5,825 questions
2 answers
How to find recovery Key for my new Windows 11 desktop
How to find recovery Key for my new Windows 11 desktop
Windows for home | Windows 11 | Recovery and backup
asked
2026-10-15T00:52:14.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 54%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lucio Barque
0
Reputation points
answered
2026-10-15T01:25:56.09+00:00
EmilyS726
273K
Reputation points
Independent Advisor
1 answer
Uninstalling Windows Sandbox?
A recent windows upgrade has rendered my Windows Sandbox unusable. I would like to uninstall the program.
Windows for home | Windows 11 | Settings
10,151 questions
asked
2026-10-15T01:24:50.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 41%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Chris Layne
0
Reputation points
answered
2026-10-15T01:25:02.2933333+00:00
AI answer
0 answers
School email deactivated. Help me recover my account and Minecraft Java license.
My Microsoft account was registered using my former school's email address, which has now been deactivated because I transferred schools. I purchased Minecraft: Java Edition for approximately CAD $75 using a Microsoft/Xbox gift card balance. I am worried…
Windows for home | Windows 11 | Accounts, profiles, and login
10,295 questions
asked
2026-10-15T01:22:46.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 10%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWF%3C/text%3E%3C/svg%3E)
Wemmbu FlameFrags
0
Reputation points
asked
2026-10-15T01:22:46.0433333+00:00
Wemmbu FlameFrags
0
Reputation points
1 answer
how to fix 550 5.5.0 Requested action not taken: mailbox unavailable (S2017062302). [CY6PEPF0000004E.namprd03.prod.outlook.com 2026-10-09T02:18:47.682Z 08DF2566499EFB73] error with gmail and outlook interaction.
Address not found Your message wasn't delivered to vancebridg*******@outlook.com because the address couldn't be found, or is unable to receive mail. The response from the remote server was: 550 5.5.0 Requested action not taken: mailbox…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,170 questions
asked
2026-10-09T03:22:54.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 83%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVB%3C/text%3E%3C/svg%3E)
Vance Bridgers
0
Reputation points
edited a comment
2026-10-15T01:22:01.3033333+00:00
Vance Bridgers
0
Reputation points
1 answer
HTTP 502 errors in NGINX reverse proxy when processing large Microsoft Entra ID SSO headers
We are experiencing intermittent HTTP 502 errors on our NGINX reverse proxy when users authenticate through Microsoft Entra ID Single Sign-On. During the authentication process, the authorization headers and identity claims returned by Microsoft Entra ID…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,352 questions
asked
2026-10-14T03:35:45.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 35%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Jiya Raha
100
Reputation points
edited the question
2026-10-15T01:21:50.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 38%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Daphne Huynh (WICLOUD CORPORATION)
1,980
Reputation points Microsoft External Staff
Moderator
1 answer
Power Query can't be launched
I use excel on Mac but power query can't be launched. Tried reinstalling excel and iOS. Neither works. Below are error messages I received. Could anyone please help? Get Data (power query) -- Power Query wasn't able to start. Restart excel and try…
Microsoft 365 and Office | Excel | Other | MacOS
Microsoft 365 and Office | Excel | Other | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
568 questions
asked
2026-10-15T01:21:17.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 73%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
PO
0
Reputation points
answered
2026-10-15T01:21:34.13+00:00
AI answer
2 answers
No longer able to move image files between folders using my One Drive online
I have been updating my One Drive photographs, and moving them to different folders, using the Move Here button. If I select just one item, the system allows me to move a single file, but when I select more than one item, the Move Here icon stays greyed…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,288 questions
asked
2026-09-17T15:12:36.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 65%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGT%3C/text%3E%3C/svg%3E)
Gill Townsend
15
Reputation points
commented
2026-10-15T01:18:18.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
20,300
Reputation points Microsoft External Staff
Moderator
1 answer
Pinned chats missing in Copilot
I have had this issue a few times lately. All my pinned chats on Copilot have gone missing. I have tried to log out and log in but the issue persists. Need to know if there's a way to retrieve and avoid this issue.
Microsoft Copilot | Other
2,281 questions
asked
2026-10-15T01:16:53.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 10%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Shubham Narula
0
Reputation points
answered
2026-10-15T01:17:43.3633333+00:00
AI answer
2 answers
user is unable to open the calender app inside the teams
User is unable to open the Calendar in both Microsoft Teams desktop app and Teams web and receives an error. PFA screenshot. User is a cloud user, and the mailbox is hosted in Exchange Online. Ran the Microsoft Remote Connectivity Analyzer - Teams…
Microsoft Teams | Microsoft Teams for business | Calendar | Manage calendars
Microsoft Teams | Microsoft Teams for business | Calendar | Manage calendars
Organizing, editing, and coordinating meetings and events within Microsoft Teams calendars
354 questions
asked
2026-10-14T00:45:24.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 98%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Dustin
0
Reputation points
commented
2026-10-15T01:15:31.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 46%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Teddie Dang
1,620
Reputation points
Independent Advisor
2 answers
missing emails from yesterday to dec 1st 2025 in focused
e mails are missing in the focused part of the inbox from yesterday to December 1 st 2025. i checked deleted and junk folder they are not there. i have no sweep set up . how do i get them back. the older tab takes me to december .. nothing till today
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,509 questions
asked
2026-10-14T23:41:51.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 43%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Mark Blackwell
0
Reputation points
answered
2026-10-15T01:13:19.7+00:00
AI answer
0 answers
How do I get with a live agent to talk about my hotmail account?
