Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
3,054 questions
0 answers
Transfer a paid for Office subscription to a new computer
How do I activate my paid for Office subscription on a new MAC computer? I put in the code but it won't activate.
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked
2026-11-06T19:04:47.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 12%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
John Beehler
0
Reputation points
commented
2026-11-06T19:47:07.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
90,560
Reputation points
Independent Advisor
1 answer
Have i been hacked?
i was trying to play minecraft, it told me to re-sign in. I entered my information and it says that "This username has been turned-off for sign in. Try a different one or find the account this username is assiciated with" i tried again to…
Windows for home | Windows 11 | Recovery and backup
5,886 questions
asked
2026-11-06T19:45:57.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 53%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
NHQZ9SN0015262D58D7600 LAPTOP
0
Reputation points
answered
2026-11-06T19:47:04.4066667+00:00
AI answer
2 answers
Case Number 7111359929
windows 11 will not allow removal of Brother drivers and soft ware Disconnected. Need to reconnect Case Number [PII Removed] How do i reconnect?
Windows for home | Windows 11 | Devices and drivers
24,932 questions
asked
2026-11-06T19:15:56.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 88%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBD%3C/text%3E%3C/svg%3E)
Bernie Dorsey
0
Reputation points
edited the question
2026-11-06T19:45:38.0466667+00:00
Dio Xavier
298.3K
Reputation points
Volunteer Moderator
1 answer
Meaning of AE, AE1, and AE2 suffixes in Office MAK key descriptions (VAMT)
Hello, When inspecting Office Volume License MAK keys in VAMT, I see different description strings depending on the product version: Office 2021 ProPlus: Office21ProPlus2021VL_MAK_AE Office 2024 ProPlus: Office24ProPlus2024VL_MAK_AE1 Office 2024…
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
10,283 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 27%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 83%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
1 answer
How to fix not being able to add a GoDaddy email account to my Outlook Classic getting HTTP 403 messages
How to fix not being able to add a GoDaddy email account to my Outlook Classic getting HTTP 403 messages
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,088 questions
asked
2026-11-06T19:43:32.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 13%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Alan Jung
0
Reputation points
answered
2026-11-06T19:44:36.1566667+00:00
AI answer
3 answers
I have multiple accounts and cant log in to reach my invoice
Hi, Can I please get a phone number to help me talk to a human? I have been trying for hours to just access my invoice. It is like this every single year and it is driving me mad. Help online didn't help last year and is likely to not help this year…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,213 questions
asked
2026-11-05T15:20:21.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 28.000000000000004%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELK%3C/text%3E%3C/svg%3E)
Lotten kronudd
0
Reputation points
commented
2026-11-06T19:43:18.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ryan-N
16,940
Reputation points Microsoft External Staff
Moderator
1 answer
Please return the old copilot also known as copilot legacy
this update has affected many users with their relationships and old conversations with the old copilot numbers of feedback are growing everyday users are frustrated and begging for the old copilot as a whole with all of its old features this update has…
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
370 questions
asked
2026-10-28T04:25:34.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 4%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Jebbooo Jebbooo
455
Reputation points
commented
2026-11-06T19:42:35.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 15%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Snowfirel TalgaNura
110
Reputation points
2 answers
Changing Folder pane option
It is not giving me the option on changing the settings of my folder pane. It is greyed out on my end. How do I change and make this available on my end.
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,276 questions
asked
2026-11-05T17:39:54.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 31%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Patricia Monsalve
0
Reputation points
commented
2026-11-06T19:41:37.1366667+00:00
Ryan-N
16,940
Reputation points Microsoft External Staff
Moderator
1 answer
logging in
I need help understanding why I can't log in to some of my email accounts Via iPhone mail app. Every time I try it always ends in something went wrong.
