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warranty details and activation date Device Serial Number: <PII removed>

i need a warranty card from the microsoft authorization of my surface laptop Device Serial Number:  <PII removed>

Surface | Other
asked 2026-11-07T15:53:51.0833333+00:00
Sanjay Kumar Nath 0 Reputation points
answered 2026-11-12T06:55:04.82+00:00
Carl-L 24,990 Reputation points Microsoft External Staff Moderator
1 answer

admin.cloud.microsoft login issue

When I tried to login https://admin.cloud.microsoft/ You can try refreshing the page to solve the problem. You can also wait a few minutes and try again. 你可以尝试刷新页面来解决问题。你也可以等待几分钟后再试一次。 Support Information 支持信息 Correlation ID: 关联ID: sea#[Moderator note:…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-11T05:35:01.29+00:00
Yin, Ryan (DALGH) 0 Reputation points
commented 2026-11-12T06:52:31.67+00:00
Alina Le 5,820 Reputation points Independent Advisor
0 answers

Locked out of Azure portal at MFA. Authenticator approval never arrives

I’m locked out of my existing Azure portal and need help opening a private MFA recovery case. I can sign in to account.microsoft.com, but Azure consistently stops at verification. I already followed Azure Support’s recommendation to retry in a private…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-12T06:49:42.5766667+00:00
NinroValk 0 Reputation points
2 answers

My password

I’ve lost my sign into my pc tablet , how can I change pin or password by using my Microsoft account? help please

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-11-12T06:05:00.5966667+00:00
Isha Devi 0 Reputation points
edited an answer 2026-11-12T06:47:54.7233333+00:00
GsN5034 - IA 80,095 Reputation points Independent Advisor
2 answers

MS Office (word, Excel ) not starting.

The MS word and excel are not starting - the error message says " Please suggest way forward

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-11-12T06:10:01.1933333+00:00
KV Srinivasan 0 Reputation points
answered 2026-11-12T06:43:32.7933333+00:00
DaveM121 947.9K Reputation points Independent Advisor
2 answers

Overcharged

I believe I was overcharged back in September. I was charged for 2 subscriptions. Could I be refunded for one of them?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-11T18:50:33.9133333+00:00
Alicia Everett 0 Reputation points
answered 2026-11-12T06:42:37.9533333+00:00
Lychee-Ng 30,735 Reputation points Microsoft External Staff Moderator
2 answers

ms office issue

my excel and word are not working resolve and error shown as attached screenshoot

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-11-12T06:08:25.6+00:00
PRATEEK JAIN 0 Reputation points
answered 2026-11-12T06:42:26.7266667+00:00
DaveM121 947.9K Reputation points Independent Advisor
2 answers

Problem with creating a personalised email address

I have a domain linked to GoDaddy. I have created a personalised email for myself and it works well. I'm trying to create one for my wife (who shares the sub). In her profile it see the domain, says 'create personalised email' but when you add the name…

Outlook | Web | Outlook.com | Settings
asked 2026-11-09T09:16:17.7466667+00:00
Serena White 0 Reputation points
edited a comment 2026-11-12T06:42:20.6433333+00:00
Lychee-Ng 30,735 Reputation points Microsoft External Staff Moderator
1 answer

Why does Intune show error 0xC7D24FBA when installing an Android app, and how can we fix it?

An Android app deployed through Intune and Managed Google Play fails to install on some Samsung devices, including devices running Android 16. Intune reports: 0xC7D24FBA — The application failed to install, possibly due to insufficient storage space or…

Microsoft Security | Intune | Microsoft Intune Android
asked 2026-11-12T06:38:52.82+00:00
Aravindh Kanagaraj (EPS) 0 Reputation points
answered 2026-11-12T06:41:31.61+00:00

AI answer

2 answers

I can't sign in to One Drive on my PC

I was using it well, but suddenly I can't log in I searched and referenced the answer to the question, deleted the credentials, reset, deleted the app, and reinstalled it, but it was still the same. It works online or on other devices without any issues,…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-11-11T13:16:07.3433333+00:00
Matt 0 Reputation points
edited an answer 2026-11-12T06:41:25.6966667+00:00
Jean Gahunga 0 Reputation points Independent Advisor
0 answers

Copilot Tasks-to-Cowork migration failure: scheduled task missing

I'm the owner of a Microsoft 365 Premium subscription on a personal Microsoft account. I'm signed in with the same account I used to create my Copilot Tasks. PROBLEM A scheduled task did not migrate to Cowork. It scanned LinkedIn for jobs every Monday,…

Microsoft Copilot | Windows Copilot | App
asked 2026-11-12T06:17:47+00:00
flapjack46-5560 0 Reputation points
edited the question 2026-11-12T06:36:05.5333333+00:00
flapjack46-5560 0 Reputation points
1 answer

