Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,119 questions
1 answer
Unable to recieve E-mails from one specific sender
I am unable to receive E-mails form a sender even though I have the sender set as a contact and a trusted sender. I have been able to receive E-mails from them previously however there was some difficulty then. Now I cannot get anything from them at all.…
Outlook | Web | Outlook.com | Email
asked
2026-10-10T17:51:19.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 69%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWS%3C/text%3E%3C/svg%3E)
Will Smith
0
Reputation points
answered
2026-10-11T05:04:35.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Norah-L
11,530
Reputation points Microsoft External Staff
Moderator
2 answers
How to determine current storage utilization of a family on Family 365 plan?
If I continue with my current Microsoft Family 365 subscription, total included storage utilization will be 2 TB. However, at the present time I have not yet reached my renewal and so my family is still operating under the old rule of 1 TB per member. I…
Microsoft 365 and Office | OneDrive | For home | Other
Microsoft 365 and Office | OneDrive | For home | Other
A Microsoft file hosting and synchronization service.
1,118 questions
asked
2026-10-10T17:49:43.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 66%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mark Messinger
145
Reputation points
answered
2026-10-10T18:56:18.9033333+00:00
EmilyS726
271.9K
Reputation points
Independent Advisor
2 answers
How to get rid of Ghost windows from popping up on Microsoft Edge
Whenever I open a tab on Edge and begin a search or open a website, ghost windows pop up. Sometimes its one or two or a stack of 3. How can I stop this or be sure it is not a tracker? I followed some instructions for start up or task bar but to no avail.…
Microsoft Edge | Tabs, address bar, and search | Windows 11
Microsoft Edge | Tabs, address bar, and search | Windows 11
Managing tabs, address bar, and search settings in Edge on Windows 11
883 questions
asked
2026-10-10T17:49:03.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 30%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Robin L
0
Reputation points
answered
2026-10-10T19:56:24.7133333+00:00
Ferdinand Nanalig
33,410
Reputation points
Independent Advisor
1 answer
Windows 11 Home OEM deactivated after ASRock BIOS update (TPM reset) – 0xC004F200 / 0x803FABBA, no hardware changed
Hello, My Windows 11 Home was activated and working for over two years. It deactivated immediately after a motherboard BIOS update. No hardware was changed. I have tried every self-service option and cannot reach a human agent, so I'm asking here for…
Windows for home | Windows 11 | Licensing and activation
5,394 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 95%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
2 answers
NO MEMORY ON DEVICE
I RECEIVED A MESSAGE SAYING ALL MEMORY IS USED UP? BUT I HAVE just paid 84.99 on 2 oct from Microsoft I need to help me on this as I am not sure what to do
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,309 questions
asked
2026-10-10T17:48:28.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 67%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Mick Joyce
0
Reputation points
answered
2026-10-10T19:12:17.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 27%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
IGYQ
22,225
Reputation points
Independent Advisor
1 answer
cant send files from cell phone
not able to send files from cell to new lenovo laptop
Windows for home | Windows 11 | Connect Phone and PC
1,429 questions
asked
2026-10-10T17:48:03.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 96%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Robert Rorden
0
Reputation points
answered
2026-10-10T18:49:59.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 24%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Diana Mariz
11,025
Reputation points
Independent Advisor
2 answers
laptop keyboard not working
laptop keyboard not working. just screen keyboard.
Windows for home | Windows 10 | Performance and system failures
42,884 questions
asked
2026-10-10T17:45:42.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 68%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Katherine Bresnahan
0
Reputation points
answered
2026-10-10T18:04:09.17+00:00
Dio Xavier
297.1K
Reputation points
Volunteer Moderator
0 answers
Artifact Signing eligibility for a German Freiberufler
Hello, I develop and distribute Windows software called bNICE under the business name HELLOT. I am a self-employed professional (Freiberufler) in Germany, recognized by the German tax office since 2002. I operate under my own legal name, Lothar Hellwig,…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,405 questions
asked
2026-10-10T17:36:27.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 87%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
Lothar Hellwig
0
Reputation points
asked
2026-10-10T17:36:27.8633333+00:00
Lothar Hellwig
0
Reputation points
2 answers
Cannot access original Microsoft Learn profile — Credentials Support portal also broken
Hello Microsoft Support Team, I need assistance with an inaccessible Microsoft Learn profile. My original profile, martinrufino-4485, remains publicly visible with 72 badges and 21 trophies. However, after changing my Microsoft account email alias from…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,258 questions
asked
2026-10-10T17:32:19.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 2%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Rufino Martin
0
Reputation points
answered
2026-10-11T08:54:16.2733333+00:00
Julian Sharp
45,001
Reputation points
2 answers
File explorer window does not open
My File explorer window does not open. Only the thumbnails. I tried most of the remedies it still still doesn't work (resetting explorer, scannow, etc.)
