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1 answer One of the answers was accepted by the question author.

URGENT: Legal Name Mismatch - SC-200 Exam Tomorrow Morning (09:15 SAST) - Support Portal Down

Hello Microsoft Support Team, I urgently require assistance with correcting my legal name on my Microsoft certification profile before my scheduled SC-200 examination tomorrow morning. I have been attempting to use the official Credentials Support portal…

Community Center | Not monitored
asked 2026-10-13T10:32:37.66+00:00
Thabo Sakonta 40 Reputation points
commented 2026-10-13T13:07:22.3633333+00:00
Thabo Sakonta 40 Reputation points
2 answers One of the answers was accepted by the question author.

Unable to sign in to Microsoft Entra ID joined Windows 11 Azure VM using Entra ID user credentials

Hello, I have deployed a new Windows 11 Pro Azure Virtual Machine and successfully joined it to Microsoft Entra ID. The device is also enrolled into Intune. Current environment: Windows 11 Pro Azure Virtual Machine Microsoft Entra ID Joined Intune MDM…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2026-10-12T06:53:09.5733333+00:00
Mattias Lindholm 20 Reputation points
accepted 2026-10-13T12:55:56+00:00
Mattias Lindholm 20 Reputation points
1 answer One of the answers was accepted by the question author.

Do Microsoft have some problems with India

I have been collecting Microsoft points on being for robux digital card and when I got enough points Microsoft just removed it it's been 4 months it didn't came in stock .Microsoft Ceo is also from India but still no robux digital in India Every country…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,558 questions
asked 2026-10-12T01:41:33.6533333+00:00
SHREYASH Kumar 60 Reputation points
accepted 2026-10-13T12:53:00.9466667+00:00
SHREYASH Kumar 60 Reputation points
2 answers One of the answers was accepted by the question author.

Duplicate Profile Issue - Cannot see my scheduled AZ-104 exam

*Hi Support Team,I am using the email *****@gmail.com for my Microsoft profile. However, my profile has been split into two duplicate accounts, and I cannot access my scheduled AZ-104 exam appointment. Pearson VUE support checked and directed me to…

Community Center | Not monitored
asked 2026-10-13T12:21:49.7766667+00:00
Huynh Hoang Lam 20 Reputation points
accepted 2026-10-13T12:29:18.9566667+00:00
Huynh Hoang Lam 20 Reputation points
2 answers One of the answers was accepted by the question author.

Microsoft Learn certification: Cannot change legal name – support form has no Credentials option

Hello, the legal name in my Microsoft Learn certification profile contains a typo – one letter is missing in my first name, so it doesn't match my government-issued ID. When I try to correct it in Learn Settings > Legal name, I get the message:…

Community Center | Not monitored
asked 2026-10-13T11:23:56.53+00:00
Damijan Kavs 20 Reputation points
commented 2026-10-13T11:53:15.7333333+00:00
Damijan Kavs 20 Reputation points
2 answers One of the answers was accepted by the question author.

In my Excel version under Data Type Stock and Geography symbol is not available

Hi Team, In my system i am using this version Microsoft® Excel® 2019 MSO (Version 2511 Build 16.0.19426.20118) 64-bit. I don't see the Stock symbol under the Data Types it is displaying blank after i added the Data Types in through the customize ribbon…

Microsoft 365 and Office | Excel | For home | Windows
asked 2025-11-24T18:59:40.0733333+00:00
Sathish 20 Reputation points
answered 2026-10-13T11:46:27.54+00:00
Ron Liebregts 0 Reputation points
2 answers One of the answers was accepted by the question author.

Power Automate unattended flow fails with RdpPermissionNotGranted on Windows 365 Cloud PC, but attended mode works

Hello Community, I am facing an issue running a Power Automate Desktop flow in unattended mode on a Windows 11 Windows 365 Cloud PC. The same desktop flow works successfully in attended mode, but unattended execution fails with: Plain Text Error code:…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
asked 2026-10-12T08:39:11.2633333+00:00
Sai Teja Ponnuri 20 Reputation points
commented 2026-10-13T11:30:49.86+00:00
Sai Teja Ponnuri 20 Reputation points
1 answer One of the answers was accepted by the question author.

Microsoft Purview Copilot Not Retrieving Assets from Unified Catalog Despite Catalog Search Working

Hi Everyone, Issue: Users can access and use Microsoft Purview Copilot; however, Copilot is not retrieving information from the Unified Catalog and instead returns generic responses. Current Access: Microsoft Purview Unified Catalog is enabled and…

Microsoft Security | Microsoft Purview
asked 2026-10-08T06:13:30.14+00:00
BAG, Priyasankar 20 Reputation points
accepted 2026-10-13T11:20:22.0666667+00:00
BAG, Priyasankar 20 Reputation points
2 answers One of the answers was accepted by the question author.

My Microsoft authenticator broke upon getting a new phone, and now I can't receive codes from one of my accounts connected to it.

Though I have my work email registered to my authenticator, when switching phones it kept sending the codes to my old phone. This didn't change when I deleted the app off my old phone. I want it to send it to my current one but I can't work out how to…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-13T10:56:34.5966667+00:00
Grace Greenfield 20 Reputation points
edited the question 2026-10-13T11:14:24.6233333+00:00
Daniel-Vo 7,300 Reputation points Microsoft External Staff Moderator
6 answers One of the answers was accepted by the question author.

