Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,339 questions
2 answers
One of the answers was accepted by the question author.
How to create a new Global Administrator Account when NONE currently exists
I have already gone through Copilot to see if there is some way to fix this, their final recommendation is to contact someone at Microsoft, which, it seems, cannot be done. We have two (2) existing accounts defined within our domain (CPGAero.com). They…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked
2026-09-28T17:38:57.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 55.00000000000001%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPF%3C/text%3E%3C/svg%3E)
Peter Ferraro
20
Reputation points
commented
2026-10-16T00:32:11.88+00:00
Abhinav Shukla
80
Reputation points
2 answers
One of the answers was accepted by the question author.
emails from certain email addresses do not show up in Outlook inbox unless I search for them
emails from certain email addresses do not show up in Outlook inbox unless I search for them by name
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,905 questions
asked
2026-10-15T21:50:17.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 46%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Gail Michels
20
Reputation points
commented
2026-10-16T00:14:18.98+00:00
Gail Michels
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Linking Forza 5 to my PS5. Issue with 2nd overseas PS5 console.
Good evening folks, I cannot play Forza 5 on my overseas PS5 console. I followed the instructions to link my account via the QR code and it linked me to a gamer ID that is not mine. As a result it gives me an error stating that the linked account email…
Windows for home | Windows 11 | Gaming
5,470 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 61%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGK%3C/text%3E%3C/svg%3E)
9 answers
Windows 10 freezes every time 5 minutes after startup
I am running Windows 10 on my PC. Last night when I turned on the PC, it froze approximately 5 minutes after boot up. This has never happened before. By froze, I mean the windows screen looks normal with mouse cursor visible but the keyboard and mouse…
Windows for home | Windows 10 | Performance and system failures
42,891 questions
asked
2026-03-20T06:44:49.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 60%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Rodo
35
Reputation points
commented
2026-10-15T22:51:11.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 33%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jim Sproles
0
Reputation points
1 answer
One of the answers was accepted by the question author.
How do I get a refund from the duplicate charge
I've been charged for two subscriptions for a Microsoft 365 family subscription 137 each. I need a refund for one of them
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,472 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 0%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Generate user report
Hi All, We are using Microsoft 365 E5 licensing. I need to identify all SharePoint Online sites where a specific user (e.g., user1(at)contoso.com) has any of the following roles: Site Collection Administrator Site Owner Site Member Member (via SharePoint…
Microsoft 365 and Office | SharePoint | For business | Other
Microsoft 365 and Office | SharePoint | For business | Other
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
2,485 questions
asked
2026-02-28T23:05:29.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 7.000000000000001%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Glenn Maxwell
14,226
Reputation points
answered
2026-10-15T22:21:22.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 22%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Chris Ang
0
Reputation points
2 answers
One of the answers was accepted by the question author.
progress update on creating a way to lock calendar scroll
I know that there's already been discussion of creating a way to make calendars lock the display to a specific start time, rather than needing to scroll down from midnight each time we open the app, and sometimes during the day when, for some unknown…
Outlook | MacOS | New Outlook for Mac | For business
Outlook | MacOS | New Outlook for Mac | For business
Using the New Outlook for Mac features in business environments
1,916 questions
asked
2026-10-15T17:39:26.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 32%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVJ%3C/text%3E%3C/svg%3E)
VTNardine, J
20
Reputation points
answered
2026-10-15T22:11:31.7166667+00:00
AI answer
1 answer
One of the answers was accepted by the question author.
Let us adjust the time column for the Outlook reminder popup
It provides zero value... and I argue a negative value to have to hover over every appointment reminder to see when it is due/overdue... either let us adjust the width or make it wider by default
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,184 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 62%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 56.00000000000001%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Junk Mail folder suddenly emptied!
This morning I have found my junk mail folder empty. I got connected to Microsoft chat 4 times and when I raise the issue, it disconnects immediately. What is wrong?
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,692 questions
asked
2026-10-07T13:27:14.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 11%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHS%3C/text%3E%3C/svg%3E)
Hamdi Sellami
20
Reputation points
commented
2026-10-15T21:50:12.57+00:00
Hamdi Sellami
20
Reputation points
3 answers
It seems that with the recent update to Outlook for Mac it no longer capitalizes the first letters?
It seems that with the recent update to Outlook for Mac it no longer capitalizes the first letter of the first word in a sentence? How to turn this back on? Most of the responses talk about editor and editor setting but I do not see those on the…
Outlook | MacOS | New Outlook for Mac | For business
Outlook | MacOS | New Outlook for Mac | For business
Using the New Outlook for Mac features in business environments
1,916 questions
asked
2026-03-20T19:51:48.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 65%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Tim Steinouer
20
Reputation points
recommended
2026-10-15T21:43:30.1066667+00:00
Stefan Blom
354.6K
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
How to download the invoice of the prescription
I see the amount automatically withdrawn from my account, but I can not find the invoice with the details. Is there a way to download this?
