1 answer

Personal Outlook calendar: basic calendar consent succeeds but reads fail

I am investigating delegated, read-only Microsoft Graph calendar access for a personal Outlook.com account. Outlook web calendar opens normally. I want to retain the least-privileged Calendars.ReadBasic permission. In a private hosted web application,…

Microsoft Security | Microsoft Graph
asked 2026-11-11T20:23:31.84+00:00
Ridgeline 0 Reputation points
answered 2026-11-12T06:58:09.1333333+00:00
Vasil Michev 128.7K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

How do I fix the logout screen options on my Windows 11?

Hi, I was doing a quiz on my lockdown browser screen for my class, and when I got finished, I accidentally lifted up my desktop and my taskbar didn't show up, I went over to my settings and fixed the taskbar situation. After that, I hit Ctrl+Alt+Delete…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-11T20:21:11.74+00:00
OJ 0 Reputation points
accepted 2026-11-11T20:51:38.9133333+00:00
OJ 0 Reputation points
2 answers

I already have Microsoft 365 and only need to change my free Outlook Acct to a paid acct.

I already have Microsoft 365 and only need to change my free Outlook Acct to a paid acct.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-11T20:17:10.6133333+00:00
Merri Quick 0 Reputation points
answered 2026-11-11T20:51:02.5733333+00:00
EmilyS726 279.7K Reputation points Independent Advisor
2 answers

Word error on window

we are sorry, but Word has run into an error that is preventing it from working correctly. Word will nrrd to be closed as a result. Showing this message again and again. Provide me best solution.

Microsoft 365 and Office | Word | Other | Windows
asked 2026-11-11T20:17:02.04+00:00
Baljinder Singh 0 Reputation points
answered 2026-11-11T20:51:29.32+00:00
Ferdinand Nanalig 33,845 Reputation points Independent Advisor
1 answer

Artifact Signing: InternalError During Sign Request After Directory Transfer — Troubleshooting HTTP 500 Error

▎ Problem description ▎ ▎ Every sign request to Artifact Signing account compliancevine-signing (East US) with certificate profile compliancevine-public returns HTTP 500…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,792 questions
asked 2026-11-11T20:16:17.9066667+00:00
Christopher-1088 0 Reputation points
answered 2026-11-12T03:23:16.7933333+00:00
Christopher Anderson 0 Reputation points
2 answers

Unable to send/update mass invite due to 24 hour limit

Trying to update some links on an invite with 1800 people I tried a few times but had a 500 recipient limit. I got my 500 recipient limit raised to unlimited but now I have met the 24 hour limit. Any workarounds to this?

Outlook | Windows | New Outlook for Windows | For home
asked 2026-11-11T20:11:27.64+00:00
Rassi, Quartus 0 Reputation points
answered 2026-11-11T20:53:10.43+00:00
John Jefferson Doyon 90,835 Reputation points Independent Advisor
1 answer

my account was compromised and i have been locked out

I have tried online to fix the problem but when I get to the where I input the console ID it keeps saying it is nor a valid x box series S code, help please? Been trying for days <Outlook | Web | Outlook.com | Account management, security, and…

Windows for home | Other | Security and privacy
asked 2026-11-11T20:10:54.1233333+00:00
anne brennan 0 Reputation points
edited the question 2026-11-12T07:24:05.97+00:00
Lychee-Ng 30,735 Reputation points Microsoft External Staff Moderator
2 answers

Selecting "Can't Use My Authenticator App" only gives option to "Use Authenticator Code"

I am trying to set up my work email account in Authenticator. But I am getting error messages saying "Sorry, we're having trouble verifying your account. Please try again." Selecting "I can't use my Authenticator App" on both…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-11T20:04:58.8833333+00:00
Harlea Price 0 Reputation points
answered 2026-11-11T20:43:26.76+00:00
Hendrix 2,770 Reputation points Independent Advisor
2 answers

Probable hacker

Hello, today my account got connected to some random apps, so I disconnected from them. I found out I can't get into the Activity tab and Security tab, because it doesnt accept my Authenticator code either. Then I found out an email has been attached to…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-11T20:03:04.24+00:00
Sztupid Géjgő 0 Reputation points
edited an answer 2026-11-12T07:04:10.4766667+00:00
Lychee-Ng 30,735 Reputation points Microsoft External Staff Moderator