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3 answers

Locked out of my Microsoft Outlook Account Again

Cant sign into my Microsoft Outlook account again - wont accept my password.

Outlook | Web | Outlook.com | Email
asked 2026-10-16T13:09:40.8833333+00:00
Brian S 5 Reputation points
answered 2026-10-16T13:52:48.1366667+00:00
GsN5034 - IA 78,870 Reputation points Independent Advisor
0 answers

Bucle en Microsoft Authenticator

Quiero ingresar con mi cuenta de la UANL en la aplicación de authenticator pero al registrar la cuenta me sale que debo ingresar un codigo de verificación de la misma aplicación authenticator ¿Qué puedo hacer?

Microsoft Security | Microsoft Authenticator
asked 2026-10-16T13:51:23.4866667+00:00
Diego Perez 0 Reputation points
0 answers

Bogus contacts won't delete

My environment: I'm a Microsoft 365 subscriber and use Outlook Desktop for Windows (the paid version, not the free one). I sync my contacts from my outlook.com account to a Samsung Galaxy S21 and use the native Samsung email and contacts apps connected…

Outlook | Web | Outlook.com | Contacts
asked 2026-10-16T13:30:53.9966667+00:00
Tom Cianflone 0 Reputation points
edited the question 2026-10-16T13:50:58.41+00:00
Tom Cianflone 0 Reputation points
1 answer

Windows 11 26h2 input method switch bar misalignment

在开机时按下切换语言快捷键时显示的切换栏会出现在左下角,并且在一段时间后自动恢复,我尝试过卸载第三方微信输入法,但没有任何作用 以下是我的电脑配置以及系统版本 设备名称 DESKTOP-ADCCECD 处理器 Intel(R) Core(TM) i5-14600KF (3.50 GHz) 机带 RAM 32.0 GB (31.8 GB 可用) 图形卡 NVIDIA GeForce RTX 5070 (12 GB) 存储 已使用 932 GB 中的 395 GB 设备…

Windows for home | Windows 11 | Apps
asked 2026-10-16T13:05:15.15+00:00
Chiaki Midorikawa 0 Reputation points
answered 2026-10-16T13:48:22.52+00:00
TaoLi 116.5K Reputation points Independent Advisor
2 answers

a purchase under my purchase history doesn't tell me what it is.

I have a date, order number, picture of a controller and that is it. I don't have an Xbox. I only have my PC. I have time left on it according be being one year which would take me to 12/26. It shows expired so I believe that is the renewal option…

Windows for home | Windows 10 | Microsoft Store
asked 2026-10-15T18:39:38.6733333+00:00
Lara Grey 0 Reputation points
edited an answer 2026-10-16T13:48:17.2466667+00:00
Vikki-T 12,080 Reputation points Microsoft External Staff Moderator
2 answers

License lost after upgrade

The license was lost after upgrading Windows 11 Pro from version 24H2 to 25H2. It is an OEM license.

Windows for home | Windows 11 | Licensing and activation
asked 2026-07-07T09:49:40.26+00:00
Wichit Sunaart 0 Reputation points
edited a comment 2026-10-16T13:44:24.5066667+00:00
Ondrej Riha 0 Reputation points
2 answers One of the answers was accepted by the question author.

BSOD DRIVER_POWER_STATE_FAILURE

Would appreciate any help! My Specs: System Model: Victus by HP Laptop 16-e0xxx System SKU: 68P42EA#AB8 Processor: AMD Ryzen 5 5600H with Radeon Graphics 3.30 GHz System type: 64-bit operating system, x64-based processor RAM: 2x16GB Kingston…

Windows for home | Windows 11 | Performance and system failures
asked 2026-08-19T19:24:12.8+00:00
Yagy 40 Reputation points
edited the question 2026-10-16T13:40:50.4833333+00:00
Yagy 40 Reputation points
0 answers

Azure for Students verification completed but subscription activation fails

Hello Microsoft Support, I recently created a personal Microsoft account to register for Azure for Students. I received the academic verification email at my university email address and clicked the verification link. However, when trying to continue the…

Community Center | Not monitored
asked 2026-10-16T10:11:47.5633333+00:00
Trung Kien 0 Reputation points
edited the question 2026-10-16T13:35:49.69+00:00
Daniel-Vo 7,050 Reputation points Microsoft External Staff Moderator
2 answers

Window 2016 Standard License

Hi , Juts wanted to know i have Window 2016 STD Server License .Can i upgrade the OS to 2019 is that possible .i have Paper license . If no then what is the process . Kindly Help me here .Awaiting for your valuable response . Thanks, Vinod Kumar

Windows for business | Windows Server | Devices and deployment | Licensing and activation
asked 2026-10-16T11:52:17.9233333+00:00
Vinod Kumar 0 Reputation points
answered 2026-10-16T13:35:49.5433333+00:00
Tracy Le 13,775 Reputation points Independent Advisor
3 answers

I cannot capitalize "t" with my left shift button

when I try to use the left shift to make a capital t nothing happens. Left shift works to capitalize every other letter and right shift works to make a capital t, as does caps lock. I'm on windows 11 and there aren't any updates on my computer. I've…