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,948 questions
asked
2026-10-15T15:15:54.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 45%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Addit Marco de Groot
20
Reputation points
accepted
2026-10-15T21:21:06.1+00:00
Addit Marco de Groot
20
Reputation points
3 answers
One of the answers was accepted by the question author.
Ling to install Microsoft 365 compatible with ventura
I need a link to install Microsoft 365 that is compatible with Ventura. My Excel and Powerpoint is working but not Word.
Microsoft 365 and Office | Word | Other | MacOS
Microsoft 365 and Office | Word | Other | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
882 questions
asked
2026-10-15T20:07:40.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 82%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
Marc Erskine
20
Reputation points
edited an answer
2026-10-15T21:19:44.08+00:00
Stefan Blom
354.6K
Reputation points MVP
Volunteer Moderator
3 answers
One of the answers was accepted by the question author.
I am unable to open a website this morning that I need for my work.
The website address is Cambly.com. I enter it every day from a Desktop icon. This morning it wouldn´t open. I have tried through Google and through Bing. The support desk of Cambly told me it was my internet problem but my ISP tells me there is no…
Windows for home | Windows 11 | Internet and connectivity
5,491 questions
asked
2026-10-15T13:50:11.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 48%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Cath Argibay
40
Reputation points
accepted
2026-10-15T21:13:20.0633333+00:00
Cath Argibay
40
Reputation points
3 answers
One of the answers was accepted by the question author.
Microsoft.ListSync.db file taking up drive space
Hello everyone, Right now, I’m struggling with a disk space issue. When I checked my AppData folder, I found that the OneDrive folder is taking up around 34 GB of space. The largest files are database files under the OneDrive folder, specifically…
Microsoft 365 and Office | OneDrive | Other | Windows
Microsoft 365 and Office | OneDrive | Other | Windows
A Microsoft file hosting and synchronization service.
2,019 questions
asked
2026-10-06T01:37:43.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 86%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Mohammad Hardian
20
Reputation points
edited a comment
2026-10-15T20:52:42.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 17%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Timan, Theo
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Teams Attendance Report is Pulling Up an Older Meeting's Attendance Report
I hosted a meeting today and after ending it went to the chat to pull the attendance report. The attendance report was generated, but after clicking on it I was brought to the attendance report for a meeting back in July. Teams does not even show an…
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
Additional meeting and call-related features and issues within Microsoft Teams for business
4,969 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 11%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
2 answers
transferring my microsoft suite to a different pc
I recently bought a laptop that does not have the microsoft suite ( word, etc ) on it, and I would like to transfer the licence from my other computer ( OEM ) that does. Is this possible?
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,710 questions
asked
2026-10-15T18:24:05.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 18%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWR%3C/text%3E%3C/svg%3E)
Will Roby
0
Reputation points
recommended
2026-10-15T19:49:16.7033333+00:00
Stefan Blom
354.6K
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Black screen op login
Hello when i login i get a black screen for a second and it goes normal. Can anyone help me?
Windows for home | Windows 10 | Performance and system failures
42,891 questions
asked
2026-09-27T15:12:43.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 14.000000000000002%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKA%3C/text%3E%3C/svg%3E)
Khaled alenezi
70
Reputation points
accepted
2026-10-15T19:41:42.96+00:00
Khaled alenezi
70
Reputation points
2 answers
Comment icon not going away, even after turning off modern comments (MacOS)
In a recent update, Microsoft added in a comment icon that automatically appears when highlighting text in Word. It is not a feature I need and want to turn it off. All online documentation says that unchecking "Enable Modern Comments" should…
Microsoft 365 and Office | Word | For education | MacOS
Microsoft 365 and Office | Word | For education | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
1,392 questions
asked
2026-02-03T15:08:49.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 53%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
CMTA
15
Reputation points
edited a comment
2026-10-15T19:36:48.45+00:00
Stefan Blom
354.6K
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
How do I create a second desktop that is blank?
I would like to setup a second desktop but when I do that the second desktop is an exact duplicate of my original desktop1. I would like the second desktop to be blank so I can move apps and folders etc over to it from desktop1.
Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
asked
2025-10-06T00:27:35.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 84%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Joseph Blanchette
30
Reputation points
answered
2026-10-15T19:30:48.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 85%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Matthew Brown
0
Reputation points
2 answers
One of the answers was accepted by the question author.
My Microsoft ACCESS report
My Microsoft ACCESS report does not display data when print preview is selected
Microsoft 365 and Office | Access | For home | Windows
Microsoft 365 and Office | Access | For home | Windows
A family of Microsoft relational database management systems designed for ease of use.
20,924 questions
asked
2026-10-15T18:34:09.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 56.00000000000001%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAF%3C/text%3E%3C/svg%3E)
Ann Fishkin
20
Reputation points
accepted
2026-10-15T19:26:51.73+00:00
Ann Fishkin
20
Reputation points