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Cannot contact Microsoft for Startups support — AADSTS16000 blocks ticket submission

Title: Cannot contact Microsoft for Startups support — AADSTS16000 blocks ticket submission I’m trying to contact Microsoft for Startups about application eligibility, but the support route redirects me to Azure and fails before I can submit a…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,775 questions
asked 2026-10-10T17:53:40.0833333+00:00
LawSnap 0 Reputation points
0 answers

Artifact Signing eligibility for a German Freiberufler

Hello, I develop and distribute Windows software called bNICE under the business name HELLOT. I am a self-employed professional (Freiberufler) in Germany, recognized by the German tax office since 2002. I operate under my own legal name, Lothar Hellwig,…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,403 questions
asked 2026-10-10T17:36:27.8633333+00:00
Lothar Hellwig 0 Reputation points
0 answers

I have lost licenses for Work and Exce;

I was exploring my computer apps and inadvertently damaged the licenses I bought on Jun 2, 2024

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-10T16:59:53.8433333+00:00
Earl Lang 0 Reputation points
commented 2026-10-10T17:34:17.45+00:00
EmilyS726 271.9K Reputation points Independent Advisor
0 answers

Outlook lIve Email- Check Box to select message is now gone

Outlook LIve Email- Check Box to select message is now gone

Outlook | Web | Outlook.com | Settings
asked 2026-10-10T17:24:55.4033333+00:00
Steve Upchurch 0 Reputation points
0 answers

Intermittent 503 OriginTimeout when previewing Excel files with Office Online Viewer (view.officeapps.live.com)

We embed Excel files stored in Azure Blob Storage in our React application using the public Office Online Viewer: https://view.officeapps.live.com/op/embed.aspx?src=<URL-encoded Azure Blob SAS URL> The preview works intermittently for the same…

Microsoft 365 and Office | Excel | Other | Other
asked 2026-10-09T07:45:36.63+00:00
Phat Nguyen Vinh 0 Reputation points
edited the question 2026-10-10T16:57:41.2833333+00:00
Lucus-V 13,735 Reputation points Microsoft External Staff Moderator
0 answers

AADSTS5000228: Access to newly created tenant is denied.

Hi. I wanted to activate P2 trial for my existing Azure account. However, following the process I believe Azure did not allow to activate the free trial on my existing account and created a new account (with ID ******@domain.onmicrosoft.com). After I…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,050 questions
asked 2026-10-07T14:20:27.7733333+00:00
Eduard Buhali 0 Reputation points
commented 2026-10-10T16:56:33.7933333+00:00
Nathan Roberts (SN) 13,796 Reputation points Student Ambassador Volunteer Moderator
0 answers

Azure OpenAI: Unable to deploy GPT-6 models in East US — Policy and quota issues

Problem description I am trying to deploy GPT-6 models (gpt-6-astra, gpt-6-luna, gpt-6-sol) in my Azure OpenAI resource located in East US. While I can deploy GPT-5 models like gpt-5-mini and gpt-5.4-mini, I receive an error stating that the GPT-6 models…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

5,072 questions
asked 2026-10-10T16:03:44.41+00:00
EdBloomfield-9109 0 Reputation points
commented 2026-10-10T16:54:24.54+00:00
Ganesh Gurram 7,570 Reputation points Microsoft External Staff Moderator
0 answers

Artifact Signing identity validation stuck: Au10tix says "you do not meet requirements to create a Verified ID"

I am setting up Azure Artifact Signing (Trusted Signing) for my company, Micros Trader (United States). The account and the Artifact Signing Identity Verifier role are in place and the organization identity validation shows "Action…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,403 questions
asked 2026-10-10T16:31:18.13+00:00
George 0 Reputation points
0 answers

Startup verification blocked in Jordan: 21-character ID rule and missing support

My Microsoft for Startups Preview account has $200 in credits. Business verification is blocked because the form requires exactly 21 alphanumeric characters, while my official Jordanian commercial registration number has six digits. Country is correctly…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,775 questions
asked 2026-10-10T15:58:14.8566667+00:00
Mohammad Maani 0 Reputation points
commented 2026-10-10T16:07:11.5+00:00
Mohammad Maani 0 Reputation points
0 answers

Não consigo acessar o Microsoft Azure ou ENTRA

Toda vez que tento acessar minha conta na Azure recebo a mensagem: "You are required to register an authentication method to continue but none have been enabled for this account. Contact your admin for help" Isso começou depois que baixei o…

Microsoft Security | Microsoft Authenticator
asked 2026-10-10T16:03:01.6466667+00:00
Victor Oliveira Andrade 0 Reputation points
0 answers

Microsoft 365 Copilot Chat (Basic) Notebook UI doesn't accept prompts

I am using a university business 365 account as a university student, which comes with 365 Copilot Chat (Basic) When I create a Copilot Notebook with references (e.g. module briefs, readings etc...), the notebook UI does not accept a prompt it just says…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-10-10T15:58:30.0233333+00:00
DanielPeters-7127 0 Reputation points
edited the question 2026-10-10T15:59:52.2666667+00:00
DanielPeters-7127 0 Reputation points
0 answers

On-line help is not helpful when..

