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Cancellation of Microsoft Publisher

can someone reach out to me concerning the cancellation of Microsoft Publisher. I have hundreds of files. Want to know if I order Publisher 2021 is it worth the high price that I may not be able to use with my Microsoft 365. If possible with my Microsoft…

Microsoft 365 and Office | Publisher | For home
asked 2026-10-01T22:20:28.8766667+00:00
Charlene Moore 0 Reputation points
commented 2026-10-02T02:11:35.14+00:00
_ _ 0 Reputation points
1 answer

My one time purchase keeps saying "view only"?

I just purchased Microsoft Office Home 2024 for my MACBOOK and programs all open fine, but all say that files are "view only" and that I must activate Microsoft 365 in order to create & edit files by signing in??? I should have full…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-10-02T00:16:32.4133333+00:00
Paul Ricci 0 Reputation points
commented 2026-10-02T00:51:06.83+00:00
EmilyS726 272.9K Reputation points Independent Advisor
1 answer

my windows got hacked pls unhacked it pls

hacker change email can't use my account my main account is Xbox tag name is Xcat66 last email it be in ******@gmail.com

Microsoft Security | Microsoft Defender | Other
asked 2026-10-01T23:00:29.6166667+00:00
Mikhail Moskal 0 Reputation points
answered 2026-10-01T23:00:44.95+00:00

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1 answer

repeatedly getting charged for Azure but we have a grant

We have an Azure grant that was renewed in March 2026 but they keep charging our credit card every month. We were able to get 2 months refunded, but since have been repeatedly charged our credit card for a total of $746.90 over the last 5 months and…

Community Center | Not monitored
asked 2026-10-01T22:03:08.6+00:00
Darla Roper 0 Reputation points
edited the question 2026-10-01T22:04:17.6133333+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
1 answer

Artifact Signing individual validation blocked: Verified ID card missing after AU10TIX verification

Hello Microsoft Support, I am completing Public identity validation as an individual for Azure Artifact Signing. The request remains Action Required / In Progress. AU10TIX shows "Session already verified", but no AU10TIX Verified ID card…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,441 questions
asked 2026-10-01T21:01:15.4+00:00
Minitrike 0 Reputation points
commented 2026-10-01T21:55:59.95+00:00
Minitrike 0 Reputation points
1 answer

i shared account with somebody who died

the account is ******@hotmail.com I'm locked out and the email it was under is no longer good because he has passed away, and I can't recover the account, how do I resolve this?

Microsoft Security | Microsoft Authenticator
asked 2026-10-01T20:53:08.91+00:00
robert ladd 0 Reputation points
answered 2026-10-01T20:53:20.7666667+00:00

AI answer

1 answer

Cannot delete contact, prior messages or badge

The title says it all. There are 11 messages from a contact showing on the Teams badge on my iPhone 17Plus and iPad 3. I thought I deleted this person "Famous Dreamer" however they keep showing. Would like to totally delete them, prior messages…

Microsoft Teams | Microsoft Teams Free | Contacts | Manage contacts
asked 2026-10-01T20:27:53.67+00:00
Jeff Freedman 0 Reputation points
answered 2026-10-01T20:28:05.2733333+00:00

AI answer

1 answer

Microsoft Entra External ID external tenant creation - Azure subscription not available

Microsoft Entra External ID external tenant creation - Azure subscription not available Azure Subscription 1 is Active and my account is Subscription Owner. I have also assigned my account the Microsoft Entra Tenant Creator role. In Microsoft Entra admin…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-10-01T19:58:21.33+00:00
Rizwaan M 0 Reputation points
answered 2026-10-01T19:58:37.38+00:00

AI answer

1 answer

SQL Server 2022 performance degradation (2x slower) with increased Context Switches/sec under Compatibility Level 110 after migration

Hi, Please note that this message was translated using Generative AI. I apologize in advance for any unnatural phrasing or translation errors. We recently migrated our database from SQL Server 2017 to SQL Server 2022 on a new virtual machine. After the…

SQL Server Database Engine
asked 2026-09-30T14:42:05.9633333+00:00
k.a 0 Reputation points
commented 2026-10-01T19:31:31.18+00:00
Erland Sommarskog 138K Reputation points MVP Volunteer Moderator
1 answer

Co-pilot key ---- advanced keyboard settings

I thought I read that the "customize copilot key" in the keyboard setting was supposed to be giving us an option to change it back to CTRL. This is really frustrating as a key command user who uses that key ALOT. After recent updates I only…

