9,336 questions
2 answers
Windows update stuck
My Windows update has been stuck on these updates for days.
Windows for home | Windows 11 | Install and upgrade
asked
2026-10-13T12:56:02.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 60%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Danny So Wan Yuen
0
Reputation points
answered
2026-10-13T13:28:58.6266667+00:00
DaveM121
938.6K
Reputation points
Independent Advisor
1 answer
Windows Server 2019 VMware Crashes
Hello, We have multiple servers running Windows Server 2019 on VMware that have been experiencing crashes over the past month. These servers are unrelated and run different versions of both VMware and Windows Server 2019. If you need any additional…
Windows for business | Windows Server | Performance | System performance
asked
2026-10-13T12:53:50.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 28.999999999999996%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGC%3C/text%3E%3C/svg%3E)
Gabriel Chesnel
0
Reputation points
commented
2026-10-13T13:34:38.7433333+00:00
Gabriel Chesnel
0
Reputation points
1 answer
I seem to have been billed twice
I upgraded to 365 from the basic My credit card statement says I have been billed twice Can you sort it out
Windows for home | Windows 11 | Accounts, profiles, and login
10,281 questions
asked
2026-10-13T12:53:09.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 93%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
John Mills
0
Reputation points
answered
2026-10-13T13:26:15.2866667+00:00
EmilyS726
272.9K
Reputation points
Independent Advisor
2 answers
Retrieving Deleted Word Document on Mac
Good day, I would like to retrieve a deleted document on word. Error message say's "This document is either deleted or not currently accessible." I have a path to the folder but I am unable to retrieve it. Please assist.
Windows for home | Windows 11 | Recovery and backup
5,822 questions
asked
2026-10-13T12:52:58.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 62%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
Basetsana Tsuwane
0
Reputation points
answered
2026-10-13T13:26:56.16+00:00
DaveM121
938.6K
Reputation points
Independent Advisor
2 answers
How to re-enable check boxes to select multiple emails for bulk actions?
I use Outlook (new). It seems with a recent update since yesterday, that the check boxes to select multiple emails is no longer appearing in either the app or browser. Is there a setting now where I can enable this? I use this feature daily to bulk move…
Outlook | Web | Outlook on the web for business | Email
Outlook | Web | Outlook on the web for business | Email
Sending, receiving, and organizing email in Outlook on the web for business
2,937 questions
asked
2026-10-13T12:50:23.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 49%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Slaughter, Leah (Tax, Audit & Acctg Prof)
0
Reputation points
recommended
2026-10-13T13:48:46.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
6,880
Reputation points Microsoft External Staff
Moderator
2 answers
Request a refund for a windows app
Request a refund for a windows app bought 14 hours ago with barely 1 hour of use, the app itself was not working as advertised, eating a lot of physical ram and slowing the laptop down. it did not provide expected performance
Windows for home | Windows 11 | Microsoft Store
3,384 questions
asked
2026-10-13T12:49:45.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 84%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Aditya Jalodia
0
Reputation points
answered
2026-10-13T13:27:45.61+00:00
EmilyS726
272.9K
Reputation points
Independent Advisor
1 answer
Sole Global Administrator Locked Out – Lost Authenticator, No Alternative MFA – Tenant Recovery Required
I am the sole Global Administrator of our Microsoft 365 / Microsoft Entra ID tenant and have lost access to my account due to MFA. My previous phone, which had Microsoft Authenticator installed, is broken and no longer accessible. There are no usable…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,566 questions
asked
2026-10-13T12:49:31.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 57.99999999999999%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Marc Szymendera | Meridian Health
0
Reputation points
edited the question
2026-10-13T13:36:04.8+00:00
Daniel-Vo
6,880
Reputation points Microsoft External Staff
Moderator
1 answer
inprivate microsoft edge highlighted text color has changed from blue to grey. Is this new UI design or some kind of errors
Microsoft Edge | Tabs, address bar, and search | Windows 11
Microsoft Edge | Tabs, address bar, and search | Windows 11
Managing tabs, address bar, and search settings in Edge on Windows 11
884 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 11%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
2 answers
how to combine accounts
Looks like i have multiple accounts how can i combine the accounts to prevent billing issues
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,339 questions
asked
2026-10-13T12:47:36.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 23%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
dean hardwick
0
Reputation points
answered
2026-10-13T13:01:11.92+00:00
Stefan Blom
354.1K
Reputation points MVP
Volunteer Moderator
1 answer
Payment not accepted for Microsoft 365 Famille
I normally pay via PayPal which goes through automatically every month. I got an email saying payment not made, my subscription will be cancelled. When I try and make a payment, either via bank or paypal it fails! When I try the bank I get a validation…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,412 questions
asked
2026-10-13T12:46:43.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 71%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
Chris Kanssen
0
Reputation points
answered
2026-10-13T12:49:41.9966667+00:00
AI answer
0 answers
Sole Admin Lockout on Primary Tenant (spnode.io)
