Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,077 questions
1 answer
i had another microsoft account stolen via malware
I had a Microsoft account stolen via a token stealer, I have tried the recovery form but it is slow and is unclear if I need to replay to the escalation emails or submit another form. however, I have proof that I own the account via Microsoft family…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked
2026-10-11T05:19:16.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 55.00000000000001%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
Drago DracoMan671
0
Reputation points
commented
2026-10-11T06:10:48.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 77%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
Kayece Jan Mae Amizola
16,770
Reputation points
Independent Advisor
3 answers
Black Screen for desktop
My computer boots and goes to my designated desktop picture with all my icons. After a few minutes the screen goes black. However I still have my icons. I want the desktop picture to be the background. How can I make is permanent?
Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
asked
2026-10-10T19:10:20.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 78%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EET%3C/text%3E%3C/svg%3E)
Edward Thompson
0
Reputation points
answered
2026-10-11T06:09:43.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
19,940
Reputation points Microsoft External Staff
Moderator
2 answers
windows 11 Microsoft app sign in goes grey then closes.
Recently my Xbox app logged me out and has not allowed me to sign back in, both Xbox and Microsoft store will open a sign in screen then shortly after selecting an email to sign in with a smaller grey window will open then close. I have signed in with a…
Windows for home | Windows 11 | Apps
2,425 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 55.00000000000001%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
1 answer
Will the Azure credit automatically be upgraded
Hello: My startup got $5000 Azure credit since 7/6. Now it's 3 months, my workloads were stable, around 10. Will it be upgraded to next tier $25,000? Should I explicitly apply somewhere? Thanks, Helen
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,776 questions
asked
2026-10-11T06:04:49.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 36%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHZ%3C/text%3E%3C/svg%3E)
Helen Zeng
0
Reputation points
answered
2026-10-11T06:05:00.8433333+00:00
AI answer
1 answer
Request for COR
Hi Microsoft Team, We are a Malaysian company subscribing to Microsoft services and are billed by Microsoft Regional Sales Pte. Ltd. For Malaysia withholding tax compliance and submission to the Inland Revenue Board of Malaysia (LHDN), we would like to…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,515 questions
asked
2026-10-07T13:38:57.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 99%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Tang Siew Wai
0
Reputation points
commented
2026-10-11T06:03:13.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
6,710
Reputation points Microsoft External Staff
Moderator
2 answers
Folders can't be opened from other programs
When I try to open up a folder form another program (such as "Browse Local Files" on Steam), nothing happens. No errors, no nothing. I can use explorer normally otherwise. I have tried other explorer alternatives, but they do not work either. I…
Windows for home | Windows 10 | Files, folders, and storage
23,611 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 16%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
2 answers
Is Anyone facing black background issue in lock screen after cold boot. It is happening to me since August 2026.
After cold boot, Lock screen background is just black with weather widget and clock. First I thought it was a windows spotlight issue but it still happening even after fixing a single wallpaper for lock screen. The frequency of this issue is moderate.…
Windows for home | Windows 11 | Windows update
15,644 questions
asked
2026-10-11T00:32:16.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 86%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Ksheetiz Sharma
0
Reputation points
answered
2026-10-11T06:00:50.8466667+00:00
Hendrix-V
19,940
Reputation points Microsoft External Staff
Moderator
20 answers
why does the new copilot have a daily chat limit?
I've been using copilot for the past year and recently the copilot version changed and now i noticed a time limit for my chats which interferes with my daily and evening computer work not good as i was relying on copilot for my lab work . …
Microsoft Copilot | Other
2,256 questions
asked
2026-09-08T04:14:58.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 7.000000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
john bryla
100
Reputation points
answered
2026-10-11T05:57:35.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 4%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Deeno
0
Reputation points
2 answers
Can business verification be completed later, after joining Microsoft for Startups without a registered company?