Windows for home | Windows 11 | Files, folders, and storage
11,766 questions
asked
2026-10-10T17:31:19.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 73%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Liotine, Matthew
0
Reputation points
edited the question
2026-10-10T20:11:13.2866667+00:00
Stefan Blom
354K
Reputation points MVP
Volunteer Moderator
1 answer
My BT email will not load into outlook
I was logged out of my BT email account on outlook, I have reset my password and tried to link the email account back to my outlook and it keep failing to download. There are some emails but not to the latest received.
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,150 questions
asked
2026-10-10T17:31:15.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 6%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA0%3C/text%3E%3C/svg%3E)
AmandaWhite-0196
0
Reputation points
edited an answer
2026-10-11T02:30:33.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
13,535
Reputation points Microsoft External Staff
Moderator
1 answer
My new password is not accepted
I was asked to change my password. I did, and repeated it. Now the new password is not accepted. i cannot change to a new password, as the only option to do that is by connecting to a flash drive . So what can I do
Windows for home | Windows 11 | Accounts, profiles, and login
10,261 questions
asked
2026-10-10T17:30:30.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 64%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFS%3C/text%3E%3C/svg%3E)
Frits-SinJackie Hartsuiker
0
Reputation points
answered
2026-10-10T17:33:49.3933333+00:00
AI answer
1 answer
need to login to profile to update the email address
I am scheduled to take the AZ-900: Microsoft Azure Fundamentals (English - ENU) exam. While performing the required system check, I encountered an issue related to the Hive Streaming Service. Since I am using my office laptop, I do not have permission to…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,258 questions
asked
2026-10-10T17:27:37.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 64%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Saini, Bharti
0
Reputation points
answered
2026-10-10T18:02:00.5433333+00:00
Gérard Oomens
132.9K
Reputation points
Volunteer Moderator
2 answers
how to remove shared status to an Excel document
How can I make my Excel list "un-shared" so I can edit my list. When I click on the share button I get a dialog box saying "Unable to share right now, the system cannot find the file specified".
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
58,004 questions
asked
2026-10-10T17:24:57.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 71%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Steve Bark
0
Reputation points
answered
2026-10-10T18:05:15.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
89,540
Reputation points
Independent Advisor
0 answers
Outlook lIve Email- Check Box to select message is now gone
Outlook LIve Email- Check Box to select message is now gone
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,406 questions
asked
2026-10-10T17:24:55.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 44%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESU%3C/text%3E%3C/svg%3E)
Steve Upchurch
0
Reputation points
2 answers
trouble to access my microphone
i am facing a problem were i am unble to use my microphone as i can hear but people are not able to hear me
Windows for home | Windows 11 | Settings
10,137 questions
asked
2026-10-10T17:23:56.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 85%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
saleheen parween
0
Reputation points
answered
2026-10-10T18:07:38.6+00:00
John Jefferson Doyon
89,540
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
How to contact support
Why is it so hard to contact support? I'm getting billed for an unknown tenant ID. When I log in with the email address the bill is going to I only see my "normal" tenant ID. If I specifically try to login to that tenant ID and select…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,050 questions
asked
2026-10-10T17:23:53.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 78%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
Matthew Findley
0
Reputation points
accepted
2026-10-10T17:35:57.5533333+00:00
Matthew Findley
0
Reputation points
1 answer
Cancelling a subscription I keep getting bills for but no longer have access to
I was using Azure, clicking around, and I did something to the users (no idea what) - I lost access to that subscription or workspace or something. I had a little app running (nothing important) but I lost access to the subscription and I can't shut it…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,050 questions
asked
2026-10-10T17:20:48.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 26%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
James Reyes
0
Reputation points
answered
2026-10-10T17:21:00.6033333+00:00
AI answer
1 answer
Access Contacts
This should be easy. How can I access my contacts in Windows 11
Windows for home | Windows 11 | Settings
10,137 questions
asked
2026-10-10T17:16:17.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 26%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
A DeLo
0
Reputation points
answered
2026-10-10T18:01:56.0966667+00:00
John Jefferson Doyon
89,540
Reputation points
Independent Advisor
0 answers
I was guaranteed 5 years at $69.99 for Microsoft 365. Now I'm being charged $99.99
After an hour trying to contact Microsoft, all I learned is that my subscription is being upgraded with the addition of CoPilot. I don't want CoPilot. One article said I could change my subscription back to "Family Classic", so I went to my…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,372 questions
asked
2026-10-10T17:16:13.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 84%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
Pat Rapp
0
Reputation points
edited the question
2026-10-10T20:13:12.69+00:00
Stefan Blom
354K
Reputation points MVP
Volunteer Moderator