Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,592 questions
1 answer
i shared account with somebody who died
the account is ******@hotmail.com I'm locked out and the email it was under is no longer good because he has passed away, and I can't recover the account, how do I resolve this?
Microsoft Security | Microsoft Authenticator
asked
2026-10-01T20:53:08.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 93%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
robert ladd
0
Reputation points
answered
2026-10-01T20:53:20.7666667+00:00
AI answer
1 answer
Cannot delete contact, prior messages or badge
The title says it all. There are 11 messages from a contact showing on the Teams badge on my iPhone 17Plus and iPad 3. I thought I deleted this person "Famous Dreamer" however they keep showing. Would like to totally delete them, prior messages…
Microsoft Teams | Microsoft Teams Free | Contacts | Manage contacts
Microsoft Teams | Microsoft Teams Free | Contacts | Manage contacts
Organizing and editing contact information within Microsoft Teams Free
32 questions
asked
2026-10-01T20:27:53.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 93%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jeff Freedman
0
Reputation points
answered
2026-10-01T20:28:05.2733333+00:00
AI answer
1 answer
Microsoft Entra External ID external tenant creation - Azure subscription not available
Microsoft Entra External ID external tenant creation - Azure subscription not available Azure Subscription 1 is Active and my account is Subscription Owner. I have also assigned my account the Microsoft Entra Tenant Creator role. In Microsoft Entra admin…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
4,094 questions
asked
2026-10-01T19:58:21.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 67%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Rizwaan M
0
Reputation points
answered
2026-10-01T19:58:37.38+00:00
AI answer
1 answer
copilot to new emails tabs
how to add copilot to new emails tabs. Having copilot in the top corner while drafting emails was a great benefit for when couldnt fully think of the correct words needed
Microsoft Copilot | Other
2,246 questions
asked
2026-10-01T19:49:46.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 19%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Tyson Long
0
Reputation points
answered
2026-10-01T19:49:58.94+00:00
AI answer
1 answer
SQL Server 2022 performance degradation (2x slower) with increased Context Switches/sec under Compatibility Level 110 after migration
Hi, Please note that this message was translated using Generative AI. I apologize in advance for any unnatural phrasing or translation errors. We recently migrated our database from SQL Server 2017 to SQL Server 2022 on a new virtual machine. After the…
SQL Server Database Engine
SQL Server Database Engine
Core component of SQL Server for storing, processing, and securing data
789 questions
asked
2026-09-30T14:42:05.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 30%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKA%3C/text%3E%3C/svg%3E)
k.a
0
Reputation points
commented
2026-10-01T19:31:31.18+00:00
Erland Sommarskog
137.9K
Reputation points MVP
Volunteer Moderator
1 answer
Co-pilot key ---- advanced keyboard settings
I thought I read that the "customize copilot key" in the keyboard setting was supposed to be giving us an option to change it back to CTRL. This is really frustrating as a key command user who uses that key ALOT. After recent updates I only…
Microsoft Copilot | Windows Copilot | Feature
Microsoft Copilot | Windows Copilot | Feature
A specific functionality or enhancement provided by Windows Copilot
141 questions
asked
2026-10-01T18:39:30.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 21%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
L Waters
0
Reputation points
answered
2026-10-01T18:39:45.07+00:00
AI answer
1 answer
upgraded my Microsoft 365 premium, copilot did not get upgraded, why?
copilot requested upgrading to continue using visual. I subscribed and paid but it still does not allow more visual. Why?
Microsoft Copilot | Other
2,246 questions
asked
2026-10-01T18:37:20.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 42%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
martin LK
0
Reputation points
answered
2026-10-01T18:37:44.3733333+00:00
AI answer
1 answer
Can I recover emails that hotmail received when I was over the storage limit
My Microsoft 365 subscription failed to automatically renew due to change of bank card. My outlook account was over the storage limits and I did not receive emails for about 10days until I changed my bank card details and resubscribed. The next emails to…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,075 questions
asked
2026-10-01T17:37:46.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 74%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
karl lindsell
0
Reputation points
answered
2026-10-01T17:38:00.19+00:00
AI answer
1 answer
Certificate printout
I finished the AI track for educators plan. I need to find and print the certificate granted at the end of the course. Can you please tell me from where can i print the certificate.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,212 questions
asked
2026-10-01T17:20:43.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 61%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Joseph Fares
0
Reputation points
edited the question
2026-10-01T17:32:39.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Clover-L
25
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft Copilot
i need to complete this course but everytime that open a new options regarding this course ... there are a counting in the top that change every time ..soo how i know what is the chapters that need to take to complete it and at the same time aks labs but…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,212 questions
asked
2026-10-01T16:07:19.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 15%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
Gordillo Amador, Isela (Cognizant)
0
Reputation points
edited the question
2026-10-01T17:22:00.14+00:00
Gérard Oomens
132.8K
Reputation points
Volunteer Moderator
1 answer
Alerts Are not sending from one of My Alert Rules to My Email, but are Sending from Another
Hello, I am working with Azure Alerts, and I've seen some odd behavior with delivery of emails to my team over the last week or so. This could have been happening for longer but only recently I've been made aware of it. On Sept. 29th 2026, I received…
Azure Monitor
Azure Monitor
An Azure service that is used to collect, analyze, and act on telemetry data from Azure and on-premises environments.
