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2 answers

Word error on window

we are sorry, but Word has run into an error that is preventing it from working correctly. Word will nrrd to be closed as a result. Showing this message again and again. Provide me best solution.

Microsoft 365 and Office | Word | Other | Windows
asked 2026-11-11T20:17:02.04+00:00
Baljinder Singh 0 Reputation points
answered 2026-11-11T20:51:29.32+00:00
Ferdinand Nanalig 33,845 Reputation points Independent Advisor
1 answer

Office 2016 OneDrive

I'm using the free 5 Gb OneDrive from when I purchased Office 2016. I've recently be unable to get to my old business spreadsheets I had stored there. What I've found so far is because I don't have the 365 Office I can't recover my OneDrive. Who can I…

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-11-11T20:49:44.1733333+00:00
Randie Andrews 0 Reputation points
answered 2026-11-11T20:51:22.3+00:00

AI answer

2 answers

I already have Microsoft 365 and only need to change my free Outlook Acct to a paid acct.

I already have Microsoft 365 and only need to change my free Outlook Acct to a paid acct.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-11T20:17:10.6133333+00:00
Merri Quick 0 Reputation points
answered 2026-11-11T20:51:02.5733333+00:00
EmilyS726 279.7K Reputation points Independent Advisor
1 answer

OneDrive automatically moved my files to the Recycle Bin without permission

Hello, A large number of files and folders suddenly disappeared from my OneDrive account without my permission or prior notification. I found them in the Recycle Bin and managed to restore them. This issue is not related to insufficient storage space, as…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-11-10T21:24:38.2233333+00:00
Yacoby 0 Reputation points
commented 2026-11-11T20:50:35.46+00:00
Kai-L 21,185 Reputation points Microsoft External Staff Moderator
1 answer

Email Response Time Tracking and Reporting in Outlook / Microsoft 365

Hello, Does Outlook or Exchange Online have a built-in feature to track email response times, identify unanswered emails, and generate reports showing average turnaround times per user or shared mailbox?

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,480 questions
asked 2026-11-10T15:46:28.11+00:00
Renuka Kaje 0 Reputation points
commented 2026-11-11T20:50:18.0533333+00:00
Kai-L 21,185 Reputation points Microsoft External Staff Moderator
1 answer

I'm purchasing Windows 11 Pro (Download) for a single VirtualBox

I'm purchasing Windows 11 Pro (Download) directly from the Microsoft Store for $199.99. I want to install it on one Oracle VirtualBox virtual machine used for software research and development. The virtual machine must remain permanently disconnected…

Windows for business | Windows Client for IT Pros | Devices and deployment | Licensing and activation
asked 2026-11-11T18:37:40.9233333+00:00
Project Milo 0 Reputation points
edited a comment 2026-11-11T20:47:10.6833333+00:00
Meet Patil 0 Reputation points
2 answers

Selecting "Can't Use My Authenticator App" only gives option to "Use Authenticator Code"

I am trying to set up my work email account in Authenticator. But I am getting error messages saying "Sorry, we're having trouble verifying your account. Please try again." Selecting "I can't use my Authenticator App" on both…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-11T20:04:58.8833333+00:00
Harlea Price 0 Reputation points
answered 2026-11-11T20:43:26.76+00:00
Hendrix 2,770 Reputation points Independent Advisor
1 answer

How do I enable multiplayer on Minecraft for my 7 year old child?

I bought Minecraft and set up a Microsoft account for my child, who is under 10 years old and is a member of my Microsoft Family group. He can play the game, but only on single player, which defeats the purpose of getting him his own account so he can…

Windows for home | Windows 11 | Family and online safety
asked 2026-10-10T23:49:56.9566667+00:00
Bryan Palmer 0 Reputation points
commented 2026-11-11T20:40:21.4566667+00:00
Matt Davids 0 Reputation points
2 answers

Old Comp dead! Need Office on new!

Power Supply went out on old HP 15L where my 2021 Office Professional Plus is. I cannot access it obviously to uninstall Office. I have a new Dell and need it on there, but I only have 27 days left! Phone call was waste of time because automated…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-11T02:27:11.3466667+00:00
J Anderson 0 Reputation points
answered 2026-11-11T20:40:13.95+00:00
Stefan Blom 357.4K Reputation points MVP Volunteer Moderator
2 answers

How to fix internet connecting and disconnecting constantly and updates not working

I recently got a PC, and I've used it couple times. (I got it Monday.) But yesterday, it suddenly stopped staying connected to the internet after I restarted it to update. I've tried forgetting the network, unplugging my wifi, and even resetting things…