I am the sole Global Administrator for spnode.io. For almost five months ago, the Partner Portal workflow failed while I was activating my paid MAICPP Partner Launch Benefits Entra subscription. My subscription Entra ID P2 Subscription ended June 30,…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,626 questions
asked
2026-10-13T12:45:40.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 3%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEM%3C/text%3E%3C/svg%3E)
Enrique Moreno
0
Reputation points
asked
2026-10-13T12:45:40.96+00:00
Enrique Moreno
0
Reputation points
1 answer
Can't login to Azure Portal using authenticator app and other options fail
When using the authenticator app to validate a login attempt for the Azure Portal ,my authenticator app on my phone does not connect. I need to reconnect my authentication and cant. I believe I need the support of the Data Protection team but dont know…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,630 questions
asked
2026-10-13T12:44:09.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 28.000000000000004%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Drew Coffey
0
Reputation points
answered
2026-10-13T12:45:19.26+00:00
AI answer
1 answer
[Bug / Feature Request] Windows App for macOS cannot reliably forward global keyboard shortcuts to remote Windows sessions
Summary Windows App for macOS does not reliably forward keyboard shortcuts that conflict with macOS global hotkeys to a remote Windows session. For example, when Raycast registers Left Option + Space as its activation shortcut, pressing this combination…
Windows for business | Windows Client for IT Pros | User experience | Remote desktop clients
asked
2026-10-13T12:42:48.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 60%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJY%3C/text%3E%3C/svg%3E)
Jin Ye
0
Reputation points
answered
2026-10-13T12:43:55.99+00:00
AI answer
0 answers
Windows 11 25H2 bug: Xbox controller randomly loses XInput HID devices — persists after Windows repair
I have already submitted a report through Windows Feedback Hub. I am posting here because the issue persists and I want to establish whether other users are affected and whether Microsoft can escalate it to the appropriate Windows device/input-stack…
Windows for home | Windows 11 | Devices and drivers
24,641 questions
asked
2026-10-13T12:35:12.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 99%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
MikeZero955
0
Reputation points
1 answer
One of the answers was accepted by the question author.
outlook daily limit ?
I tried to send a email to 34 contacts but it failed saying i have used my daily amount, wait 24hours? what is the daily amount ? how do ii fix the fault? many thanks Clifden.
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,500 questions
asked
2026-10-13T12:32:44.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 2%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Clifden Mckenna
0
Reputation points
accepted
2026-10-13T13:31:49.09+00:00
Clifden Mckenna
0
Reputation points
2 answers
CRM Appointment
How do you unclose an appointment in CRM? Is there a way?
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,171 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 24%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
1 answer
Cannot Reset Password on Outlook Account
Hello, I've been trying for like 2 weeks to reset a password to one of my Outlook accounts. I have 2FA active, I go ahead and input my recovery email address where I get the code. Next I am prompted again to use another method to which I choose the SMS…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,123 questions
asked
2026-10-13T12:27:13.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 69%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZ%3C/text%3E%3C/svg%3E)
Zoltan
0
Reputation points
edited an answer
2026-10-13T13:14:55.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Virginia M
42,450
Reputation points
Independent Advisor
0 answers
Disappearing Copilot chats
I was unexpectedly signed out of Copilot on 13 October 2026. After signing back into the same Microsoft account, all previous chat history disappeared. New chats are being saved, but historical chats are missing. The issue persists in an InPrivate…
Microsoft Copilot | Other
2,270 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 49%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEE%3C/text%3E%3C/svg%3E)
2 answers
Cannot leave Microsoft.com tenant Guest account
I used to belong to a Team that was hosted on the microsoft.com tenant. It appears that my account was removed from the Team and now my guest account on the microsoft.com tenant is in a disabled state. When I open up Teams in my home tenant the…
Microsoft Security | Microsoft Entra | Other
Microsoft Security | Microsoft Entra | Other
Additional Microsoft Entra services and features related to identity, access, and network security
3,033 questions
asked
2026-10-13T12:23:41.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 78%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jessie Hernandez
55
Reputation points
answered
2026-10-13T13:41:16.3866667+00:00
Jessie Hernandez
55
Reputation points
0 answers
Foundry IQ Knowledge Base incorrectly detected as OBO with API Key
Our Foundry agent works correctly in the Playground and also works from our application with API Key when no Knowledge Base is attached. When a Foundry IQ Knowledge Base is attached, the same API Key call fails with: Tools configured with OBO auth are…
Foundry Agent Service
Foundry Agent Service
A fully managed platform in Microsoft Foundry for hosting, scaling, and securing AI agents built with any supported framework or model
130 questions
asked
2026-10-13T12:23:20.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 17%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETY%3C/text%3E%3C/svg%3E)
TcheuTchoua, Yvan Lionel
0
Reputation points
asked
2026-10-13T12:23:20.24+00:00
TcheuTchoua, Yvan Lionel
0
Reputation points