I'm building a B2B software product for small businesses in Hungary and want to join Microsoft for Startups (no investor code). My business is not registered yet; I plan to register it in the coming months, as a sole proprietorship (Hungarian egyéni…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,776 questions
asked
2026-10-10T07:13:53.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 57.00000000000001%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JC
0
Reputation points
edited an answer
2026-10-11T05:56:42.1366667+00:00
kagiyama yutaka
5,575
Reputation points
3 answers
video is playing but audio is not working why sir
when i am using youtube video is playing but audio is not working
Windows for home | Other | Music, photos, and video
5,923 questions
asked
2026-10-11T01:05:19.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 73%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
asus vivobook 14
0
Reputation points
answered
2026-10-11T05:56:23.63+00:00
Hendrix-V
19,940
Reputation points Microsoft External Staff
Moderator
1 answer
i have learned one course duration 3 days but i have completed all the module but i dont know what to do next
i have learned one course duration 3 days but i have completed all the module but i dont know what to do next
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,336 questions
asked
2026-10-11T05:52:38.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 6%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Rakshana Palanivel
0
Reputation points
answered
2026-10-11T05:54:09.0833333+00:00
Rakshana Palanivel
0
Reputation points
1 answer
i keep getting blue screen and its have been headache for so much like three months now, please me help me fix it or the cause of it
i found this on reliability monitor Problem signature Problem Event Name: BlueScreen Code: 116 Parameter 1: ffffe684e2ea2010 Parameter 2: fffff8017f5aeb70 Parameter 3: ffffffffc000009a Parameter 4: 4 OS version: 10_0_22000 Service…
Windows for home | Windows 11 | Performance and system failures
32,587 questions
asked
2026-10-10T10:33:01.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 90%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
beyonduneasy reach the limitless
0
Reputation points
commented
2026-10-11T05:49:45.09+00:00
DaveM121
938.1K
Reputation points
Independent Advisor
1 answer
issue of willl i get the points everymonth on their search
if i send a link of ms of rewards and they dowlode it will i get 7500 every month? and if i reedeem robux will i get it
Bing | Other
Bing | Other
Miscellaneous topics that do not fit into specific categories.
1,562 questions
asked
2026-10-11T04:37:28.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 77%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYA%3C/text%3E%3C/svg%3E)
Yatiraj Adhikari
0
Reputation points
answered
2026-10-11T05:48:35.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 59%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mite Suo
5,480
Reputation points
Independent Advisor
2 answers
I am showing as a person under the age of 18.
This had only been changed in the last 2 months and i have no idea how. It reflects the age of my youngest son. I can now no longer use Copilot. I pay for a family account and i am an organiser on that account so other adult organisers on that account…
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
203 questions
asked
2026-10-11T04:35:50.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 48%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
Ryan Walsh
0
Reputation points
commented
2026-10-11T05:46:03.61+00:00
Ryan Walsh
0
Reputation points
1 answer
Audio low. When set to the highest level it is crackling
The audio on my laptop is very low. When set to the highest volume level it is crackling. I have set volume to high and preformed the trouble shooting suggestions.
Windows for home | Other | Devices and drivers
6,879 questions
asked
2026-10-11T05:42:13.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 2%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPD%3C/text%3E%3C/svg%3E)
Pinder Denninger
0
Reputation points
answered
2026-10-11T05:42:25.13+00:00
AI answer
1 answer
privacy inspector 2
privacy inspector 2 stuck examining activities. how to fix this?
Microsoft Edge | Other | Windows 11
Microsoft Edge | Other | Windows 11
Other issues or features related to Microsoft Edge on Windows 11
3,662 questions
asked
2026-10-11T02:43:44.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 54%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHE%3C/text%3E%3C/svg%3E)
Henry Eddon
0
Reputation points
answered
2026-10-11T05:32:03.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
180.9K
Reputation points
Independent Advisor
1 answer
hotmail can't send/receive any emails
My Microsoft 365 Personal subscription has already been renewed. My storage page shows 5.3 GB / 1 TB, and my email storage shows 1.1 GB / 100 GB. However, Outlook.com still shows “Your storage is full”, and external senders receive the error: “The…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,119 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 26%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVQ%3C/text%3E%3C/svg%3E)
2 answers
Several crashes recently, in game or briefly after pc startup
Hi. Recently am plagued with the PC freezes and not responding, requiring hard reboot. Only the most recent PC crash (having a dump file created) generated a dump file. Was encountering the same issues 3 months ago and the problem disappear, but the…
Windows for home | Windows 11 | Performance and system failures
32,587 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 74%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
1 answer
Guidance for automating daily tasks
AUTOMATING DAILY TASKS I run a daily backup job called Macrium, which backs up the key system components. But it doesn't offer a capability to restore specific components. My posting here is for help backing up individually certain key components to…
Windows for home | Windows 11 | Recovery and backup
5,815 questions
asked
2026-10-11T02:37:25.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 91%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
Phillip Richcreek
1,125
Reputation points
answered
2026-10-11T05:28:26.7266667+00:00
SD - IA
180.9K
Reputation points
Independent Advisor
2 answers
My search Highlights picture that i was getting daily disappeared and there is no option like "Search permissions" or "Show search highlights".
I am using Windows 11 Home Single Language, Version 26H2 (OS Build 26300.9550). Previously, my taskbar search box displayed daily changing images through Windows Search Highlights. Recently, these images stopped appearing. When I click the taskbar search…
Windows for home | Windows 11 | Desktop, Start, and personalization | Task Bar
asked
2026-10-10T17:55:33.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 75%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
Dharmik punani
0
Reputation points
answered
2026-10-11T05:28:09.7666667+00:00
Hendrix-V
19,940
Reputation points Microsoft External Staff
Moderator