16,835 questions

Sort by: Updated
1 answer

Activate my Account

My account will not activate. I am working in Excel and it says I must activate to create and edit. When I try to activate it just spins forever. I paid in June 2026 and it says that my next payment is June 2027. How can I talk to someone who can help…

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-20T17:39:26.89+00:00
Steve Lawson 0 Reputation points
commented 2026-10-20T18:23:54.3466667+00:00
John Jefferson Doyon 91,020 Reputation points Independent Advisor
1 answer

How do I edit a "Publisher" document

I am trying to rewrite a publisher document I used in June and am unable to edit it. It was created in publisher...I had to purchase 365 in May; but, was able to use the document in June, and can't today. How do I open this or use it so I don't have to…

Microsoft 365 and Office | Publisher | For home
asked 2026-10-20T18:16:46.63+00:00
Sherrie Griffiths 0 Reputation points
answered 2026-10-20T18:17:35.7+00:00

AI answer

1 answer

HOW TO FIX THE ANNOYING WINDOWS SCRIPT HOST MESSAGES I KEEP GETTING

I KEEP GETTING WINDOWS SCRIPT HOST MESSAGES THAT READ: ERROR-PERMISSION DENIED CODE 800A0046 AND HAVE RAN SEVERAL SCANS ALREADY

Microsoft Security | Microsoft Defender | Other
asked 2026-10-20T17:58:57.48+00:00
RG 0 Reputation points
commented 2026-10-20T18:00:59.9866667+00:00
RG 0 Reputation points
1 answer

Windows 11 Pro "not activated"

I have been using my desktop computer with Windows 11 Pro for a long time now. Today, for the first time it says my Windows is not activated.

Windows for home | Windows 11 | Licensing and activation
asked 2026-10-20T17:13:39.0066667+00:00
Henry Kreh 0 Reputation points
commented 2026-10-20T17:47:15.1866667+00:00
EmilyS726 280.2K Reputation points Independent Advisor
1 answer

Unable to access Microsoft Business Center after receiving MPSA registration invitation

I received an invitation from Microsoft to register for Microsoft Business Center so I can access server licenses that were purchased under my organization’s MPSA. When I click the registration link and sign in using my organization’s work account, I…

Community Center | Not monitored
asked 2026-10-20T17:42:15.0133333+00:00
Karol 0 Reputation points
edited the question 2026-10-20T17:46:59.96+00:00
Clover-L 110 Reputation points Microsoft External Staff Moderator
1 answer

word doc history deletion

i was trying to send messages on outlook and i want my messages to be more private in case someone secretley logs into my acccount or see who i was communicating with by tapping the microsoft logo on the taskbar also on word you know there is a section…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-20T17:42:41.3666667+00:00
answered 2026-10-20T17:43:25.5066667+00:00

AI answer

1 answer

Cancel order for Smart Printer Pro Lifetime Access paid $59.99 10/19/2026

I have been trying to cancel the above order made yesterday. Very frustrating that I cannot find the correct path. Please cancel this item.

Microsoft Security | Windows Autopilot
asked 2026-10-20T17:35:10.4366667+00:00
Shirley Snyder 0 Reputation points
answered 2026-10-20T17:36:04.5866667+00:00

AI answer

1 answer

ESCALATION: Artifact Signing Verified ID still stuck at Processing — new validation reproduces issue after October fix

We are requesting escalation to the Microsoft Artifact Signing / Entra Verified ID Product Group. Our Azure Artifact Signing Organization Public identity validation remains unable to complete because the Microsoft Verified ID presentation workflow…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,817 questions
asked 2026-10-20T17:11:24.39+00:00
Gail Oleaga 0 Reputation points
commented 2026-10-20T17:24:09.7733333+00:00
Gail Oleaga 0 Reputation points
1 answer

how do I cancel my subscription

I want to cancel for now because I'm not using it much

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-20T17:22:14.81+00:00
Mike Barrow 0 Reputation points
answered 2026-10-20T17:22:42.1+00:00

AI answer

1 answer

My Microsoft account has been hacked

My Microsoft account has been hacked and my password has been changed, my recovery email has been changed, and my authenticator has been disabled. I have tried the account recovery process but have had no success.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-20T16:39:22.5233333+00:00
David Pierce 0 Reputation points
commented 2026-10-20T17:20:58.1433333+00:00
John Jefferson Doyon 91,020 Reputation points Independent Advisor
1 answer

