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Alert from Defender

Defender tells me to go to my MacBook Air to address an alert but there are no further instructions about where to go on my Mac and what to do.

Microsoft 365 and Office | Microsoft 365 Defender | For home | MacOS
asked 2026-10-13T19:00:05.7566667+00:00
Jeffrey Eisele 0 Reputation points
edited an answer 2026-10-14T00:14:24.7+00:00
Norah-L 11,610 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Lenovo 14IPH11 Yoga cursor freeze

I don't know what causes it, but the cursor on my Lenovo Yoga will freeze when I try to move it. It doesn't happen every time, but there is about a 2/3rd chance it does work. When I rapidly move my finger in a circle on my trackpad, it responds correctly…

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-13T23:41:44.3366667+00:00
RD 260 Reputation points
accepted 2026-10-14T00:14:19.89+00:00
RD 260 Reputation points
1 answer

Copilot Message Limit

I have been using Microsoft Copilot Free for a little over a year to help me with my writing (purely as a structural assistant), and now that you have rolled out the concept of a message limit, I have been hamstrung. Everything I've found says that my…

Microsoft Copilot | Other
asked 2026-10-12T21:34:34.17+00:00
Benjamin Klaassen 5 Reputation points
commented 2026-10-14T00:13:51.6666667+00:00
Chloe-V 13,960 Reputation points Microsoft External Staff Moderator
2 answers

Outlook gives Message 0x8004011D in MS 365

Support, I get the message 0x8004011D when opening Outlook. Sending a message and or updating the inbox from Send/Recieve tab. The server then disc619.11093.onnects. I created a new profile ******@outlook.com to no avail, then ran ScanPST against the…

Microsoft 365 and Office | Other
asked 2026-10-13T19:49:50.1766667+00:00
George Lewman 0 Reputation points
answered 2026-10-14T00:12:23.24+00:00
Manoel Barros 22,250 Reputation points Independent Advisor
2 answers

Built-in Forms button stuck on "Update add-in" with Office Store disabled (PowerPoint)

Issue : Customer is unable to use the native Insert > Forms feature in PowerPoint. When attempting to insert a Form, PowerPoint prompts for "Update Add-in", but the update does not complete and the Form is not inserted. The issue is…

Microsoft 365 and Office | PowerPoint | For business | Windows
asked 2026-10-12T06:42:41.5433333+00:00
Vishal Choudhary 0 Reputation points
commented 2026-10-14T00:11:43.41+00:00
Dora-T 1,305 Reputation points Independent Advisor
2 answers

I can't accept a Microsoft Teams chat request

I've tried many times to accept a chat request from a guy I know, but it refuses to allow me to accept and says "Something went wrong. Please try again." I have tried on mobile, on desktop, and even someone else's computer and I still get the…

Microsoft Teams | Microsoft Teams Free | Chats
asked 2026-10-13T20:51:26.7866667+00:00
Robert Scoble 0 Reputation points
answered 2026-10-14T00:08:34.0366667+00:00
EmilyS_726 30,620 Reputation points Volunteer Moderator
1 answer

Does Visual Studio Community 2026 license Visual Studio Build Tools 2022 for proprietary C++ development?

Hello, I'm an individual developer using Visual Studio Community 2026 to develop and debug my own proprietary Windows desktop application, which may be sold commercially. I also use Visual Studio Build Tools 2022 (MSVC 14.44) to compile the application's…

Developer technologies | Visual Studio | Other
Developer technologies | Visual Studio | Other

A family of Microsoft suites of integrated development tools for building applications for Windows, the web, mobile devices and many other platforms. Miscellaneous topics that do not fit into specific categories.

5,849 questions
asked 2026-10-14T00:06:33.9766667+00:00
Ryan K 0 Reputation points
answered 2026-10-14T00:07:29.95+00:00

AI answer

1 answer

Cancellation and refund, How to?

Yesterday I subscribed to Microsoft 365 Standard Business. I need to cancel and request a refund.

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-13T23:32:39.26+00:00
Richard Nuccitelli 0 Reputation points
edited an answer 2026-10-14T00:07:10.23+00:00
Austin-H 8,470 Reputation points Microsoft External Staff Moderator
1 answer

Office Home 2024 Claim Redirects to Office 2019

I purchased a new ASUS ExpertBook P3 laptop. Microsoft Store shows Office Home 2024 under “Included with device” with a Claim button. However, when I click Claim, it opens Word with Office Home & Student 2019 instead. My Microsoft account still lists…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-13T23:58:04.8366667+00:00
Saravanan S 0 Reputation points
answered 2026-10-13T23:58:24.2+00:00