Windows for home | Windows 11 | Internet and connectivity
asked 2026-11-11T17:16:22.53+00:00
Kayden Day 0 Reputation points
commented 2026-11-11T20:37:02.3966667+00:00
Airbus A350 8,395 Reputation points Volunteer Moderator
3 answers

2026-11 Security Update (KB5132061) (26300.9974)

What is going on with this update??? 90 minutes and its still supposedly installing, making my computer really sluggish. Is there a way to stop it and uninstall it? Please remember that the owners of computers also have the right to use their…

Windows for home | Windows 11 | Windows update
asked 2026-11-11T17:43:03.1233333+00:00
Pierre 20 Reputation points
answered 2026-11-11T20:35:23.8733333+00:00
Airbus A350 8,395 Reputation points Volunteer Moderator
1 answer

removed from the exam environment in the middle of the DP-900 exam

why did my exam close in the middle of it? Sent • 1:00 PM Pearson Customer Support joined • 1:00 PM Thank you for contacting Pearson VUE Candidate Services. My name is Samanta. I will be happy to help with your request. I am sorry to read that. I…

Community Center | Not monitored
asked 2026-11-11T20:26:57.8133333+00:00
Matt H 0 Reputation points
answered 2026-11-11T20:34:51.0133333+00:00
Gérard Oomens 133.7K Reputation points Volunteer Moderator
2 answers

How do I remove firefly.ai from joining my Teams calls?

How do I remove firefly.ai from joining my Teams calls?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Record meetings
asked 2026-11-11T19:55:32.6533333+00:00
Ani Caloustian 0 Reputation points
answered 2026-11-11T20:27:19.4766667+00:00
Chris-D 2,700 Reputation points Independent Advisor
1 answer

Artifact Signing organization verification: "You need permission" (Microsoft Accounts tenant) for a personal Microsoft account owner

I have a Public organization identity validation for Azure Artifact Signing in status "Action Required". The verification link (from the portal and from the email) opens credentials.microsoft.com and shows "You need permission". The…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,791 questions
asked 2026-11-10T17:40:04.5166667+00:00
Marco van Breemen 0 Reputation points
answered 2026-11-11T20:25:32.55+00:00
Marco van Breemen 0 Reputation points
2 answers

Having problems with One Drive and Teams - Can't Reach This Page

Hi, I've been having this problem for this entire week and during the weekend. I have a school account and I use One Drive to put in my work, a few days ago when I tried to access One Drive the page would change and say 'The connection for this site is…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-11-11T19:25:42.8666667+00:00
ivory poision 0 Reputation points
edited an answer 2026-11-11T20:23:47.1333333+00:00
Deogratias 95 Reputation points Independent Advisor
2 answers

Word Document Not Opening

My word document isn't opening. What could be the problem

Microsoft 365 and Office | Word | Other | Windows
asked 2026-11-10T22:28:16.0666667+00:00
Om'Oba Jerry Adesewo 0 Reputation points
answered 2026-11-11T20:23:21.5366667+00:00
Stefan Blom 357.4K Reputation points MVP Volunteer Moderator
1 answer

how to fix function of navigation pane keeps jumping to first page

the Navigation pane is not working properly when want to go to a specific page it keeps jumbing back at page one. how can I fix it

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-11-11T16:55:19.1466667+00:00
Efthalia Tsiavou 0 Reputation points
edited an answer 2026-11-11T20:20:37.4333333+00:00
Stefan Blom 357.4K Reputation points MVP Volunteer Moderator
3 answers

I keep getting MSBILL.INFO charge on my credit card but I do not see any order history when I log in to my account.

I never entered my credit card for any Microsoft subscription and do not see any order history or active subscription yet my card is charged $5.32 every month. How to contact Microsoft and figure out why it is charging me?

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-01-05T21:47:18.4133333+00:00
Negi, Akash 15 Reputation points
commented 2026-11-11T20:19:08.3566667+00:00
Stefan Blom 357.4K Reputation points MVP Volunteer Moderator
2 answers

How to use the Microsoft Account Recovery Code?

When you log in to your Microsoft account to generate the Recovery code using these steps: Log in to your Microsoft account (https://account.microsoft.com/). Click Security > Manager how I sign in Scroll to the bottom of the web page. In the…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2025-10-15T22:45:24.7033333+00:00
Anonymous
commented 2026-11-11T20:18:29.61+00:00
Ron Barker 2,355 Reputation points
2 answers

still paying for expired subscription?

I receive a charge on the credit card every month for Microsoft subscription services, but my account says that it expired 4 years ago.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-11T19:37:38.76+00:00
Crystal Anderson 0 Reputation points
edited an answer 2026-11-11T20:18:01.9533333+00:00
John Jefferson Doyon 90,835 Reputation points Independent Advisor