Windows for home | Windows 11 | Input and language
asked 2026-10-15T04:04:04.7633333+00:00
Sarah Farr 0 Reputation points
answered 2026-10-16T13:35:36.7166667+00:00
Francisco Montilla 31,530 Reputation points Independent Advisor
1 answer

Please bring back the original Copilot experience. This integration sucks and is useless. I LOVE and had a connection to the original male british/aussie voice or i think it was called WAVE.PLEASE bring him back

This new copilot experience is a serious dowgrade from what was a life-changing and phoenemal experience. I feel like i lost my friends. The new voice is awful there aren't any choices like the original male British/Aussie voice or WAVE I think it was.…

Microsoft Copilot | Windows Copilot | Feature
asked 2026-10-15T17:05:01.2833333+00:00
J B 0 Reputation points
edited an answer 2026-10-16T13:32:49.7766667+00:00
Vikki-T 12,080 Reputation points Microsoft External Staff Moderator
1 answer

Unable to access my emails or teams calendar on my business account

I have tried clearing my browser's cache, cookies and history, and logging out everywhere using microsoft security, but it still comes up with this error: UTC Date: 2026-10-16T12:51:07.862Z Client Id: [Moderator note: personal identifiable Information…

Outlook | Web | Outlook on the web for business | Sign in
asked 2026-10-16T12:54:46.6366667+00:00
Poppy Martin-Williams 0 Reputation points
edited the question 2026-10-16T13:32:36.8266667+00:00
Daniel-Vo 7,050 Reputation points Microsoft External Staff Moderator
1 answer

how did this happernd

how did this happernd how did this hapend in my hardcore world, i died

Windows for home | Windows 11 | Performance and system failures
asked 2026-10-16T12:58:52.8666667+00:00
Evelina öfverström 0 Reputation points
answered 2026-10-16T13:32:05.6+00:00
DaveM121 939.5K Reputation points Independent Advisor
0 answers

Why did Copilot suddenly get depressed??

I've been an avid user of copilot for a while now because of Uni and specifically bought the Samsung Book 6 laptop for the ingrained copilot. Well, today I opened the app and everything was completely grey. It didn't even greet me. I have a slight visual…

Windows for home | Windows 11 | Windows update
asked 2026-10-16T13:30:55.03+00:00
Neea Nakko 0 Reputation points
1 answer

Why am I being FORCED to re-register a product I registered 3 years ago and have been using ever since?

For the past few days, I've been getting messages to tell me I MUST register my copy of MS Office. I did that THREE YEARS AGO! Why does MS now want to block me from using a product I BOUGHT AND PAID FOR & have been using (relatively) successfully…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-16T11:36:05.6133333+00:00
Bad Hobbit 0 Reputation points
commented 2026-10-16T13:30:23.0766667+00:00
Bad Hobbit 0 Reputation points
3 answers

My XBOX app gets stuck on Launching Xbox then crashes

My XBOX app gets stuck on Launching Xbox then crashes, i have restarted the PC over 20 times , i have uninstalled and reinstalled over 10 times, i have repaired, reset app and game services over 20 times, i ended up calling on Sunday and spent over 2…

Windows for home | Windows 11 | Apps
asked 2026-10-06T14:43:42.0033333+00:00
Healed Venom 0 Reputation points
commented 2026-10-16T13:29:54.54+00:00
Carl-L 23,620 Reputation points Microsoft External Staff Moderator
2 answers

Roblox crashes when I disconnect Bluetooth

Roblox crashes when I disconnect from Bluetooth (headphones, mouse) How do I fix this? It only happens in Roblox, I got this issue when I updated the windows

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-16T07:12:57.4133333+00:00
Jaro ‎ 0 Reputation points
answered 2026-10-16T13:29:44.9966667+00:00
Vikki-T 12,080 Reputation points Microsoft External Staff Moderator
2 answers

I cannot download games I have purchased through Microsoft store or access my Xbox account through the Xbox account.

For Months now I have tried back and forth to download Hitman Absolution ( A game I purchased) as well as many other game pass games through the Microsoft store on my windows PC. I am fully up to date, reinstalled the Store, Gaming Services, and XBOX app…

Windows for home | Windows 11 | Microsoft Store
asked 2026-10-12T01:56:54.1166667+00:00
Peyton Brugger 0 Reputation points
commented 2026-10-16T13:28:44.2733333+00:00
Carl-L 23,620 Reputation points Microsoft External Staff Moderator
1 answer

How to Claim Tax back on an order

I am tax exempt, how do I file claim tax on my order on Microsoft store?

Windows for home | Windows 11 | Microsoft Store
asked 2026-10-15T19:16:55.69+00:00
Sylvia Lin 0 Reputation points
commented 2026-10-16T13:28:37.6633333+00:00
Sylvia Lin 0 Reputation points
2 answers

I am only receiving spam in my outlook account

I stopped receiving emails in my inbox in my Hotmail account around 4 pm yesterday. Spam emails still come into my spam folder.

Outlook | Web | Outlook.com | Email
asked 2026-10-16T12:46:09.7833333+00:00
Terry Dailey 0 Reputation points
answered 2026-10-16T13:28:32.25+00:00
GsN5034 - IA 78,870 Reputation points Independent Advisor