Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,095 questions
4 answers
I need to schedule a callback please, I am not able to access my e-mail. On-line support isn't helping me.
I am unable to access my e-mail in Microsoft Outlook. I keep getting a prompt stating "Send/Receive error" I have called and been directed to help.mircosoft.com and was unable to understand how to fix my problem. I have a Microsoft account…
Outlook | Windows | Classic Outlook for Windows | For home
asked
2026-10-30T19:44:48.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 70%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Marjorie Witton
0
Reputation points
commented
2026-11-07T13:24:10.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
24,825
Reputation points Microsoft External Staff
Moderator
3 answers
Select Multiple
Why do I no longer have the option to select multiple emails at the same time? For example, I used to be able to click the select multiple button, then selected morning emails that I no longer needed, then delete them all at once. Now I do not have the…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,559 questions
asked
2026-11-05T14:16:38.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 86%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGJ%3C/text%3E%3C/svg%3E)
Grizzle, Jessica (VADOC)
0
Reputation points
answered
2026-11-07T13:23:14.22+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
2 answers
Unable to sign in to new Copilot iPhone app with personal account after migrating from old Copilot app
I have been a happy user of copilot on my pc and on my phone. i use it with a personal m365 subscription. recently, when i went to use the app on my phone, it said I needed to download the new copilot app. I did. and now i cannot login to the new app. …
Microsoft Copilot | Other
2,396 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 68%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
2 answers
Request for Live Technical Support – Microsoft Teams Login Issue
Hello, I would like to request assistance from a live support representative, if possible, regarding an issue I am experiencing when trying to log in to Microsoft Teams on my iPhone 17 Pro Max. I initially contacted Apple Support for assistance, and they…
Microsoft Teams | Microsoft Teams Free | Sign up and Sign in | Sign in
Microsoft Teams | Microsoft Teams Free | Sign up and Sign in | Sign in
Accessing Microsoft Teams Free using personal or organizational credentials
617 questions
asked
2026-11-07T08:10:21.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 88%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEC%3C/text%3E%3C/svg%3E)
Elsa Contreras
0
Reputation points
edited the question
2026-11-07T13:19:44.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
1 answer
Dell OptiPlex 5090: 3.5 mm headphones work at boot, but reinsertion stays "unplugged" (Windows 11 25H2)
I am troubleshooting a reproducible front 3.5 mm headphone detection failure across eight Dell OptiPlex 5090 desktops. Similar symptoms occur on some other Dell desktops, but those have not been confirmed to share the same cause. The failures were…
Windows for home | Windows 11 | Devices and drivers
24,942 questions
asked
2026-11-02T16:29:11.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 78%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
David Atnip
0
Reputation points
commented
2026-11-07T13:18:11.4633333+00:00
Carl-L
24,825
Reputation points Microsoft External Staff
Moderator
1 answer
Wrong Device location
In my profile, you have the wrong device location. You have me on Ottawa street. I live on Sixth st. How do I change the device location?
Windows for home | Windows 11 | Devices and drivers
24,942 questions
asked
2026-11-07T13:15:00.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 23%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jacques Brunet
0
Reputation points
answered
2026-11-07T13:16:15.57+00:00
AI answer
1 answer
locked email on my mobile -please unlock
MY HOTMAIL ACCOUNT HAS BE FROZEN i CAN RECEIVE EMAILS ON MY LAPTOP BUT CANNOT RECEIVE OR SEND EMAILS THROUGH MY MOBILE. I have tried all the microsoft information-guidence but without any success.Please unlock my phone as Microsoft locked my phone…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,559 questions
asked
2026-11-07T12:47:08.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 13%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
John Senior
0
Reputation points
edited the question
2026-11-07T13:15:30.7533333+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
2 answers
Overcharge on MS365 Subscription
I work for a company that gets a discount on MS365 Family Classic subscription. I received an email on 22Sep2026 advising the amount to be charged would be $125.30. On 28Sep2026 I received an email stating I was charged $139. I have tried getting in…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,738 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 81%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERE%3C/text%3E%3C/svg%3E)
3 answers
How do I delete my Microsoft email accounts?