4,024 questions
asked
2026-10-01T16:58:04.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 42%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anders
0
Reputation points
answered
2026-10-01T16:58:26.3066667+00:00
AI answer
1 answer
Azure Free Account Created but $200 Credit and Entra ID Free License Not Showing
I created a new Azure account today specifically for learning and testing Azure services. The subscription is active and shows Azure Plan, but under Cost Management & Billing → Benefits/Azure Credits, no Azure credits are displayed. I also expected…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,308 questions
asked
2026-10-01T16:55:47.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 10%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sudhir Singh
0
Reputation points
answered
2026-10-01T16:56:06.2866667+00:00
AI answer
1 answer
Need to transfer AZ-900 certification from an inaccessible university email to my personal account
Hello Microsoft Credentials Support Team, In 2023, I earned the "Microsoft Certified: Azure Fundamentals (AZ-900)" certification. At that time, I registered for and took the exam using my university email address. Currently, I no longer have…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,212 questions
asked
2026-10-01T13:23:37.7233333+00:00
Edison Gomez
0
Reputation points
edited the question
2026-10-01T16:47:42.92+00:00
Gérard Oomens
132.8K
Reputation points
Volunteer Moderator
1 answer
I have a failed update from Legacy Outlook Mac Office 365 to Outlook
I have a failed update from Legacy Outlook Mac Office 365 to "new" Outlook. I was able to restore back to Legacy Outlook Office 365 for Mac. How long will Legacy Outlook Office 365 for Mac be operational?
Outlook | MacOS | Legacy Outlook for Mac | For home
Outlook | MacOS | Legacy Outlook for Mac | For home
Using older versions of Outlook for Mac for personal email and calendar
4,760 questions
asked
2026-10-01T16:44:56.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 24%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
Former_Win_user
0
Reputation points
answered
2026-10-01T16:45:07.9033333+00:00
AI answer
1 answer
Charged twice for the same Micosoft 365 1-year subscription.
I signed on to Microsoft 365 with a 1-year prepaid product key, but during the session it required me to provide addional billing information, When I check my account it states it will bill me soon, So I am paying twice for the same 1-year subscition. …
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,266 questions
asked
2026-10-01T16:27:57.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 68%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGD%3C/text%3E%3C/svg%3E)
G Dinicola
0
Reputation points
answered
2026-10-01T16:28:13.1566667+00:00
AI answer
1 answer
Azure Communication Services Calling SDK: post-2028 support for custom clients using Teams identities
We are using Azure Communication Services Calling SDK in a custom web application with Microsoft Teams identities. Our flow is: User signs in with MSAL / Microsoft Entra ID using their Teams account. We exchange the Entra ID token for an ACS token for…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,821 questions
asked
2026-10-01T14:50:32.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 71%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
Andrea Vincentini
0
Reputation points
edited the question
2026-10-01T14:53:00.42+00:00
Andrea Vincentini
0
Reputation points
1 answer
One of our Development Website has been reported as unsafe
I have filled out the More Information and "Report that this site doesn't contain any phishing threats" for two weeks and the site is still blocked. How do I get this removed? This is impacting our client testing and the first email stated…
Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
Protection against phishing, malware, and other threats targeting email and collaboration tools in Microsoft 365
246 questions
asked
2026-10-01T14:30:56.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 3%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Al Dommes
0
Reputation points
answered
2026-10-01T14:31:10.1133333+00:00
AI answer
1 answer
Account creation has been blocked
Hello! I have attempted to share access through my family sharing plan to this email - ******@weezietowels.com and she continues to receive messages the her account creation has been blocked. I verified this is the correct email address. How do we…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,342 questions
asked
2026-10-01T14:01:44.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 83%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
Lorena Flores
0
Reputation points
answered
2026-10-01T14:02:02.4566667+00:00
AI answer
1 answer
Backup Failing on C drive
Scheduled backup failed on the c drive There is enough space. See attached screen shot.
Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
1,820 questions
asked
2026-10-01T13:40:21.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 20%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Devon Ramkissoon
0
Reputation points
answered
2026-10-01T13:40:43.4733333+00:00
AI answer
1 answer
my accounts doesnt show in microsoft authenticator
my old phone that has the accounts was factory reset and i cant even sign in with my old phone and i have access to my gmail account and the recovery methods
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,592 questions
asked
2026-10-01T13:20:39.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 74%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFM%3C/text%3E%3C/svg%3E)
Fares M
0
Reputation points
answered
2026-10-01T13:20:58.49+00:00
AI answer