Azure App Service F1 stuck on Quota exceeded despite low usage — deployment blocked with 403.67

My Django web application ofo-dbms-a9 is hosted on Azure App Service, Linux, Python 3.12, Free F1 plan, in Central India. The app is unavailable and I cannot deploy updates from GitHub Actions. Evidence collected: Azure portal status: Quota…

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

10,019 questions
asked 2026-10-20T17:18:26.68+00:00
Surya Mahendra Mula 0 Reputation points
answered 2026-10-20T17:20:12.6333333+00:00

AI answer

1 answer

account hacked and no sucess using automated recoevery

Hello, I have a secondary account that was hacked where all the contact iformation was changed. I have tried the account recovery without sucess. I found the email chain used to change my account info in the spam folder. what do i do next and who do…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-20T16:35:34.6633333+00:00
Patrick Li 0 Reputation points
commented 2026-10-20T17:16:11.5533333+00:00
John Jefferson Doyon 91,020 Reputation points Independent Advisor
1 answer

Vendor Quality Assessment

Microsoft provides Microsoft Azure and Azure DevOPS services. Who is the correct e-mail contact to answer the questions below? Will Microsoft complete a vendor quality questionnaire? Will Microsoft sign a vendor quality agreement? Will Microsoft support…

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

1,094 questions
asked 2026-10-20T16:57:56.6133333+00:00
Carollo, Michelle 0 Reputation points
answered 2026-10-20T16:58:57.7633333+00:00

AI answer

1 answer

archived emails

Emails are going directly to archive folder rather than inbox. How do I correct this?

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-10-20T16:50:28.0933333+00:00
Patty Garner 0 Reputation points
answered 2026-10-20T16:51:40.8066667+00:00

AI answer

1 answer

Entra External ID tenant: all invitations blocked "due to suspicious activity" – request for unblock

Hello, Since 20 Oct 2026 14:20 UTC every invitation in our Microsoft Entra External ID tenant fails. Graph POST /v1.0/invitations returns 403: "Invitations are blocked for this directory due to suspicious activity. Please contact Microsoft support…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-10-20T16:28:58.14+00:00
Asaad Katbeh 0 Reputation points
answered 2026-10-20T16:42:04.61+00:00

AI answer

1 answer

I'm being double charged for Microsoft 365 personal

For months you have been double charging me for my micro 365 personal account I've tried and tried to get somebody to answer issue this but nobody does.

Microsoft 365 and Office | Microsoft Forms | For home
asked 2026-10-20T16:30:13.7266667+00:00
Tim Martin 0 Reputation points
answered 2026-10-20T16:30:49.9266667+00:00

AI answer

1 answer

Outlook Focused Inbox HELP

Hi, Until recently, my Focused inbox worked correctly — important emails went to Focused, while marketing and promotional emails went to Other. Now, hundreds of unrelated marketing emails are suddenly appearing in Focused. This happened all at once…

Outlook | Web | Outlook.com | Email
asked 2026-09-05T01:50:14.1+00:00
Joanna Benevides 0 Reputation points
commented 2026-10-20T16:10:29.1633333+00:00
Hornblower409 19,160 Reputation points
1 answer

Fix Co-pilot

I attempted to repair Co-pilot as instructed and it did not work. Co-pilot is still saying "unable to load content". Is there an actual fix for it?

Microsoft Copilot | Other
asked 2026-10-20T16:07:25.4566667+00:00
Deborah Morey 5 Reputation points
answered 2026-10-20T16:09:03.69+00:00

AI answer

1 answer

How to know the edition of windows to install against a key

Hi. I have a windows key, but how to know the edition of windows the key is for. Thanks

Windows for home | Previous Windows versions | Install and upgrade
asked 2026-10-20T16:08:22.8266667+00:00
Bryan Dsylva 0 Reputation points
answered 2026-10-20T16:09:03.03+00:00

AI answer

1 answer

Microsoft Fabric signup fails with TenantDirectoryQuotaLimitExceeded

Hello, I am a university student trying to sign up for Microsoft Fabric Free so I can publish a Power BI dashboard for a university assignment. During the account creation process, I received this error: Error Code: TenantDirectoryQuotaLimitExceeded The…

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2026-10-20T15:57:30.45+00:00
Adiar Syahputra 0 Reputation points
answered 2026-10-20T15:59:00.28+00:00

AI answer