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My husbands account was hacked so bad the hacker deleted all of his info so using windows sign on help is not an option

I have to use my Microsoft account to get anywhere because my husbands account was SO compromised that they deleted all of his information including his recovery account so we cannot use the Microsoft help page to recover his account. It says that it…

Microsoft Security | Microsoft Identity Manager
asked 2026-10-09T17:51:16.1333333+00:00
Kimmy Perrine 0 Reputation points
2 answers

pop ups saying I have trojan virus.....

Pop Ups on my DELL intel CORE 13 desktop say I have trojan virus...all of these have quilwardaum.co.in

Microsoft Edge | Website issues | Windows 11
asked 2026-10-09T17:13:06.23+00:00
Marilyn Chachere 0 Reputation points
edited an answer 2026-10-09T17:49:38.05+00:00
David-M 127.7K Reputation points Independent Advisor
1 answer

Urgent: Unexpectedly Long Training Duration in Document Intelligence

We are currently training a customer extraction model in Azure Document Intelligence. The training process has been running for more than 24 hours, whereas similar model trainings typically complete within 4-6 hours. Additionally, we are unable to stop…

Azure Document Intelligence in Foundry Tools
asked 2026-10-09T13:06:31.2366667+00:00
Akash Shrivastava 0 Reputation points
edited the question 2026-10-09T17:48:43.03+00:00
Andreas Baumgarten 133.1K Reputation points MVP Volunteer Moderator
1 answer

About subscription details

I have MS subscription-based version, and using current email, so I cant access to the products because it is asking for product key , but bought this product subscription about 6 years ago , so I cant remember what is the email used for that and as well…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-09T16:29:18.48+00:00
Gaveshi Sankalpana 0 Reputation points
answered 2026-10-09T17:48:33.2366667+00:00
Diana Mariz 11,025 Reputation points Independent Advisor
4 answers

Build 28120.3151 consistently wakes from sleep mode with "Night light" enabled

Build 28120.3151 consistently wakes from sleep mode with "Night light" enabled, even during the day. It does not respond to the toggle switch. The only solution is to turn HDR off and on, and then turn Night light on and off.

Windows Insider program | Windows Insider preview | Other
asked 2026-10-05T10:00:45.0933333+00:00
answered 2026-10-09T17:48:16.83+00:00
CrazyKats 20,005 Reputation points Volunteer Moderator
1 answer

Existing Developer Portal bot returns isSingleTenant=false despite single-tenant intent – identity-preserving clarification needed

Hello Microsoft Teams developer support, We need clarification for an existing Teams Developer Portal bot associated with an existing single-tenant Microsoft Entra application. We must preserve the existing application/client ID and bot registration.…

Microsoft Teams | Development
Microsoft Teams | Development

Building, integrating, or customizing apps and workflows within Microsoft Teams using developer tools and APIs

5,081 questions
asked 2026-10-09T15:58:03.6333333+00:00
Morpheus Support 0 Reputation points
edited an answer 2026-10-09T17:47:22.0533333+00:00
Alina Le 5,585 Reputation points Independent Advisor
2 answers

Unlock Identity

i have already in pin i use to unlock my system, i also my camera is working fine but i can't setup my facial recognition

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-10-09T17:08:00+00:00
Emmanuel Gilles Quere 0 Reputation points
answered 2026-10-09T17:45:30.9633333+00:00
EmilyS726 271.5K Reputation points Independent Advisor
1 answer

Widgets missing from webpage today

Several widgets are missing from https://rewards.bing.com/earntoday including Daily Streak count, and the widgets to earn points for 30mins use of Edge and also the one giving you 30 points for accessing a site, test your smarts and answering the daily…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,505 questions
asked 2026-10-09T16:42:57.7833333+00:00
David Parker 0 Reputation points
answered 2026-10-09T17:42:57.5333333+00:00
Paulo GM 72,765 Reputation points Independent Advisor
2 answers

Record Automatically missing from Teams

As you can see from the attached image, it looks like the "Record automatically" toggle is missing completely form Teams. Now it does look like between the two screenshots that there is a version difference. Is there a new place for this…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Record meetings
asked 2026-10-05T14:01:14.89+00:00
Matthew Knab 0 Reputation points
commented 2026-10-09T17:40:57.68+00:00
Matthew Knab 0 Reputation points
1 answer

Constant receiving phatom drafts

I'm receiving phantom drafts; I'm not able to delete them, they just show up again and again. I have no rules, no forwarding; I can't edit anything After I delete the emails, they show up again. The message says that I got hacked and I have to pay a…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-09T16:57:56.1666667+00:00
Gonçalo Moura 0 Reputation points
answered 2026-10-09T17:39:14.07+00:00
EmilyS726 271.5K Reputation points Independent Advisor
2 answers

