Miscellaneous topics that do not fit into specific categories.
How to get the Japanese date format in my Brazilian-Portuguese Windows 11
To avoid confusion between the USA and Brazilian-Portuguese DATE format I wan to use the most logical DATE format, the Japanese format (yyyy-mm-dd) and I want that Windows recognize and use this format when sorting files specially in File Explorer.
Microsoft 365 and Office | Other
I need to change my payment method on my account
I need to change my payment method on my account, but I don't know how i want to talk with a person
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I need a refund for an application that I downloaded by accident
I through this was simply as free trial subscription but instead it was a trial with a charge of $24.99 plus $1.50 tax. The order was for iFax which I never used and I don't intend to use. I've canceled the subscription this morning. The order number…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Copilot not accessible from within the new Outlook
"Copilot works in Word and on the Copilot website, but New Outlook displays 'Copilot not available — You no longer have access to Copilot' when using Draft with Copilot. My only connected email account is BellSouth IMAP."
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
AI answer
Both USB C ports stopped working on my Surface Pro 9
Has anyone else been coming across an issue with the Surface Pro 9's USB C ports just randomly stop working? Both ports were working just fine yesterday and now today when I try plugging in my Security key to login it doesn't recognize that it is…
Surface | Surface Pro | USB-C
cant update
i cant update cloud because u need to turn it off how do i do that
Microsoft Edge | Other | Windows 11
Other issues or features related to Microsoft Edge on Windows 11
Azure Fraudulent Subscription
How does someone add and Azure subscription, server and virtual machines to an account that isn't theirs? I received a $3600 bill that I never authorized and it is almost impossible to cancel and am still waiting for Microsoft to cancel and refund my…
Azure Role-based access control
An Azure service that provides fine-grained access management for Azure resources, enabling you to grant users only the rights they need to perform their jobs.
2026 Tax Residency Certificate for Microsoft Ireland Operations Limited - Serbia
Hello, I would like to request a Tax Residency Certificate for Microsoft Ireland Operations Limited for the 2026 tax year. The certificate is required for Serbian withholding tax purposes. Sincerely, Darko
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Service, scenario and response
Trying to log into my Authenticator app. Keeps giving me a number to use to verify on the same Authenticator app I’m trying to log into.
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Emails are tagged as promotional intermittently
Hi, I am receiving emails from SharePoint online and service now where they are tagged as "promotional" When I analyzed the header, all the three SPF, DKIM, DMARC are pass and when it comes to BCL it is 1 and sometimes 2 Both the domains…
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
Engineering templates in Visio 365 (web based)
Can I use Visio 365 web based version to import Engineering templates for piping, instrument diagram and P&ID?
Microsoft 365 and Office | Visio | For business | Windows
A professional diagramming tool that helps users visualize complex information through easy-to-understand diagrams.
variare metodo di pagamento
Come faccio ad aggiornare il metodo di pagamento? Scaduta la carta credito attuale devo inserire la nuova..
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Reset Laptop after wrong email added for login
Hi, I am setting up a HP laptop and accidently used the wrong email for parent and now I cant login. I have reset the laptop to try begin again, but it is still showing up the login details of the and my wrong email address. Any help is greatly…
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
I have two accounts - how can I convert them to one
I have two accounts with different e-mail addresses. I got a reminder to pay for next year, but I wanted the other e-mail adress to be the "main account" so I started a new subscription with that e-mail adress instead. My question is how does…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Public Trust organization validation: is a newly registered single-member Florida LLC eligible, or is a three-year history required?
I am preparing to set up Artifact Signing to sign a Windows desktop application and its native DLL components. Before I register a legal entity and pay for a subscription, I want a definitive answer on eligibility, because the published material…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
How to fix error message Correlation Id: <removed> Time Stamp: <removed>
I keep getting this error message and do not know how to fix it. Correlation Id: <removed> Time Stamp: <removed>
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
MS Office Desktop Versions will not respond on my MAC after technical support
I contacted support who, after 4.5 hours, disconnected. I cannot open desktop version of office. Here are the details: PLEASE NO ONE TELL ME TO UPDATE MY OS OR OFFICE. I have a 2017 MAC running Ventura 13.7.8. This is the last supported OS this MAC can…
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
Drag and Drop Emails from New Outlook into Custom Web Applications
Hello Microsoft Team, We have a custom web application that allows users to drag and drop entire email messages from Classic Outlook into a browser upload area. This functionality does not work with New Outlook for Windows. When dragging an email into…
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
A free program from Microsoft that provides developers with the tools, resources, and sandbox environments needed to build solutions for Microsoft 365.
Billed twice
I was billed twice. I would like to speak with someone to resolve this issue. I do not wish to cancel. Just want a refund on one of the payments not authorized. Can you help
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Surface Pro 11 SSD retaining screw
I need to replace the retaining screw on my Surface Pro 11 ssd. What screw do I need and how can I buy a replacement from Microsoft?