How do I delete my Microsoft email accounts? Outlook on the web
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,619 questions
asked
2026-11-05T16:31:43.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 61%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
harry smeekly
0
Reputation points
answered
2026-11-07T13:14:06.28+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
1 answer
How to play minecraft without microsoft
Since I can't sign in to my account in minecraft to play the game I BOUGHT ALREADY, I figured I'd ask here how to play it without microsoft. Someone can either tell me how to get around microsoft, or an actual human from microsoft will see it and maybe…
Windows for home | Windows 11 | Gaming
5,532 questions
asked
2026-07-25T21:09:01.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 68%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
master shake
0
Reputation points
answered
2026-11-07T13:09:48.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 49%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYC%3C/text%3E%3C/svg%3E)
Yasir Carngie
0
Reputation points
2 answers
change address
I have changed my email address and so you would not be able to contact on my old email address although I went onto Microsoft 365 and manage and was able to advise it the new address there I just dont know what to do
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,738 questions
asked
2026-11-07T06:59:07.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 9%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Margaret Johnson
0
Reputation points
answered
2026-11-07T13:09:43.05+00:00
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
1 answer
Scratched off Xbox card code
I mistakenly scratched off some codes on my Xbox card and please I need a new picture of the card code
Windows for home | Windows 10 | Microsoft Store
6,629 questions
asked
2026-11-07T13:08:27.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 91%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJO%3C/text%3E%3C/svg%3E)
Julius Omoloye
0
Reputation points
answered
2026-11-07T13:09:09.88+00:00
AI answer
1 answer
Automated Agent building keeps dropping back to manual
I have an existing Copilot Studio agent using the GitHub Copilot harness. I have autonomous recurrence working and a functioning authenticated custom Power Platform connector to Wealthbox. I do not want the maker to continue manually defining connector…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,857 questions
asked
2026-11-07T13:06:56.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 42%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
Guy
0
Reputation points
answered
2026-11-07T13:08:25.57+00:00
AI answer
2 answers
Appealing not working
So I didn't know much about Microsoft policy's and used a VPN I don't know why and it didn't even give me any advantage and then up you know it, my account got suspended. I had many points and now I can't use any, I was so upset with Microsoft that I…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,685 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 56.00000000000001%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
2 answers
How do you speak to a person/representative directly? -- Multiple account problems
There are multiple problems with my account. How do I speak to a representative directly.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,566 questions
asked
2026-10-23T15:39:38.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 28.000000000000004%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Dawn Szeker
0
Reputation points
edited the question
2026-11-07T13:02:57.5133333+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
1 answer
Windows HDR Calibration Tool "the specified file could not be encrypted"
When pressing finish after calibrating a hdr profile using the windows hdr calibration tool I get a popup saying "Warning Success (0x80071770) The specified file could not be encrypted". I know it creates an icc profile in…
Windows for home | Windows 11 | Display and graphics
5,419 questions
asked
2026-11-06T06:52:56.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 96%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEM%3C/text%3E%3C/svg%3E)
Eli Makrelli
0
Reputation points
commented
2026-11-07T13:02:35.5366667+00:00
Carl-L
24,825
Reputation points Microsoft External Staff
Moderator
1 answer
Transfer office 2019 from one account to another
I have office home and business 2019 license tied to an account that no longer exist. That particular user and position within the company have been terminated. I would like to transfer that license to a new computer with a new user. Thank you!
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,713 questions
asked
2026-11-07T13:01:00.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 68%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
Kristie Currie
0
Reputation points
edited the question
2026-11-07T13:01:56.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
7,980
Reputation points Microsoft External Staff
Moderator
2 answers
Azure Database for MySQL Flexible Server: sustained CPU doubles despite stable query rates
I am investigating a sustained Host CPU increase on Azure Database for MySQL Flexible Server, Standard_B1ms, UK South, running MySQL 8.4.9-azure. Following a planned restart on 18 October 2026, Host CPU settled at approximately 11–12% with the normal API…
Azure Database for MySQL
Azure Database for MySQL
An Azure managed MySQL database service for app development and deployment.
1,286 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 35%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
Restoring deleted files
I did not realize microsoft could remotely delete files that were saved onto my own computer- now I know. I deleted files from onedrive in order to use my email (storage was full but I don't use onedrive, it was just automatically taking all my stuff). …
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,416 questions
asked
2026-11-06T20:55:42.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 42%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENU%3C/text%3E%3C/svg%3E)
Nicola Urquhart
0
Reputation points
edited a comment
2026-11-07T12:58:20.1233333+00:00
Nicola Urquhart
0
Reputation points
2 answers
How to fix microphone not working
My microphone is not working. When i do the test i do not hear myself
Windows for home | Other | Devices and drivers
6,943 questions
asked
2026-11-07T12:12:42.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 97%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECO%3C/text%3E%3C/svg%3E)
Clara O'Donnell
0
Reputation points
answered
2026-11-07T12:49:03.23+00:00
TaoLi
119.7K
Reputation points
Independent Advisor