You are unable to log into your account, and the first thing on line help wants you to do is log in!! MS Authenticator wants a code stuck in a loop

Microsoft Security | Microsoft Authenticator
asked 2026-10-08T17:31:18.3833333+00:00
Roger Mayhew 0 Reputation points
commented 2026-10-10T15:55:32.0833333+00:00
Nathan Roberts (SN) 13,796 Reputation points Student Ambassador Volunteer Moderator
0 answers

I am unable to reactivate my subscription

Hello, I am unable to reactivate my subscription nor make payment when I go to invoices its says all paid. Please help me to reactivate my subscription Thanks

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,050 questions
asked 2026-10-08T16:39:07.66+00:00
balbarak 0 Reputation points
commented 2026-10-10T15:52:20.0033333+00:00
Nathan Roberts (SN) 13,796 Reputation points Student Ambassador Volunteer Moderator
0 answers

AADSTS500571 blocks Azure portal and support requests with a personal Microsoft account

I cannot access the Azure portal with my personal Microsoft account. The sign-in page says, "Your account has been locked. Contact your support person to unlock it, then try again," and the diagnostic code is AADSTS500571. The same account…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-08T20:57:14.83+00:00
Mina Soliman 0 Reputation points
commented 2026-10-10T15:49:44.3166667+00:00
Nathan Roberts (SN) 13,796 Reputation points Student Ambassador Volunteer Moderator
0 answers

Azure subscription disabled — unable to pay locked invoice or create a support ticket

My Azure subscription is disabled. When I try to reactivate it, I’m asked to settle a past-due balance. The overdue invoice has Locked status. Clicking Pay now displays: “You can't pay this invoice in the portal. Please contact Azure Support for…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,050 questions
asked 2026-10-09T12:49:46.18+00:00
Name F 0 Reputation points
commented 2026-10-10T15:39:34.9966667+00:00
Nathan Roberts (SN) 13,796 Reputation points Student Ambassador Volunteer Moderator
0 answers

Artifact Signing organization verification: You need permission with matching email and required Azure roles

We are completing Public organization identity validation in Azure Artifact Signing. The request was last observed as In Progress, and we received an Action Required email asking the representative to complete verification. The existing guest identity…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,403 questions
asked 2026-10-10T15:39:24.78+00:00
Agence Persée INC 0 Reputation points
0 answers

Artifact Signing: Validation Failed — Assistance Needed to Resolve Subscription Conversion Issue

Problem description I am seeking help regarding an issue with my Azure subscription related to artifact signing. The problem is that I am unable to convert my subscription within Azure, which is impacting my ability to manage and utilize my resources…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,403 questions
asked 2026-10-10T15:38:26.8533333+00:00
MattBradford-4369 0 Reputation points
0 answers

External tenant: “Keep your account secure” returns BadRequest for an internal admin account — how should admins register MFA?

We have a Microsoft Entra External ID external tenant (customer configuration). Security defaults are enabled. There is one Conditional Access policy in report-only mode; the sign-ins we inspected show Conditional Access “Not applied.” We created a…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-10-10T15:35:04.7133333+00:00
Robert Gilchrist 0 Reputation points
0 answers

Azure Migrate: Storage access failure during agentless replication — Error Code 665

Problem description I am experiencing an issue with Azure Migrate during an agentless migration of a VMware VM. The migration fails during the execution step with the error: 'The requested operation failed with reason: Storage is not accessible :…

Azure Migrate
Azure Migrate

A central hub of Azure cloud migration services and tools to discover, assess, and migrate workloads to the cloud.

1,135 questions
asked 2026-10-04T19:26:33.7066667+00:00
StephenNormandin-4440 5 Reputation points
edited a comment 2026-10-10T15:34:02.1933333+00:00
Bharath Reddy Challa 0 Reputation points Microsoft External Staff
0 answers

Standard/premium issue for msfs 2024...ms store query

I bought msfs 2024 premium but i need standard version to show in order for msfs 2024 to run properly. This is part of the package. I purchased msfs2024 via ms store. I need standard version to run so I can run premium.

Windows for home | Other | Gaming
asked 2026-10-10T15:15:19.86+00:00
Dennis Leon 0 Reputation points