I cannot log into my hotmail because it is old and when i got the password it said i had to reset it. Issue is when I tried to it goes to a recovery email that no longer exists. ITs tied to some of my accounts on my xbox like a ubisoft connect. I just…
Windows for home | Windows 11 | Accounts, profiles, and login
10,295 questions
asked
2026-10-15T01:11:41.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 76%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Austin
0
Reputation points
2 answers
completely messed up situation
Hi all, I have a laptop that I am attempting to sell but I cannot get into it because I forgot the pin and it is required to read my fingerprint (method I would naturally use to sign in anyway). Here's the thing, I can get into the recovery area but I…
Windows for home | Windows 11 | Recovery and backup
5,825 questions
asked
2026-10-13T22:36:06.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 17%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Riley Mesimer
0
Reputation points
commented
2026-10-15T01:12:29.3566667+00:00
Jeronimo Fuerte
46,765
Reputation points
Independent Advisor
5 answers
One of the answers was accepted by the question author.
How is 2 TB of shared storage better than 1 TB per person for Microsoft 365 Family?
I received an email stating that Microsoft 365 Family cloud storage will change from 1 TB per person to 2 TB of shared storage: “More flexible cloud storage: Your cloud storage allowance will change from 1 TB per person to 2 TB of shared storage so…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,370 questions
asked
2026-10-09T15:39:33.1166667+00:00
Darrin G. Labensky
100
Reputation points
answered
2026-10-15T01:11:47.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 70%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
KWG2000
0
Reputation points
2 answers
Not receiving emails on Outlook
I cannot receive or send emails on Microsoft Outlook
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,883 questions
asked
2026-10-13T18:36:56.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 83%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
Carol Kirk
0
Reputation points
commented
2026-10-15T01:09:13.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
14,120
Reputation points Microsoft External Staff
Moderator
2 answers
i can not send a mass email to less than 50 people?
i can not send a mass email to less than 50 people? how do i fix this??
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,188 questions
asked
2026-10-13T19:05:14.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 28.999999999999996%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Sarah and Lisa U15 Panthers Managers
0
Reputation points
commented
2026-10-15T01:08:58.83+00:00
Ian-T
14,120
Reputation points Microsoft External Staff
Moderator
1 answer
OneDrive help on computer
My grandson recently moved my OneDrive from C: drive to D: drive to have more space, but when I go to D: drive I have duplicate folders and I think it's causing problems in syncing the files, because it's saying they're too big. Is there a tech that can…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,288 questions
asked
2026-10-13T16:13:02.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 78%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Shirley Tyson
0
Reputation points
commented
2026-10-15T01:08:13.48+00:00
Ian-T
14,120
Reputation points Microsoft External Staff
Moderator
1 answer
Bios doesn't load after entering the Bitlocker Key Code after recovering the code from the Microsoft recovery site. I took a picture of the code and entered exactly as written. I also recorded a video. It responded the code was incorrect. Options?..
I recovered my bitlocker key code from the Microsoft site and entered the number on my laptop. After pressing the enter key it indicates that the number was not correct. I took pictures and video of the code tI got on the Microsoft recovery site to…
Windows for home | Other | Recovery and backup
697 questions
asked
2026-10-13T16:51:27.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 49%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Lawrence Carter
0
Reputation points
commented
2026-10-15T01:07:46.9833333+00:00
Ian-T
14,120
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
unable to sign into account online no pin
i guys got a bit of a query from an old friend, shes trying to sign into her microsoft account on-line, but its asking for a pin. she says she hasn't set one up. She signs into windows with a password. She can get her emails on outlook and she's updated…
Windows for home | Windows 11 | Accounts, profiles, and login
10,295 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 89%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
2 answers
How to fix sign in Minecraft on my phone
Microsoft Edge | Profile, sync, and sign in | Android
Microsoft Edge | Profile, sync, and sign in | Android
Managing profiles, sync settings, and sign-in options in Edge on Android
120 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 9%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 82%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
2 answers
My outlook will not search emails?
The Search option will not search any emails in my Outlook 365, windows 11.
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,177 questions
asked
2026-09-22T18:49:15.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 53%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
CAS Closing
10
Reputation points
answered
2026-10-15T01:03:58.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 10%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
diptesh satnak
0
Reputation points