Need Product Key

I have a receipt for my 365 renewal, how do I get the product key? My account says I DIDN"T pay, but I did.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-09T17:00:56.23+00:00
Kim r 0 Reputation points
answered 2026-10-09T17:39:10.7566667+00:00
Stefan Blom 353.9K Reputation points MVP Volunteer Moderator
2 answers

Explorer - Navigation Pane - Expand to Current Folder not working

I don't know exactly when this changed. I have the setting 'Expand to Current Folder' checked. When I click on some of the pinned folders the Explorer Navigation pane the location does not expand to the target folder. But some of them do expand to…

Windows for home | Windows 11 | Files, folders, and storage
asked 2025-09-29T09:47:14.8266667+00:00
Eric Puentes 5 Reputation points
answered 2026-10-09T17:38:52.3133333+00:00
Dale M 0 Reputation points
2 answers

BitLocker recovery without saved recovery key

It's a bootable drive, so I'm locked out. The laptop partition has a linked Microsoft account that I have access to. I can verify that I neglected to save my recovery key. What are my options? Additional lockout data attached.

Windows for home | Windows 11 | Security and privacy
asked 2026-10-09T17:02:41.8133333+00:00
John L 0 Reputation points
answered 2026-10-09T17:37:52.9866667+00:00
EmilyS726 271.5K Reputation points Independent Advisor
2 answers

HP Pavilion 24-xa All-in-One Desktop PC (5KF22AV) Camera Driver

With Windows 11 our HP Pavilion 24-xa All-in-One Desktop PC (5KF22AV) in-built Camera won't work despite updates etc. Looks like I need a new driver install but don't know what to do.

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-09T17:19:06.5466667+00:00
Daniel Kent 0 Reputation points
edited an answer 2026-10-09T17:37:34.19+00:00
Dio Xavier 297K Reputation points Volunteer Moderator
2 answers

lost all my office documents after upgrading to Apple IOS 27. Upgraded to current office 365 still missing documents

lost all my offices documents when I upgraded to Apple IOS 27. I have upgraded to current office 365 document icons listed but get error message they were deleted or not retrievable.

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-10-09T15:54:33.3133333+00:00
Paul Whybark 0 Reputation points
answered 2026-10-09T17:37:34.09+00:00
John Korchok 236.6K Reputation points Volunteer Moderator
3 answers

Problem with renewed 365

I just renewed my Microsoft 365 and I am on aMac - 2015- 12.7.6 (which can't be upgraded) and got a message saying this product is no longer supported - what does that mean and can I no longer use Word??

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-10-09T17:25:44.5666667+00:00
Barbara Berman 0 Reputation points
answered 2026-10-09T17:33:07.54+00:00
John Korchok 236.6K Reputation points Volunteer Moderator
1 answer

Billing from Azure /Business portal which I cannot personally verify for my own orders or apps from MS

Hey, Does anyone have more knowledge on the next technical matter? It is quite of complicated to literate, but I try my best, because of all the circumstances it has already. I have experience on personal Microsoft store applications but this seems to be…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-16T15:35:32.53+00:00
nk0447710-9978 0 Reputation points
commented 2026-10-09T17:32:58.5133333+00:00
nk0447710-9978 0 Reputation points
3 answers

Name entry to add new card to pay

When I add a new card to renew my subscription, the system does not accept the name on the card: "Check that the details in all fields are correct or try a different card." #new card

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-10-09T13:14:53.5366667+00:00
Panos Antonakakis 0 Reputation points
answered 2026-10-09T17:32:23.78+00:00
paulr0511 49,135 Reputation points Independent Advisor
2 answers

Unsure if e mail from Microsoft is genuine

Received e mail from msa@******@alert.com it states Dear Microsoft user, we have received request to cancel your Microsoft account. If you wish to proceed confirm below. Click here to upgrade your account security. If you made this request in error…

Microsoft Security | Microsoft Identity Manager
asked 2026-10-09T17:11:49.8933333+00:00
Alastair Hunter 0 Reputation points
answered 2026-10-09T17:31:55.3366667+00:00
Erland Sommarskog 137.9K Reputation points MVP Volunteer Moderator
1 answer

Snowflake Warehouse Auto-Suspend Interruption

Hello everyone, An analytical Snowflake virtual warehouse remains active continuously even during periods when no queries appear to be actively running, resulting in unexpectedly high credit consumption. We have AUTO_SUSPEND configured, but the warehouse…

Windows for business | Windows 365 Enterprise
asked 2026-10-08T14:57:10.6166667+00:00
LD Lissandra 40 Reputation points
commented 2026-10-09T17:29:50.2266667+00:00
Chen Tran 13,435 Reputation points Independent Advisor