AI answer

1 answer

No longer able to log in to Outlook on MacBook

I have been trying to log in to my Outlook/Hotmail account on my MacBook Pro, but I am experiencing an issue. When I open Outlook, it tells me that I am offline, even though my internet connection is working. When I click on “Go Online”, a window opens…

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-10-13T14:35:26.2666667+00:00
Laura 0 Reputation points
commented 2026-10-13T23:58:03.74+00:00
Manoel Barros 22,250 Reputation points Independent Advisor
1 answer

Microsoft Blocking attempts to make a new microsoft account for new windows 11 computer

I am attempting to make a new microsoft account for a new computer we have just bought for the office. It is for a Windows 11 home account. Yesterday I tried to setup the account, but when we did, it would get stuck while trying to create the new…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-13T15:12:45.7266667+00:00
Smooth Cat 0 Reputation points
commented 2026-10-13T23:56:06.89+00:00
Manoel Barros 22,250 Reputation points Independent Advisor
0 answers

How to fix robux purchase error on xbox store

I redeemed 5$ from rewards & it went to my account balance & was told that the only way to buy robux using that balance is through xbox so i tried on the xbox store but when i press buy it says Contact us at Microsoft support We’re having…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,529 questions
asked 2026-10-13T23:54:53.1733333+00:00
Abu Sesay 0 Reputation points
1 answer

Disappearing Copilot chats

I was unexpectedly signed out of Copilot on 13 October 2026. After signing back into the same Microsoft account, all previous chat history disappeared. New chats are being saved, but historical chats are missing. The issue persists in an InPrivate…

Microsoft Copilot | Other
asked 2026-10-13T12:25:59.3966667+00:00
Eric E 0 Reputation points
answered 2026-10-13T23:51:56.7266667+00:00
Emma1-N 13,695 Reputation points Microsoft External Staff Moderator
1 answer

MSN Money Watchlist Movers section is no longer displayed

Hello, I previously had a Watchlist Movers section displayed in the top-right area of MSN Money. It was useful because I could quickly see which stocks on my watchlist were moving without opening each stock individually. Recently, that section is no…

Windows for home | Other | Apps
asked 2026-10-06T10:11:24.1766667+00:00
James Alexander 0 Reputation points
edited the question 2026-10-13T23:51:34.3566667+00:00
James Alexander 0 Reputation points
1 answer

Stop or block spammers adding me to groups.outlook.com

Hi Microsoft or anyone that maybe able to help, I am continually bombared by spmmers who add me to a groups.outlook.com Where is the setting that stops spammers adding my email to a group? How can I automatically leave groups I have not joined? That…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-13T23:43:49.86+00:00
Mark Richards 0 Reputation points
answered 2026-10-13T23:47:28.4266667+00:00
Mark Richards 0 Reputation points
1 answer

Cannot get into my locked laptop….help

Tried to get into my laptop…told me incorrect code was tried…I did not do this…how do I unlock it…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-13T20:22:00.38+00:00
Ginny Phillips 0 Reputation points
answered 2026-10-13T23:47:18.4733333+00:00
Manoel Barros 22,250 Reputation points Independent Advisor
2 answers

outlook stopping

outlook is saying I will lose outlook on oct. 17 since they have not heard from me. Is this legit?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-13T20:27:41.2933333+00:00
JOAN Pat BAKER 0 Reputation points
answered 2026-10-13T23:46:50.4366667+00:00
Ferdinand Nanalig 33,430 Reputation points Independent Advisor
1 answer

impressora hp

L'impressora no va, el tècnic diu que és un problema de windows, d'alguna actualització

Windows for home | Other | Windows update
asked 2026-10-13T11:17:11.82+00:00
Joan Antoja Mas 0 Reputation points
answered 2026-10-13T23:46:30.5933333+00:00
Emma1-N 13,695 Reputation points Microsoft External Staff Moderator
1 answer

Can't open files on Chromebook - it just opens Onedrive again

I've tried to open various word documents from my Onedrive on my chromebook. It appears to open them for a second but then just opens onedrive again. I've never had a problem with opening files on my chromebook before, but now I just have multiple tabs…

Microsoft 365 and Office | Word | For home | Other
asked 2026-10-13T11:02:10.3666667+00:00
Jade Musto 0 Reputation points
answered 2026-10-13T23:45:35.79+00:00
Norah-L 11,610 Reputation points Microsoft External Staff Moderator
0 answers

AU10TIX "you do not meet requirements to create a Verified ID" on both individual and organization validation, with passport and driver's license

I'm a US (Arizona) developer setting up Azure Artifact Signing, Public Trust. On 13 Oct 2026 the AU10TIX step refused me four times with "Sorry, you do not meet requirements to create a Verified ID at this time" and no error code: …

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,440 questions
asked 2026-10-13T23:44:37.26+00:00
Mike Marks 0 Reputation points