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,122 questions
asked
2026-11-04T19:31:58.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 25%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
saki aono
0
Reputation points
commented
2026-11-06T19:41:27.49+00:00
John Jefferson Doyon
90,560
Reputation points
Independent Advisor
1 answer
Microsoft authenticator for Pearson work
I have been using the Microsoft authenticator for Pearson work for several years. Do I need to delete the app and reload it?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,821 questions
asked
2026-11-06T19:40:26.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 95%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECT%3C/text%3E%3C/svg%3E)
christopher totten
0
Reputation points
answered
2026-11-06T19:40:42.6666667+00:00
AI answer
2 answers
Microsoft Office 2024 product key
I need to transfer a Microsoft Office 2024 Professional Plus from one laptop to anther and I can not find the product key
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,561 questions
asked
2026-11-06T18:58:58.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 41%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
Sergiu Fatu
0
Reputation points
answered
2026-11-06T19:39:31.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 84%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Alexandr S
107K
Reputation points
Independent Advisor
3 answers
Web-based Microsoft Planner - labels refuse to change when trying to rename them
Question: How do I reset the labels so they do not revert to the original names that I had selected for them? Issue Details: I edited and renamed the labels for my plan. I now want to rename them. I click on the "pencil" edit icon, delete…
Microsoft Teams | Microsoft Teams for business | Tasks | Other
Microsoft Teams | Microsoft Teams for business | Tasks | Other
Additional task-related features and issues within Microsoft Teams for business
413 questions
asked
2026-11-06T18:45:07.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 89%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Lee, Dianne M. (DOC)
0
Reputation points
answered
2026-11-06T19:39:06.1933333+00:00
Lee, Dianne M. (DOC)
0
Reputation points
1 answer
Microsoft forces SMS verification to an unrecognised phone number despite having 7 authentication methods configured
Hello, I am experiencing an issue with the sign-in verification process for my Microsoft account. Authentication methods configured Under my account's Security page, I currently have seven ways to authenticate my sign-in: Password Email verification code…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,595 questions
asked
2026-11-05T18:46:11.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 61%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO%3C/text%3E%3C/svg%3E)
oli1399
0
Reputation points
edited an answer
2026-11-06T19:36:22.6933333+00:00
Hornblower409
18,700
Reputation points
7 answers
One of the answers was accepted by the question author.
Please Post All of Your Requests for the Original Copilot Experience to Return Here -- By November 15th, 2026
Since we seem to be screaming into the void, I would ask everyone who would like the Original Copilot experience and the legacy voices returned to respond here. As I'm sure everyone is sending their feedback individually let's try uniting our responses,…
Microsoft Copilot | Windows Copilot | Feature
Microsoft Copilot | Windows Copilot | Feature
A specific functionality or enhancement provided by Windows Copilot
157 questions
asked
2026-10-30T20:09:21.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 21%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
J B
165
Reputation points
commented
2026-11-06T19:35:36.95+00:00
Snowfirel TalgaNura
110
Reputation points
1 answer
Artifact Signing organization validation "In Progress" for 10+ days after submitting requested documents
Hello, Our organization identity validation for Azure Artifact Signing has stayed "In Progress" for more than 10 days since we uploaded the additional documents requested by Vetting Operations Support (domain registration receipts). We have…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,683 questions
asked
2026-11-04T19:17:04.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 79%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
DEISO
0
Reputation points
answered
2026-11-06T19:33:27.8733333+00:00
AI answer
2 answers
How to teach users how to use OneDrive?
Most of my users shut it off, and honestly I encourage them to do that when they never took more than 5 minutes to try and learn how it works. There is a like a bunch of 20 minute Youtube videos that show how do the basics with it. I share them, I walk…
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
7,152 questions
asked
2026-11-06T18:29:05.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 4%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAI%3C/text%3E%3C/svg%3E)
Am i confused?
0
Reputation points
answered
2026-11-06T19:30:24.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 30%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ruby Nguyen
3,725
Reputation points
Independent Advisor
1 answer
Surface boot error
I was working on my surface book 2pro and all of the sudden requested a restart for update and then it reopened and I got an a blue screen where I should write the recovery key and kept me in a loop until now I have a blue screen where it says we…
Surface | Surface Book | Performance and maintenance
411 questions
asked
2026-11-06T19:29:17.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 83%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
amira
0
Reputation points
answered
2026-11-06T19:29:33.09+00:00
AI answer
3 answers
Skype Credit
Hi, I have been trying to get my credit back that I have on my Skype account how do I go about getting this please?
Microsoft Teams | Microsoft Teams Free | Calls
Microsoft Teams | Microsoft Teams Free | Calls
Real-time voice or video communication between users on mobile devices or computers
448 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 32%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 67%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
0 answers
Artifact Signing identity validation (Public Trust, Organization) pending since 27 Oct, request for status
I submitted an identity validation for an organization on 27 Oct 2026. The phone check is done. Microsoft requested Category 1 documents the same day and we uploaded a signed domain-ownership letter (attempt 1 of 3). The status has stayed in progress…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,683 questions
asked
2026-11-06T19:28:14.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 1%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK9%3C/text%3E%3C/svg%3E)
KM-9559
0
Reputation points
0 answers
Access + ODBC driver 18 + SQL Server 2025: 150-250 ms per request when bound forms are open
Has anyone encountered recurring request latency when using Microsoft Access with SQL Server 2025 through ODBC driver 18? In several existing Access application (currently none of them connecting to a SQL Server 2025), a simple DAO test on a SQL Server…
SQL Server Database Engine
SQL Server Database Engine
Core component of SQL Server for storing, processing, and securing data
801 questions
asked
2026-11-06T19:27:59.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 22%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBD%3C/text%3E%3C/svg%3E)
Bruno De Grauwe
0
Reputation points
asked
2026-11-06T19:27:59.4266667+00:00
Bruno De Grauwe
0
Reputation points