2,629 questions with Microsoft Partner Center | Other tags

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Payment profile "Bank Code/Branch Code/City Code" field cannot be validated for any Turkish bank account

I'm trying to complete my payment profile in Partner Center (Seller ID: 93102660, product: Beat Titan, Product ID: 9N5G7CVL70TS) so I can receive payouts for a paid Windows Store app. My tax profile (W-8BEN) is already Complete, but the payment…

Microsoft Partner Center | Other
asked 2026-09-05T04:45:10.53+00:00
Hazer Erdoğan 0 Reputation points
answered 2026-10-14T12:52:00.15+00:00
Xtreamize Player 0 Reputation points
0 answers

App published, direct link works, cannot search the app on Microsoft Store | Store ID: 9PJ6MHL1XWHW

hi : My application has been published. The app is searchable only when using the full app name, but cannot be found via any other keywords I set. Please help check the root cause of this issue. 起势盯盘 - 上班族股票助手 | Product…

Microsoft Partner Center | Other
asked 2026-10-14T05:11:58.7666667+00:00
大风 好 0 Reputation points
1 answer

Need help putting Xbox into dev mode

Microsoft has to have one of the worst support systems ever. It has taken me about 4 hours to finally find somewhere I could hopefully speak with a real representative and not an AI chatbot. I've been having trouble trying to put my Xbox console into…

Microsoft Partner Center | Other
asked 2026-01-20T09:09:55.56+00:00
Bryan Marshall 0 Reputation points
answered 2026-10-14T04:24:31.22+00:00
Bogdan l Ladner l 0 Reputation points
0 answers

Unable to Access Microsoft Credentials Support – Engage Center Stuck Loading

Hello, I'm trying to contact Microsoft Credentials Support regarding an urgent PL-300 exam rescheduling issue, but the Engage Center portal is not working. I'm able to sign in successfully, but the page remains stuck on a white screen with animated…

Microsoft Partner Center | Other
asked 2026-10-13T22:48:36.02+00:00
Aisha Williams 0 Reputation points
edited the question 2026-10-13T22:58:25.4433333+00:00
Aisha Williams 0 Reputation points
1 answer

ccount Merge Request / Lost Access to Old Certification Profile (MCP/MCSE)

Hello, Many years ago, I earned my MCP and MCSE certifications. However, I have not accessed my Microsoft certification profile for a long time and no longer have access to the original email address used during exam registration. I would like to locate…

Microsoft Partner Center | Other
asked 2026-10-13T11:46:24.8366667+00:00
barış tarcan 0 Reputation points
answered 2026-10-13T16:54:43.5233333+00:00
Julian Sharp 45,521 Reputation points
0 answers

Request for MSN Partner Hub Invitation Code / Video Feed Escalation

Hello Microsoft Support Team and Community Moderators, I am writing to formally request an escalation to receive an invitation code for the MSN Partner Hub / Microsoft Start platform. We are an established, high-quality digital creator brand looking to…

Microsoft Partner Center | Other
asked 2026-10-13T15:11:51.5333333+00:00
Isaac Abraham Cabrera 0 Reputation points
2 answers

How do I contact Microsoft Store Support and/ or get publisher name corrected?

I registered a Microsoft Store developer account (Individual) through Partner Center. My publisher display name was saved with a one-letter typo when I registered. Here's what I've tried so far: I deleted the product reservation and created it again,…

Microsoft Partner Center | Other
asked 2026-10-12T14:46:37.5033333+00:00
Abhijit Shrikhande 382 Reputation points
answered 2026-10-13T13:20:18.89+00:00
Abhijit Shrikhande 382 Reputation points
0 answers

Tax profile form fails with “SSO login failed”, support portal also fails with “MSA token is not available”

I’m a Microsoft Store developer (individual account, signed in with a personal Microsoft Account). Seller ID: [ ] Issue 1: In Partner Center > Payout and tax > Tax profile, the last form won’t submit. It shows “login failed” and then “SSO login…

Microsoft Partner Center | Other
asked 2026-10-13T13:12:37.7733333+00:00
Vivek Kumar 0 Reputation points
0 answers

Sole Admin Lockout on Primary Tenant (spnode.io)

I am the sole Global Administrator for spnode.io. For almost five months ago, the Partner Portal workflow failed while I was activating my paid MAICPP Partner Launch Benefits Entra subscription. My subscription Entra ID P2 Subscription ended June 30,…

Microsoft Partner Center | Other
asked 2026-10-13T12:45:40.96+00:00
Enrique Moreno 0 Reputation points
0 answers

Unable to Submit Support Request for Deactivated Hardware Developer Program

Our Hardware Developer Program enrollment is Deactivated, although our Vetting Status is Authorized. We are trying to request reactivation, but the Partner Center support request form repeatedly fails during submission. Could you please provide an…