Fix Printer/ Scanner Pantum M6550NW

Using Windows 11; Printer/ Scanner Pantum M6550NW error 25

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-10T18:39:30.6233333+00:00
Arizona Goshala 0 Reputation points
commented 2026-11-12T06:34:14.77+00:00
Hendrix-V 21,000 Reputation points Microsoft External Staff Moderator
2 answers

MS word not working please rectify

my system MS word is not working please rectify immediately

Microsoft 365 and Office | Microsoft 365 Defender | Other | Other
asked 2026-11-12T05:56:02.0966667+00:00
dcp traffic1 0 Reputation points
answered 2026-11-12T06:32:54.3066667+00:00
DaveM121 947.9K Reputation points Independent Advisor
2 answers

How to fix error code- podzol and inability to connect ms account on minecraft for switch 2

I’ve been having this persistent issue for a while now and haven’t seen anything on reddit or other social media posts. I have minecraft on multiple platforms including switch 2, xbox, and windows. Have been trying to connect my account and do all of the…

Windows for home | Other | Gaming
asked 2026-11-11T20:56:01.0633333+00:00
OGNeonPhoenix 0 Reputation points
answered 2026-11-12T06:32:00.7966667+00:00
OGNeonPhoenix 0 Reputation points
1 answer

NVIDIA RTX 3050 Laptop GPU Keeps Crashing During Gaming – LiveKernelEvent 141, nvlddmkm.sys

I'm facing recurring crashes while gaming on my Lenovo IdeaPad Gaming 3. The game freezes, audio sometimes continues, and eventually the game closes. The issue is intermittent, sometimes occurring after 5–15 minutes and sometimes after 2–3 hours. System…

Windows for home | Windows 11 | Display and graphics
asked 2026-11-09T13:33:42.4866667+00:00
Asif Shaikh 0 Reputation points
commented 2026-11-12T06:31:48.75+00:00
Asif Shaikh 0 Reputation points
2 answers

Outlook.com emails from June-July 2026 missing from all folders, no manual deletion - server-side recovery?

Several Outlook.com emails received around June-July 2026 (from a bank and from a car dealer) are gone from every folder: Inbox, Junk, Archive, Deleted Items and Recoverable Items. I did not delete them manually. My inbox rules do not touch these…

Outlook | Web | Outlook.com | Email
asked 2026-11-11T21:36:07.86+00:00
Dusan Hinic 0 Reputation points
edited the question 2026-11-12T06:31:28.0933333+00:00
Vikki-T 14,115 Reputation points Microsoft External Staff Moderator
1 answer

Why my MS Excel is not working and what thing is preventing it from running in my desktop? Please look into my concern asap.

MS Excel does not able to open its sheet Its been working till 8 nov correctly but I dont know whats wrong with it

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-11-12T05:57:02.7766667+00:00
EKLAVYA SINGH 0 Reputation points
answered 2026-11-12T06:29:54+00:00
DaveM121 947.9K Reputation points Independent Advisor
2 answers

Voice Live API support clarification for RAG + Avatar

Hi Azure Support Team, We are planning to use Azure Voice Live API for an use case: Voice → Voice Live → RAG → grounded response with citations → Voice with Avatar Could you please confirm: Does Voice Live API natively support RAG, or should RAG be…

Azure Speech in Foundry Tools
asked 2026-11-11T13:16:09.4466667+00:00
Gupta, Brijesh K 0 Reputation points
answered 2026-11-12T06:28:47.6133333+00:00
Gupta, Brijesh K 0 Reputation points
1 answer

I bought Ori : the collection on my laptop but i still have to pay for it.

My friend brought Ori : The collection on my laptop but it wasn't strong enough to run it. Now, I have a pc that can run it, but its still behind a $40 paywall. I have everything else I had that didn't cost money on Microsoft store, but my Ori games. I…

Windows for home | Other | Gaming
asked 2026-11-11T21:12:09.97+00:00
ClaRissa M 0 Reputation points
answered 2026-11-12T06:26:16.08+00:00
Ian-T 16,460 Reputation points Microsoft External Staff Moderator
2 answers

Locked out of old account but have email and password, no longer have access to old email address

I need to speak to a live billing representative regarding an annual Microsoft 365 subscription. I know the email address and password associated with the subscription. I am being charged annually and need a refund. I can provide proof of payment and…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-11T21:24:29.7466667+00:00
Megan Tuck 0 Reputation points
answered 2026-11-12T06:23:47.8433333+00:00
Vikki-T 14,115 Reputation points Microsoft External Staff Moderator