Edge Home Tab keeps prior webpage Title

Lately, whenever I select the Home icon, the New tab title shows as the previous page title instead of New tab. I am using a Surface Go 2, Win11 Pro. It appears to be touch-experience related as my HP laptop w/ Win11 Home does not exhibit the issue.

Microsoft Edge | Tabs, address bar, and search | Windows 11
asked 2026-09-13T01:00:36.9+00:00
Don ‪B 60 Reputation points
commented 2026-10-13T10:43:29.1333333+00:00
Don ‪B 60 Reputation points
2 answers One of the answers was accepted by the question author.

I passed Microsoft 365 Administrator Exam but unable to see my certificate

I passed M365 Administrator exam but not able to see or download my certificate, I pass other 2 exams also and I can see or download those certificates but not this one. Please guide on this. need my certificate urgently.

Community Center | Not monitored
asked 2026-10-13T09:12:48.93+00:00
Wathare, Sakshi 20 Reputation points
accepted 2026-10-13T10:35:20.6933333+00:00
Wathare, Sakshi 20 Reputation points
3 answers One of the answers was accepted by the question author.

My Microsoft acc is completely gone and I am unable to recover it.

Please help - my account which I have had for over 20 years is gone completely and I am unable to recover it. the email is (PII Removed ****@hotmail.com) I had no idea when it was deleted or why. I am still signed into this account on my local computer.…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-12T12:49:11.4066667+00:00
Mario Panebianco 20 Reputation points
accepted 2026-10-13T10:25:59.3266667+00:00
Mario Panebianco 20 Reputation points
2 answers One of the answers was accepted by the question author.

**Subject: Missing OneDrive files across all devices despite OneDrive restoration**

I have a serious problem with missing files in my OneDrive account. Folders containing photographs previously uploaded to OneDrive are now empty or their contents are missing. I have checked using several different browsers, operating systems and an…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-11T18:45:34.4366667+00:00
Ola Gabrielsson 20 Reputation points
accepted 2026-10-13T10:25:04.0633333+00:00
Ola Gabrielsson 20 Reputation points
2 answers One of the answers was accepted by the question author.

My exam AZ-104 is revoked without any reason

Hello Support Team, Today, I was supposed to pass my AZ-104 exam, but the online proctor had revoked my exam before attending my sixth question. I received the above message on the chat, without any warnings and the next thing I noticed that my exam got…

Community Center | Not monitored
asked 2026-10-12T05:19:49.0166667+00:00
Mohd Sharique Zameer 20 Reputation points
accepted 2026-10-13T10:17:13.89+00:00
Mohd Sharique Zameer 20 Reputation points
1 answer One of the answers was accepted by the question author.

Why am I being threatened by Microsoft?

I today received an email, supposedly from Microsoft, saying the below: From: Microsoft [email protected] We noticed that you still have cashback available in your Microsoft Cashback account. We noticed that you still have cashback…

Microsoft Edge | Other | Windows 11
asked 2026-10-13T08:54:17.4266667+00:00
Iain Bacon 20 Reputation points
commented 2026-10-13T10:13:19.07+00:00
Iain Bacon 20 Reputation points
1 answer One of the answers was accepted by the question author.

SharePoint Android/IOS App lacks microphone permission option

Hello, I am experiencing an issue where the Microsoft SharePoint app on Android does not have access to the device's microphone, and there is no option to enable it. Issue Details: Problem: The app requires microphone access, but under the Android app…

Microsoft 365 and Office | SharePoint | For business | Android
asked 2026-10-13T06:44:22.4833333+00:00
V Esakkimuthu 20 Reputation points
accepted 2026-10-13T10:13:04.06+00:00
V Esakkimuthu 20 Reputation points
1 answer One of the answers was accepted by the question author.

one drive for Ventura 13.7.8

where can I find one drive app for Ventura 13.7.8.

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-10-13T09:22:26.7033333+00:00
Thijs Koppers 20 Reputation points
accepted 2026-10-13T09:30:54.3633333+00:00
Thijs Koppers 20 Reputation points
1 answer

sample question answers on AB-620 AI Agent Builder Associate certification

can you please email me some sample question answers based on last 5 years certification exam on AB-620 AI Agent Builder Associate ?

Community Center | Not monitored
asked 2026-10-08T08:32:25.66+00:00
sharmistha 0 Reputation points
recommended 2026-10-13T08:49:27.5566667+00:00
JuliaMarvin 23,290 Reputation points Volunteer Moderator
2 answers

AZ-802 exam

Hi everyone I did my exam 3 days ago , but i could not find any exam history or any information on my profile Could you assist how to see it

Community Center | Not monitored
asked 2026-08-06T14:59:39.81+00:00
recommended 2026-10-13T08:36:48.49+00:00
JuliaMarvin 23,290 Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

blocked email address

email address has been blocked when trying to set up an account how do i unblock the address

Microsoft 365 and Office | Word | For business | Windows
asked 2026-10-09T10:55:52.13+00:00
Magnus Rendall 40 Reputation points
commented 2026-10-13T08:14:13.48+00:00
Magnus Rendall 40 Reputation points