Microsoft Partner Center | Other
asked 2026-10-13T06:32:45.82+00:00
envylogic 0 Reputation points
0 answers

Individual Windows developer account can't add tax and payout profiles to sell a paid app

I have an individual Windows developer account, registered in 2018 and signed in with the personal Microsoft account that created it. I'm submitting a paid app with a free trial to the Microsoft Store, and Partner Center says I need to update my tax and…

Microsoft Partner Center | Other
asked 2026-10-12T21:27:03.9466667+00:00
Edward Riggers 0 Reputation points
1 answer

My Microsoft AI Cloud Partner Program registration has been deactivated

When I logged in to my partner account and tried to enroll in the partner program, it said that my Microsoft AI Cloud Partner Program registration had been deactivated. How do I get this problem fixed? I want to market my business as a Managed IT Service…

Microsoft Partner Center | Other
asked 2026-10-12T17:42:14.52+00:00
Nirav Soni 0 Reputation points
edited the question 2026-10-12T17:50:39.0566667+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
0 answers

Urgent: Unresponsive Ticket SR# 2609280040006232 - Manual Verification Blocked

Our developer account verification for Vibheda Solutions Labs Inc (domain: piedentity.com) is blocked. Support ticket SR# 2609280040006232 has been open with zero agent response, and follow-up emails have gone unanswered for 7 days. Complete…

Microsoft Partner Center | Other
asked 2026-10-12T17:16:47.24+00:00
Shubham Bhardwaj 0 Reputation points
0 answers

Cannot create a Microsoft Store app: Entra permission error and inaccessible support portal

I use a personal Microsoft account with an existing Microsoft Store developer account. When I select “MSIX or PWA app” and try to reserve an app name, I receive an error stating that I do not have the required Microsoft Entra Identity permissions to…

Microsoft Partner Center | Other
asked 2026-10-12T15:09:03.6833333+00:00
SHINGO BABA 0 Reputation points
0 answers

DP-750 - Implementing Data Engineering Solutions Using Azure Databricks - English (ENU)

Dear team, My exam is on 16th Oct 9AM CET. Due to personal reason, i can't go the exam center. is it possible to change my exam location ? Regards, Avinash B

Microsoft Partner Center | Other
asked 2026-10-12T11:58:55.8+00:00
Avinash babu 0 Reputation points
0 answers

Support case 2609300050004252 unanswered, Engage Center stuck loading: which developer account type for a solo developer?

Hi, On September 30 I opened a non-technical support case (Developer Enrollment in Partner Center), Tracking ID 2609300050004252. I have not received a reply yet, and I can't check the case: engagecenter.microsoft.com signs me in with my personal…

Microsoft Partner Center | Other
asked 2026-10-12T08:48:24.9+00:00
Roman Hyrych 0 Reputation points
edited the question 2026-10-12T08:52:12.61+00:00
Roman Hyrych 0 Reputation points
0 answers

Certification Problem

Dear Support, I recently gained new certification, which is actually available inside my profile. ID della verifica dei titoli: 1A992A8D21D1901, Numero di certificazione: A4L6C5-E85B1F I would like to make sure that i also gained the refernce points…

Microsoft Partner Center | Other
asked 2026-10-12T08:10:22.4033333+00:00
Alberto Ruffo 0 Reputation points
0 answers

Store developer account: “Account creation failed” after verification complete

My Microsoft Store developer (company) account shows Verification complete: email, business and employment are all Verified (publisher Starin Solutions LLC). Every time I click Finish account setup I get: “Account creation failed. Account status check…

Microsoft Partner Center | Other
asked 2026-10-11T19:10:56.5066667+00:00
Douglas Palmer 0 Reputation points
edited a comment 2026-10-11T20:51:09.6566667+00:00
Douglas Palmer 0 Reputation points
2 answers

Engage Center stuck loading with personal Microsoft account — MSA token not available

Hello, I have an active Microsoft Store developer account and can access Partner Center and manage my published application normally. However, every Windows Developer Support link redirects me to Microsoft Engage Center, where the page remains stuck…

Microsoft Partner Center | Other
asked 2026-10-10T05:54:23.4933333+00:00
Raymundo Ramirez 0 Reputation points
edited a comment 2026-10-10T08:34:33.3666667+00:00
Raymundo Ramirez 0 Reputation points
0 answers

Windows Partner Center employment verification stuck — support portal not loading

Hello, I'm trying to complete verification for my company's Windows Developer account in Microsoft Partner Center. Current situation: My Microsoft developer account is active. Email verification is complete. Employment Verification shows…

Microsoft Partner Center | Other
asked 2026-10-10T04:45:25.49+00:00
Star 0 Reputation points