Microsoft Copilot | Windows Copilot | Feature
asked 2026-10-01T18:39:30.8133333+00:00
L Waters 0 Reputation points
answered 2026-10-01T18:39:45.07+00:00

AI answer

1 answer

Can I recover emails that hotmail received when I was over the storage limit

My Microsoft 365 subscription failed to automatically renew due to change of bank card. My outlook account was over the storage limits and I did not receive emails for about 10days until I changed my bank card details and resubscribed. The next emails to…

Outlook | Web | Outlook.com | Email
asked 2026-10-01T17:37:46.4066667+00:00
karl lindsell 0 Reputation points
answered 2026-10-01T17:38:00.19+00:00

AI answer

1 answer

Certificate printout

I finished the AI track for educators plan. I need to find and print the certificate granted at the end of the course. Can you please tell me from where can i print the certificate.

Community Center | Not monitored
asked 2026-10-01T17:20:43.9066667+00:00
Joseph Fares 0 Reputation points
edited the question 2026-10-01T17:32:39.1833333+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Copilot

i need to complete this course but everytime that open a new options regarding this course ... there are a counting in the top that change every time ..soo how i know what is the chapters that need to take to complete it and at the same time aks labs but…

Community Center | Not monitored
asked 2026-10-01T16:07:19.1833333+00:00
edited the question 2026-10-01T17:22:00.14+00:00
Gérard Oomens 132.9K Reputation points Volunteer Moderator
1 answer

Alerts Are not sending from one of My Alert Rules to My Email, but are Sending from Another

Hello, I am working with Azure Alerts, and I've seen some odd behavior with delivery of emails to my team over the last week or so. This could have been happening for longer but only recently I've been made aware of it. On Sept. 29th 2026, I received…

Azure Monitor
Azure Monitor

An Azure service that is used to collect, analyze, and act on telemetry data from Azure and on-premises environments.

4,025 questions
asked 2026-10-01T16:58:04.7666667+00:00
Anders 0 Reputation points
answered 2026-10-01T16:58:26.3066667+00:00

AI answer

1 answer

Azure Free Account Created but $200 Credit and Entra ID Free License Not Showing

I created a new Azure account today specifically for learning and testing Azure services. The subscription is active and shows Azure Plan, but under Cost Management & Billing → Benefits/Azure Credits, no Azure credits are displayed. I also expected…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-01T16:55:47.51+00:00
Sudhir Singh 0 Reputation points
answered 2026-10-01T16:56:06.2866667+00:00

AI answer

1 answer

Need to transfer AZ-900 certification from an inaccessible university email to my personal account

Hello Microsoft Credentials Support Team, In 2023, I earned the "Microsoft Certified: Azure Fundamentals (AZ-900)" certification. At that time, I registered for and took the exam using my university email address. Currently, I no longer have…

Community Center | Not monitored
asked 2026-10-01T13:23:37.7233333+00:00
Edison Gomez 0 Reputation points
edited the question 2026-10-01T16:47:42.92+00:00
Gérard Oomens 132.9K Reputation points Volunteer Moderator
1 answer

I have a failed update from Legacy Outlook Mac Office 365 to Outlook

I have a failed update from Legacy Outlook Mac Office 365 to "new" Outlook. I was able to restore back to Legacy Outlook Office 365 for Mac. How long will Legacy Outlook Office 365 for Mac be operational?

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-10-01T16:44:56.4+00:00
Former_Win_user 0 Reputation points
answered 2026-10-01T16:45:07.9033333+00:00

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1 answer

Charged twice for the same Micosoft 365 1-year subscription.

I signed on to Microsoft 365 with a 1-year prepaid product key, but during the session it required me to provide addional billing information, When I check my account it states it will bill me soon, So I am paying twice for the same 1-year subscition. …

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-01T16:27:57.4266667+00:00
G Dinicola 0 Reputation points
answered 2026-10-01T16:28:13.1566667+00:00

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1 answer

One of our Development Website has been reported as unsafe

I have filled out the More Information and "Report that this site doesn't contain any phishing threats" for two weeks and the site is still blocked. How do I get this removed? This is impacting our client testing and the first email stated…

Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
asked 2026-10-01T14:30:56.4566667+00:00
Al Dommes 0 Reputation points
answered 2026-10-01T14:31:10.1133333+00:00

AI answer

1 answer

Account creation has been blocked

Hello! I have attempted to share access through my family sharing plan to this email - ******@weezietowels.com and she continues to receive messages the her account creation has been blocked. I verified this is the correct email address. How do we…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-01T14:01:44.81+00:00
Lorena Flores 0 Reputation points
answered 2026-10-01T14:02:02.4566667+00:00

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